How to Get the Greatest ROI from eLearning

TOPYX LMS

The good news is that there are clear-cut answers to most questions regarding the confusing subject of ROI of eLearning. Does eLearning have a good ROI? Not every type of ROI is measurable. The first step in measuring eLearning’s ROI is determining what the initial investment will cost. This, too, should be scrutinized during the investment-assessment step of the ROI equation. This can have a sizeable effect on an ROI. What is the ROI of eLearning?

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UX Metrics for Noobs and Skeptics: An Interview With Richard Dalton

Adaptive Path

But the magicians on the Adaptive Path Events team have secured additional space, which means there are now additional spots available. MX: Managing Experience Management ROI/Business ValueThey say, if it moves measure it. I’ve been finding myself thinking a lot about how to measure UX lately — mainly to realize that I halfway don’t believe it’s possible.

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User Experience = $5 Million per Employee

Adaptive Path

Especially in the realm of personal finances, where people are anxious about their performance, security-conscious, and easily confused by all the abstract terms, fees, and numbers. Tags: ROI/Business Value UX Week On Monday, it was announced that Mint.com was to be acquired by Intuit for $170 million. On Tuesday, Aaron Forth, the VP of Product at Mint.com, spoke at UX Week.

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e-Clippings (Learning As Art): "Did You Know 2.0" (shifthappens)

Mark Oehlert

Put aside all thoughts of SCORM, or templates or Likert scales or ROI or alignment or LMS or whatever for the 8 minutes and 15 seconds it takes to watch this video and understand that we work in the learning field.that is a powerful place to be and there is great potential in the skills and knowledge you all have.

White House: Innovation in Higher Education

George Siemens

The White House is secure. As a “foreign national” it took me over two hours to clear three layers of security, was provided a special pink badge to identify me as a foreign national and was required to navigate only with an escort (including restroom visits and ultimately WH departure). It’s not an ROI equation. A few weeks ago, I received an invitation to the White House.

Measure what’s important

Jay Cross

Business people love the security of numbers: they feel objective. Because they’ve learned a narrow view of Return on Investment, namely ROI as seen through the eyes of a bank loan officer. The leading teacher of ROI-for-L&D is a former banker.). In the last twenty years of the twentieth century, investors shifted from Industrial Age thinking to Knowledge Era thinking. The shift changed how owners value businesses.

Why Online Learning Is Important In the Workplace  

TOPYX LMS

When company leaders spend this kind of money on training, they rely on a good return on investment (ROI). When online learning is delivered through a full featured, cloud-based learning management system, the chances are good that the ROI will be high. Launching this type of social learning management system is the first step in securing a bright future for any company, large, medium, or small. To say that online learning is important in the workplace is an understatement.

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Making social media happen in government: case study of NSW Department of Education

Trends in the Living Networks

Barriers to engagement include loss of control, staff performance, ROI, brand reputation, security, and poor understanding. I’m at the launch meeting of the social media community of practice set up by Institute of Public Administration NSW (IPAA). Earlier this year I gave the opening keynote on The Transformation of Government at IPAA’s annual conference, where I was encouraged to see the interest and appetite for new and more open approaches to government here. .

Why Your Nonprofit Should Invest in Video As Part Its Communications Strategy

Beth Kanter

Finding the ROI. One reason for the disconnect between stated belief in video and video budgets has been the lack of hard data about the return on investment (ROI). It’s no surprise that a tactic with a cost is high and unclear ROI gets minimal resources. You can use these stats with your leadership to secure some video resources. Photo Credit: Tristan Hanson.

Objections

Clark Quinn

Objection #13: How Do You Measure ROI? These startups can't offer meaningful security, they may not even be around in a year - I'll wait until Google or our enterprise software vendor starts offering this kind of functionality. This post is intended to capture a few of the common objections that I hear at various sessions as well as ways that people suggest you overcome those objections. I will update this over time.

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Friday’s Finds #5

Harold Jarche

“University’s security & personnel evacuated by police, there are only us students in here right now&# [frightening post from a student in Iran] via @Change_for_Iran. The Real ROI of Social Media : “But maybe we’re looking at the wrong ROI to start with – instead of return on investment, perhaps we should be more worried about the Risk of Ignoring.&#

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Objections

Tony Karrer

Objection #13: How Do You Measure ROI? These startups can't offer meaningful security, they may not even be around in a year - I'll wait until Google or our enterprise software vendor starts offering this kind of functionality. This post is intended to capture a few of the common objections that I hear at various sessions as well as ways that people suggest you overcome those objections. I will update this over time.

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The Untethered, Hyperconnected Enterprise

Irving Wladawsky-Berger

Unlike the academic panel, the CIOs emphasized the need for ROI analysis and careful planning, especially when considering big technology bets. Stitching together the overall infrastructure to support a variety of cloud services and mobile devices requires discipline, otherwise things will not work or there might be serious security and quality breakdowns. . A few weeks ago I attended the MIT Sloan CIO Symposium.

Forgiveness - damned if you don't

Martijn Linssen

Whatever image you formed in your heart and mind ages ago, does it ROI having it there? The To Tweet Or ReTweet Flowchart Your Twitter security is an egg, not an onion "Social Influence tools" only measure Twitter use Do we need to behave differently on Twitter? Business or Pleasure? -

Social Customer Service - proving you failed?

Martijn Linssen

And on second thoughts, of course your product can break down and people complain about it, but if it ROIs to dig out an entirely new channel to approach them, arent your existing ones lacking beyond recognition? The To Tweet Or ReTweet Flowchart Your Twitter security is an egg, not an onion "Social Influence tools" only measure Twitter use Do we need to behave differently on Twitter? Business or Pleasure? -

In retrospect 2000-2010: omphaloskepsis ruled

Martijn Linssen

Navel-gazing is a frequently used term here in NL to label people who arent too preoccupied with the world around them, putting it nicely The conversation with Thierry started with customer service, me stating that @tdebaillon Theres an inverse relationship between product margin and customer service - as illogical as that sounds More sarcastically, I added that bad products seem to ROI best, at which Thierry replied @MartijnLinssen @mijori23 Not the best, but the more short-term profitable.

Social shifts the focus from Presales to Aftersales

Martijn Linssen

While a vast part of the social evangelists was either desperately trying to frantically avoid the topic of ROI or looking very hard for business cases justifying Marketing 2.0, The To Tweet Or ReTweet Flowchart Your Twitter security is an egg, not an onion "Social Influence tools" only measure Twitter use Do we need to behave differently on Twitter? Business or Pleasure? -

The False Promise of "Adopt now, and all will adapt"

Martijn Linssen

There are a lot of simple tools out there that will give every employee a voice in this, maximising your ROI. The To Tweet Or ReTweet Flowchart Your Twitter security is an egg, not an onion "Social Influence tools" only measure Twitter use Do we need to behave differently on Twitter? Business or Pleasure? - why not both Home About Contact Tuesday, 28 December 2010 The False Promise of "Adopt now, and all will adapt" Its the most widespread lie across IT.

Business or Pleasure? - why not both: Klout. Nail. Coffin. Who cares?

Martijn Linssen

In the end its pretty simple, if our numbers dont prove out and help companies drive some value in terms or ROI or happier customers than well be replaced with something else. The To Tweet Or ReTweet Flowchart Your Twitter security is an egg, not an onion "Social Influence tools" only measure Twitter use Do we need to behave differently on Twitter? Business or Pleasure? - why not both Home About Contact Thursday, 25 November 2010 Klout. Coffin. Who cares?

Business or Pleasure? - why not both: The product-to-service.

Martijn Linssen

It's really hard to measure it all, and it doesn't help that SAP and Oracle offer what i call "future lock-in": the money spent on it all runs in the millions and all that won't even start to pay back or ROI well within years from now. The To Tweet Or ReTweet Flowchart Your Twitter security is an egg, not an onion "Social Influence tools" only measure Twitter use Do we need to behave differently on Twitter? Business or Pleasure? -

[f2c] Muni Wifi

David Weinberger

“Our very lexicon&# about muniwifi revolves around ROI instead of fostering a 21st century civil society. Aaron: If you import hardware from, say, China, how do you now it’s a secure? Sascha: Privacy and security are not mutually inconsistent, but there are problems when companise are privatizing your identity and data. [ Note: All of these conference bloggings are rough notes, wrong, incomplete, poorly paraphrased, full of spellping errors, etc. ].

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Business or Pleasure? - why not both: Failure is the means to the.

Martijn Linssen

No, really, what is the ROI of avoiding to fail? The To Tweet Or ReTweet Flowchart Your Twitter security is an egg, not an onion "Social Influence tools" only measure Twitter use Do we need to behave differently on Twitter? Business or Pleasure? - why not both Home About Contact Saturday, 18 September 2010 Failure is the means to the goal of Success Failure. Miserable failure. The agony, the shame, the hurt ego, the lost pride.

Generations, Social and Enterprise: adopt vs adapt

Martijn Linssen

Oh my the implications involved, the political consequence, the loss of face - versus money saved, gained, invested and ROI-ed. The To Tweet Or ReTweet Flowchart Your Twitter security is an egg, not an onion "Social Influence tools" only measure Twitter use Do we need to behave differently on Twitter? Business or Pleasure? -

Social (hiccup) CRM tools

Martijn Linssen

The To Tweet Or ReTweet Flowchart Your Twitter security is an egg, not an onion "Social Influence tools" only measure Twitter use Do we need to behave differently on Twitter? Business or Pleasure? - why not both Home About Contact Friday, 16 July 2010 Social (hiccup) CRM tools In the past few days there has been quite some fuss about Social CRM, to which my post did contribute a bit I guess.

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Guest Post: Adejare Amoo on an Industrialist’s Role in eLearning in Africa

Nancy White

The industrialist also needs innovation of his company’s products and services to improve on customer satisfaction, satisfactory return on investment (ROI) to the investors/shareholders, and efficient as well as effective social responsibility performance as a corporate citizen. Nancy’s Note: In June I was lucky to help facilitate a couple of events for UN University at eLearning Africa in Dar es Salaam, Tanzania.

Enterprise Social Technology – Review

Harold Jarche

The book’s twelve chapters follow Scott’s recommended implementation strategy for enterprise social technology, from Setting Social Tech Goals and Assembling the Team to Developing Pilot Projects and Security & Regulations. Since ROI is always a hot topic, take note of the entire chapter dedicated to it.

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Social Media Planning and Evaluation for NGOs | Full Circle Associates

Nancy White

Qualitative Evaluation There is more than quantitative metrics for evaluating your social media ROI. Examples of social media evaluation efforts: Understanding the value of facilitation of social media interactions - ROI on Community managers Dutch perspective on ROI WiserEarth Community Evaluation Metrics Questions: What communications objective do you want to try and support with social media?

Harold Jarche » Free-agents and natural enterprises are better value

Harold Jarche

ralphmercer: committees are place to lure great ideas to be killed while absolving everyone of the blame hjarche: innovation is something you create from thinking & doesn’t usually come from existing practices that others are following [link] hjarche: Our Future: Security, Consumption, Participation and/or Green?

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Great Comments on Browser Post and New Horrifying IE8 Tales!

Mark Oehlert

I'll go back to my original question though, is anyone doing any ROI to see what the opportunity cost is here in NOT switching to say Firefox. we're back to my original question - in an environment in which ROI occupies a darn near holy spot in the hearts of the C Suite - why is no one asking these fundamentally financial questions - which is cheaper to support? Speed, security, usability, user satisfaction, maintainability - where is the Mac vs PC comparison?

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Irving Wladawsky-Berger: Innovation, Fundamental Research and Universities

Irving Wladawsky-Berger

To the extent we can leverage that knowledge in the applied sphere we can better secure our position in providing value to the global economy. By no means I am saying that this is an easy task, but if we stop for a moment to think that NIH alone spends 28+ billion dollars/year in research, and this is just one institution, we should probably have better indices indicating where our investments are going and what our ROI looks like.

Web 2.0 Applications in Learning

Tony Karrer

I tried to capture things down as they were said, here are my notes: Firewalls IP Privacy / Confidentiality Security Control over Quality of Information Strict Control Over Policies – Accuracy Liability / Discoverability / Compliance Change Management – Ready for It / Culture Management Take it Seriously – Away from Work Education of Management Lack of Resources – Mobile Devices Push Back from Workforce - Adoption This is a pretty good list of commonly cited barriers.

An email of complaint sent to Air India

Jay Cross

officials who are running it and have a comfortable n secure govt. Deb Connolly August 6, 2008 at 12:14 pm My partner was refused boarding on Air India flight 111 from Heathrow to JFK despite having a confirmed reservation because… (Drum Roll) His fully valid British Passport showed he was born in New York and this was considered a security risk. OLD AIRCRAFTS SHADY Security if at all present.

Class 91

An email of complaint sent to Air India

Jay Cross

officials who are running it and have a comfortable n secure govt. Deb Connolly August 6, 2008 at 12:14 pm My partner was refused boarding on Air India flight 111 from Heathrow to JFK despite having a confirmed reservation because… (Drum Roll) His fully valid British Passport showed he was born in New York and this was considered a security risk. OLD AIRCRAFTS SHADY Security if at all present.

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Propensities

Dave Snowden

Now creating a security invariant. Should we evolve towards new market economics (short term profit, ROi and sustainability. Lunch : Ravioli della casa, Vitello tonnato, Verdure al vapore, Insulta & Frutta. So onto day two, with a lot to live up to after the richness of yesterday. Today I am going to attempt live blogging, as my handwriting was too difficult to read yesterday, and the immediacy of listen-reflect-publish is a powerful stimulant.

ROI 100

''m only going to say this about 1,000 more times.

Mark Oehlert

This misunderstanding has led us to countless, pointless discussions about lots of issues but ROI makes a great example (you cant really measure whats going on in someones head can you? - Security. e-Clippings (Learning As Art). Subscribe to e-Clippings (a division of blogoehlert). Facebook Profile. flickr. flick r.com. This is a Flickr badge showing public photos from UX Week 2007. Make your own badge here. Me in Second Life. My latest additions to del.icio.us. del.icio.us stuff.

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e-Clippings (Learning As Art): Day 3 - Forecasting the Future: Predicition Markets and MMOGs

Mark Oehlert

I think the visualization aspect is interesting but I havent deceided yet if the ROI from that aspect is worth the effort. e-Clippings (Learning As Art) Home Archives Subscribe About My Social Networks « Flash and Silverlight Content becoming Searchable - Kinda. Main | Lets go ahead and solve the future of publishing right now. » July 16, 2008 Day 3 - Forecasting the Future: Predicition Markets and MMOGs Day 3 of the Blog-a-thon.and they said it wouldnt last!

Harold Jarche » Wake up and smell the coffee

Harold Jarche

ralphmercer: committees are place to lure great ideas to be killed while absolving everyone of the blame hjarche: innovation is something you create from thinking & doesn’t usually come from existing practices that others are following [link] hjarche: Our Future: Security, Consumption, Participation and/or Green? Neither have all the ROI calculations that get discussed during training conferences.

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Intelligent Communities Summit - Day One

Stephen Downes: Half an Hour

Set up with wireless access here at the Delta Beausejour here in Moncton where I'm live-blogging the Intelligent Communities Summit (which is starting late). Refresh this page periodically to get the most up-to-date version. RSS readers should click on the title and read the post on the web, as some aggregators do not update. New items will appear at the bottom. Welcoming Remarks Robert Campbell, president and vice-chancellor, Mount Allison University.