From Learning Management to Personal Knowledge Management

Jane Hart

If you want to grow as a person and a worker and if you want to gain skills that will help you take that next step in your career, you’ll probably have to learn those skills on your own. So how effective are your own PKM skills?

Personal in Personal Knowledge Management

Tony Karrer

That there is a ‘best’ way to manage knowledge an information? Take what you need, as there are no “best practices” for complex and personal learning processes. Studies of Personal Information Management say that what works is often highly personal.

digital workforce skills

Harold Jarche

Dion Hinchcliffe asks What Are the Required Skills for Today’s Digital Workforce? and provides an image that addresses a good spectrum of skills for the network era. I would like to add my perspective to each of these seven digital workplace skills.

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Basic Skills for Net Work

Harold Jarche

Here are some questions that personal knowledge management can address: How do I keep track of all of this information? >> How do I make sense of changing conditions and new knowledge? >> How can I develop and improve critical thinking skills? >>

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“Learning the new” vs “Learning the old”

Jane Hart

Currently this is where corporate e-learning focuses its efforts - delivering online learning experiences for its people to acquire existing bodies of knowledge or skill – it’s all about learning the old.

Skills 268

Free webinar: Learning in the Connected Workplace

Jane Hart

Why do I need KM?

Harold Jarche

In response to my post on relevance , my long-time friend Ralph Mercer asked, “ Why do I need KM at an institutional level when information is ambient at a global level and personal at a hyper local level? Collaborative knowledge work must be coupled with cooperative knowledge sharing.

Supporting workplace learning in the network era is more than delivering courses through a LMS

Jane Hart

“It takes much more than courses delivered through a learning management system to support workplace learning in the network era.” ” Harold goes on to explain: “The basic building block, in my experience, is personal knowledge management.

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Performance & Development

Clark Quinn

Even learning & development isn’t enough; we need to focus on developing individual and team skills and contributions, but where does performance support fit? The skills are performance consulting, and facilitation of development and innovation.

“taking responsibility for our own work and learning”

Harold Jarche

“To a great extent PKM [personal knowledge management] is about shifting responsibility for learning and knowledge sharing from a company to individuals and this is the greatest challenge for both sides. I saw my blog as a platform to make implicit knowledge (e.g.

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A theoretical model for PKM

Harold Jarche

My focus on PKM developed after an initial personal need and then increased when I saw how personal knowledge management could help others. Ricky) Cheong asked the following research questions: RQ1: What are the roles of PKM in the Knowledge Management Process?

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Summer Camp starts Monday 16 July

Jane Hart

Our Summer Camp provides an opportunity to learn with peers and gain some of the essential skills needed to support learning in the networked world. Personal Knowledge Management (PKM). The online Summer Camp at the Social Learning Centre runs 16 July – 17 August and is led by Jane Hart and Harold Jarche. Learning is changing.

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12 features of supporting social collaboration in the workplace

Jane Hart

1 – moving from a focus on organising and managing training (which includes e-learning and blended learning) FOR others, to helping individuals and teams address their OWN performance problems. I am often asked how to support social collaboration in the workplace.

PKM is our part of the social learning contract

Jane Hart

PKM is also a key skill of being an effective autonomous learner – as we can see from the many individuals who are already organizing and managing their own personal learning strategies in the organization – and consequently a key aspect of BYOL (Bring Your Own Learning).

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PKM Workshop 2013

Harold Jarche

There are a few ways to develop skills to be an effective sharer of knowledge in a networked enterprise. You can start, as I did, by researching sense-making and online cooperation in knowledge networks, try out different methods, and then develop your own.

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PKM and competitive intelligence

Harold Jarche

As a distributed team, each person can be responsible for a specific information source that is monitored regularly. You may not need to hire anyone else to collate the data, but if you do, keep your team (who have industry knowledge) involved. What’s competitive intelligence?

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Critical thinking in the organization

Harold Jarche

This is the message of the AMA in the promotional video – Critical Thinking: Not just a C-suite skill. Developing these skills takes practice, appropriate feedback and an environment that supports critical thinking.

Introduction to PKM Workshop & FREE Webinar

Jane Hart

Supporting self-managed learners with their Personal Knowledge Management is going to be a key new skill for workplace learning professionals in a social business. “PKM: A set of processes, individually constructed, to help each of us make sense of our world & work more effectively.”.

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70:20:10 and the Learning Curve

Clark Quinn

However, I was reminded of Fits & Posner’s model of skill acquisition, which has 3 phases of cognitive, associative, and autonomous learning. Note that this assumes a good formal learning design, not rote information and knowledge test!)

What Does the Training Department Do When Training Doesn’t Work?

Charles Jennings

In the words of a famous English football manager “it’s much, much more important than that”. Only a minority of instance of under-performance are due to lack of knowledge or skill. There will always be the need for highly skilled trainers.

Supporting self-managed team learning in the organisation

Jane Hart

But what these both have in common is that they are still a “ managed learning ” process. In this and my next post I am going to look at self-managed learning in an organization, and how that might be supported and scaffolded.

Mind Map: The Networked Society

Harold Jarche

Soft Skills. Personal Knowledge Management. Over the years of writing this blog I’ve reorganized, added tags, categories and the Key Posts and Toolbox pages in order to help make sense of over 1,500 posts.

Fostering connections by letting go

Harold Jarche

The IBM study shows that CEOs and the companies they manage must constantly evolve to stay competitive. Partners, suppliers, employees and customers want CEOs to communicate with them on a personal level to build trust and to help align them to the organization’s strategy.

Preparing for the future of work with PKM

Harold Jarche

Trend 4: Adaptive lifelong learning the norm -” Ten years from now, relevant work skills will be shaped by the continued rise in global connectivity, smart technology and new media, among several other drivers. Cognitive load management.

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It’s time to focus on your LQ

Harold Jarche

On 11 June 2012 we will start the next online personal knowledge management workshop. Additional skills are needed to help groups and teams learn as they work. Narration is a base skill for the networked workplace. Learning is everywhere in the connected workplace.

Are you supporting new fashioned learning in the workplace?

Jane Hart

But let’s be clear, even when newer social and informal approaches are added to this old model that let you learn things a little differently, if your learning experience has in any way been organized (and/or managed) by someone else , this is still “old fashioned” learning.

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human networks connect through empathy

Harold Jarche

To a great extent PKM [personal knowledge management] is about shifting responsibility for learning and knowledge sharing from a company to individuals and this is the greatest challenge for both sides. This requires not just skills, but empathy for others.

Subject matter networks

Harold Jarche

So the critical skills for people formerly known as SME’s are how to become contributing members of subject matter networks. I have called personal knowledge management (PKM) – our part of the social learning contract.

The Seek > Sense > Share Framework

Harold Jarche

Simple standards facilitated with a light touch, enables knowledge workers to capture, interpret and share their knowledge. Personal knowledge management is a set of processes, individually constructed, to help each of us make sense of our world and work more effectively.

Loose Hierarchies, Strong Networks

Harold Jarche

When I wrote that the only knowledge that can be managed is our own , I wanted to highlight that command & control methods do not work well in this network era that is replacing the industrial/information era. What would knowledge management look like?

PKM and innovation

Harold Jarche

the authors note four skills that most successful innovators exhibit: Questioning: Asking probing questions that impose or remove constraints. One way to practice these skills would be to promote personal knowledge management (PKM) in the workplace.

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PKM in a nutshell

Harold Jarche

Personal Knowledge Management: A way to deal with ever-increasing digital information. Aids in observing, thinking and using information & knowledge (I Sense). PKM is related to Personal Learning Environments and Personal Learning Networks.

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PKM Updated

Harold Jarche

Tweet Here are four main processes that can be used in developing critical thinking skills using web tools (click image to enlarge). Using a Seek-Sense-Share framework (à la personal knowledge management), pick one or more web platforms on which to practise critical thinking.

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Becoming explicit

Harold Jarche

Our old technology — paper — gave us an idea of knowledge that said that knowledge comes from experts who are filtered, printed, and then it’s settled, because that’s how books work. Books gave us the illusion that knowledge was stable.

The Connected Workplace

Harold Jarche

Today’s digitally connected workplace demands a completely new set of skills. But both require greater implicit knowledge. Implicit knowledge, unlike explicit knowledge, is difficult to codify and standardize.

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Is it time for a BYOL (Bring Your Own Learning) strategy in your organization? #BYOL

Jane Hart

It will not be about designing personalised training nor managing people’s learning for them , but rather supporting their own personal learning strategies. Take responsibility for their own learning personal/professional development in the organisation.

Exchanging knowledge in Ottawa & Montreal

Harold Jarche

On 3/4 Feb I will be presenting a framework for social learning in the enterprise in Ottawa with the Canadian Council for Learning and Development as well as the Knowledge Strategy Exchange Networks. How to develop an effective personal knowledge management strategy. Personal Knowledge Management Course. Work Literacy Skills Workshops. I have two scheduled engagements with The Conference Board of Canada in February.

“you simply can’t train people to be social!”

Harold Jarche

Tweet Over the past year I have been working on change initiatives to improve collaboration and knowledge-sharing with two large companies, one of them a multinational. In each case, implementation has boiled down to two components: individual skills & organizational support.

Riding the Current by Finding the Right Crew

Harold Jarche

In Riding the Current: How to deal with the daily deluge of data, Madelyn Blair provides an excellent manual for knowledge workers, managers, and executives. It covers both knowledge seeking from a formal and an informal perspective, and I would recommend it for any organization.

From observation to breakthrough

Harold Jarche

It also aligns with personal knowledge management ( PKM ) or those routine behaviours that we can practice and perfect in order to enhance learning and innovation at an organizational level. From multiple observations come ideas. From multiple ideas can come new insights.

Management in Networks

Harold Jarche

It is also what most managers focus on. This emphasis on collaboration blinds managers. They cannot see the potential of social networks for enabling sense-making and knowledge-sharing. Knowledge networks differ from company hierarchies.

PKM in 2013

Harold Jarche

“The basic unit of social business technology is personal knowledge management, not collaborative workspaces.” Personal knowledge management (PKM) is a set of processes, individually constructed, to help each of us make sense of our world and work more effectively.

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The network is the solution

Harold Jarche

We have to move from what David Warlick describes as individualized instruction to personalized learning. ” Self-instruction, the basis of personal knowledge management , is a necessity in effective peer-to-peer networks, as networks are how we will govern ourselves more and more.