The Best of Times, The Worst of Times: opportunities and challenges for the L&D profession
DECEMBER 20, 2013
These are the words of Charles Dickens, 19th century English writer and social critic, writing in his epic novel set in England and France at the time leading up to the French Revolution. It really is the best of times and the worst of times for learning professionals. Rethink what’s gone before and adapt to change, or keep on doing what’s always been done in the hope beyond hope that it will work. This means reviewing systems and processes and removing ‘busy work’.