Barriers to Knowledge Work

Harold Jarche

If sense-making is a key part of knowledge work and is also essential for both innovation and creativity, does the average workplace help or hinder sense-making? Sharing is necessary in almost all work contexts today and it is through sharing that we can inspire and be inspired.

What matters in knowledge work

Harold Jarche

This Venn diagram by Oscar Berg says a lot about the nature of work and management today. What I see on the right are all the attributes of being a free agent and working in trusted networks like the Internet Time Alliance or Change Agents Worldwide. ConnectedEnterprise Work

Knowledge work revisited

Harold Jarche

In knowledge work (2004) I commented on how Lilia Efimova described the main uses of blogs for knowledge work: personal knowledge repositories, learning journals, or networking instruments. Another point in Lilia’s paper is that knowledge work is “discretionary behavior&# , in that knowledge workers have to be motivated to do knowledge work. Traditional “work&# was the physical labor variety.

Search - Implications on Knowledge Work

Tony Karrer

This post was sparked by a couple of recent articles: Babson Knowledge: How Google Plans to Change the Scope of Googling (And Why Information and Knowledge Workers Should Care). Soon, these tools will be expanding out to your internal network, your internal systems and basically every piece of information.

PWLE Not PLE - Knowledge Work Not Separate from Learning

Tony Karrer

There will be Social Network Operating Systems that will allow us to pull together our highly personal environment. But, too much structure is not going to work. I mentioned quite a while ago (in Personal Work and Learning Environments (PWLE) - More Discussion and Personal Work and Learning Environments ) that: Knowledge work is not separate from learning.

Management in Networks

Harold Jarche

In networks, cooperation is more important than collaboration. Collaboration is working together toward a common objective. Implicit in many workplaces is that if you are not focused on the objective at hand, you are not doing any real work.

Leadership for the Network Era

Harold Jarche

The TIMN [Tribes + Institutions + Markets + Networks] model shows how society grew from a collection of tribes, added institutions, and later developed markets. The network era began with the advent of electric communications, though it is by no means completely established.

Build trust, embrace networks, manage complexity

Harold Jarche

A new model for work is required. Hierarchies, simple branching networks, are obsolete. They work well when information flows mostly in one direction: down. In matrix management people have more than one reporting line and often work across business units. Networks.

Addressing Social Networking Gripes with Shared Value

Luis Suarez

I am sure that if I would go ahead and ask you the very same question for social networking tools, they may not well be the same pet peeves, but I am certain you could name quite a few of them as well. Therefore, we need to work harder, smarter , on it.

United by networked and social learning

Harold Jarche

Tweet In technologies for collaboration and cooperation I looked at how the differences between structured/informal and goal/opportunity oriented activities influence the design of the work/learning environment. Work Teams need to get things done. SocialLearning Work

Cooperation and networks at Innotribe

Harold Jarche

Stowe will talk about the architecture of cooperation : The new architecture of work is now emerging, after decades of transition. White collar work became knowledge work which has now become creative work.

Fluctuating support networks

Harold Jarche

Judith passed on a couple of papers which I found most interesting, as she has looked deeply into the theory behind the need for what I would describe as social learning networks. Judith uses the term, “fluctuating support networks&#. As an informal response to the formal organization, fluctuating support networks deviate from the conventions of the formal organization and provide network members with a venue for fulfilling unmet social and psychological work-related needs.

Social Network Tools

Tony Karrer

I'm hoping you can help a reader with thoughts and likely help others of us … A medium size nonprofit and lobbying organization is working on a designing and creating a social / work network for experts, students, volunteers who are willing to help through campaigning, lobby, sharing knowledge, working on solutions (writing documents).

Skills for Learning Professionals…Part 2 | Full Circle Associates

Nancy White

I like your meta skills, but … I was hoping that you would provide insight into the core skills and knowledge around communities and networks that learning professionals should have? I deeply appreciate that Tony distinguished between community and network learning skills.

Skills 148

Thoughts on slackers, conversations, data and networks

Harold Jarche

Projects and knowledge work need even more. Linking back to Esko’s contention that leadership “should be about providing a platform for discussing the meaning of work and the collective identity”, I think that one of the big learnings in making the transition from traditional manufacturing to the ” learning factory” is the emergence of relationships as a key lever in making the transition to new ways of working. Network facilitator. Coordinate working groups.

Data 140

[2b2k][mesh] Setting the record straight: Overall, the networking of knowledge is awesome

David Weinberger

These were great sessions by leaders in their fields, people who are full-time working on keeping the Internet free and open. One of the bad things we get from networked knowledge is it’s easier than ever to be stupid because you can find other people who can reinforce your beliefs,” the U.S. In fact, I spent the first half hour at Mesh being interviewed by the inestimable Mathew Ingram about the rise of networked knowledge , about which I am overall quite enthusiastic.

Angry Birds and productivity at work: why distractions can help

Ross Dawson

If we measured the productivity of someone who tried to work 60 minutes an hour versus 55 minutes an hour and spent five minutes playing Angry Birds, I suspect you wouldn’t see less work done by the person playing five minutes an hour.”. A study released last month confirms Mr Dawson’s theory, finding that contrary to popular myth, social networking can actually improve employee performance. Let’s work on getting better productivity.

Skills for Learning Professionals…Part 2

Nancy White

I like your meta skills, but … I was hoping that you would provide insight into the core skills and knowledge around communities and networks that learning professionals should have? Learning Community/Network Skills for Knowledge Workers and Learning Professionals.

Skills 160

working collaboratively and learning cooperatively

Harold Jarche

Learning and development (L&D) practices reflect this priority on error reduction.But knowledge work, especially creative work, is not mere production. Insights usually come while working, resting, and playing — not while undergoing formal education or training.

finding community

Harold Jarche

Many work teams today are distributed geographically, culturally, or in different time zones. But trust is required before real knowledge-sharing can happen. However, new ideas come from diverse networks with structural holes, often outside the organization.

What is innovation?

Harold Jarche

Innovation is dependent on learning in networks. Social learning is about getting things done in networks. Effective working in networks requires cooperation, meaning there is no fixed plan, structure, or direct feedback. Creative work is not routine work done faster.

Work Out Loud Week

Harold Jarche

Sharing complex knowledge requires trust, but developing trusted knowledge networks does not happen over night. It requires a combination of actively engaged knowledge workers, using effective communications tools, all within a supportive organizational structure.

7 essential facets for enterprise knowledge sharing

Harold Jarche

Most large organizations today have some suite of social tools to share information and knowledge. Based on work with several clients over the past few years, I have identified seven essential facets for enterprise social networks. This is how social networks operate.

Mastering the Art of Collaboration Through Conversation

Luis Suarez

. Can you have too many conversations at work? Can you have way too many of them to the point of not allowing you to get work done effectively in a timeline manner? ‘ Business is a conversation because the defining work of business is conversation – literally.

change the system, not the leader

Harold Jarche

We need organizations and structures that let all people cooperate and collaborate to get work done. It puts too much power in the hands of individuals and blocks human networks from realizing their potential. In the network era, leadership is helping the network make better decisions.

System 231

Why PKM?

Harold Jarche

Here is a short video introduction on why personal knowledge mastery ( PKM ) is becoming a required skill and mindset for professionals today. We continue to see that labour has diminishing value as routine work keeps getting automated. Your Work?

PKM 263

On not having a job

Euen Semple

As the dad and I started chatting it became apparent that we actually worked in very similar, or at least related, fields. Work doesn't always come in a steady flow. I get caught in the trap of wondering whether I should be "marketing" myself more, spending more time networking, all the things that everybody else seems to do but which I find difficult and uncomfortable.

Wirearchies are smarter than the sum of their parts

Harold Jarche

Many parts of knowledge work have been routinized and standardized with the ongoing marriages of business processes and integrated enterprise information systems. Work in the network era needs to be cooperative and collaborative, and organizations have to support both.

digital transformation skills

Harold Jarche

Oscar Berg has further developed his digital collaboration canvas that describes nine capabilities required for collaborative knowledge work. The foundation for these skills is a democratic organization based on loose hierarchies and strong networks.

Skills 269

Think harder, share better.

Euen Semple

I am currently reading, and enjoying, Cal Newport's new book Deep Work. In it he discusses the benefits of focus in our work and the means of achieving this. But it is combining increased focus with effective use of our networks that will bring us success. It is our networked tools that allow us to learn more and share more of what we have learned. He also makes much of the internet's power to distract us from this focus.

Why do I need KM?

Harold Jarche

” This illuminates an observation made by Thierry deBaillon , which I have often quoted, “The basic unit of social business technology is personal knowledge management, not collaborative workspaces.” PKM is based on playfully seeking knowledge, not task-driven searching.

Connecting Companies and Markets

Harold Jarche

Management in the Network Era: It is only through innovative and contextual methods, the self-selection of the most appropriate tools and work conditions, and willing cooperation, that more productive work can be assured. In such a work environment, trust emerges.

Engaging Knowledge Artisans

Harold Jarche

Every organization today is trying to address the changing nature of work, driven by rapid technological change, and made more complex by global changes in economics, politics, and resources. But what about our structures that organize how people work together?

The Best of Times, The Worst of Times: opportunities and challenges for the L&D profession

Charles Jennings

Rethink what’s gone before and adapt to change, or keep on doing what’s always been done in the hope beyond hope that it will work. This is all very positive, and an apparent validation of the existing work L&D departments are carrying out. The network becomes all-important.

Survey 235

The connected leader

Harold Jarche

They made an effort to share their knowledge and expertise more widely. . Leadership, like culture, is an emergent property of people working together. For example, trust only emerges if knowledge is shared and diverse points of view are accepted.

PKM 273

Dilbert Warns Me About Work Literacy

Tony Karrer

Should the following Dilbert worry me about Work Literacy? Much of the idea of Work Literacy is to help people who need to keep up with how technology impacts knowledge work.

Activate your knowledge

Harold Jarche

Most of all, PKM is a framework to actually do knowledge work. It is a framework that helps move from an awareness of knowledge to activation of its use in the context of getting work done. Activation of knowledge happens in the context of tasks and so the cycle continues.

The TED of all Leadership Management Conferences – A Review of the Drucker Forum 2013

Dan Pontefract

He also made a sharp observation about helicopter parenting suggesting it doesn’t work at home, so don’t expect it to work in the organization. ” It’s this siloed nature of working and operating that is causing the complexity in the first place.

Review 285

cooperation makes us human

Harold Jarche

Automation of procedural work is accelerating. What was considered knowledge work yesterday will be routine tomorrow, and workers will be replaced by software and machines. We should not try to work more like machines in order to compete with them.

leadership is learning

Harold Jarche

About 10 years ago I worked on a project with nursing staff as they changed their basic care model from one that was patient-centric to a model where “nurses engage the person/family to actively participate in learning about health” The McGill Model of Nursing is learning-centric.

You are not the only bee in the hive

Harold Jarche

” I think this image gives a good view of the various facets people have in the workplace: My Content; My Presence; My Networks; My Tasks; My Reputation; My Goals. The more colleagues we can depend upon, the better we can get work done. SocialBusiness SocialLearning Work

mastery and models

Harold Jarche

Personal Knowledge Mastery. These disciplines have influenced my professional work which is based on individuals taking control of their learning and professional development and actively engaging in social networks and communities of practice.

PKM 167

Open Business Strategies – Helping Someone Else Achieve Their Goals

Luis Suarez

We have got lots of hard work ahead of us still. with their own networks: Active Listening and Helping others become more awesome. In short, Observable Work (a.k.a.