Google Plus – One Social Networking Tool to Rule Them All

Luis Suarez

In that year, IBM decided to productise all of those wonderful social interactions and create, as a result of it, a single product: IBM Connections , formerly known as Lotus Connections. So in the end employee profiles, blogs, social bookmarks, files, activities, wikis and communities (And now Forums) became all integrated into a single point of entry: Connections itself. IBM Innovation Knowledge Management Knowledge Tools Productivity Tools Social Computing

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Reflections from 2011 – A World Without Email – The Documentary

Luis Suarez

Well, 4 years ago if people would have asked me that very same question, I would have probably said that email would be dying a very painful and slow death over the course of time, as the Social Web and Enterprise Social Software tools continue to take by storm the corporate world as the preferred methods for knowledge sharing and collaboration. But it doesn’t end up there just sharing those good practices, productivity tips and whatever other hacks on making the most out of email.

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Building a Solid Library of Use Cases

Luis Suarez

I have been advocating for social software tools (as an opportunity to explore their huge potential in terms of how they help us become more effective at what we do by becoming more open, collaborative and innovative) from as early as 2000, when I was first exposed to different instances of blogs and wikis, whether inside or outside of the firewall, along with what today would be known as social profiles. Innovation Knowledge Management Learning Open Business Open Leadership

Social Learning at TELUS by Dan Pontefract

Luis Suarez

In it, Dan shares how they keep making use of social tools like blogs, wikis, microblogging, etc. Let them figure out the value they would want to get from it is probably as good as it gets in order to allow for knowledge workers to understand how, when, why and what to contribute, whenever they may be ready. Management, all of a sudden, needs to turn into Leadership, an active leadership, by the way, that leads by example and not just by talking away about it.

Hybrid Worlds

elsua: The Knowledge Management Blog

of unlearning a few things in the space of knowledge sharing and collaboration tools. As I have mentioned in previous blog posts, I have been involved with social tools for nearly 20 years, when I first got started with blogs and wikis while working at IBM. I was pretty exited when IBM Connections became a product in 2007. They were using a plethora of collaborative and knowledge sharing tools to get their work done.

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BlueIQ at IBM Finally Goes External!

Luis Suarez

The vast majority of the topics that we will cover will describe how BlueIQ works, what we do to help accelerate IBM’s own adoption of social technologies, both inside and outside of the firewall, and at the same time you will also find interesting and relevant articles around topics like The Social Enterprise, Social Business, Social Networking, Adoption, Collaboration, Knowledge Sharing, Communities and Community Building, etc. ( Note: You see?

Making Business Sense of Social Media and Social Networking – Twitter For Business

Luis Suarez

I think we have got a unique opportunity that we didn’t have last time around, which is basically spend enough time to educate our knowledge workers into how to make effective use of these emerging collaborative and knowledge sharing tools within the social computing realm. mix together quite nicely with other traditional collaborative and knowledge sharing methods.

Product selection with your network | Full Circle Associates

Nancy White

Home About Full Circle Contact Resources Wiki Full Circus Full Circle Associates connections for a changing world, online and offline… Sep 06 2008 Product selection with your network Published by Nancy White at 12:42 pm under collaboration , knowledge sharing , networks I have a tendency to destroy my computer headsets/mics with regularity. Think about that in terms of knowledge management and knowledge sharing!

Enterprise 2.0, Where Art Thou?

Luis Suarez

Over the course of the years, if you have been a long time reader, you may remember how there were a number of themes I kept coming back to from Knowledge Management, to Collaboration, (Social) Learning, Online Communities and, specially, Social / Open Business. Knowledge Tools Learning Open Business Personal KM Productivity Tools

The Future of Collaboration Lies in Human Resources AND Management’s Hands

Luis Suarez

A few weeks ago I put together the attached article for CMSWire where I tried to reflect on what I feel is the number #1 challenge for today’s corporations in terms of embracing a much more open, transparent, knowledge sharing culture through the emergence of social technologies behind the firewall. Yet, in a business environment, knowledge workers typically keep hoarding and protecting their own knowledge as an opportunity to not relinquish their own power (i.e.,

Examples of eLearning 2.0

Clark Quinn

internal processes on wiki starting to use wikis internally Moving faculty bookmarks to Delicious use wiki for learners to craft definition of 'seamless service' after searching orgs that proclaim to provide seamless service We hope to build wikis that our students can use to share information. During my presentation last Thursday that was an introduction to eLearning 2.0

The revolution brewing in the world of work: Q&A with Rod Collins

Steve Denning

Is it also about management? Rod : The book is actually about both leadership and management. I used leadership rather than management in the title because there seems to be more interest these days in leadership over management. Perhaps this is a result of the popular notions that leadership is "in" and "management is "out" and that leaders "lead people" while managers merely "manage things."

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Scaling the Edge: Cynefin™ as a journey

Dave Snowden

the mix of 360º feedback from peers and clients, narrative journaling and wiki-participation will all give us data that reflects many months of shared work and thinking that we can use to measure both theory and practice as a by product of network knowledge creation. Sharing links, sharing experience and creating a body of knowledge not just for the cohort, but for others over time. For most of my life I’ve been working with various forms of symbiosis and synthesis.

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Is There a Better Way to Social Learning?

Xyleme

By doing this, George argues that vendors (LMS in particular), and the organizations they sell to, will begin to see their product no longer as simply an event-based tool for learning, but rather as a process-based tool for capacity planning and workplace effectiveness. Coaches, mentors, online buddies need to coexist within the wiki’s, blogs, discussion forums, webcam meetings, online presence, etc. Home About Podcasts Videos Xyleme Inc.

Reinventing management: The magical power of client delight

Steve Denning

Delighting other people has lot of pluses: It helps productivity. This is the great divide in organizations today: There are organizations that looking from the inside-out, doing their thing, producing their products and services, doggedly tweaking their value chain, parsing and manufacturing customer demand, trying to find ways to lower costs, looking for economies of scale. They are "pushing" their products and services at customers.

KMaus09:Day two practitioner Dale Chatwin

Dave Snowden

Dale is Director, ABS Knowledge Management (Australian Bureau of Statistics) and starts by telling us its a story of failure! Side bar here , Notes was a great KM system, a poor email system, but the idiots trying to compete with Microsoft on email rather than playing to the products strengths. The initiative was mandated top down for the IT people (around 400) following a consultancy recommendation to senior management (there in lies many a story of failure).

Four Ways User-Generated Content (UGC) Can Make its Way into.

Xyleme

Home > Learning Content Management , Social Learning > Four Ways User-Generated Content (UGC) Can Make its Way into Formal Learning Four Ways User-Generated Content (UGC) Can Make its Way into Formal Learning January 20th, 2010 Goto comments Leave a comment This past week, I’ve been reading and referring to Jane Hart’s article The State of Social Learning Today and some Thoughts for the Future of L&D in 2010 quite a bit. Home About Podcasts Videos Xyleme Inc.

Once more, across that chasm

Harold Jarche

For marketing, this is the real challenge – can the new product get widespread acceptance? I also use a broader definition of technology; being the application of organized and scientific knowledge to solve practical problems. and that these probably wouldn’t get across, yet: Wikis (partially because of the name). Mobile tools are poised for a major breakthrough, though more as performance support and knowledge management than courses online.

The Reinvention of Management: Part 2: How do you delight the client?

Steve Denning

In an earlier post entitled The Death—and Reinvention—of Management: Part 1 , I noted that current management practices represent a set of economic, social and political problems of the first order, which cannot be resolved by a single fix, such as getting more employee buy-in [1] , or instilling a sense of urgency, [2] or introducing new technology platforms. [3] Among the most important changes being proposed are five basic shifts in management practice: 1.    

The Leader's Guide to Radical Management: There are two kinds of.

Steve Denning

Those that have mastered the power of pull – and those that are pushing products at you. Subscribe to this blogs feed About Visit SteveDenning.com Email Me Sign Up for My Free Newsletter Recent Posts Reinventing management Part 7: Implementing the transition Memo to Larry Page: What Google Needs Now: A Tight Focus on Client Delight Is Internet access a basic human right?

Reinventing Management: Part 4: Coordination: From bureaucracy to.

Steve Denning

Instead, a whole host of business leaders and writers, including Umair Haque, John Hagel, John Seely Brown, Lang Davison, Rod Collins and Ranjay Gulati, are exploring a fundamental rethinking of the basic tenets of management. Among the most important changes being proposed are five basic shifts in management practice: 1.          Role of managers (a shift from controller to enabler). The New New Product Development Game.”

The Leader's Guide to Radical Management: Why is Agile hard to sell?

Steve Denning

The real problem is rather that the whole dynamic of Agile in terms of delivering value to customers is incompatible with traditional management which is aimed fundamentally at making money for shareholders. Traditional management sets out with the goal of making money and ends up manipulating customers and employees as needed to achieve the goal. (As The good news is that there is now a widespread recognition that traditional management is failing even on its own terms.

The Leader's Guide to Radical Management: Is the problem with.

Steve Denning

In one sense, I agree: whether managers realize or not, capitalism is currently going through massive process of destruction and re-creation. involves a wholesale revolution in management thinking focused on "delighting customers" and redefining managerial roles, coordination mechansisms, values and communications so that everyone and everything in the firm is oriented towards accomplishing this goal. In a knowledge economy, it is a fundamental productivity problem.

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Reinventing Management: Part 5: From value to values

Steve Denning

Instead, a whole host of business leaders and writers, including Umair Haque, John Hagel, John Seely Brown, Lang Davison, Rod Collins, Ranjay Gulati and Carol Sanford are exploring a fundamental rethinking of the basic tenets of management. Among the most important changes being proposed are five basic shifts in management practice: 1.          Role of managers (a shift from controller to enabler).

The Leader's Guide to Radical Management: A genuine Sputnik moment.

Steve Denning

 These firms are looking from the inside-out, producing their products and services to make money for shareholders, doggedly tweaking their value chain, parsing and manufacturing customer demand, trying to find ways to lower costs, looking for economies of scale. They are "pushing" their products and services at customers.

Could a Super Bowl ad make us love the US Government?

Steve Denning

 The ad was only shown once in the Super-Bowl, and almost didn’t make it at all, owing to reservations on the part of Apple’s board of directors—who were uneasy because it didn’t explicitly advertise the product. Instead, they produce products and services that delight customers on their own.  The delight that the products and services inspire generate their own word of mouth. and the future of management (Capitalism 3.0

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The Leader's Guide to Radical Management: HBR on How to Fix.

Steve Denning

For instance, a firm can make "gobs of money" out of the environment by reducing energy costs, or by producing healthy food products. No need to choose The video is particularly interesting in that Porter has made his reputation in strategy and by insisting that the role of top management is to choose. In Porter's view, the greatest failure of management over the years has been its failure to make a strategic choice.

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Innovation is not a repeatable process

Harold Jarche

” This is why I think personal knowledge management is so important. I want every knowledge worker to discover his or her own processes. I recently wrote about PKM and innovation and concluded that in order to address complex problems, businesses have to rely more on individual tacit knowledge, but this type of knowledge is never easy to convey to others. I discussed knowledge artisans in my recent white paper , and what follows is an excerpt.

KMaus09: Day two practitioner Leanne Fry

Dave Snowden

Leanne Fry former knowledge manager at AMP, now a consultant. Needed to establish that k nowledge is a by-product of activity not a repository. A real breath of life here, knowledge is about decision effectiveness moving way from embedded attitudes. Its all about connecting people, no need to get hung up on difference between information and knowledge. People information knowledge presence activity. The first of the day's practitioner case studies up now.

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Learning and KM: Separated at birth?

Jay Cross

I sensed that learning and knowledge management were converging and invited bloggers form both sides to get together at the Tidehouse to share viewpoints and guzzle beer. Andrew McAfee , Principal Research Scientist , Center for Digital Business – MIT Sloan School of Management and Author, Enterprise 2.0. The mid-1990s saw a knowledge-sharing culture at E&Y that guided behaviors, activities, and goals and was viewed as a competitive advantage.

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Increasing “Jointness” and Reducing Duplication in DoD Intelligence

Martijn Linssen

Home About Complexity Reading List Knowledge Management Reading List Increasing “Jointness&# and Reducing Duplication in DoD Intelligence John 0 comments National Security , Social Media Oct 06 When the Secretary of Defense asks you to do something, you need to heed the call, whether you are in government or not. tools such as wikis, blogs, social bookmarking services, and document storage all of which were indexed by Google Search Appliance.

Enterprise 2.0 Has Arrived

Tony Karrer

From the production side, a brand new analysis indicates that the business social software market will be nearly $1 billion strong this year and over $3.3 Keep in mind Knowledge Management (KM). seems to involve more than just blogs and wikis. is more a state of mind than a product you can purchase. Great article by Dion Hinchcliffe - The State of Enterprise 2.0. Increasing evidence abounds that Enterprise 2.0

Personal Learning Knowledge Work Environment

Tony Karrer

world that included a post by Bill Ives - Managing Personal Knowledge: Setting a Foundation for Transformation? adoption is getting folks to manage their personal knowledge and adopt practices like blogging for personal knowledge management (PKM) and personal learning. Learning-Knowledge-Work - they really are the same and I need to do them all at once. If you make these independent and distinct, it will be really annoying for us knowledge workers.

Identifying a collaboration platform

Harold Jarche

Use wikis for all documentation. I’ve noted before that the main objective of the modern training department should be to enable knowledge to flow in the organization. Work with management to fund and develop better tools and processes for workers. In 2005 I described Elgg as a Content/Community/Collaboration Management System that allows you to develop, invent and construct knowledge [knowledge management & social learning].

Web 2.0 Applications in Learning

Tony Karrer

There were about 7 examples mentioned including Intuit using a Wiki-like system for customers to ask questions/get advice around taxes, using a group blog with students prior to a formal learning event, the US Army's use of collaboration tools to share best practices in Iraq, and several others. This is something that gets discussed as emergent: see Emergent Knowledge Management , Direction of eLearning - Emergence or Big System , and Future Platforms for eLearning.

Bigger is not better

Harold Jarche

There is a belief that large companies have to buy products and services from other large companies. Often, it excluded the product or services that we, the operational users, really wanted. “ It looks like social media (wikis, blogs & social networking) are going the way of e-learning and knowledge management (KM). Common business wisdom used to be that nobody gets fired for buying IBM.

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The future is people, not technology

Jay Cross

Rather, we recommend redeploying them in new capacities, serving as connectors, wiki gardeners, internal publicists, news anchors and performance consultants. An active community of practice is a different animal from a bottom-up knowledge management network or a corporate news channel. Mzinga’s Dave Wilkins describes several production roles. More Human Than Human. CLO magazine, June 2009. Column on Effectiveness, by Jay Cross. The future is people, not technology.

Top 10 eLearning Predictions 2011 #LCBQ

Tony Karrer

Branon Learning Management System App Stores Bob Little Apps, Not Courses Inge de Waard Augmented reality moves towards augmented learning with easy tools: Wikitude , Layar , ARToolKit. Twitter, Yammer), wikis, blogs, discussion groups, etc. The role of the learning leader is shifting from being a program manager to a solution architect. Production of content into eLearning is becoming much more of a commodity.

Tool Set 2009

Tony Karrer

Sue's description of a personal learning network is: Personal Learning Networks (PLNs) are all about using web tools such as blogs, wiki, twitter, facebook to create connects with others which extend our learning, increases our reflection while enabling us to learn together as part of a global community. This sounds a lot like a personal learning environment, personal knowledge management (PKM) and personal work and learning environment (PWLE) and PIM.

Tools 115

So many thoughts, so little time

Jay Cross

Product - Dion Hinchcliffe’s Web 2.0 Gurteen Knowledge-Log , January 2, 2009. Productivity in a Networked Era – Assessing ROII (Return on Investment in Interaction) - Wirearchy , June 27, 2009. What’s Next After Knowledge Management? Internet Time Wiki / research , March 26, 2009. The Community Manager , March 9, 2009.

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Not Your Father’s ROI

Jay Cross

Productivity in a Networked era: Not Your Father’s ROI. We are witnessing the death throes of management models that have outlived their usefulness. At the same time, we are shifting into an era in which knowledge work and learning occur where re-engineered business processes collide with a participative and interactive ecology of information flows. It’s the language senior managers understand. You Must Manage What You Can’t Measure.

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About Nancy White | Full Circle Associates

Nancy White

Home About Full Circle Contact Resources Wiki Full Circus Full Circle Associates connections for a changing world, online and offline… Nov 03 2007 About Nancy White Published by Nancy White Nancy J. Strong emphasis on the design, deployment and evaluation of productive online interaction spaces. Oversaw development of back-end infrastructure (NT network, website and Access databases) Managed daily operations including marketing, sales, client relations, and tech.>

About Nancy White | Full Circle Associates

Nancy White

Home About Full Circle Contact Resources Wiki Full Circus Full Circle Associates connections for a changing world, online and offline… Nov 03 2007 About Nancy White Published by Nancy White Nancy J. Strong emphasis on the design, deployment and evaluation of productive online interaction spaces. Oversaw development of back-end infrastructure (NT network, website and Access databases) Managed daily operations including marketing, sales, client relations, and tech.>