Social (hiccup) CRM tools

Martijn Linssen

why not both Home About Contact Friday, 16 July 2010 Social (hiccup) CRM tools In the past few days there has been quite some fuss about Social CRM, to which my post did contribute a bit I guess. In fact, I think Listening Platforms could turn Anything into Social Anything.

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Social Media Goals

Clark Quinn

expo (part of the time with fellow miscreant Jay Cross ), and it led me to think a bit more about social media tools and approaches. We were prompted to visit Blue Kiwi , which is probably the leading European social media platform. Talking to them, and the others there (Vignette & Lithium) has me reflecting more broadly. Vignette , on the other hand, started as a CMS for KM, but then added social media around it. Tags: social

Mzinga 100

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Beyond Institutions Personal Learning in a Networked World

Stephen Downes: Half an Hour

The talk is called "Beyond Institutions Personal Learning in a Networked World" and I want to begin with a story that came across the wires recently and I thought was very appropriate for this venue. Not getting the point that learning today is about play and socializing.

Three Mantras

Andy McAfee

The article profiles Texan retiree Justin McMurry, who spends up to 20 hours per week at the community forums section of the company’s website , “supplying answers online to customer questions about technical matters like how to set up an Internet home network or how to program a new high-definition television.&# Lithium’s founders believed that people would behave similarly even in staid corporate online communities.

Web 2.0 Applications in Learning

Tony Karrer

Question 1 - What are the most likely ways / places your organization might or does use Blogs, Wikis, Social Bookmarking, Social Networking or Collaboration Tools? IBM I only briefly mentioned how other organizations are adopting these tools in a big way - The Wall Street Journal - June 18 2007 - social networking at IBM 26,000 registered blogs. Last week I presented a session at ASTD TechKnowledge entitled eLearning 2.0 - Applications and Implications.

Hot List - April 1, 2009 to April 11, 2009

Tony Karrer

Top Posts The following are the top posts from featured sources based on social signals. The last post was what I've been writing this year that social signals say is good reading. 1 Social Learning Models and LMS and Social Learning I've changed the title of the first post to make it more enticing. But what made it even more fantabulous is that earlier in the week I attended Dave Wilkins’ session on social learning.

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