Why PKM?

Harold Jarche

Here is a short video introduction on why personal knowledge mastery ( PKM ) is becoming a required skill and mindset for professionals today. To remain current in the network era, people must constantly improve their talents and focus on initiative and creativity. When you are only as good as your network, PKM becomes a necessity. Gary Klein, in Seeing What Others Don’t , described how most organizations view performance improvement; by reducing errors.

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working smarter 2020

Harold Jarche

In 2010 we conducted a project to cultivate a fully engaged, high performing workforce through rapid, collaborative, informal, & self-directed learning at a US-based health insurance company of about 20,000 employees. Performance Improvement PKMastery

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PKM: Working Smarter

Harold Jarche

In PKM in a Nutshell , I linked my various posts on personal knowledge management to make the framework more coherent. Jane Hart has just released an extensive resource that correlates nicely with the PKM framework. It is called A WORKING SMARTER RESOURCE : A Practical Guide to using Social Media in Your Job and includes seven sections (my annotations on how they connect to PKM): 1. Improving your personal productivity (SENSE & USE).

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PKM in 2010

Harold Jarche

This post is a continuation of Sense-making with PKM (March, 2009)]. What is PKM? PKM is an individual, disciplined process by which we make sense of information, observations and ideas. PKM can be looked at as three types of activities [note: I've reduced this from seven activities in my previous articles on PKM as I believe that a simpler process is easier to teach and to begin with]. Why PKM? One of the difficult aspects of PKM is triage, or sorting.

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PKM Workshop – Toronto 13 November 2010

Harold Jarche

PKM is an individual, disciplined process by which we make sense of information, observations and ideas. Learning Objectives: At the end of the course, students will be able to: * Understand the concepts and models underlying PKM. Determine PKM methods and processes that will work in their own context. Begin to use some of the web tools that support PKM. Target Audience: Knowledge workers, or anyone who wants to improve their learning skills using Web tools.

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working collaboratively and learning cooperatively

Harold Jarche

Improving Organizational Performance. Organizational performance improvement is comprised of reducing errors and increasing insights, according to Gary Klein. While better collaboration can justify social tools, improved cooperation can ensure their long-term use by a hyper-connected workforce. Three related knowledge management (KM) processes are required — PKM, Team KM, and Org KM. Performance Improvement PKMastery SocialLearning

more than re-skilling

Harold Jarche

It reminded me of advice that Lilia Efimova gave fifteen years ago — on which I based I my own PKM framework — which is a broader approach to workplace learning than merely looking at work from a training or re-skilling perspective. “To To a great extent PKM [personal knowledge management] is about shifting responsibility for learning and knowledge sharing from a company to individuals and this is the greatest challenge for both sides. Performance Improvement SocialLearning

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Seeing What Others Don’t – Review

Harold Jarche

His perspective is based on what has been my professional practice for almost two decades: performance improvement. Klein has some advice on how “to strengthen the up arrow”, or improve insight. Books Performance Improvement PKM Following Gary Klein on his search to find out how insight happens is a pleasurable, even mind-blowing experience.

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A personal learning journey

Harold Jarche

I became interested in knowledge management (KM) as I was introduced to it in the mid 1990’s while practising instructional systems design (ISD) and human performance technology (HPT) in the military. The Centre for Learning Technologies is an applied research, consulting and resource centre for the use of new media in learning, knowledge management, and workplace performance support. This still sums up the core concept of PKM.

training > performance > social

Harold Jarche

In my last TGIM post I went through my social bookmarks on PKM. This post looks at resources related to my training-performance-social workshop. We forget to minimize forgetting and improve remembering. We measure so poorly that we don’t get good feedback to enable improvement.” ” Performance Improvement. Harold’s Performance Improvement Toolbox. When Your Employees Can Solve The Biggest Problems With Performance Support.

Training, Performance, Social Workshop Notes

Harold Jarche

We launched a new online workshop today called, From Training, to Performance, to Social. I came up with the idea while conducting one of the PKM workshops and noticed that many people either mixed up training with performance improvement, or thought of social learning as merely a bolt-on to a formal course. We will move to performance improvement tomorrow and then focus on social learning all of next week.

Leveraging collective knowledge

Harold Jarche

The relationship with personal knowledge management (PKM) is clear. Tags: Communities Informal Learning Performance Improvement PKM This week, a few related knowledge management (KM) articles crossed my path and I’d like to weave them together. Here’s a model that shows how KM has progressed over the past 15 years.

Validation and feedback

Harold Jarche

Which is based on an old military approach, Training Validation , as exemplified by the Canadian Army : On-job Performance. On-job performance is an evaluation measure that aims to determine if the trainee has been able to transfer the knowledge, skills or attitude learned in the training environment to the real world of the job. Within the ASAT, on-job performance is an element of validation conducted after at least three months following the training event.

Harold Jarche " PKM - Personally Managing Your Knowledge

Harold Jarche

Performance Improvement. PKM - Personally Managing Your Knowledge. I have called this my Personal Knowledge Management (PKM) system, a term that is not original to me, and is based on the work of many others. This is an extension of an earlier post, PKM - My Best Tool. Attached Document: pkm-inside-outside. About. Consulting. Contact. Français. Key Posts. Projects. Toolbox. Harold Jarche. Entries RSS | Comments RSS. Conversations.

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moving beyond training

Harold Jarche

This is the focus of the field of Human Performance Technology (HPT) and performance support. Personal Knowledge Mastery ( PKM ) is a framework that supports self-directed learning.

simplifying the complexity

Harold Jarche

In the end I was able to develop a simple tool to evaluate current and future tools against the learning and performance requirements of the company. This is the focus of the fields of performance improvement and performance support. While I offer my own workshops, like PKM and Social Learning , I can help clients create their own programs. Complex Problems. I like complex problem-solving.

Harold Jarche » Interdependent Learning

Harold Jarche

Home About Consulting Contact Key Posts Clients Toolbox Français Harold Jarche Entries RSS | Comments RSS Subscribe by e-mail Twitter Faves planetrussell: "Globalization creates interlocking fragility, while giving the appearance of stability." " —Nassim Nicholas Taleb, PhD.

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network management update

Harold Jarche

innovative & contextual methods” = in the network era work and jobs cannot be standardized, which means first getting rid of job descriptions and individual performance appraisals and shifting to simpler ways in order to organize for complexity. Improve insights – Traditional management often focuses on reducing errors, but it is insight that drives innovation. You cannot manage a network.

temporary, negotiated hierarchies

Harold Jarche

innovative & contextual methods = in the network era work and jobs cannot be standardized, which means first getting rid of job descriptions and individual performance appraisals and shifting to simpler ways to organize for complexity. Improve insights  — Traditional management often focuses on reducing errors, but it is insight that drives innovation. Be Knowledge Managers  — Managers need to practice and encourage personal knowledge mastery ( PKM ) throughout the network.

Harold Jarche » Big Consulting Companies Jumping on Bandwagon 2.0

Harold Jarche

Watch Kiran Bir Sethi [link] no technology required Themes Complexity PKM Social Learning Work Literacy Threads Books Commons Communities Friday's Finds Informal Learning InternetTime Learning OpenSource Performance Improvement Technology Wirearchy Work jarche.com About Advertisers Clients Consulting Contact Français Key Posts Projects Toolbox Big Consulting Companies Jumping on Bandwagon 2.0

Harold Jarche » Seeing What’s Next

Harold Jarche

Roger Kaufman has reviewed the book from the perspective of a human performance technologist (HPT) in April’s Performance Quarterly. Filed under: Performance Improvement , Work « A real comparison of costs – OS vs Proprietary Learning Quote of the Day » 2 Responses to “Seeing What’s Next&# Harold Jarche » Entrants and Incumbents , on June 16th, 2007 at 10:33 Said: [.]

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Harold Jarche » T&D Learning in 2020

Harold Jarche

Even now, as I design a learning and performance model for a group that never had anything formal, I find myself gravitating to the self-service support concepts. Home About Consulting Contact Key Posts Clients Toolbox Français Harold Jarche Entries RSS | Comments RSS Subscribe by e-mail Twitter Faves planetrussell: "Globalization creates interlocking fragility, while giving the appearance of stability." " —Nassim Nicholas Taleb, PhD.

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Harold Jarche » Learning is Conversation

Harold Jarche

Watch Kiran Bir Sethi [link] no technology required Themes Complexity PKM Social Learning Work Literacy Threads Books Commons Communities Friday's Finds Informal Learning InternetTime Learning OpenSource Performance Improvement Technology Wirearchy Work jarche.com About Advertisers Clients Consulting Contact Français Key Posts Projects Toolbox Learning is Conversation Posted on December 1st, 2005 by Harold Jarche This is a remix and update of some previous posts.

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Harold Jarche » Need for collaboration continues to grow

Harold Jarche

Home About Consulting Contact Key Posts Clients Toolbox Français Harold Jarche Entries RSS | Comments RSS Subscribe by e-mail Twitter Faves planetrussell: "Globalization creates interlocking fragility, while giving the appearance of stability." " —Nassim Nicholas Taleb, PhD.

Harold Jarche » Free-agents and natural enterprises are better value

Harold Jarche

In today’s internetworked world, you are no longer engaging a lone consultant working on his own, but an entire network: Filed under: Work « The value of elevator pitches for free-agents Informal learning and performance technology » 3 Responses to “Free-agents and natural enterprises are better value&# Harold Jarche » Big Consulting Companies Jumping on Bandwagon 2.0 , on June 10th, 2008 at 9:14 Said: [.]

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Harold Jarche » Proficiency-based training

Harold Jarche

Additional time in the aircraft could be provided, with counseling, but after a certain number of hours students were expected to achieve the performance requirement. Conversely, if a student achieved the performance requirement in fewer lessons, he or she could skip one or more lessons and move on to the next stage. The proficiency test had to correlate with the job performance area that was being addressed.

Enterprise Social Technology – Review

Harold Jarche

The book is not focused on social media for workplace performance improvement, my own area of professional interest. However, the chapter on “Building a River of Information&# reflects some of what I have been advocating with networked learning or personal knowledge management (PKM). Not just building the river, but pruning irrelevant or under-performing sources is also explained.

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Harold Jarche » Blogs are not a “substitute”

Harold Jarche

Home About Consulting Contact Key Posts Clients Toolbox Français Harold Jarche Entries RSS | Comments RSS Subscribe by e-mail Twitter Faves planetrussell: "Globalization creates interlocking fragility, while giving the appearance of stability." " —Nassim Nicholas Taleb, PhD.

Harold Jarche » Blogs are not a “substitute”

Harold Jarche

Home About Consulting Contact Key Posts Clients Toolbox Français Harold Jarche Entries RSS | Comments RSS Subscribe by e-mail Twitter Faves planetrussell: "Globalization creates interlocking fragility, while giving the appearance of stability." " —Nassim Nicholas Taleb, PhD.

Harold Jarche » Wake up and smell the coffee

Harold Jarche

Too many people in the training department make the leap from a performance issue (lack of skills, abilities, knowledge; lack of access to appropriate data and resources; etc) directly to training as the only solution. Training should only be delivered in cases where the other barriers to performance have been addressed. A trained worker, without the right resources and with unclear expectations, will still not perform up to the desired standard.

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