Social (hiccup) CRM tools

Martijn Linssen

Improved product, better advertising, great WOM How can you please the Social Customer? The Social Customer wants to play and be played Now lets have a look at the tools present for Social CRM: Jive , Lithium and Nimble. Nimble didnt make Gartners MQ but then again its not been released, although you can join the private beta Lithium Lithium is providing you with various applications for your customers to use. What does Lithium offer? Lithium does a bit of both.

Tools 157

Business or Pleasure? - why not both: Would more Influence fix.

Martijn Linssen

Edelmans Tweetlevel and Klout (as much as I detest the quality and consistency of their product) do a really good job at weighing the various components: absolute and relative number of @replies and ReTweets from and to other tweeps, taking into account their own influentiality, of course expressed in their own Tweetlevel or Klout score, next to number of followers Influence is the new WannaHave of course. Business or Pleasure? -


Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

The Environment and eBook Readers

Stephen Downes: Half an Hour

Water shortages are local conditions, and can only be addressed by saving and production locally. Very little actual silicon, aluminum, copper or lithium actually goes into the devices. That said, we are almost at 'peak lithium' - but the greater culprit here will be, as usual, cars. An e-reader, said the Times, doesn't break even until it has replaced the production of 40 to 100 books." Responding to Greg Breining: Going green? Good luck.

eBook 138

Future Work

Stephen Downes: Half an Hour

My conversation with George Corriveau revolved around farming and food production, agriculture and agribusiness. That's why my first thought was to put the concepts of food production and algae together. But there's still enough McLuhan resonating in my brain right now to remind me that algae isn't a food source, nor an oil production technology, but rather, it's a medium , an information-bearing substrate, onto which we can (and will) write any of our needs and values.

Tumultuous times during the Big Shift

Harold Jarche

has lost or is on the verge of losing its ability to develop and manufacture a slew of high-tech products. The Lithium polymer battery is made in China because battery development and manufacturing migrated to China along with the development and manufacture of consumer electronics and notebook computers. Best study ever: Wasting time online boosts worker productivity - @TimKastelle. Tweet Here are some interesting finds that were shared on Twitter this past week.

Into the dark

Doc Searls

More than any other state, except maybe Alaska, California is a product of recent earth movement. On the list were not only the obvious “reserves,” such like oil, gas, coal and uranium, but other stuff as well: helium , lithium , platinum, thorium, tungsten , neodymium, dysprosium, niobium… stuff we use to make stuff that ranges from balloons to hard drives to hybrid car engines. The power is out and won’t be back for awhile.

Three Mantras

Andy McAfee

The article states that one way to do this is to give super-users – the most prolific and helpful contributors to online communities — perks including access to exclusive parts of the site, special privileges, and advance information about new products. Lithium’s founders believed that people would behave similarly even in staid corporate online communities. Not only does part of your customer support work for free, but also part of product design and marketing.

Beyond Institutions Personal Learning in a Networked World

Stephen Downes: Half an Hour

Learning needs to be an exploration and a discovery, not the output of predefined, standardized products. by Stephen Downes Introduction: What learners Need Sorry, I forgot to turn on the audio recording. That''s how you start a broadcast, with dead air. Thank you very much it''s a pleasure to be here. Quick mike check. Mike check, everything good? I always wanted to do a mike check at the London School of Economics. Thank you very much I really appreciate the invitation to be here.

Web 2.0 Applications in Learning

Tony Karrer

15 37% On-Boarding process / Corporate Information 11 27% Online Reference / Glossary 10 24% Product Information / Training 9 22% Other 8 20% Supporting Meetings, Conference Rooms, Phone Numbers, Facilitation Assignment, agenda, etc. Even Thomas Davenport, author of Thinking for a Living, has blasted these tools: blogs have detracted from productivity, not increased it. Last week I presented a session at ASTD TechKnowledge entitled eLearning 2.0 - Applications and Implications.

Hot List - April 1, 2009 to April 11, 2009

Tony Karrer

from 2008 to 2013 for learning technology products and services. Talking to them, and the others there (Vignette & Lithium) has me reflecting more broadly. Coming back after a week of being mostly disconnected I'm woefully behind on email and even more so on my reading. Luckily, I have a short cut to seeing the stuff that is generating interest across most of the top eLearning bloggers. So, here's the hot list for April 1 - April 11 via eLearning Learning.

List 100