Not Your Father’s ROI

Jay Cross

It features an article in which Jon Husband and I delve into how to measure the impact of learning in the network era. Productivity in a Networked era: Not Your Father’s ROI. Today’s networked era requires a new way to make investment decisions that incorporates intangible assets and more accurately depicts how value is created. The network era now replacing the industrial age holds great promise. Traditional ROI. Increase in Network Size.

ROI 140

e-Clippings (Learning As Art): "Did You Know 2.0" (shifthappens)

Mark Oehlert

e-Clippings (Learning As Art) Home Archives Subscribe About My Social Networks « 8 Random Facts Meme (via Karyn Romeis) | Main | Random Surrealism Generator » August 03, 2007 "Did You Know 2.0" (shifthappens) MUST SEE video from shifthappens.

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How to Replace Top-Down Training with Collaborative Learning (4)

Jay Cross

It’s easy to contribute to a blog or wiki. ? As one pundit put it, “The ROI of social networking is being in business a few years from now.”. Hierarchical and network-era (2012) companies Collaborative. has taught hundreds of millions of people about social networking. It’s not just about the technology, so we examined also some of the human aspects of implementation, including the rationale for different sorts of social networks.

Top 100 eLearning Items

Tony Karrer

Introducing The Conversation Prism eLearning Trends 2007 and 2008 TechCrunch White Label Social Networking Platforms Chart How to Insert YouTube Videos in PowerPoint Presentations LinkedIn Tips and Tweaks: Do More with your LinkedIn Account Introduction to Wikis, Blogs, Social Bookmarking, Social Networking and RSS Corporate Policies on Web 2.0

Top eLearning Posts

Tony Karrer

Presentation - ISPI Los Angeles 180 2 5 Stock Photo Image and Other Media Sources 109 1 15 Needed Skills for New Media 107 4 8 Learning and Networking with a Blog (Deleted Scenes) 106 1 12 eLearning Defined 57 9 9 Facebook Platform 51 2 5 Risk of Identity Theft Due to Social Networking and Blogging 46 4 6 Web 2.0 - Consumer vs. Enterprise Use 31 0 5 Horizontal Learning 19 5 7 Time Spent on Blogging 16 2 6 Then I did it again, but this time sorted based on number of del.icio.us

Reflecting on the first half of 2009

Jay Cross

MacWorld : learning infrastructure and social network infrastructure are converging. Learning and social networks and customer communications and partner relations and marketing and sales aren’t islands. Some astute companies are exploring how a social learning community can remove barriers separating customer and corporation. Continued to get my social network act together: Flickr /jaycross. Networks. My new car is one year old!

ROI 90

If I Were CEO, I’d Mandate Enterprise 2.0

Dan Pontefract

How can one ‘mandate’ something in a world whereby we’re striving to be flatter, more connected, less hierarchical and ostensibly more socially aware of our brethren? of course, is social networks. The theory has been, the larger your network, the easier your job can be in terms of access to intellect as well as personal productivity/performance and ultimately, organizational profit. Sometimes, one has to trust that intuition trumps ROI.

Social (hiccup) CRM tools

Martijn Linssen

why not both Home About Contact Friday, 16 July 2010 Social (hiccup) CRM tools In the past few days there has been quite some fuss about Social CRM, to which my post did contribute a bit I guess. So, to be honest, I see Listening Platforms as a good tool to turn CRM into Social CRM if only there were Speaking Platforms as well. In fact, I think Listening Platforms could turn Anything into Social Anything. This is going to be the Social CRM tool of the decade, easy.

Tools 157

How to support informal learning

Jay Cross's Informal Learning

He chairs the Internet Time Alliance, a brain trust of six thought leaders who help companies boost their collective intelligence and profitability through networks. Morris: In Return on Learning , Donald Vanthournout and his associates on Accenture’s Capability Development team claim that their firm achieved an ROI of 353% on its commitment to enterprise learning. Here are two separate but related questions: Although almost anything is possible, is this ROI plausible?

First Time Visitor Guide

Tony Karrer

Presentation - ISPI Los Angeles Introduction to Wikis, Blogs, Social Bookmarking, Social Networking and RSS Practical Suggestions: Web 2.0 Time Spent on Blogging Risk of Identity Theft Due to Social Networking and Blogging Learning and Networking with a Blog (Deleted Scenes) eLearning Trends eLearning Trends Ten Predictions for eLearning 2008 Disruptive Changes in Learning Incredibly Cool!

eLearning Topics

Tony Karrer

When you look at the keywords on the left you see things like: Social Learning (356) Social Media (411) Twitter (725) Google Wave (22) Camtasia (76) Adobe Captivate (71) Social Network (460) Now, the content set in this case are highly skewed towards innovators as compared to the topic sets being used by my past analysis (training conferences). The years associated with Wiki suggest it was more discussed a couple years ago and now is discussed less.

Why Corporate Training is Broken And How to Fix It

Jay Cross

Training departments are no more at fault than bankrupt companies like Blockbuster Video, Borders, Silicon Graphics, Nortel Networks, Circuit City, Bethlehem Steel, Smith Corona, Polaroid, Wang Labs, or Underwood Typewriters. What worked twenty years ago doesn’t work well in the social, always-on, networked world of business we now inhabit. The social revolution of the 1960s gave rise to the concept that learning is individual. Social & Collaborative Activities.

How To 149

Social Media Planning and Evaluation for NGOs | Full Circle Associates

Nancy White

Social Media Strategy Planning & Measurement – What’s Working? With social media, however, strategy is a compass, not a map, because it is a fast changing territory. This topic is designed to give you some tools and ideas for including social media appropriately in your overall organizational strategic plan and to measure its effectiveness. Social media, however, is like a river you swim in. Some people call this “social listening.&#

Last Year's Predictions For 2008, Reviewed

Stephen Downes: Half an Hour

Predicted: Better prioritization will lead to more purposeful activities, such as social networking to make meaningful connections as opposed to demonstrating popularity. Grade: B Social networking came into its own in 2008, raising millions of dollars for social and political causes. Personal networks were created but, for the most part, were not used to create filtered feeds. Were social networks for learning big news in 2008?

Review 119

Forrester’s Online Community Best Practices | Full Circle Associates

Nancy White

Home About Full Circle Contact Resources Wiki Full Circus Full Circle Associates connections for a changing world, online and offline… Feb 21 2008 Forrester’s Online Community Best Practices Published by Nancy White at 5:18 pm under Uncategorized , communities of practice , community indicators , identity , networks , online facilitation , online interaction , social media Last week I wrote briefly about the recent Forrester report on building online communities for marketing.

Report 100

Dust-up at Training Zone

Jay Cross

Cross believes the era of traditional course-led training is coming to an end and that informal, social learning is the way forward. But of all the many options for learning, which one do I choose : do I work with an expert, do I want to find it on Google or talk to my friends in the pub, or social network? with its wikis, blogs and social networks is that people learn as they would through natural conversation and dialogue.

Dust-up at Training Zone

Jay Cross

Cross believes the era of traditional course-led training is coming to an end and that informal, social learning is the way forward. But of all the many options for learning, which one do I choose : do I work with an expert, do I want to find it on Google or talk to my friends in the pub, or social network? with its wikis, blogs and social networks is that people learn as they would through natural conversation and dialogue.

Dust-up at Training Zone

Jay Cross

Cross believes the era of traditional course-led training is coming to an end and that informal, social learning is the way forward. But of all the many options for learning, which one do I choose : do I work with an expert, do I want to find it on Google or talk to my friends in the pub, or social network? with its wikis, blogs and social networks is that people learn as they would through natural conversation and dialogue.

Dust-up at Training Zone

Jay Cross

Cross believes the era of traditional course-led training is coming to an end and that informal, social learning is the way forward. But of all the many options for learning, which one do I choose : do I work with an expert, do I want to find it on Google or talk to my friends in the pub, or social network? with its wikis, blogs and social networks is that people learn as they would through natural conversation and dialogue.

Edge Perspectives with John Hagel: Mastering New Marketing Practices

John Hagel

The winners in this new world will be orchestrators who can mobilize rich networks of resources to serve customer needs. We’ll also see a new form of ROI measure – Return On Information, again from both a customer and vendor perspective. Successfully attracting attention requires an understanding that attention is highly context sensitive – it is both deeply personal and social at the same time.

e-Clippings (Learning As Art): Day 3 - Forecasting the Future: Predicition Markets and MMOGs

Mark Oehlert

e-Clippings (Learning As Art) Home Archives Subscribe About My Social Networks « Flash and Silverlight Content becoming Searchable - Kinda. I think the visualization aspect is interesting but I havent deceided yet if the ROI from that aspect is worth the effort. Main | Lets go ahead and solve the future of publishing right now. » July 16, 2008 Day 3 - Forecasting the Future: Predicition Markets and MMOGs Day 3 of the Blog-a-thon.and they said it wouldnt last!

Communities and Networks Connection Hotlists

Nancy White

Now that we are a couple of months into the “signal sharing&# of the Communities and Networks Connection , I wanted to share the top posts people have clicked into on the site (courtesy of the magic of Tony Karrer ). The following are the top posts in March from featured sources based on social signals, with a few annotations from posts that I found useful. Social Media ROI: Measuring the unmeasurable? The Company as Wiki by Best Buy - Elsua , April 11, 2009.