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Knowledge Management for Decision Memories

Harold Jarche

Institutional decision memories can describe how and why we, as an organization, chose one course of action over another. This is Big Knowledge Management , leveraging the power of enterprise software platforms to store decision, process, and event memories.

Institutional Memory and Knowledge Management

Harold Jarche

The main themes are: Memories are captured as knowledge artifacts, each limited by what it can convey, depending on its nature and the knowledge of recipient. Decision memories have a certain importance for organizations, to understand why decisions were, or were not, taken.

Becoming personal knowledge managers

Harold Jarche

Tweet Nick Milton highlights an overview of knowledge management (KM) from Susan Camarena , CKO at the Federal Transit Authority, which includes: How do we implement KM? This is the root of personal knowledge management (PKM).

Loose hierarchies for knowledge management

Harold Jarche

Knowledge-sharing practices are highly contextual. This makes sense when you consider that knowledge sharing is deeply personal as well as social, so it reflects the larger culture and the particular workplace.

Defibrillating Knowledge Management

Martijn Linssen

This is not the original title for this blog, the change is a bow towards the good folks on the ACT-KM listserv, some of whom are checking for a pulse on the teenaged wrist of Knowledge Management. However, for organizational knowledge, the focus is on these conversations.

The Hyper-social Organization – Review

Harold Jarche

The main premise of The Hyper-social Organization is that social media, connectivity and always-on technology are enabling what humans do naturally; to be very social. The authors on knowledge management: Of course, one of the big challenges for companies is that, unlike information or data, knowledge does not flow easily, as it relies on long-term trust-based relationships. Tweet.

Organizations, work, and learning

Harold Jarche

They cover the main themes of organizations, work, and learning, that I have been discussing on this blog since 2004. It is an overview of personal knowledge mastery ( PKM ). The post-hierarchical organization. Key point: Organizations have to become knowledge networks.

The learning organization: an often-described, but seldom-observed phenomenon

Harold Jarche

The role of managers should be to manage the system, not the individual functions. The real barrier to systemic change, such as becoming a learning organization, is command & control management. Even team-based knowledge comes and goes.

Knowledge Management Core Issues

Tony Karrer

With an ever deceasing half-life of knowledge , just keeping up has become a major corporate imperative. We have made little progress in preventing those repeating errors, as firms grow in size and complexity, building relationships that enable knowledge flows, keeping in the loop and finding stuff becomes a huge issue. Discovering opportunities and gaps in knowledge flows, improving personal networking and finding experts (in larger firms).

Collaborators, Cooperators and People I Learn From

Luis Suarez

Organizations need to extend the notion of work beyond collaboration, beyond teams, and beyond the corporate fire wall. Knowledge Management Learning Open Business Personal KM Productivity Tools

IBM’s Trip to Become A Socially Integrated Enterprise

Luis Suarez

The amount of knowledge, expertise, know-how, skills, experiences, project / team / community related work that has come out as a result of using these social tools can be quite overwhelming, given the sheer numbers.

Redefine the Workplace of the Future with Social Learning

Luis Suarez

it’s been a long while since last time that I participated on a Blog Carnival, specially around the topic of Collaboration, Knowledge Sharing and Learning. Innovation Knowledge Management Learning Personal KM Social Enterprise

Don’t Underestimate the Value of Your Community Managers

Luis Suarez

Key concepts like social capital skills, open knowledge sharing, collaboration, engagement, commitment, passion, trust, etc. To train the entire organization on social media, internal social software, social business, social processes and workflows and community management.

Reflections from 2011 – Is Employee Engagement Still a Myth?

Luis Suarez

Yes, I know, we have seen , or been exposed , to a good number of really good articles that talk extensively about how to keep your employees , i.e. your knowledge workers , motivated to do their best and keep growing further in their career aspirations , contributions, purpose, meaning , etc.

How the Social Enterprise Defines the 21st Century Workplace – Moving To The Edge

Luis Suarez

Yes, I am referring to the so-called Knowledge Web Workers. Knowledge workers are not getting hired, because social computing tools are helping solve most of the companies’ problems / issues without having to spend extra money on hiring new resources.

How Narrating Your Work Helps You Become More Effective by Saving Precious Time

Luis Suarez

But if we take a look closer, then we are going to find out that perhaps the tools where problems are, and therefore where knowledge workers get work done, may not be the right tools in the first place.

Liberate Your Company Through Employee Engagement

Luis Suarez

But the most worrying thing is that it will never become a reality unless we shift gears with regards to our mindsets in jumping forward on to what it would really mean nonetheless: a dual-lane highway of engagement between knowledge workers and their employers.

Welcome to the Social Enterprise Awakening!

Luis Suarez

phase I mentioned back then that is helping us all, knowledge workers, realise how this is our moment. Passion of your knowledge workforce about what they do, what they believe in and the connections and relationships they have been able to build over the course of time as a result of it.

Dare to Disagree through Critical Thinking

Luis Suarez

The old world is broken but we can’t see the shores of a new one yet” as perhaps one of the biggest challenges that corporate knowledge workers keep facing in today’s business world.

Welcome to the Era of Radical Openness

Luis Suarez

events, where more and more knowledge workers (AND citizens) are demanding a whole lot more openness and transparency in terms of how organisations across sectors and industries actually function around their day to day business operations.

Let The Next Adventure Begin – The With Whom (#CAWW)

Luis Suarez

In a now more than ever hyperconnected, networked and complex systems driven working environment I pretty soon came to the conclusion, as I went solo and independent, that my odds to make a bigger difference out there would have been more notorious by being part of a network of rather talented, passionate, engaged, inspiring and rather thought-provoking knowledge (Web) workers, with whom, if anything, you sense you aren’t anymore the smartest person in the room, the network is.

Social Business – *The* Ecosystem

Luis Suarez

Well, because no matter how much of your knowledge you share out there, as a business, out in the open for everyone to enjoy, like KM extraordinaire Bob Buckman would say even today, the person or entity who / that still knows the most about that piece of knowledge is yourself.

Is it time for a BYOL (Bring Your Own Learning) strategy in your organization? #BYOL

Jane Hart

Furthermore, as Dan Pink has shown us in Drive: the surprising truth about what motivates us , autonomy is a highly motivating factor within an organization: “ Control leads to compliance, autonomy leads to engagement.”. Get organized.

State of the Net 2012 – People Tweet Tacit Knowledge – Part Two

Luis Suarez

This time around though by one of my favourite thought leaders and KM / Complexity mentors, the always insightful and incredibly knowledgeable Dave Snowden , whose blog , along with Euan’s , are two of my most essential, critical reads of the day, every day.

The Trials and Tribulations of a Mobile Knowledge Worker in a Social Business World

Luis Suarez

And, finally, make my way to Barcelona, where I took a couple of days off to unwind and recharge my batteries to finish off the business trip with conducting an IBM workshop for managers on Why Social Business, Why Now and How to get started. .

Why Social? To Help Colleagues Work Together Much More Effectively

Luis Suarez

Both of them have been put together by a couple of really good friends who are very well versed on this whole topic of Social Business, Collaboration and Knowledge Sharing. Organizations aren’t capable of this. [.]

How to Use Employee Engagement to Boost Your Business

Luis Suarez

along with listing some of the main issues I have always believed are some of the main drawbacks from a lack of engagement by knowledge workers within their organisations and businesses (No, I am not going to spoil those for you, you would have to watch the video!

Time For KM To Manage Knowledge About Management?

Steve Denning

I was therefore somewhat surprised when I found that most of the great knowledge management programs that I observed in large organizations around the world were eventually closed down, sidelined or shifted to the periphery. Why, I asked myself, did managements act this way?

The Collaboration Cycle

Dan Pontefract

In a previous instalment entitled “ The Collaboration Curve ”, I discussed the basic premise that over a period of time and as the use of collaboration methods increase, a user’s knowledge, engagement, network and ultimately their performance would increase.

Social Business Forum 2011 – Communities or Organisations – The New Collaboration Ecology

Luis Suarez

Well, a couple of weeks ago my good friends from Open Knowledge announced that the video recordings from the different keynote and breakout sessions are now available for public viewing over at the Social Business Forum Agenda Web site.

Unlease Your Organizations Knowledge Sharing Processes

Beth Kanter

Note From Beth: Many of us don’t value taking the time for intentional learning within our organizations. Being intentional about learning can also help an organization scale effectively. Unlease Your Organizations Knowledge Sharing Processes – Guest Post by Kelcie Tacchi.

Personal Knowledge Management

Jay Cross

To the right of that section are feeds I like and local organizations & events. That’s the top layer of my Personal Knowledge Management set-up. How do you organize your PKM?

Community Management Fundamentals – Where Do I Start?

Luis Suarez

Knowledge Management, Collaboration, Learning, Social Computing within the Enterprise, Productivity, Work Life Integration, etc. Well, how about some Community Management Fundamentals ? Community managers anyone? Community Management Fundamentals.

How traditional management is killing microcredit

Steve Denning

Main | Rachel Botsmans cool TED video: Getting rid of our addiction to things » January 14, 2011 How traditional management is killing microcredit Traditional management has a wonderful track record of sidelining, downsizing or eliminating anything that is creative or imaginative or innovative.

Want to Trust Your Employees? Give Them All Unlimited Vacation Days

Luis Suarez

So considering that you have got a whole bunch of hard working networked knowledge workers, why wouldn’t you allow them to take as many holidays as they would want to? IBM Innovation Knowledge Management Knowledge Tools Learning Life Social Enterprise Work Life Integration

The Standalone LMS is Dead

Dan Pontefract

Those organizations (and frankly public learning institutions) that are clinging to their standalone learning management systems as a way in which to serve up formal ILT course schedules and eLearning are absolutely missing the big picture. Sadly, there are too many organizations like this out there. When you hear people say ‘we need Facebook for the organization’ … I don’t think that’s exactly what they mean.

Social Business – Where Ideas Keep Fighting Hierarchy

Luis Suarez

Indeed, as Jon himself wrote over 13 years ago: “ In an increasingly interconnected world, a new organising principle is emerging… “ “ Wirearchy is a dynamic two-way flow of power and authority based on: Knowledge. Steve Jobs talks about managing people [video] youtu.be/f60dheI4ARg

Smart Filtering – On Humanising and Socialising the Web

Luis Suarez

to have a touch of civic responsibility , be rather transparent and provide knowledge workers with a bit more control of what goes through and what doesn’t. That balance point is different for every organization and every individual who works in or with it.

Making Business Sense of Social Media and Social Networking – Is Blogging Dead?

Luis Suarez

How are you going to keep up with your living, organic CV? How are you going to keep up with your informal learning activities, as well as that powerful Personal Knowledge Management tool you have built up, with lots of hard work and energy, over the course of the years?

Four Principles for the Open World by Don Tapscott #hippie2.0

Luis Suarez

Here they are … The Four Princples for the Open World : Collaboration : Essentially, we are consciously evolving into a new business world, as well as a society, where there are no longer any boundaries in / throughout organizations, where the firewall (Even our very own personal one!)