Barriers to Knowledge Work

Harold Jarche

If sense-making is a key part of knowledge work and is also essential for both innovation and creativity, does the average workplace help or hinder sense-making? Sharing is necessary in almost all work contexts today and it is through sharing that we can inspire and be inspired.

What matters in knowledge work

Harold Jarche

This Venn diagram by Oscar Berg says a lot about the nature of work and management today. What I see on the right are all the attributes of being a free agent and working in trusted networks like the Internet Time Alliance or Change Agents Worldwide. ConnectedEnterprise Work

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Management in Networks

Harold Jarche

In networks, cooperation is more important than collaboration. Collaboration is working together toward a common objective. Implicit in many workplaces is that if you are not focused on the objective at hand, you are not doing any real work.

Leadership for the Network Era

Harold Jarche

The TIMN [Tribes + Institutions + Markets + Networks] model shows how society grew from a collection of tribes, added institutions, and later developed markets. The network era began with the advent of electric communications, though it is by no means completely established.

networks are the new companies

Harold Jarche

Economic value has been redistributed to creative workers, and then diffused through knowledge networks. In an interview with Stowe Boyd, Nilofer succinctly explains several of the pieces that must come together in structuring work in the network era.

Knowledge work revisited

Harold Jarche

In knowledge work (2004) I commented on how Lilia Efimova described the main uses of blogs for knowledge work: personal knowledge repositories, learning journals, or networking instruments. Another point in Lilia’s paper is that knowledge work is “discretionary behavior&# , in that knowledge workers have to be motivated to do knowledge work. Traditional “work&# was the physical labor variety.

Thoughts on slackers, conversations, data and networks

Harold Jarche

Projects and knowledge work need even more. Linking back to Esko’s contention that leadership “should be about providing a platform for discussing the meaning of work and the collective identity”, I think that one of the big learnings in making the transition from traditional manufacturing to the ” learning factory” is the emergence of relationships as a key lever in making the transition to new ways of working. Network facilitator. Coordinate working groups.

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Addressing Social Networking Gripes with Shared Value

Luis Suarez

I am sure that if I would go ahead and ask you the very same question for social networking tools, they may not well be the same pet peeves, but I am certain you could name quite a few of them as well. Therefore, we need to work harder, smarter , on it.

[2b2k][mesh] Setting the record straight: Overall, the networking of knowledge is awesome

David Weinberger

These were great sessions by leaders in their fields, people who are full-time working on keeping the Internet free and open. One of the bad things we get from networked knowledge is it’s easier than ever to be stupid because you can find other people who can reinforce your beliefs,” the U.S. In fact, I spent the first half hour at Mesh being interviewed by the inestimable Mathew Ingram about the rise of networked knowledge , about which I am overall quite enthusiastic.

Search - Implications on Knowledge Work

Tony Karrer

This post was sparked by a couple of recent articles: Babson Knowledge: How Google Plans to Change the Scope of Googling (And Why Information and Knowledge Workers Should Care). Soon, these tools will be expanding out to your internal network, your internal systems and basically every piece of information.

7 essential facets for enterprise knowledge sharing

Harold Jarche

Most large organizations today have some suite of social tools to share information and knowledge. Based on work with several clients over the past few years, I have identified seven essential facets for enterprise social networks. This is how social networks operate.

Cooperation and networks at Innotribe

Harold Jarche

Stowe will talk about the architecture of cooperation : The new architecture of work is now emerging, after decades of transition. White collar work became knowledge work which has now become creative work.

Angry Birds and productivity at work: why distractions can help

Ross Dawson

If we measured the productivity of someone who tried to work 60 minutes an hour versus 55 minutes an hour and spent five minutes playing Angry Birds, I suspect you wouldn’t see less work done by the person playing five minutes an hour.”. A study released last month confirms Mr Dawson’s theory, finding that contrary to popular myth, social networking can actually improve employee performance. Let’s work on getting better productivity.

Why PKM?

Harold Jarche

Here is a short video introduction on why personal knowledge mastery ( PKM ) is becoming a required skill and mindset for professionals today. We continue to see that labour has diminishing value as routine work keeps getting automated. Your Work?

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Wirearchies are smarter than the sum of their parts

Harold Jarche

Many parts of knowledge work have been routinized and standardized with the ongoing marriages of business processes and integrated enterprise information systems. Work in the network era needs to be cooperative and collaborative, and organizations have to support both.

leadership is learning

Harold Jarche

About 10 years ago I worked on a project with nursing staff as they changed their basic care model from one that was patient-centric to a model where “nurses engage the person/family to actively participate in learning about health” The McGill Model of Nursing is learning-centric.

The connected leader

Harold Jarche

They made an effort to share their knowledge and expertise more widely. . Leadership, like culture, is an emergent property of people working together. For example, trust only emerges if knowledge is shared and diverse points of view are accepted.

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Work Out Loud Week

Harold Jarche

Sharing complex knowledge requires trust, but developing trusted knowledge networks does not happen over night. It requires a combination of actively engaged knowledge workers, using effective communications tools, all within a supportive organizational structure.

digital transformation skills

Harold Jarche

Oscar Berg has further developed his digital collaboration canvas that describes nine capabilities required for collaborative knowledge work. The foundation for these skills is a democratic organization based on loose hierarchies and strong networks.

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cooperation makes us human

Harold Jarche

Automation of procedural work is accelerating. What was considered knowledge work yesterday will be routine tomorrow, and workers will be replaced by software and machines. We should not try to work more like machines in order to compete with them.

Why do I need KM?

Harold Jarche

” This illuminates an observation made by Thierry deBaillon , which I have often quoted, “The basic unit of social business technology is personal knowledge management, not collaborative workspaces.” PKM is based on playfully seeking knowledge, not task-driven searching.

Fluctuating support networks

Harold Jarche

Judith passed on a couple of papers which I found most interesting, as she has looked deeply into the theory behind the need for what I would describe as social learning networks. Judith uses the term, “fluctuating support networks&#. As an informal response to the formal organization, fluctuating support networks deviate from the conventions of the formal organization and provide network members with a venue for fulfilling unmet social and psychological work-related needs.

You are not the only bee in the hive

Harold Jarche

” I think this image gives a good view of the various facets people have in the workplace: My Content; My Presence; My Networks; My Tasks; My Reputation; My Goals. The more colleagues we can depend upon, the better we can get work done. SocialBusiness SocialLearning Work

Activate your knowledge

Harold Jarche

Most of all, PKM is a framework to actually do knowledge work. It is a framework that helps move from an awareness of knowledge to activation of its use in the context of getting work done. Activation of knowledge happens in the context of tasks and so the cycle continues.

Engaging Knowledge Artisans

Harold Jarche

Every organization today is trying to address the changing nature of work, driven by rapid technological change, and made more complex by global changes in economics, politics, and resources. But what about our structures that organize how people work together?

mastery and models

Harold Jarche

Personal Knowledge Mastery. These disciplines have influenced my professional work which is based on individuals taking control of their learning and professional development and actively engaging in social networks and communities of practice.

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Connecting Companies and Markets

Harold Jarche

Management in the Network Era: It is only through innovative and contextual methods, the self-selection of the most appropriate tools and work conditions, and willing cooperation, that more productive work can be assured. In such a work environment, trust emerges.

strategic transformation of workplace learning

Harold Jarche

Is your learning and development team able to transform so it can support complex work, help people be more creative, and adapt to the changing nature of the digital workplace? Strategic transformation is more than changing what you work on.

the future of human work

Harold Jarche

Just as few people do work that requires pure physical labour today, soon few of us will do routine, procedural, standardized knowledge work. They learn what works, what doesn’t and deliver ever better performance. We are only as good as our human networks.

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Social Network Tools

Tony Karrer

I'm hoping you can help a reader with thoughts and likely help others of us … A medium size nonprofit and lobbying organization is working on a designing and creating a social / work network for experts, students, volunteers who are willing to help through campaigning, lobby, sharing knowledge, working on solutions (writing documents).

stories connect knowledge

Harold Jarche

“Perhaps the most central thrust in KM [knowledge management] is to capture and make available, so it can be used by others in the organization, the information and knowledge that is in people’s heads as it were, and that has never been explicitly set down.” — KM World.

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Working Socially

Harold Jarche

Why should I, as an OD/HR/L&D professional, concerned with the human aspects of organizations, have to understand social media and enterprise social networks? With ubiquitous connectivity, more of our work is at a distance, either in space or time. It means being social in our work.

the bridge from education to experience

Harold Jarche

Given the dominance of knowledge work in the modern workplace, the cognitive apprenticeship model may provide some insight. While cognitive apprenticeship was originally designed for teachers working with students in a formal setting, it can be used in the workplace as well.

Skills for Learning Professionals…Part 2 | Full Circle Associates

Nancy White

I like your meta skills, but … I was hoping that you would provide insight into the core skills and knowledge around communities and networks that learning professionals should have? I deeply appreciate that Tony distinguished between community and network learning skills.

Moving forward with Social Collaboration

Harold Jarche

This is a network of progressive and passionate professionals, who really want to bring about substantive change in how work gets done. This is how I would describe what Change Agents Worldwide is trying to achieve: We know that people have always sought meaning in their work.

beyond the reach of automation

Harold Jarche

Here are some thoughts on how the increasing automation of knowledge work can be addressed by a new approach to organizational leadership. Any work that is routine will be automated. Jobs that only do routine work will disappear. democracy at work.

Social learning is for human work

Harold Jarche

This past week I came across the theme of the changing nature of work several times. As computers transcend many human capabilities and work is dehumanized , we must focus on the skills and abilities where humans excel beyond any imaginable machine capability. SocialLearning Work

Connected leadership is not the status quo

Harold Jarche

As organizations, markets, and society become networked, complexity in all human endeavors increases. The connected workplace is all about understanding networks, modelling networked learning, and strengthening networks. In networks, anyone can show leadership, not just those appointed by management. A guiding principle for connected organizational design is for loose hierarchies and strong networks. Better networks are better for business.

The Seek > Sense > Share Framework

Harold Jarche

Simple standards facilitated with a light touch, enables knowledge workers to capture, interpret and share their knowledge. Personal knowledge management is a set of processes, individually constructed, to help each of us make sense of our world and work more effectively.

An artistic mindset

Harold Jarche

My colleague Jane Hart writes that, “ supporting social collaboration is underpinned not only by new technologies but by a new mindset “ Perpetual Beta is my attitude toward learning and work – I’ll never get to the final release and my learning will never stabilise.