Social (hiccup) CRM tools
JULY 15, 2010
why not both Home About Contact Friday, 16 July 2010 Social (hiccup) CRM tools In the past few days there has been quite some fuss about Social CRM, to which my post did contribute a bit I guess. So, to be honest, I see Listening Platforms as a good tool to turn CRM into Social CRM if only there were Speaking Platforms as well. In fact, I think Listening Platforms could turn Anything into Social Anything. What does Lithium offer? Lithium does a bit of both.