Big Data: Running out of Metric System…

Andy McAfee

It turns out that in the era of big data, we’re about to run out of metric system: Yotta- , signifying 10^24, is the only metrix prefix left on the list. I recently came across two very different pieces of evidence showing how big a deal big data is.

Using social media to track and drive organizational success metrics

Ross Dawson

One of the many topics discussed was the use of social media to track metrics and correlate these with organizational success metrics. A range of other very specific insights were generated from the analysis, and these metrics are now tracked on an ongoing basis. This week I was MC for the AHRI HR Technology conference , and ran one of the workshops on the following day, on Creating Results Using Social Media.

ROI and Metrics in eLearning

Tony Karrer

I'm working on an article around the use of ROI and metrics in eLearning. BPM and workflow technologies have been able to achieve significant gains in productivity Metrics Recently, functional managers have begun using eLearning to meet business objectives. This is where w Return on Investment in Training - The problem is that nobody is quite sure what the appropriate metrics are for measuring ROI for learning.

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Malicious metrics

Clark Quinn

Like others, I have been seduced by the “what X are you” quizzes on FaceBook. I certainly understand why they’re compelling, but I’ve begun to worry about just why they’re so prevalent. And I’m a wee bit concerned. People like to know things about themselves.

Social Media Metrics

Clark Quinn

I continue to get asked about social learning metrics. Until we get around to a whitepaper or something on metrics, here’re some thoughts: Frankly, the problem with Kirkpatrick (sort of like with LMS’ and ADDIE, *drink*) is not in the concept, but in the execution. Frankly, even activity is a metric. Metrics for informal learning aren’t rocket science, but instead mapping of best principles into specific contexts.

Nonprofit Social Media Mavens Are Curators of Metrics

Beth Kanter

I’ve been reading Social Media Metrics Secrets by John Lovett who is a senior partner at Web Analytics Demystified where Eric T. One point that he keeps making over and over: Metrics must have meaning or else they’re just numbers.

Greetings and Bathrooms: One CEO's Metrics for Retail Stores

Bob Sutton

"  When I asked what the "warning signs" he looked for during store visits, signs that management was slipping, he offered two metrics (which he said could be applied to many others retail settings too): 1.   Yesterday, we had the CEO of a large retail chain as a visitor in the Stanford class we Huggy Rao and I are teaching on scaling-up excellence.    I will refrain from using his name as this a class, not a speech to the public. 

Methods and Metrics for Assessing Civic Tech

Beth Kanter

Methods and Metrics for Assessing Civic Tech, Guest post by Anne Whatley, Network Impact. For example, if location information will prove useful in tracking place-based impacts, best to build this metric into registration from the start, rather than try to capture the information later.

Is the New Facebook “People Talking About” Metric As Meaningless as Number of Likes?

Beth Kanter

Mari Smith pointed to this blog post from All Facebook explaining the metric and how it has been implemented in apps. His take: “It is a very shallow metric. And it does feel somewhat gratifying that I think we’ve been right all along. Photo by lecercle.

UX Metrics for Noobs and Skeptics: An Interview With Richard Dalton

Adaptive Path

So I guess it’s time for me to learn more about UX metrics. They say, if it moves measure it. I’ve been finding myself thinking a lot about how to measure UX lately — mainly to realize that I halfway don’t believe it’s possible. My gripe is that even if you can regularly track and look at numbers (itself no small feat), it’s hard to know what they mean exactly.

Applying Avinash Kaushik’s Best Social Metrics Framework for the New Facebook Insights Data

Beth Kanter

What social media analytics should we pay attention to? And the nuts and bolts questions like, “Given all the Facebook changes , what do I need to understand about the new Facebook metrics and the Insights analytics program?”

What is your organization’s “One Metric That Matters”?

Beth Kanter

The other is about using data to make decisions, but for the start up audience. They have some ideas in common – including finding the “One Metric that Matters.” When you know what the right question is, you’ll know what metric to track in order to answer that question.

Measure what’s important

Jay Cross

Just Jay Metrics of organizational learning In the last twenty years of the twentieth century, investors shifted from Industrial Age thinking to Knowledge Era thinking. The shift changed how owners value businesses.

Return on Intangibles

Jay Cross

That’s why Return on Intangibles is the most important metric in the CLO’s toolkit. Management Innovation Metrics of organizational learning Profit This article appears in the October 2013 issue of Chief Learning Officer. Understanding learning’s value depends on measuring what can’t be touched. . In his marvelous book Intellectual Capital , Tom Stewart asked, “ What’s new?

Notes from Mari Smith Facebook Changes Webinar: Privacy Settings and A New Metric – People Talking About

Beth Kanter

Facebook Rolls Out New Metric: People Talking About. Last night Facebook announced some changes to Insights , the analytics program that we use for tracking Facebook pages, that includes a new metric, “People Talking About.”

A Rough But Intriguing Metric for School Assessing a School.

Bob Sutton

Evidence-Based Management in Action » A Rough But Intriguing Metric for School Assessing a School Principal. What do you think of this metric?  Listed below are links to weblogs that reference A Rough But Intriguing Metric for School Assessing a School Principal : Comments. I am a teacher, among other things, and say can that yes that metric works- to a point. Agree it is an imperfect but potentially useful metric. Bob Sutton.

Mapping metrics

Harold Jarche

Beth Kanter shares her presentation on Mapping metrics to strategy (with slide show) focused on non-profits using social media: The session will share an overview of why the sequence listen, learn, and adapt is critical to implementing a successful social media strategy.

The Happy Bottom Line

Jay Cross

Metrics of organizational learning Psychology Well-beingCLO , October 2012. When I was 5 years old my mother always told me that happiness was the key to life. When I went to school, they asked me what I wanted to be when I grew up. I wrote down ‘happy.’

Calling shades of gray “black and white&#

Jay Cross's Informal Learning

MetricsRecognition of Non-formal and Informal Learning. Fifteen years ago, “the OECD education ministers agreed to develop strategies for ‘lifelong learning for all’ &# They still don’t have it right. Who are these guys?

It’s all relative

Jay Cross

There’s no cookie-cutter formula for applying metrics, but there is an underlying process. The Metrics Cycle. There’s no cookie-cutter formula for applying metrics, but there is an underlying process. The only valid metrics for corporate learning are business metrics.

Jay’s new book on learning metrics

Jay Cross's Informal Learning

This takes more than jargon and metrics. New book: What Would Andrew Do? by Jay Cross & friends. How to sell senior management on the value of learning. Preview and Table of Contents. 189 pages, $19.99 hard copy or download , $14.99 read-only.


Why you need to take a Google Analytics approach to measuring learning


Today, L&D measures learning activities through metrics such as time-in-training, completion rates and test scores. Unfortunately, this isn''t the language the rest of the business speaks, because these metrics don''t prove that the provided training is working.

How to Replace Top-Down Training with Collaborative Learning (4)

Jay Cross

Community Metrics of organizational learning Working SmarterFourth post in a series. In case you missed them, here are the first , second , and third posts. Is your organization ready? How ready are you to tackle Big L Learning?

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Strategic Doing is designed for open, loosely coupled networks

Harold Jarche

“In Strategic Doing, metrics play a different role. We use metrics to facilitate learning. Metrics provide a convenient tool to accelerate our learning. Tweet Comparing Strategic Planning and Strategic Doing.

7 guidelines for managing open networks

Harold Jarche

Rule 4: Create coherence with visualizations and outcomes with success metrics. Rule 6: Promote transparency, mutual accountability and success metrics.

Secrets of Working Smarter

Jay Cross

Those in the quantitative data/metrics/benchmarking camp argue against the legitimacy of the notion of “informal” learning. Informal Learning Meta-Learning Metrics of organizational learning Web 2.0Learning Solutions Magazine.

friday’s factual finds

Harold Jarche

” —@ImSporticus “Most metrics ignore: Collaboration, Relationship-building, Capacity-building, Knowledge. Every fortnight I curate some of the observations and insights that were shared on social media. I call these Friday’s Finds. “Purposeful play. Play equals trust. A space where we can take risks. Only by taking risks do we get to learn about ourselves & each other.”

friday’s good finds

Harold Jarche

Some folks reach a conclusion without any evidence to support their claim … I’m Sorry, But Those Are Vanity Metrics , via @timkastelle. Vanity metrics are surface-level metrics.

Strategy Made Simple - The 3 Core Strategy Questions

John Hagel

Financial metrics, while important at one level, are ultimately lagging indicators. Many people have moved beyond financial metrics to operating metrics like customer churn rate or lead-times to introduce new products and services to market.  But, of course, without a clear answer to that first question above, it’s hard to know which operating metrics really matter. But, operating metrics are just the beginning.

The Only Person Who Behaves Sensibly Is My Tailor

Charles Jennings

Effective Metrics for Learning and Development I wonder what Shaw would think if he saw the way learning and development is predominantly measured in organisations today. These time-honoured metrics developed for an industrial age are not the answer. A parallel path to learning metrics.

Linking Results To Key Performance Indicators Is Like Hooking Up A Big TV

Beth Kanter

The process of linking results to key performance indicators and associated metrics it is like hooking up a big TV. Step 5: Define your metrics. The process of linking results to key performance indicators and associated metrics it is like hooking up a big TV.

a simpler approach to km

Harold Jarche

Here is a simple guide on how to enable organizational sense-making, not the mere management of data and metrics. A recent posting for a six-week knowledge management contract was posted by the UNDP.

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Measuring community health: Achieving balanced social media growth

Dion Hinchcliffe

This week we take a look at a new case study that explores metrics that can measure the intrinsic health of communities instead of looking purely at size as the defining barometer Creating successful online communities is still more art than science, yet techniques and frameworks are now emerging to turn social business into a real discipline.

Finally, A Clear Shift in Attitudes About Measuring Social Media

Beth Kanter

I spent a year co-writing on a book, “ Measuring the Networked Nonprofit ,” with measurement guru KD Paine because I felt strongly focusing on vanity metrics such as follower counts or Facebook likes was a waste of time.

What Learning & Development can learn from Mad Men


And changing the conversation will only come when L&D stops talking in metrics that are meaningless to anyone outside their function and begins to talk in metrics the rest of the business uses. "Our data shows [.]

The Big Shift in Strategy - Part 2

John Hagel

  Any strategy of trajectory must therefore be explicit about the metrics that will indicate whether we’re on track to establishing the desired position in the future.   Two important points about metrics.    First, resist the temptation to focus on financial metrics.  Wherever possible, identify operating metrics that are effective leading indicators of the kind of performance you are seeking to achieve.

Markets for Good Post: Design A Better Dashboard

Beth Kanter

Dashboard design is more than simply clarifying outcomes and key metrics. Many times dashboard design is focused on “getting it done efficiently” and graphs and does not address the human side – buy-in, learning from data, and consensus on metrics. Metrics for Movements.

The Evolution Toward Digital Supply Chains

Irving Wladawsky-Berger

To further assist companies, the DSC Institute has been conducting research and developing detail guides in three key areas: performance metrics, blockchain technologies, and real-time Big Data and AI.

The Do’s and Don’ts of Managing Designers

Adaptive Path

When I walk around Silicon Valley I see a lot of assumptions inside companies that have to do with open seating and hyper-collaboration, metrics-based decision making, extreme amounts of autonomy, polling to find business goals, free food for everybody, we all have breakfast together, we all have lunch together –there are a bunch of assumptions that are very Google-y in their makeup. Are there common personality traits among designers that should shape the way they’re managed?

The Purpose Effect Scorecard

Dan Pontefract

Other metrics could be devised by the organization. Owners/Shareholders (applicable to for-profit firms): Profitability, revenue and shareholder return (if publicly traded), but all metrics set to levels at appropriately fair levels.