Social (hiccup) CRM tools

Martijn Linssen

The Social Customer wants to play and be played Now lets have a look at the tools present for Social CRM: Jive , Lithium and Nimble. Nimble didnt make Gartners MQ but then again its not been released, although you can join the private beta Lithium Lithium is providing you with various applications for your customers to use. What does Lithium offer? Lithium does a bit of both. Business or Pleasure? -

Tools 157

Social Media Goals

Clark Quinn

Talking to them, and the others there (Vignette & Lithium) has me reflecting more broadly. Drupal is an open source CMS that’s been used for social media, and Elgg similarly started as an open source portfolio tool but has expanded. Lithium was advertising ’successful’ communities, and so I naturally inquired about their approach. I spent yesterday touring the Web 2.0

Mzinga 100
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Three Mantras

Andy McAfee

To build and manage its customer support community Verizon turned to startup Lithium Technologies, which came out of an online gaming world where people interact constantly with each other and assiduously build their reputations over time. Lithium’s founders believed that people would behave similarly even in staid corporate online communities.

Web 2.0 Applications in Learning

Tony Karrer

Then, maybe open it up to subject matter experts. Wouldn't you rather have it out in the open? Open up editing slowly. Last week I presented a session at ASTD TechKnowledge entitled eLearning 2.0 - Applications and Implications. It could just as easily have been called Web 2.0 Applications in Learning. It was designed to be a small to medium size group discussion, but because the room was large it was very challenging to do that successfully.

Beyond Institutions Personal Learning in a Networked World

Stephen Downes: Half an Hour

As Peter said this is part 2 of a trilogy of talks, I gave the first one yesterday at University of Greenwich on the topic of "Open learning and open educational resources". What they are talking about these days is the destruction of the university at the hands of the massive open online course. As one of the people who invented the massive open online course, I feel a little personally involved here. They''re all sources of learning.