It turns out that in the era of big data, we’re about to run out of metric system: Yotta- , signifying 10^24, is the only metrix prefix left on the list. I recently came across two very different pieces of evidence showing how big a deal big data is. MORE
So I guess it’s time for me to learn more about UX metrics. They say, if it moves measure it. I’ve been finding myself thinking a lot about how to measure UX lately — mainly to realize that I halfway don’t believe it’s possible. My gripe is that even if you can regularly track and look at numbers (itself no small feat), it’s hard to know what they mean exactly. MORE
I’ve been reading Social Media Metrics Secrets by John Lovett who is a senior partner at Web Analytics Demystified where Eric T. One point that he keeps making over and over: Metrics must have meaning or else they’re just numbers. MORE
Financial metrics, while important at one level, are ultimately lagging indicators. Many people have moved beyond financial metrics to operating metrics like customer churn rate or lead-times to introduce new products and services to market. But, of course, without a clear answer to that first question above, it’s hard to know which operating metrics really matter. But, operating metrics are just the beginning. MORE
Methods and Metrics for Assessing Civic Tech, Guest post by Anne Whatley, Network Impact. For example, if location information will prove useful in tracking place-based impacts, best to build this metric into registration from the start, rather than try to capture the information later. MORE
Today, L&D measures learning activities through metrics such as time-in-training, completion rates and test scores. Unfortunately, this isn''t the language the rest of the business speaks, because these metrics don''t prove that the provided training is working. MORE
Rule 4: Create coherence with visualizations and outcomes with success metrics. Rule 6: Promote transparency, mutual accountability and success metrics. MORE
" When I asked what the "warning signs" he looked for during store visits, signs that management was slipping, he offered two metrics (which he said could be applied to many others retail settings too): 1. Yesterday, we had the CEO of a large retail chain as a visitor in the Stanford class we Huggy Rao and I are teaching on scaling-up excellence. I will refrain from using his name as this a class, not a speech to the public. MORE
Those in the quantitative data/metrics/benchmarking camp argue against the legitimacy of the notion of “informal” learning. Informal Learning Meta-Learning Metrics of organizational learning Web 2.0Learning Solutions Magazine. MORE
I'm working on an article around the use of ROI and metrics in eLearning. BPM and workflow technologies have been able to achieve significant gains in productivity Metrics Recently, functional managers have begun using eLearning to meet business objectives. This is where w Return on Investment in Training - Learnativity.com The problem is that nobody is quite sure what the appropriate metrics are for measuring ROI for learning. MORE
Community Metrics of organizational learning Working SmarterFourth post in a series. In case you missed them, here are the first , second , and third posts. Is your organization ready? How ready are you to tackle Big L Learning? MORE
The other is about using data to make decisions, but for the start up audience. They have some ideas in common – including finding the “One Metric that Matters.” When you know what the right question is, you’ll know what metric to track in order to answer that question. MORE
Effective Metrics for Learning and Development I wonder what Shaw would think if he saw the way learning and development is predominantly measured in organisations today. These time-honoured metrics developed for an industrial age are not the answer. A parallel path to learning metrics. MORE
The report addresses metrics for success for investing in broad field social movements or networked approaches to social change. These metrics are more qualitative in nature which makes them more difficult to define, capture, and track. MORE
Mari Smith pointed to this blog post from All Facebook explaining the metric and how it has been implemented in apps. His take: “It is a very shallow metric. And it does feel somewhat gratifying that I think we’ve been right all along. Photo by lecercle. MORE
” —@ImSporticus “Most metrics ignore: Collaboration, Relationship-building, Capacity-building, Knowledge. Every fortnight I curate some of the observations and insights that were shared on social media. I call these Friday’s Finds. “Purposeful play. Play equals trust. A space where we can take risks. Only by taking risks do we get to learn about ourselves & each other.” MORE
Beth Kanter shares her presentation on Mapping metrics to strategy (with slide show) focused on non-profits using social media: The session will share an overview of why the sequence listen, learn, and adapt is critical to implementing a successful social media strategy. MORE
Metrics of organizational learning Psychology Well-beingCLO , October 2012. When I was 5 years old my mother always told me that happiness was the key to life. When I went to school, they asked me what I wanted to be when I grew up. I wrote down ‘happy.’ MORE
Here is a simple guide on how to enable organizational sense-making, not the mere management of data and metrics. A recent posting for a six-week knowledge management contract was posted by the UNDP. MORE
Any strategy of trajectory must therefore be explicit about the metrics that will indicate whether we’re on track to establishing the desired position in the future. Two important points about metrics. First, resist the temptation to focus on financial metrics. Wherever possible, identify operating metrics that are effective leading indicators of the kind of performance you are seeking to achieve. MORE
“In Strategic Doing, metrics play a different role. We use metrics to facilitate learning. Metrics provide a convenient tool to accelerate our learning. Tweet Comparing Strategic Planning and Strategic Doing. MORE
What social media analytics should we pay attention to? And the nuts and bolts questions like, “Given all the Facebook changes , what do I need to understand about the new Facebook metrics and the Insights analytics program?” MORE
MetricsRecognition of Non-formal and Informal Learning. Fifteen years ago, “the OECD education ministers agreed to develop strategies for ‘lifelong learning for all’ &# They still don’t have it right. Who are these guys? MORE
One of the many topics discussed was the use of social media to track metrics and correlate these with organizational success metrics. A range of other very specific insights were generated from the analysis, and these metrics are now tracked on an ongoing basis. This week I was MC for the AHRI HR Technology conference , and ran one of the workshops on the following day, on Creating Results Using Social Media. MORE
I found this wonderful infographic that takes you through the process of setting goals, making them measurable, picking your metrics, and making decisions based on your data. What have you learned about what works best in using metrics to give your audience the content they want? MORE
Dashboard design is more than simply clarifying outcomes and key metrics. Many times dashboard design is focused on “getting it done efficiently” and graphs and does not address the human side – buy-in, learning from data, and consensus on metrics. Metrics for Movements. MORE
I’ve been facilitating a peer learning group with Packard Foundation grantees during the past year with a goal of improving measurement practice for social media and based on my book, “ Measuring the Networked Nonprofit.” MORE
Just Jay Metrics of organizational learning In the last twenty years of the twentieth century, investors shifted from Industrial Age thinking to Knowledge Era thinking. The shift changed how owners value businesses. MORE
There’s no cookie-cutter formula for applying metrics, but there is an underlying process. The Metrics Cycle. There’s no cookie-cutter formula for applying metrics, but there is an underlying process. The only valid metrics for corporate learning are business metrics. MORE
When I walk around Silicon Valley I see a lot of assumptions inside companies that have to do with open seating and hyper-collaboration, metrics-based decision making, extreme amounts of autonomy, polling to find business goals, free food for everybody, we all have breakfast together, we all have lunch together –there are a bunch of assumptions that are very Google-y in their makeup. Are there common personality traits among designers that should shape the way they’re managed? MORE
Like others, I have been seduced by the “what X are you” quizzes on FaceBook. I certainly understand why they’re compelling, but I’ve begun to worry about just why they’re so prevalent. And I’m a wee bit concerned. People like to know things about themselves. MORE
And changing the conversation will only come when L&D stops talking in metrics that are meaningless to anyone outside their function and begins to talk in metrics the rest of the business uses. "Our data shows [.] MORE
That’s why Return on Intangibles is the most important metric in the CLO’s toolkit. Management Innovation Metrics of organizational learning Profit This article appears in the October 2013 issue of Chief Learning Officer. Understanding learning’s value depends on measuring what can’t be touched. . In his marvelous book Intellectual Capital , Tom Stewart asked, “ What’s new? MORE
I spent a year co-writing on a book, “ Measuring the Networked Nonprofit ,” with measurement guru KD Paine because I felt strongly focusing on vanity metrics such as follower counts or Facebook likes was a waste of time. MORE
Helping to identify appropriate performance metrics to measure success - not by using traditional learning metrics or even social activity metrics – but in terms of actual job, team or business results. MORE
I continue to get asked about social learning metrics. Until we get around to a whitepaper or something on metrics, here’re some thoughts: Frankly, the problem with Kirkpatrick (sort of like with LMS’ and ADDIE, *drink*) is not in the concept, but in the execution. Frankly, even activity is a metric. Metrics for informal learning aren’t rocket science, but instead mapping of best principles into specific contexts. MORE
Facebook Rolls Out New Metric: People Talking About. Last night Facebook announced some changes to Insights , the analytics program that we use for tracking Facebook pages, that includes a new metric, “People Talking About.” MORE
As a team we’ve started to outline what are those things that we consider basic expectations and we put metrics against those. We’re actively looking both at what’s happening with the customer and what’s happening in the market, then making those metrics visible. MORE
The process of linking results to key performance indicators and associated metrics it is like hooking up a big TV. Step 5: Define your metrics. The process of linking results to key performance indicators and associated metrics it is like hooking up a big TV. MORE
Some folks reach a conclusion without any evidence to support their claim … I’m Sorry, But Those Are Vanity Metrics , via @timkastelle. Vanity metrics are surface-level metrics. MORE
This takes more than jargon and metrics. New book: What Would Andrew Do? by Jay Cross & friends. How to sell senior management on the value of learning. Preview and Table of Contents. 189 pages, $19.99 hard copy or download , $14.99 read-only. MORE
Evidence-Based Management in Action » A Rough But Intriguing Metric for School Assessing a School Principal. What do you think of this metric? Listed below are links to weblogs that reference A Rough But Intriguing Metric for School Assessing a School Principal : Comments. I am a teacher, among other things, and say can that yes that metric works- to a point. Agree it is an imperfect but potentially useful metric. Bob Sutton. MORE
This week we take a look at a new case study that explores metrics that can measure the intrinsic health of communities instead of looking purely at size as the defining barometer Creating successful online communities is still more art than science, yet techniques and frameworks are now emerging to turn social business into a real discipline. MORE
Metrics Related Topics Andy McAfee
OCTOBER 31, 2012
It turns out that in the era of big data, we’re about to run out of metric system: Yotta- , signifying 10^24, is the only metrix prefix left on the list. I recently came across two very different pieces of evidence showing how big a deal big data is.
Ross Dawson
OCTOBER 14, 2011
One of the many topics discussed was the use of social media to track metrics and correlate these with organizational success metrics. A range of other very specific insights were generated from the analysis, and these metrics are now tracked on an ongoing basis. This week I was MC for the AHRI HR Technology conference , and ran one of the workshops on the following day, on Creating Results Using Social Media.
Tony Karrer
OCTOBER 16, 2007
I'm working on an article around the use of ROI and metrics in eLearning. BPM and workflow technologies have been able to achieve significant gains in productivity Metrics Recently, functional managers have begun using eLearning to meet business objectives. This is where w Return on Investment in Training - Learnativity.com The problem is that nobody is quite sure what the appropriate metrics are for measuring ROI for learning.
Clark Quinn
JUNE 4, 2014
Like others, I have been seduced by the “what X are you” quizzes on FaceBook. I certainly understand why they’re compelling, but I’ve begun to worry about just why they’re so prevalent. And I’m a wee bit concerned. People like to know things about themselves.
Clark Quinn
FEBRUARY 1, 2011
I continue to get asked about social learning metrics. Until we get around to a whitepaper or something on metrics, here’re some thoughts: Frankly, the problem with Kirkpatrick (sort of like with LMS’ and ADDIE, *drink*) is not in the concept, but in the execution. Frankly, even activity is a metric. Metrics for informal learning aren’t rocket science, but instead mapping of best principles into specific contexts.
Beth Kanter
FEBRUARY 16, 2012
I found this wonderful infographic that takes you through the process of setting goals, making them measurable, picking your metrics, and making decisions based on your data. What have you learned about what works best in using metrics to give your audience the content they want?
Bob Sutton
FEBRUARY 22, 2012
" When I asked what the "warning signs" he looked for during store visits, signs that management was slipping, he offered two metrics (which he said could be applied to many others retail settings too): 1. Yesterday, we had the CEO of a large retail chain as a visitor in the Stanford class we Huggy Rao and I are teaching on scaling-up excellence. I will refrain from using his name as this a class, not a speech to the public.
Beth Kanter
MAY 27, 2015
Methods and Metrics for Assessing Civic Tech, Guest post by Anne Whatley, Network Impact. For example, if location information will prove useful in tracking place-based impacts, best to build this metric into registration from the start, rather than try to capture the information later.
Adaptive Path
FEBRUARY 16, 2011
So I guess it’s time for me to learn more about UX metrics. They say, if it moves measure it. I’ve been finding myself thinking a lot about how to measure UX lately — mainly to realize that I halfway don’t believe it’s possible. My gripe is that even if you can regularly track and look at numbers (itself no small feat), it’s hard to know what they mean exactly.
Beth Kanter
OCTOBER 5, 2011
Mari Smith pointed to this blog post from All Facebook explaining the metric and how it has been implemented in apps. His take: “It is a very shallow metric. And it does feel somewhat gratifying that I think we’ve been right all along. Photo by lecercle.
Beth Kanter
OCTOBER 11, 2011
What social media analytics should we pay attention to? And the nuts and bolts questions like, “Given all the Facebook changes , what do I need to understand about the new Facebook metrics and the Insights analytics program?”
Beth Kanter
MARCH 5, 2013
The other is about using data to make decisions, but for the start up audience. They have some ideas in common – including finding the “One Metric that Matters.” When you know what the right question is, you’ll know what metric to track in order to answer that question.
Jay Cross
JUNE 10, 2013
Just Jay Metrics of organizational learning In the last twenty years of the twentieth century, investors shifted from Industrial Age thinking to Knowledge Era thinking. The shift changed how owners value businesses.
Jay Cross
OCTOBER 6, 2013
That’s why Return on Intangibles is the most important metric in the CLO’s toolkit. Management Innovation Metrics of organizational learning Profit This article appears in the October 2013 issue of Chief Learning Officer. Understanding learning’s value depends on measuring what can’t be touched. . In his marvelous book Intellectual Capital , Tom Stewart asked, “ What’s new?
Beth Kanter
OCTOBER 3, 2011
Facebook Rolls Out New Metric: People Talking About. Last night Facebook announced some changes to Insights , the analytics program that we use for tracking Facebook pages, that includes a new metric, “People Talking About.”
Bob Sutton
JUNE 21, 2011
Evidence-Based Management in Action » A Rough But Intriguing Metric for School Assessing a School Principal. What do you think of this metric? Listed below are links to weblogs that reference A Rough But Intriguing Metric for School Assessing a School Principal : Comments. I am a teacher, among other things, and say can that yes that metric works- to a point. Agree it is an imperfect but potentially useful metric. Bob Sutton.
Harold Jarche
MAY 11, 2009
Beth Kanter shares her presentation on Mapping metrics to strategy (with slide show) focused on non-profits using social media: The session will share an overview of why the sequence listen, learn, and adapt is critical to implementing a successful social media strategy.
Jay Cross
SEPTEMBER 16, 2012
Metrics of organizational learning Psychology Well-beingCLO , October 2012. When I was 5 years old my mother always told me that happiness was the key to life. When I went to school, they asked me what I wanted to be when I grew up. I wrote down ‘happy.’
Jay Cross's Informal Learning
JANUARY 2, 2011
MetricsRecognition of Non-formal and Informal Learning. Fifteen years ago, “the OECD education ministers agreed to develop strategies for ‘lifelong learning for all’ &# They still don’t have it right. Who are these guys?
Jay Cross
JULY 17, 2010
There’s no cookie-cutter formula for applying metrics, but there is an underlying process. The Metrics Cycle. There’s no cookie-cutter formula for applying metrics, but there is an underlying process. The only valid metrics for corporate learning are business metrics.
Jay Cross's Informal Learning
MAY 25, 2009
This takes more than jargon and metrics. New book: What Would Andrew Do? by Jay Cross & friends. How to sell senior management on the value of learning. Preview and Table of Contents. 189 pages, $19.99 hard copy or download , $14.99 read-only.
Xyleme
FEBRUARY 26, 2014
Today, L&D measures learning activities through metrics such as time-in-training, completion rates and test scores. Unfortunately, this isn''t the language the rest of the business speaks, because these metrics don''t prove that the provided training is working.
Jay Cross
SEPTEMBER 6, 2012
Community Metrics of organizational learning Working SmarterFourth post in a series. In case you missed them, here are the first , second , and third posts. Is your organization ready? How ready are you to tackle Big L Learning?
Harold Jarche
FEBRUARY 14, 2014
Rule 4: Create coherence with visualizations and outcomes with success metrics. Rule 6: Promote transparency, mutual accountability and success metrics.
Harold Jarche
FEBRUARY 19, 2012
“In Strategic Doing, metrics play a different role. We use metrics to facilitate learning. Metrics provide a convenient tool to accelerate our learning. Tweet Comparing Strategic Planning and Strategic Doing.
Harold Jarche
DECEMBER 9, 2016
” —@ImSporticus “Most metrics ignore: Collaboration, Relationship-building, Capacity-building, Knowledge. Every fortnight I curate some of the observations and insights that were shared on social media. I call these Friday’s Finds. “Purposeful play. Play equals trust. A space where we can take risks. Only by taking risks do we get to learn about ourselves & each other.”
Jay Cross
MARCH 30, 2010
Those in the quantitative data/metrics/benchmarking camp argue against the legitimacy of the notion of “informal” learning. Informal Learning Meta-Learning Metrics of organizational learning Web 2.0Learning Solutions Magazine.
Harold Jarche
APRIL 14, 2017
Some folks reach a conclusion without any evidence to support their claim … I’m Sorry, But Those Are Vanity Metrics , via @timkastelle. Vanity metrics are surface-level metrics.
Charles Jennings
NOVEMBER 24, 2014
Effective Metrics for Learning and Development I wonder what Shaw would think if he saw the way learning and development is predominantly measured in organisations today. These time-honoured metrics developed for an industrial age are not the answer. A parallel path to learning metrics.
John Hagel
JULY 9, 2013
Financial metrics, while important at one level, are ultimately lagging indicators. Many people have moved beyond financial metrics to operating metrics like customer churn rate or lead-times to introduce new products and services to market. But, of course, without a clear answer to that first question above, it’s hard to know which operating metrics really matter. But, operating metrics are just the beginning.
Beth Kanter
FEBRUARY 26, 2013
The process of linking results to key performance indicators and associated metrics it is like hooking up a big TV. Step 5: Define your metrics. The process of linking results to key performance indicators and associated metrics it is like hooking up a big TV.
Adaptive Path
MARCH 15, 2016
When I walk around Silicon Valley I see a lot of assumptions inside companies that have to do with open seating and hyper-collaboration, metrics-based decision making, extreme amounts of autonomy, polling to find business goals, free food for everybody, we all have breakfast together, we all have lunch together –there are a bunch of assumptions that are very Google-y in their makeup. Are there common personality traits among designers that should shape the way they’re managed?
Jane Hart
MARCH 11, 2013
Helping to identify appropriate performance metrics to measure success - not by using traditional learning metrics or even social activity metrics – but in terms of actual job, team or business results.
Harold Jarche
AUGUST 18, 2015
Here is a simple guide on how to enable organizational sense-making, not the mere management of data and metrics. A recent posting for a six-week knowledge management contract was posted by the UNDP.
Dion Hinchcliffe
SEPTEMBER 28, 2011
This week we take a look at a new case study that explores metrics that can measure the intrinsic health of communities instead of looking purely at size as the defining barometer Creating successful online communities is still more art than science, yet techniques and frameworks are now emerging to turn social business into a real discipline.
Beth Kanter
OCTOBER 16, 2013
I spent a year co-writing on a book, “ Measuring the Networked Nonprofit ,” with measurement guru KD Paine because I felt strongly focusing on vanity metrics such as follower counts or Facebook likes was a waste of time.
Xyleme
APRIL 25, 2014
And changing the conversation will only come when L&D stops talking in metrics that are meaningless to anyone outside their function and begins to talk in metrics the rest of the business uses. "Our data shows [.]
Beth Kanter
JULY 18, 2014
Dashboard design is more than simply clarifying outcomes and key metrics. Many times dashboard design is focused on “getting it done efficiently” and graphs and does not address the human side – buy-in, learning from data, and consensus on metrics. Metrics for Movements.
John Hagel
JANUARY 6, 2015
Any strategy of trajectory must therefore be explicit about the metrics that will indicate whether we’re on track to establishing the desired position in the future. Two important points about metrics. First, resist the temptation to focus on financial metrics. Wherever possible, identify operating metrics that are effective leading indicators of the kind of performance you are seeking to achieve.
Adaptive Path
FEBRUARY 19, 2014
As a team we’ve started to outline what are those things that we consider basic expectations and we put metrics against those. We’re actively looking both at what’s happening with the customer and what’s happening in the market, then making those metrics visible.
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