Adventure & security

Dave Snowden

I'm here to give an evening lecture at Bangkok University to the Knowledge and Innovation PhD group for Vincent Ribiere and it is my second time up for this engagement. I think the lecture will be on line but regular readers will be familiar with the material, although I took a knowledge management focus. The interview I did with Vincent was interesting given that generally I don't use the term knowledge management that much these days.

State of the Net 2012 – People Tweet Tacit Knowledge – Part One

Luis Suarez

And all thanks to having watched, in much anticipation, two of my favourite mentors and thought leaders in the space of the Social Web, Knowledge Management, Collaboration, Narrative and Sensemaking: Euan Semple and Dave Snowden. How we may have sold our souls in the name of security, of safety, of our own jobs, essentially, even though that’s no longer anything else than a myth. Job security, that is, specially, in today’s current financial econoclypse.


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The Downsides of Freelance Work

Luis Suarez

Insecurity : With this one I’d want to encourage you all to think of it more as in job security than anything else. Three years ago, when I had already decided I was quitting my job at my former employer to start my own advisory firm around Social Business and Digital Transformation, I remember having a conversation with one of my managers where he was asking me what I was thinking about doing next as a freelancer.

How Mobility Empowers Work as a State of Mind in the Era of Social Business

Luis Suarez

“, where he exposes, quite clearly, the state of mobility within the corporate world, or, at least, he gives us plenty of good glimpses of where we are heading already, starting off with a rather brief description of what mobility means for all of us, knowledge (Web) workers, and also what it means for the organisation as business benefits. It’s changing the way we work, connect, collaborate, share our knowledge, be in the know, innovate together, you name it.

Sacred Economics in a Gift Economy

Luis Suarez

That’s what gives you status, a stronger sense of security. IBM Innovation Knowledge Management Learning Life Social Enterprise Work Life IntegrationIn the past, you may well remember how I have been putting together a good number of blog posts on a topic that I have grown to become rather interested in, and very fond of, over the course of time around the Circular Economy.

Reflections from 2011 – Is Employee Engagement Still a Myth?

Luis Suarez

Yes, I know, we have seen , or been exposed , to a good number of really good articles that talk extensively about how to keep your employees , i.e. your knowledge workers , motivated to do their best and keep growing further in their career aspirations , contributions, purpose, meaning , etc. Or having that same amount of power at the same time as a group, network, community, where traditional management is no longer the one ruling but instead a new kind of leadership would be required?

Reflections from 2011 – A World Without Email – The Documentary

Luis Suarez

Well, 4 years ago if people would have asked me that very same question, I would have probably said that email would be dying a very painful and slow death over the course of time, as the Social Web and Enterprise Social Software tools continue to take by storm the corporate world as the preferred methods for knowledge sharing and collaboration. Can you imagine if they eventually manage to pull it off?!?!

a variety of finds

Harold Jarche

Top Influencers in knowledge management by @cronycle [Long list to curate your own feed on KM]. DougBoneparth — “Learning how to sell provides more job security than most college educations.”

A theoretical model for PKM

Harold Jarche

My focus on PKM developed after an initial personal need and then increased when I saw how personal knowledge management could help others. Cheong, KF 2011, ‘ The roles and values of personal knowledge management ‘, DBA thesis, Southern Cross University, Lismore, NSW – now adds some solid research to the field. Ricky) Cheong asked the following research questions: RQ1: What are the roles of PKM in the Knowledge Management Process?

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leave standard methods to the machines

Harold Jarche

This information can be mapped, and frameworks such as knowledge management (KM) help us to map it. We can also create tools, especially performance support systems to do the work and not have to learn all the background knowledge in order to accomplish the task.

Waking up.

Martijn Linssen

Nevertheless, in my narrow field of knowledge management, for specific firms, something interesting is happening. ’ They are realizing that humans are not resources, information is not knowledge, and processes are fundamentally flawed guesses about the future. We have crafted entire industries and technologies to ‘manage *’ where * equals ‘knowledge,’ ‘information,’ content,’ ‘innovation,’ etc.

A sense of direction (1)

Dave Snowden

The latter of these is key to managing a complex space and its form should not surprise anyone who had traditionally fairy stories read to them as a child. As a part of that move we had the emergence of the belief that the way to manage uncertainty was to define the outcome and let things manage themselves to achieve it. Business managers regard the target as a sacred object and its achievement, regardless of consequence, the only goal.

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KCUK09 - presentation (and the bits I missed)

Dave Snowden

Focus was on social computing in the context of change and includes the 7 principles of Knowledge Management. In terms of security I was going to argue that values (or ideation cultures) are more important than rules too ensure security. For those waiting for them the slides and podcast are now loaded. I used the iPod as my Voice Recorder has been lost/stolen so its a biggish file.

In Pursuit of Coherence – Open Government and Thee

Martijn Linssen

Home About Complexity Reading List Knowledge Management Reading List In Pursuit of Coherence – Open Government and Thee John 0 comments Uncategorized Jul 27 Perhaps the priority for Open Government is to aim for something beyond Openness. This is not to say that program managers are resourced or incentivized to continue this interagency collaboration, there is much work to do beyond Secretary-level coordination.)

Raising the Dial Tone, Part 2

Martijn Linssen

Home About Complexity Reading List Knowledge Management Reading List Raising the Dial Tone, Part 2 John 1 comment Complexity , Social Media , Strategy Sep 25 (Part 1 is archived at [link] Recently, Dennis McDonald offered that transparency and collaboration should be considered as efficiency measures in the Secretary of Defense’s initiatives. About John Dr. John Bordeaux brings 28 years’ experience working issues of national security and knowledge management.

In Defense of Data Centrism

Martijn Linssen

Home About Complexity Reading List Knowledge Management Reading List In Defense of Data Centrism John 0 comments Education System Dec 23 In the never ending search to know “what works,” we have a few choices. No comments Trackbacks/Pingbacks Tweets that mention In Defense of Data Centrism | Organizational Knowledge Design -- - [.] About John Dr. John Bordeaux brings 28 years’ experience working issues of national security and knowledge management.

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Free Yourselves from the Tyranny of the Document Metaphor!

Martijn Linssen

Home About Complexity Reading List Knowledge Management Reading List Free Yourselves from the Tyranny of the Document Metaphor! I interjected myself into a listserv conversation last week, stating “documents present a barrier to knowledge – We need to move beyond the document metaphor if we’re trying to cultivate knowledge.” Simple: I am trying to shake us free from the belief that improving documents will improve somehow knowledge flows and understanding.

Solo change agents set you free

Harold Jarche

Here is what Domino’s Pizza learned about implementing personal knowledge management practices , after their recent pilot project: First, learners want some guidance about the changing boundaries of professional development. Second, information services, particularly information security, needs to be a partner in the effort. The director of information security consulted throughout the effort and attended the workshop, where he was able to offer some valuable insights.

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In Praise of the Olds

Martijn Linssen

Home About Complexity Reading List Knowledge Management Reading List In Praise of the Olds John 3 comments Personal Dec 24 Putting aside the fact that, back in my day, “the Olds” referred to a car owned by someone on the brighter side of the tracks – I recognize that this term now refers to the generations beyond the one currently in fashion. About John Dr. John Bordeaux brings 28 years’ experience working issues of national security and knowledge management.

All Social is Learning | Organizational Knowledge Design

Martijn Linssen

Home About Complexity Reading List Knowledge Management Reading List All Social is Learning John 8 comments Decision Science , Social Media Nov 22 I’ve been reflecting lately on my brief sojourn into education reform prior to returning to “the world.” Consider what is learned at the lonely library table as compared to what is learned when applying knowledge in a social context. Learning Management Suite RFP Template | - [.]

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The network is the solution

Harold Jarche

In the latter, “ Literacy becomes a wide range of evolving information skills developed around the activities of learning – the ability to acquire knowledge and skills through the resourceful and responsible utilization of information. ” Self-instruction, the basis of personal knowledge management , is a necessity in effective peer-to-peer networks, as networks are how we will govern ourselves more and more.

Enterprise 2.0 the Indian Way

Andy McAfee

At a services firm of 150,000 people that’s growing like a weed, knowledge management is a massive challenge. based on vague ‘security’ concerns. On my recent trip to India (post here , pictures here and here ) I got to sit down with Ashok Krish and his team. Ashok is the head of the Web 2.0 Innovation Lab at Tata Consultancy Services ( TCS ). Among his many other responsibilities, Ashok has been one of the point people for Enterprise 2.0 within the company.

Evolve, Dammit!

Martijn Linssen

Home About Complexity Reading List Knowledge Management Reading List Evolve, Dammit! Do we even know what is expected of our children, in order to manage safely their transition to adult? About John Dr. John Bordeaux brings 28 years’ experience working issues of national security and knowledge management. John 3 comments Social Media Oct 21 Facebook privacy challenges continue as applications you trusted expose data you thought was private.

A Wedding and a Funeral – Reflections on a Portfolio Life

Martijn Linssen

While philosophers and therapists advise us to embrace these many identities, and there is some research hinting that our cognition is improved against tasks with distraction rather than focus; there is also some financial security in diversifying our attention. My business relationships are richer because I can talk about something other than knowledge management and business transformation – some days I actually manage to sound human.

PBS: How to fix America? First, diagnose the problem right.

Steve Denning

Voices featured in their video include author Gary Shteyngart on immigration; Professor Tricia Rose of Brown University on race relations; author, Anna Lappé on the environment; Reihan Salam on poverty; journalist Anya Kamenetz on the transformative power of technology; Siddartha Mukherjee on the healthcare crisis; foreign-policy expert Isobel Coleman on the importance of educating women; Roger Hodge on ending political corruption; and Randall Lane on securing jobs for unemployed Americans.

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Let The Next Adventure Begin – The What Next (The System of Me)

Luis Suarez

He also has got a very interesting and noble approach towards replacing will-power with knowledge , towards replacing that same will-power with habit. Knowledge Management, Learning and Org. Change Management (Org. After yesterday’s blog post, I guess today’s the one everyone has been waiting for. Myself included.

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Play, explore, converse

Harold Jarche

We seek after knowledge… and you call us criminals. Richard Stallman says hackers are much more than ‘crackers’ [security system breakers] as they are often typified in mainstream media. Practices like personal knowledge management (PKM), and its potential for enhanced serendipity can give us the underlying structure to become better hackers and more creative. Was the dominance of morality usurped by responsibility at the beginning of the industrial era?

ESN as knowledge bridges

Harold Jarche

An effective suite of enterprise social tools can help organizations share knowledge, collaborate, and cooperate – connecting the work being done with the identification of new opportunities and ideas. More employees are sharing knowledge through activity streams on platforms by IBM, SAP, Jive, Yammer, and Socialcast, to name a few. Due to the very personal and intimate nature of implicit knowledge, people will only freely share it if they feel they are in control.

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By Cader Idris, tempest-torn

Dave Snowden

It was at this point over forty years ago that I got an early lesson in the role of experience in knowledge management. We got a rope across and secured, upstream of the bridge where we also secured a safety line. It turned out the famous certificate had been secured over a weeks course in the Lake District in summer. A meeting in Bangor always raises the prospect of a possible day in the Mountains of Snowdonia and today was no exception.

Talking about the Network Era

Harold Jarche

Professional knowledge distribution will move away from institutionalized business schools into networked communities of practice. Self-instruction, the basis of personal knowledge management , will be a requirement in a growing number of peer-to-peer networks. Without good sense-making skills, the citizenry cannot understand complex issues that affect us all, such as individual privacy versus national security.

“Human beings are social animals. We come together two by two in.

Martijn Linssen

Home About Complexity Reading List Knowledge Management Reading List How Are You Clumping? These groups assemble to achieve distinctive aims and to provide the satisfactions of sociability…Management thinkers, influenced by economists, have been slower to see the importance of social groups in organizations. Why do economists always seem to factor in humans as if Taylor’s Scientific Management ruled the Earth?

Five Myths of Social Learning


Home > Social Learning > Five Myths of Social Learning Five Myths of Social Learning December 3rd, 2009 Goto comments Leave a comment There is no question that the rise of social networks is creating a profound shift in the way training departments are delivering knowledge to their employees, partners, and customers. Social learning is all about providing more flexible and responsive ways for delivering this knowledge through user generated content, engagement, and feedback.

The Leader's Guide to Radical Management: The Chinese Wikileaker.

Steve Denning

Because of the way that our institutions are managed, they are no longer capable of creating real value for the economy and good jobs for people doing the work. As a result of unproductive management, the private sector is experiencing declining returns and is no longer able to provide a decent living to our citizens. We just don't seem to have their full attention right now, even though the pain level of managers is already quite significant.

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IDG: "US Air Force Lets Web 2.0 Flourish Behind Walls"

Mark Oehlert

technologies to better support its missions despite wariness about security, a civilian technology official of the service said last week. The new techniques, including blogs, wikis and personal profiles, are coming out of an initiative by Air Force Knowledge Now (AFKN), a resource provided on the Department of Defense (DOD) intranet. Army, Navy and Marines, according to Randy Adkins, director of the Air Force's Center of Excellence for Knowledge Management ( Link ).

A letter from Bad Homburg

Dave Snowden

I started off with a key quote from Polyani, to argue (i) that Nonaka's SECI model was a gross and dangerous misinterpretation of tacit knowledge and (ii) that we need to aim for a synthesis of human and machine intelligence to enable, and enpower sense-making in organisations and society. While tacit knowledge can be possessed by itself, explicit knowledge must rely on being tacitly understood and applied. Hence all knowledge is either tacit or rooted in tacit knowledge.

Cynefin papers: a summary

Dave Snowden

Complex Acts of Knowing shows the development of Cynefin from knowledge management and uses axis labels of Cynefin linked to types of community balanced against types of knowledge. Overall the article focuses on Homeland Security. Performance, conformance and good governance in the public sector sees Peter Bridgeman look at Cynefin in the context of risk management and governance.

The Leader's Guide to Radical Management: WIKILEAKS: President.

Steve Denning

Equally, the social security system is heading towards insolvency. This is not just a matter of job satisfaction: in a world of knowledge work, engagement is the key determinant of productivity. There are voices within the private sector who say that these problems have not arisen because the private sector has forgotten how to manage. And they point to the shift in the nature of work from semi-skilled work to knowledge work.

Pick of the Month: August 2012

Jane Hart

N early 80% of respondents participate in online groups to help others by sharing information and experiences; 66% participate in a professional community of colleagues and peers; 41% participate in groups to be seen as someone knowledgeable.” Certainly it is a world in which managers talk solemnly about their “engagement” efforts. At best it’s a security blanket.

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May – June 15 Great Ones

Jay Cross's Informal Learning

So, what is Knowledge Management? - Gurteen Knowledge-Log , May 20, 2010. Seven Ways to Secure IT’s Future , June 2, 2010. Best of Informal Learning Flow. May 1, 2010 to June 14, 2010. The following are the top items from featured sources based on social signals. 12 Things Good Bosses Believe - , May 28, 2010. What is data science? OReilly Radar , June 2, 2010. 10 techniques to massively increase retention - Donald Clark Plan B , May 28, 2010.

eLgg 105

Old meets new world: enterprise UX

Martijn Linssen

The To Tweet Or ReTweet Flowchart Your Twitter security is an egg, not an onion "Social Influence tools" only measure Twitter use Do we need to behave differently on Twitter? Business or Pleasure? -

Choose with care in 2010

Harold Jarche

Friday’s finds have become part of my personal knowledge management system and this week I even found something on PKM: 60+ resources for Personal Knowledge Management. “ Just got e-mail advertisement for audio conference for HR/managers on “enforcing dress codes&#. — Aviation security : “Once a society starts circumventing its own laws, the risks to its future stability are much greater than terrorism&#.

PKM 111

Increasing “Jointness” and Reducing Duplication in DoD Intelligence

Martijn Linssen

Home About Complexity Reading List Knowledge Management Reading List Increasing “Jointness&# and Reducing Duplication in DoD Intelligence John 0 comments National Security , Social Media Oct 06 When the Secretary of Defense asks you to do something, you need to heed the call, whether you are in government or not. This move was a surprise to many: the stodgy and security conscious IC was moving ahead of many private sector companies with its use of Web 2.0

The aging workforce (part 2)

Dave Snowden

Dilbert is one of the challenges is a classic knowledge management will occur today. Back in 1990, more people claimed that the core knowledge to go back to the door every night. Such mapping, the concept of implicit conversion of explicit knowledge, in part because it is, there is a risk of its introduction. Actually the real issue here is a failure to understand the nature of explicit knowledge, so lets move to that.