Social (hiccup) CRM tools
JULY 15, 2010
The Social Customer wants to play and be played Now lets have a look at the tools present for Social CRM: Jive , Lithium and Nimble. Nimble didnt make Gartners MQ but then again its not been released, although you can join the private beta Lithium Lithium is providing you with various applications for your customers to use. What does Lithium offer? Stay in the know via email, RSS, dashboards, and more Listen up people, that is simply impossible.