Knowledge Management for Decision Memories

Harold Jarche

As Brian Gongol notes: If a capital project has an expected service life of 20 to 30 years, it’s entirely possible that people working in an institution in their 20s will be middle or upper-level managers in the same institution by the time the project has to be replaced or upgraded.

Defibrillating Knowledge Management

Martijn Linssen

This is not the original title for this blog, the change is a bow towards the good folks on the ACT-KM listserv, some of whom are checking for a pulse on the teenaged wrist of Knowledge Management. However, for organizational knowledge, the focus is on these conversations.

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Systems thinking & complexity

Dave Snowden

The idea of systems and thinking systematically, about the properties of the whole being different from the parts and the dependency on interaction between system elements has been around for a long time. But general systems theory traces back to the start of the twentieth century.

Hangout on Personal Knowledge Management and other topics

Jay Cross

nature of the system i guess. My knowledge of Kahn is very limited–b ut essentiall y it’s a lecture. Hangout on Air, February 8, 10-11:00 am Pacific. YouTube. Our first weekday Hangout on Air. Attendance was down. Probably not the best weekday to try.

The Future of High-Performance Work Systems – Towards Meaningful Work

Luis Suarez

Even more, from a Social Enterprise perspective, it’s perhaps the final frontier for all of us, knowledge (networked) workers, out there to claim that our work is now done! IBM Innovation Knowledge Management Knowledge Tools Learning Personal KM Productivity Tools Social Enterprise

Becoming a Successful Socially Integrated Enterprise – The Long Journey

Luis Suarez

From there onwards, we get to define, jointly with the knowledge (Web) workers themselves, what are the potential constraints, guidelines, policies, etc. People argue that it is easier to change an individual that to change the system and that may be right.

When Context Transcends Change Management

Luis Suarez

What if everything we have been told about Change Management over the course of the last few decades was all just … plain wrong? What if all of that literature around change management could be smashed with just a couple of tweets?

How Social Networking Tools Enable Heutagogy in Learning Organisations

Luis Suarez

Those absolutely mind-blowing and rather provocative sentences, as depressing and as exciting as they may sound, don’t come from a knowledge worker working in a particular corporation protesting about the poor state of workplace learning or learning in general.

On Experts, expertise and power

Dave Snowden

If you look at the medical profession we have nurses who start with experience and acquire theoretical knowledge and doctors who start with theory and then acquire practice. In those cases an approach has evolved over time with some elements of design and management.

Life Without eMail – 5th Year Progress Report – The Community, The Movement

Luis Suarez

And so far email is winning , at least, according to some folks , although I reserve the right to disagree with those statements, specially, when we start separating email as a content repository from email as an alert / notification system ( BACN anyone?).

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Collaborators, Cooperators and People I Learn From

Luis Suarez

vs. having to rely on the system to do it for you. A business and management system that haven’t changed much fundamentally in the last 150 years or perhaps even more so our very own mindset and behaviours and our inability to change even more so, if for the better?

IBM’s Trip to Become A Socially Integrated Enterprise

Luis Suarez

The amount of knowledge, expertise, know-how, skills, experiences, project / team / community related work that has come out as a result of using these social tools can be quite overwhelming, given the sheer numbers.

ROI 137

2013 – The Year of Social HR

Luis Suarez

You can’t engage knowledge workers by treating them like kids playing silly games of gaining points here and there, competing with one another in an unhealthy manner, showing with pride their badges. Knowledge Management Open Business

Reclaim Blogging – On Why Your Blog Still Is Your Best Personal Branding Social Tool

Luis Suarez

IBM Innovation Knowledge Management Knowledge Tools Learning Metablogging Personal KM Productivity Tools Social Computing

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40-Hour Work Week – The Magic of Sustainable Growth

Luis Suarez

But what happens when you stumble on perhaps the most essential and critical article you have come across in a long while that manages to question a good number of the things we have been taking for granted at work for years?

Google Plus and Twitter – How They Work for Me Hand in Hand

Luis Suarez

IBM Innovation Knowledge Management Knowledge Tools Learning Personal KM Productivity Tools Social ComputingIt’s been over a month since I first started making use of Google Plus. Yes, me, too!, I still can’t believe I have been there for that long already!

Reflections from 2011 – Is Employee Engagement Still a Myth?

Luis Suarez

Yes, I know, we have seen , or been exposed , to a good number of really good articles that talk extensively about how to keep your employees , i.e. your knowledge workers , motivated to do their best and keep growing further in their career aspirations , contributions, purpose, meaning , etc.

Reflections from 2011 – A World Without Email – The Documentary

Luis Suarez

Like I have been saying in a good number of occasions, there are a couple of incredibly good use cases for corporate email to still survive nice and dandy: 1) Managing Calendaring & Scheduling events and 2) Hosting 1:1 confidential, or rather sensitive, conversations in a private manner.

The Fallacy of Social Networking

Luis Suarez

His account of the current political system, including the voting system, within Spain and the USA, is incredibly thought provoking on its own! IBM Innovation Knowledge Management Knowledge Tools Learning Personal KM Productivity Tools Social Enterprise

Liberate Your Company Through Employee Engagement

Luis Suarez

But the most worrying thing is that it will never become a reality unless we shift gears with regards to our mindsets in jumping forward on to what it would really mean nonetheless: a dual-lane highway of engagement between knowledge workers and their employers.

Twitter Is Where Conversations Go To Die

Luis Suarez

Twitter has now become, once again, another messaging board system, like a good bunch of them out there of the once so-called social networking sites. Innovation Knowledge Management Knowledge Tools Learning Personal KM Productivity Tools Social Enterprise

5 Reasons Why Activity Streams Will Save You From Information Overload

Luis Suarez

world that have managed to help me live, rather successfully, “ A World Without Email &# for the last 4 years and counting… Now, do I feel overloaded because of them? Yet, in the world of Activity Streams both serendipitous knowledge discoveries and informal learning, a.k.a.

Google Plus – One50, Two50 and TheRest

Luis Suarez

Or without having the system dictate how you can do it with very little interaction from your part. Folks I am interested in keeping up with after an initial first contact, good conversation, knowledge sharing experience, etc.

KM, Enterprise 2.0 and Social Business: One and The Same

Luis Suarez

Now morphed into Social Business ) has started already to follow the same path that traditional Knowledge Management did back in the day. How do we ensure support from senior management and how do we sustain that support?

The Standalone LMS is Dead

Dan Pontefract

Those organizations (and frankly public learning institutions) that are clinging to their standalone learning management systems as a way in which to serve up formal ILT course schedules and eLearning are absolutely missing the big picture. A single ‘window into the org’ versus many separate applications and systems (I wrote about this here ). collaboration formal informal jon husband knowledge management learning management system social training

Let The Next Adventure Begin – The With Whom (#CAWW)

Luis Suarez

Earlier on in the week I blogged about the why , then the what and now I guess it’s a good time to talk about the with whom, as part of that mantra of “ use systems too boost your odds, passion to get energy and luck to change the game “ In short, the system of we! The breath and extensive knowledge they all have got around areas like Knowledge Management, Collaboration, Learning, SNA, ONA, Org. The collective knowledge and wisdom frightening.

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Google Plus – Who Owns the Filter Bubble?

Luis Suarez

It only displays a fraction that the system itself identifies based on whatever the algorithm. No, sorry, systems should not be making that choice for people. It should be my decision, not the system’s.

The Future of Collaboration Lies in Human Resources AND Management’s Hands

Luis Suarez

A few weeks ago I put together the attached article for CMSWire where I tried to reflect on what I feel is the number #1 challenge for today’s corporations in terms of embracing a much more open, transparent, knowledge sharing culture through the emergence of social technologies behind the firewall. Yet, in a business environment, knowledge workers typically keep hoarding and protecting their own knowledge as an opportunity to not relinquish their own power (i.e.,

Reflections from 2011 – Redefining Your Social Web Presence

Luis Suarez

Most of us, knowledge workers, have always had that very strong urge to connect with others, to share our affinities and true passions, to care for what one embarks on, and to help out where we possibly can.

State of the Net 2012 – People Tweet Tacit Knowledge – Part Two

Luis Suarez

This time around though by one of my favourite thought leaders and KM / Complexity mentors, the always insightful and incredibly knowledgeable Dave Snowden , whose blog , along with Euan’s , are two of my most essential, critical reads of the day, every day.

Living “A World Without Email” … in Google Plus

Luis Suarez

but what I am rather surprised about is the fact that hardly anyone has talked or blogged about the fact that Plus does present a real threat to the king of communications, collaboration and knowledge sharing: email! Worse still, e-mail is a black hole for knowledge.

Let The Next Adventure Begin – The What Next (The System of Me)

Luis Suarez

A system of me , Luis Suarez, a.k.a. Before I go on and explain what I mean with that system of me, please do allow me to share a story over here that would help explain why I am choosing those words carefully in terms of what I will be doing next. He also has got a very interesting and noble approach towards replacing will-power with knowledge , towards replacing that same will-power with habit. Well, that’s where the system of me idea kicks in.

A World Without Email – Year 3, Weeks 29 to 51 (The Email Starvation Continues…)

Luis Suarez

the way they take advantage and benefit from their email systems and to some extent those hints and tips , and great insights , help alleviate some of the issues email currently has as a powerful collaboration and knowledge sharing tool.

Social Business – Rethinking Innovation, Organization and Leadership

Luis Suarez

However, traditional management doesn’t seem to be keeping up nicely with those rampant changes we have all gone through over the course of decades. Innovation Knowledge Management Learning Life Social Computing

Life In A Perpetual Learning State

Luis Suarez

Even our own education system is being affected by it quite a bit and probably without an option to ever look back. Innovation Knowledge Management Knowledge Tools Learning Productivity Tools Social Computing Work Life Integration

Want to Trust Your Employees? Give Them All Unlimited Vacation Days

Luis Suarez

And interestingly enough he comments that this new system has never been abused so far. So considering that you have got a whole bunch of hard working networked knowledge workers, why wouldn’t you allow them to take as many holidays as they would want to?

Smart Filtering – On Humanising and Socialising the Web

Luis Suarez

Can we rely on the system to set the stage and the landscape of those filters of content that should be relevant to us, but that we haven’t got much to do about it all? He also talks about encouraging those system driven algorithms, as much as we all love them!,

Peer to peer knowledge flow

Dave Snowden

I promised yesterday to talk about peer-to-peer knowledge flow. Removing mediating layers of interpretation reduced the dangers of misunderstanding; the same applies to knowledge flow. Knowledge Management Reflections

I'm sorry, you're just not incompetent enough to get it

Martijn Linssen

Incompetence is the driver for all the systems around us. Your political system ? Your religious system ? The same broadcast system where you never get to ask questions, and even if you do, you'll get vague answers at best. Your work system ?

Power Shift – People Running Companies by Apple?

Luis Suarez

I have been in the IT industry for well over 15 years now and for a good number of them I have been relying on multiple different systems. IBM Innovation iPad iPhone Knowledge Management Knowledge Tools Learning Productivity Tools Social Enterprise