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Knowledge Management for Decision Memories

Harold Jarche

As Brian Gongol notes: If a capital project has an expected service life of 20 to 30 years, it’s entirely possible that people working in an institution in their 20s will be middle or upper-level managers in the same institution by the time the project has to be replaced or upgraded.

The Beginning of a New Work Adventure – Joining panagenda!

Luis Suarez

I can tell you they are an amazing team of rather talented, gifted, very helpful and knowledgeable folks doing some pretty mind-blowing things while helping organisations transform the way they work as they join the 21st century.

Vanity Killed the Social Media Star

Luis Suarez

Or, better said, it all comes down to, finally, come to terms with the fact that our very own self-importance has managed to destroy Social Media and just leave it at Media , as we become … it. General Interest Knowledge Management Learning Open Business Open Leadership

Tools 95

Mastering the Art of Collaboration Through Conversation

Luis Suarez

Now, let’s go back in time, about 17 years ago, when The Cluetrain Manifesto was first published , and let’s have a look into this particular quote from David Weinberger himself about the one main role of knowledge workers, according to him. . Can you have too many conversations at work?

The Illusion of Control

Luis Suarez

Whether that may well be rather accurate, or not, you can tell me in the comments below what you think about it, if you wish, I have got this little theory going on in my mind that we, knowledge (Web 2.0) Where will your organisation knowledge go after it dies in their own Inboxes?

How Social Networking Can Improve Work Meetings

Luis Suarez

Specially, when those meetings are not set up by you, but by everyone else, and therefore making you lose the control , once again, in terms of one of the most precious things all of us, knowledge workers, have that we don’t seem to treasure well enough: Time.

IBM’s Trip to Become A Socially Integrated Enterprise

Luis Suarez

The amount of knowledge, expertise, know-how, skills, experiences, project / team / community related work that has come out as a result of using these social tools can be quite overwhelming, given the sheer numbers.

ROI 137

Reclaim Blogging – On Why Your Blog Still Is Your Best Personal Branding Social Tool

Luis Suarez

Yes, it’s true that I have dumped a good number of social software tools out there on the Social Web in favour of G+ itself, or, at least, thanks to it I have reduced my involvement with those social tools quite a bit.

Tools 122

2013 – The Year of Social HR

Luis Suarez

Haven’t we learned anything in the last 18 years since we had the first instances of social software tools with blogs and wikis? There is nothing for HR to take more pride on than having your employee knowledge workforce being enticed by talent hunters to make a move.

How Playing Games at Work Can Help Boost Your Productivity

Luis Suarez

on how more and more businesses are continuing to block the use of social software tools inside of the firewall, just because they feel their employee workforce may be goofing around more than they should.

The Soft Skills of Collaboration and The Social Enterprise

Luis Suarez

She eventually comes to talk about the stuff that most folks haven’t considered just yet in any open and transparent collaborative and knowledge sharing environment. Sharing your knowledge will relinquish your power, don’t you think?).

Skills 126

Don’t Underestimate the Value of Your Community Managers

Luis Suarez

Key concepts like social capital skills, open knowledge sharing, collaboration, engagement, commitment, passion, trust, etc. To train the entire organization on social media, internal social software, social business, social processes and workflows and community management.

How the Social Enterprise Defines the 21st Century Workplace – Moving To The Edge

Luis Suarez

Yes, I am referring to the so-called Knowledge Web Workers. Why would you want to hire more people when your current workforce has tripled their productivity, as well as their customer satisfaction, by using social software tools, don’t you think?

Google Plus and Twitter – How They Work for Me Hand in Hand

Luis Suarez

It’s now my top favourite social software tool out there on the Social Web, as I tried to reflect on a good number of different blog posts over the course of the last few weeks; something that didn’t happen for plenty of other social tools out there when they first launched.

Reflections from 2011 – A World Without Email – The Documentary

Luis Suarez

Like I have been saying in a good number of occasions, there are a couple of incredibly good use cases for corporate email to still survive nice and dandy: 1) Managing Calendaring & Scheduling events and 2) Hosting 1:1 confidential, or rather sensitive, conversations in a private manner.

How connect.BASF Helped BASF Become a Social Business

Luis Suarez

deployments to help improve their effectiveness and efficienfy from their own knowledge workforce as they get to collaborate and share their knowledge amongst themselves, their customers and business partners.

Enabling Early Adopters to Lead Your Change Initiatives

Luis Suarez

A social networking ambassador should be willing to want to learn more about social networks and social software, in general, in order to stay ahead of curve at all times as a lifelong learning experience. Knowledge Management Learning Open Business Open Leadership

Welcome to the Social Enterprise Awakening!

Luis Suarez

phase I mentioned back then that is helping us all, knowledge workers, realise how this is our moment. Passion of your knowledge workforce about what they do, what they believe in and the connections and relationships they have been able to build over the course of time as a result of it.

The Fallacy of Social Networking

Luis Suarez

IBM Innovation Knowledge Management Knowledge Tools Learning Personal KM Productivity Tools Social Enterprise

Business Can’t Succeed in a World That’s Failing

Luis Suarez

totally disengaged with (knowledge) workers AND their societies. Let’s ensure we get it right this time around with the little help and good effort from social software. IBM Innovation Knowledge Management Learning Life Social Enterprise

Google Plus – One Social Networking Tool to Rule Them All

Luis Suarez

As most of you folks already know, my first exposure to social software was inside IBM, back in 2001, with a Profile Social Aggregator called Fringe ; then I started experimenting with the instant messaging social capabilities of IBM Community Tools (a.k.a.

Tools 107

5 Reasons Why Activity Streams Will Save You From Information Overload

Luis Suarez

world that have managed to help me live, rather successfully, “ A World Without Email &# for the last 4 years and counting… Now, do I feel overloaded because of them? Yet, in the world of Activity Streams both serendipitous knowledge discoveries and informal learning, a.k.a.

Google Plus – One50, Two50 and TheRest

Luis Suarez

David Armano has put together an excellent blog post that describes, pretty nicely, the kind of impact that Circles will have with how we manage and participate further within our social networks.

KM, Enterprise 2.0 and Social Business: One and The Same

Luis Suarez

Now morphed into Social Business ) has started already to follow the same path that traditional Knowledge Management did back in the day. How do we ensure support from senior management and how do we sustain that support?

Social Business – *The* Ecosystem

Luis Suarez

Well, because no matter how much of your knowledge you share out there, as a business, out in the open for everyone to enjoy, like KM extraordinaire Bob Buckman would say even today, the person or entity who / that still knows the most about that piece of knowledge is yourself.

The Art of Collaborating Effectively in Virtual Teams

Luis Suarez

Specially, now that we have got social software tools available to us all to help improve, augment and develop further our own collaborative skills altogether. Failure to capture knowledge. Failure to capture knowledge.

Reflections from 2011 – Focused and Purposeful Social Networking

Luis Suarez

I mean, we have only been having social software tools for merely 15 years and we are already starting to hate them, as end-users? Yes, the main purpose, if you want to call it that way, for social software, still today: connecting people to people and connecting people to content.

Reflections from 2011 – Redefining Your Social Web Presence

Luis Suarez

Most of us, knowledge workers, have always had that very strong urge to connect with others, to share our affinities and true passions, to care for what one embarks on, and to help out where we possibly can.

Why Social? To Help Colleagues Work Together Much More Effectively

Luis Suarez

and How Social Software Helps Get Work Done. Both of them have been put together by a couple of really good friends who are very well versed on this whole topic of Social Business, Collaboration and Knowledge Sharing.

Enterprise Social Networking Tips by Luis Suarez

Luis Suarez

This is something that my good friend Dave Snowden has been talking all about from the perspective of how we render knowledge (Still one of my favourite blog posts out there, by the way!). IBM Innovation Knowledge Management Learning Open Business Personal KM Productivity Tools

Tips 60

How to Use Employee Engagement to Boost Your Business

Luis Suarez

along with listing some of the main issues I have always believed are some of the main drawbacks from a lack of engagement by knowledge workers within their organisations and businesses (No, I am not going to spoil those for you, you would have to watch the video!

IBM’s Lotusphere 2011 Highlights – People-Centric vs. Content-Centric by Louis Richardson

Luis Suarez

So, eventually, Louis picked up some of the biggest pain points that every single knowledge worker faces at the moment and for each of them he provides a potential solution from the Enterprise 2.0

Social Business Forum 2011 – Communities or Organisations – The New Collaboration Ecology

Luis Suarez

Well, a couple of weeks ago my good friends from Open Knowledge announced that the video recordings from the different keynote and breakout sessions are now available for public viewing over at the Social Business Forum Agenda Web site.

Time For KM To Manage Knowledge About Management?

Steve Denning

I was therefore somewhat surprised when I found that most of the great knowledge management programs that I observed in large organizations around the world were eventually closed down, sidelined or shifted to the periphery. Why, I asked myself, did managements act this way?

Social Business – Rethinking Innovation, Organization and Leadership

Luis Suarez

However, traditional management doesn’t seem to be keeping up nicely with those rampant changes we have all gone through over the course of decades. Innovation Knowledge Management Learning Life Social Computing

Building an Engaging Community By Gautam Ghosh

Luis Suarez

For sure, it’s not an easy job; it’s more than anything else an art, because, as we all know, you can’t manage a community ; it’s just like you can’t manage knowledge either; the very same thing.

A World Without Email – Year 3, Weeks 29 to 51 (The Email Starvation Continues…)

Luis Suarez

the way they take advantage and benefit from their email systems and to some extent those hints and tips , and great insights , help alleviate some of the issues email currently has as a powerful collaboration and knowledge sharing tool.

Community Management Fundamentals – Where Do I Start?

Luis Suarez

Knowledge Management, Collaboration, Learning, Social Computing within the Enterprise, Productivity, Work Life Integration, etc. Well, how about some Community Management Fundamentals ? Community managers anyone? Community Management Fundamentals.

Social Business in 2013 – A Commitment

Luis Suarez

and somehow it’s starting to bring back memories of the same trip that Knowledge Management went through back in the day. And not just with that flavour of a focus on delighting customers, but with employees and knowledge workers alike! Knowledge Management anyone?

Social Business in 2013 – A Challenge

Luis Suarez

Why Do I Share My Knowledge? Whether businesses are still blocking the use of social networks behind the firewall empowering inadvertently their knowledge workers to make that assumption (and rightly so!) IBM Innovation Knowledge Management Open Business