70-20-10: Origin, Research, Purpose

Charles Jennings

Cal’s company has also developed the 70-20 tool , which supports learning in the workflow in innovative and measurable ways – it is well worth test driving. Here is what he shared: To Whom It Apparently Concerns, (Bob Eichinger) Yes Virginia, there is research behind 70-20-10!

70-20-10: Origin, Research, Purpose

Charles Jennings

Cal’s company has also developed the 70-20 tool , which supports learning in the workflow in innovative and measurable ways – it is well worth test driving. Here is what he shared: To Whom It Apparently Concerns, (Bob Eichinger) Yes Virginia, there is research behind 70-20-10!

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10 pieces of advice on the web, workflow, & learning

Jay Cross's Informal Learning

Check it out for news, views, jobs, reports, research papers and supplier directory. Workflow Learning – original concepts. After a lengthy hibernation, Learning Light ’s eLearning Centre rides again!

[siu] Panel: Capturing the research lifecycle

David Weinberger

He points to Zenodo , a respository for research outputs. Open source communities are better at collaborating than most academic research communities are. Publiscize helps researchers translate their work into terms that a broader audience can understand. Q: Mr. GitHub (Arfon Smith), you said in your comments that reproducibility is a workflow issue? It’s the first panel of the morning at Shaking It Up.

Activities, Workflows and Structured Wikis (Augmented Social Cognition)

Mark Oehlert

( Article Link ) "Gregorio Convertino, who recently joined ASC research area here at PARC, have been looking at how Web2.0 tools like Wikis support workflows within the enterprise. By workflow, we mean activities that are important enough to be documented in the enterprise (either because it is an important client, or that it is an activity that is often repeated.)

learning in the flow of work

Harold Jarche

What is workflow learning? As we enter an age of informal and workflow learning, authority is less centralized than ever before. Recognizing this fact is the first step to crafting an effective workflow learning strategy.

Embedding Learning in Work: The Benefits and Challenges

Charles Jennings

If people learn as part of the workflow then this learning is more likely to impact performance in a positive way. By their very nature informal and social learning is embedded in the daily workflow. The majority of learning occurs naturally as part of the workflow.

70:20:10 - Beyond the Blend

Charles Jennings

We intentionally add learning-focused activities into the workflow. A number of researchers and practitioners have categorised the process of extending learning into the workflow as ‘adding and embedding’ or ‘embedding and extracting’.

The Knowledge and Learning Transfer Problem

Charles Jennings

from our 702010 towards 100% performance book) If learning is embedded in the daily flow of work, rather than away from the workflow, the idea that we need to develop ways to ‘transfer’ that learning into practical use disappears. Educational Researcher, 27(2), 4–13.

The Power of Reflection in an Ever-Changing World

Charles Jennings

Research tells us that immersive learning and learning in context provides the most memorable learning experiences. We learn through taking the opportunity to reflect both in the workflow and away from our work.

Change 206

Start with the 70. Plan for the 100.

Charles Jennings

Extending Learning into the Workflow Many Learning & Development leaders are using the 70:20:10 model to help them re-position their focus for building and supporting performance across their organisations. They are finding it helps them extend the focus on learning out into the workflow.

optimizing distributed work

Harold Jarche

Visualize the workflow of a physical job: produce, produce, produce, produce, produce, produce, produce, produce, produce. Now visualize the workflow of a creative knowledge worker: nothing, nothing, nothing, nothing, flash of brilliance, nothing, nothing, nothing.” — Jay Cross.

70:20:10 – Above All Else It’s a Change Agent

Charles Jennings

The people he works with carry out research for the US space programmes – both for the US Government and for civil agencies like NASA and NOAA. Research over the past 40 years has shown that informal and workplace learning is increasingly pervasive and central to learning in organisations.

Change 272

70:20:10 Primer

Charles Jennings

The model simply describes learning as it naturally happens and then offers means to accelerate and support that learning: as part of the daily workflow; through working and sharing with colleagues and experts; through structured development activities.

It’s Only 65% !

Charles Jennings

The researchers (possibly on work experience) declared that “ 50:26:24 is the average learning mix in most companies right now ”. The results of yet another 70:20:10 survey were published recently.

Survey 236

4 Ways to Make Your Management Skills More Effective

Online Personality Tests

When you visit, notice workflow and ask questions. Conducting and evaluating research is an important way of planning and being prepared for the future. A good leader provides constant motivation to his team to help them maintain excellence and quality in results.

Development Mindsets and 70:20:10

Charles Jennings

Dweck’s research has led her to the conclusion that each individual will place themselves on a continuum according to their implicit belief of where their own ability originates. However, neuroscience research has supported Dweck’s model.

4 Ways to Make Your Management Skills More Effective

KCC Business Psychology

When you visit, notice workflow and ask questions. Conducting and evaluating research is an important way of planning and being prepared for the future. A good leader provides constant motivation to his team to help them maintain excellence and quality in results.

How to Transform a “Big, Old” Company into an Agile Digital Business

Irving Wladawsky-Berger

Previous research has uncovered this puzzling digital adoption discrepancy between individuals and organizations.

It takes time to be social

Harold Jarche

I think that one of the underlying reason is that these platforms, like KM and elearning platforms before them, are not integrated with the workflow. For example, email, frustrating as it may be , is part of most business workflows.

What Does the Training Department Do When Training Doesn’t Work?

Charles Jennings

Learning in the workflow is the way forward. Scaffolding is a concept introduced in the 1950s by Jerome Bruner , one of the greatest educational psychologists of our era and still, at the age of 98, senior research fellow at New York University).

Making it Real

Adaptive Path

Our research and concepts include the entire customer experience including environmental, communication, and service design. Following in-store research, we held a collaborative concept generation workshop with client stakeholders.

Determinism, Best Practice, and the ‘Training Solution’

Charles Jennings

According to a survey undertaken by ORC International , a global customer research, employee engagement and financial services research firm, only 43% of UK workers believe that a positive relationship exists between staff and managers within their organisation.

Biz tech

Clark Quinn

My point here is that there is an enterprise-wide category of software, supporting learning in the big sense (including problem-solving, research, design, innovation), that should be under the oversight of L&D. That it’s not just about taking people away from work and doing things to them before sending them back, but facilitating productive engagement and interaction throughout the workflow.

The Driving Test: the canary in the mine for formal training?

Charles Jennings

In another research paper , Vlakveld reported that driving simulators may speed up skills acquisition, but will not help make novice drivers safer. The Existing Driver Education Market is Going Nowhere, Fast Despite the research, the formal driver education market is vast, and still growing.

The Best of Times, The Worst of Times: opportunities and challenges for the L&D profession

Charles Jennings

Survey 235

un-satiable curtiosity

Dave Snowden

One consequence of the flaky internet is a lot of breaks in workflow and the temptation to check out news sites. Oh the face of it a futile effort, but so is most primary research in any field.


Harold Jarche

I had the pleasure of spending the day getting up to date on the Synergic3 project, a joint effort between the National Research Council of Canada, l’Université de Moncton and Desire2Learn. The research agenda covers areas that may be of interest to those working with learning technologies: DDRM – Distributed Digital Rights Management. WWF – Weak Workflows. For more information about this research partnership, please see www.synergic3.com.

Human + Machine: The Impact of AI on Business Transformation

Irving Wladawsky-Berger

This is quite different from using technology to automate specific tasks in a job or workflow. Last week I wrote about the impact of blockchain technologies on business transformation.

Data 174

New book chapters

Dave Snowden

I have been silent for a few days, in part as we had a Cognitive Edge Executive meeting in London (we are now have 16 employees, past the magical 15 so things are changing), partly because I have been working on a new workflow approach to creating strategy using the Cynefin framework.

Artificial Intelligence is Ready for Business; Are Businesses Ready for AI?

Irving Wladawsky-Berger

In the past few years, the necessary ingredients have come together to propel AI beyond the research labs into the marketplace: powerful, inexpensive computer technologies; advanced algorithms and models; and most important, oceans and oceans of data. AI is now seemingly everywhere.

Data 211


Stephen Downes: Half an Hour

We create a workflow model. CP Workflow Model Ontology (CWMO) – developed to describe workflows. Also, other opportunities: - Industrial Undergraduate Student Research Awards (IUSRA) – up to $4K for a 4 month project to work with a company; the company provides minimum of $1,125.

Summarizing Learn for Yourself

Jay Cross

Back in California, Peter and I met at the Institute for Research on Learning to talk further about informal learning, communities of practice, anthropological research, and learning as engagement. I just copied a rough draft of my new book, Learn For Yourself , into a free summarizer.

FAQ 155

the agile sensemaking model

Harold Jarche

Research shows that teams will organize themselves in different ways in response to how different types of complexity strains their sensemaking capacities. Increasing awareness of new ideas, methods, and processes often comes through serendipitous encounters outside the workflow.

Training Evaluation: a mug’s game

Harold Jarche

Since networked or collaborative learning solutions are informal, integrated with the workflow and driven by the learners, these traditional assessments will not work. Efficiency is doing things right. Effectiveness is doing the right things. Peter Drucker.

Learning and Development Webinars


Moving from a traditional training strategy to one that embeds learning in the daily workflow is challenging enough. In this webinar David Mallon, Head of Research at Bersin by Deloitte, and Kristian Asberg, Director Learning and Org. David Mallon, Head of Research at Bersin by Deloitte, interviews Michael Miller, Process and Standards Supervisor at Caterpillar, Inc.

Skills and Jobs in the Digital Economy

Irving Wladawsky-Berger

Workflow and collaboration tools improve coordination and knowledge sharing among workers. Researchers, managers and policymakers need to understand these changes if they are to diagnose them correctly and ultimately prescribe effective solutions.”.

Skills 268

How Narrating Your Work Helps You Become More Effective by Saving Precious Time

Luis Suarez

The mind-blowing thing is that we all know how pernicious and damaging it can well be to one’s productivity spending too much time just handling your email, recent research quoting how we spend up to one quarter of our day just doing that, making a fine total of 650 hours per year on it.

Successful Leadership Development

Nigel Paine

My research indicates that it does not matter much what model of leadership you select. There is an increasing body of research, which indicates that emotional intelligence and mindfulness development, can positively impact on an executive’s ability to deal with stress and cope with uncertainty. Learning should be part of the Workflow. This blog piece continues the discussion around those factors that tend to lead to successful leadership development.

stories connect knowledge

Harold Jarche

To be effective, knowledge management has to be part of the workflow. Several years later, the situation had changed due to improvements in technology and new research findings, and now some of the rejected compounds may have had potential for development.

PKM 224

Informal learning, the 95% solution

Harold Jarche

It’s 95% of workplace learning, according to the research behind this graphic, by Gary Wise. Tweet Informal learning is not better than formal training; there is just a whole lot more of it.

Enterprise knowledge sharing requires trusted relationships

Harold Jarche

Narration of work is the first step in integrating learning into the workflow, which is where it belongs in the network era. As the economy gets more networked, open organizations are becoming a necessity. Businesses are increasingly dependent on complex social interactions.

[liveblog] AI Advance opening: Jonathan Zittrain and lightning talks

David Weinberger

Where can we, BKC and the Media Lab, be most effective as a research organization? Second, we have not yet defined the research question sufficiently. “We’re close to something that clearly relates to AI, ethics and government” but we don’t yet have the well-defined research questions. Nadya Peek is at the Media Lab and has been researching “macines that make machines.” The student doesn’t much care about a repeatable workflow.