Create conversation spaces

Harold Jarche

Now think of this from a workplace performance perspective. Personal knowledge management is akin to pre-curation. If we look at workplace performance support as curation, then creating spaces for conversation would be an obvious component.

Seeing What Others Don’t – Review

Harold Jarche

His perspective is based on what has been my professional practice for almost two decades: performance improvement. I find the connection path the most interesting because I think it can be enhanced through practices like personal knowledge management.

Trending Sources

Understanding behaviour

Harold Jarche

Extrinsic rewards only work for simple physical tasks and increased monetary rewards can actually be detrimental to performance, especially with knowledge work. Rewards are still an important aspect to consider in workplace performance. A nalyzing Performance Problems.

Business Practice Redesign

John Hagel

Maybe they’re actually becoming a barrier to performance improvement rather than a prerequisite for performance improvement. If we’re spending more and more of our time outside established processes, maybe we should shift our focus away from processes and focus instead on the practices that small, front line work groups use to improve their performance over time by learning faster on the job. Learning faster to accelerate performance improvement.

What Are the Chances of Pragmatic Pathways for Social Business?

Luis Suarez

“ As a journalist, you know you are doing your job properly when you manage to upset rich, powerful and entitled people who are used to getting their own way. Well, they amplify flows of knowledge and information, inside an organisation, but across organisations, too!

Management in Networks

Harold Jarche

It is also what most managers focus on. This emphasis on collaboration blinds managers. They cannot see the potential of social networks for enabling sense-making and knowledge-sharing. Knowledge networks differ from company hierarchies.

leadership is learning

Harold Jarche

This fundamental shift in focus is a prime example of the major organizational change required from both our education systems to our management models, as we transition into a networked creative economy. This is a network management responsibility. Leadership Management

Mind Map: The Networked Society

Harold Jarche

Personal Knowledge Management. Tags: Communities Informal Learning Learning Performance Improvement Technology Wirearchy Work

PKM: Working Smarter

Harold Jarche

In PKM in a Nutshell , I linked my various posts on personal knowledge management to make the framework more coherent. Improving your personal productivity (SENSE & USE). A PKM mindset aids in observing, thinking and using information & knowledge better (I Sense).


What’s working in social business

Harold Jarche

Like the knowledge management and e-learning hype phases of the 90′s and ’00′s respectively, social business is being led by software vendors. Some are even the same vendors that MIT’s Peter Senge said co-opted the field of knowledge management.

network management update

Harold Jarche

You cannot manage a network. As networks become the dominant organizational form, the way we think about management has to change, as well as the way those in positions of authority try to influence others. Management in networks is fuzzy. Principles of Network Management.

PKM in 2010

Harold Jarche

Personal Knowledge Management. Knowledge = the capacity for effective action (know how). Management = how to get things done. Knowledge. Sources of Info & Knowledge. Informal, social learning is the primary way that knowledge is created in the workplace.


The Community Manager

Harold Jarche

One role that will likely gain importance is that of Community Manager. The role of community manager in an organization will be to manage organizational communities of practice, communities of interest and have an understanding of some of the other communities that touch each of us.

Leveraging collective knowledge

Harold Jarche

This week, a few related knowledge management (KM) articles crossed my path and I’d like to weave them together. Nancy Dixon discusses three eras of knowledge management as moving from Explicit Knowledge (document management) to Experiential Knowledge (communities of practice; expertise locators) and now to Collective Knowledge (social media). The illusion of knowledge.

The future of certification

Harold Jarche

I was once a Certified Performance Technologist, and as I said to Dave Ferguson , I don’t see much value in re-certification when it consists of checking off boxes of how many conferences you have attended. Tom Gram, now Certifiable (Certified Training & Development Professional with CSTD), wonders: Most learning and performance professionals will notice areas where the competencies could be modified to incorporate crossover disciplines and meet emerging trends.

temporary, negotiated hierarchies

Harold Jarche

This is full autonomy which is necessary for the network era, because you cannot manage a network. Principles of Network Management. Management in networks is fuzzy. The duty of being transparent in our work and sharing our knowledge rests with all workers, especially management.

Enterprise Social Technology – Review

Harold Jarche

As project manager Corey Travis writes: For the content, we decided to heavily outline the chapters, then narrow the crowd by picking three potential writers for each chapter. The book is not focused on social media for workplace performance improvement, my own area of professional interest.

eLearning Conferences 2013

Tony Karrer

link] or [link] December 2-4, 2012 Communication and Management in Technological Innovation and Academic Globalization (COMATIA ), 3 rd , Paris, France. link] December 4-5, 2012 Higher Education Asset Management and Maintenance Conference , 1 st , Vibe Savoy, Melbourne, Australia.

Harold Jarche » Big Consulting Companies Jumping on Bandwagon 2.0

Harold Jarche

Watch Kiran Bir Sethi [link] no technology required Themes Complexity PKM Social Learning Work Literacy Threads Books Commons Communities Friday's Finds Informal Learning InternetTime Learning OpenSource Performance Improvement Technology Wirearchy Work About Advertisers Clients Consulting Contact Français Key Posts Projects Toolbox Big Consulting Companies Jumping on Bandwagon 2.0

eLearning Conferences 2012

Tony Karrer

link] December 1-3, 2011 E-Activities (e-Learning, e-Communities, e-Commerce, e-Management, e-Marketing, e-Governance and Tele-working) , 10 th , sponsored by World Scientific and Engineering Academy and Society (WSEAS), Bina Nusantara University, Island of Java, Indonesia. Clayton R.

Getting to Working Smarter

Harold Jarche

The Training Development branch was also keen on performance improvement and much of our own professional development reflected the practices of human performance technology. This takes the best from ISD, HPT and social learning and also incorporates knowledge management, organizational development, network and management theory to look at how we can develop the next practices that will inform networked organizations.

eLearning Conferences 2011

Tony Karrer

link] or [link] December 14, 2010 International Workshop on Knowledge Discovery Using Cloud and Distributed Computing Platforms , Sydney, Australia. link] January 4-7, 2011 International Congress for School Effectiveness and Improvement Conference (ICSEI 2011), 24 th , Limassol, Cyprus.

Working Smarter Fieldbook | September 2010 Edition

Jay Cross

This is a book for business managers who want to build workforces that improve performance naturally, without prodding. Anyone who invests in brainpower to improve organizational performance can benefit from the messages in The Working Smarter Fieldbook.

Learning Communities List

Tony Karrer

Assessment, benchmarking, competencies, content development, course development, e-learning, EPSS (electronic performance support systems), evaluation, instructional systems design (ISD), job aids, knowledge management, learning characteristics, learning outcomes, learning styles, needs assessment, objectives, performance improvement, return on investment (ROI), strategic analysis, task analysis, tools for training and learning, train-the-trainer, training and development. (E-)learning

eLearning Conferences 2010

Tony Karrer

link] December 7-9, 2009 International Association for the Scientific Knowledge (IASK) Teaching and Learning : Excellence and Quality – Timeless Challenges in Education, Proto, Portugal. link] January 27-28, 2010 Management World 2010, Raffles City Convention Centre, Singapore.

Ignoring Informal

Clark Quinn

I received in the mail an offer for a 3 book set titled Improving Performance in the Workplace. It’s associated with ISPI, and greatly reflects their Human Performance Technology approach, which I generally laud as going beyond instructional design. The second volume includes performance interventions, and includes elaerning, coaching, knowledge management, and more (as well as things like incentives, culture, EPSS, feedback, etc.

Time for the Training Department to be Taken Seriously


Today, I’m going to talk about learning content management (ECM) and enterprise content management (LCM). She was the person responsible for the content management strategy of a large European governmental agency. Home About Podcasts Videos Xyleme Inc.

eLearning Conferences

Tony Karrer latwf/login_mailinglist.html January 12-14, 2009 Management World 2009, Singapore. link] January 28-29, 2009 College and University Performance Conference , sponsored by the American Strategic Management Institute, Arlington, Virginia, USA. link] January 28-30, 2009 International Conference on Knowledge Management , Dubai, United Arab Emirates.

Harold Jarche " PKM - Personally Managing Your Knowledge

Harold Jarche

Performance Improvement. PKM - Personally Managing Your Knowledge. In looking at how we can make sense of the growing and changing knowledge in our respective professional fields (e.g. About. Consulting. Contact. Français. Key Posts. Projects. Toolbox.


Ten years after

Jay Cross's Informal Learning

Machine-age managers complained when employees had downtime because they were in training. In the face of massive change, it’s tempting to sit things out, make a few improvements here and there, watch the 1,000 channels of television when they arrive. A great year of improving efficiency in a mature business yields what? A 20% improvement on the bottom line? A 100% improvement? Why is this a management responsibility? Knowledge is power.