Social (hiccup) CRM tools

Martijn Linssen

The Social Customer wants to play and be played Now lets have a look at the tools present for Social CRM: Jive , Lithium and Nimble. What does Lithium offer? The Lithium platform offers a number of connections to the social web (Facebook, Twitter), CRM systems, web analytics, and more.

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Social Media Goals

Clark Quinn

Talking to them, and the others there (Vignette & Lithium) has me reflecting more broadly. Drupal is an open source CMS that’s been used for social media, and Elgg similarly started as an open source portfolio tool but has expanded. Lithium was advertising ’successful’ communities, and so I naturally inquired about their approach. I spent yesterday touring the Web 2.0

Mzinga 100

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Three Mantras

Andy McAfee

To build and manage its customer support community Verizon turned to startup Lithium Technologies, which came out of an online gaming world where people interact constantly with each other and assiduously build their reputations over time. Lithium’s founders believed that people would behave similarly even in staid corporate online communities.

Web 2.0 Applications in Learning

Tony Karrer

Then, maybe open it up to subject matter experts. Wouldn't you rather have it out in the open? Open up editing slowly. Last week I presented a session at ASTD TechKnowledge entitled eLearning 2.0 - Applications and Implications. It could just as easily have been called Web 2.0 Applications in Learning. It was designed to be a small to medium size group discussion, but because the room was large it was very challenging to do that successfully.

Beyond Institutions Personal Learning in a Networked World

Stephen Downes: Half an Hour

As Peter said this is part 2 of a trilogy of talks, I gave the first one yesterday at University of Greenwich on the topic of "Open learning and open educational resources". As one of the people who invented the massive open online course, I feel a little personally involved here.