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  • DAVE SNOWDEN  |  SATURDAY, APRIL 3, 2010
    [Knowledge Management] Abrogation not assumption
    The fundamental error from my perspective is linked with the basic error in knowledge management, namely the tyranny of the explicit. It used to be a process of judgement (a word sadly missing in management these days) to determine pay for people who reported to you. It required the ability to defend a judgement based on knowledge of the individual. Managing people should be about exercising human judgement and taking responsibility for human decisions.
  • DAVE SNOWDEN  |  THURSDAY, NOVEMBER 26, 2009
    [Knowledge Management] Good food and good company
    Both old friends from the knowledge management world. His interest there is in large project management, and that got me on to the work with the AGILE and SCRUM communities on using Cynefin as a framework for understanding different approaches to management based on the level of constraint needed. I argued for an modular approach to project management, linking to Graham's view that projects should always be seen as a portfolio.
  • TONY KARRER  |  MONDAY, SEPTEMBER 21, 2009
    [Knowledge Management] LearnTrends 2009 – Free Online Conference
    We will bring together people who look at different aspects of learning and knowledge work to understand better what's going on in those areas and how we should be thinking about this holistically. Communities and Networks Knowledge Management Corporate Libraries Talent Management come together to form a cohesive picture. What should L&D managers be doing relative to these related efforts?
  • DAVE SNOWDEN  |  MONDAY, AUGUST 3, 2009
    [Knowledge Management] The unmerciful seat
    That started as an adaption of Boisot's i-Space (then it was a two by two) for use in knowledge management, and then migrated into the five domain model over a few years. I spent form just after 1000 this morning until around 1530 sat on this stool with a break for lunch and the odd coffee. We had a great crew with Producer/Director, camera and sound and Chris sat in for good measure to advise and take notes. The idea was to professionally tape a load of material.
  • HAROLD JARCHE  |  MONDAY, MAY 18, 2009
    [Knowledge Management] A landscape of influences
    I view the influence mechanisms as sources that one can tap when creating a personal knowledge management system. More exciting pattern and sense-making from Ross Dawson, this time with the Influence Landscape Framework Beta v. 1 : This adds to other conceptual frameworks to inform us on how we can look at learning, work and especially communication in this era.
  • DAVE SNOWDEN  |  WEDNESDAY, JANUARY 23, 2013
    [Knowledge Management] The narrative papers
    There have been a fair number over the years, particularly in the area of knowledge management which is where all of this got started. Back in the Knowledge Management days I produced a lot of material in the more popular journals. Simple but not simplistic talks about seven characteristics of Story and expands again on the archetype work but also introduces the use of fables for managing the mission and values of an organisation.
  • DAVID GURTEEN  |  THURSDAY, MARCH 30, 2017
    [Knowledge Management] Blog Post: Why we never think alone
    By David Gurteen I went up to the RSA in London recently to hear a talk "Why we never think alone" by Steven Sloman, a cognitive scientist, The talk was to promote his recent book co-authored with Philip Fernbach: The Knowledge Illusion: Why We Never Think Alone. Credit: The Knowledge Illusion: Why We Never Think Alone. How do we manage our knowledge when we understand so little but think that we know it all and resist being proved wrong?
  • STEVE DENNING  |  SATURDAY, DECEMBER 4, 2010
    [Knowledge Management] Laughter in the workplace
    If you’re not hearing laughter, it’s a sign you’re still in the land of 20th Century management. The laughter of the new management is not laughter at the misfortunes of others or at those who have offended a powerful patron. By contrast, my encounters with traditional management were always deadly serious. In traditional management, the power structure is no laughing matter. In radical management, jokes about the hierarchy are possible.
  • STEVE DENNING  |  SATURDAY, JANUARY 15, 2011
    [Knowledge Management] Another advantage of social media conversations
    This gave me a sobering insight as to how long it might take for a commitment to truth to become the norm in management. Subscribe to this blogs feed About Visit SteveDenning.com Email Me Sign Up for My Free Newsletter Recent Posts Reinventing management Part 7: Implementing the transition Memo to Larry Page: What Google Needs Now: A Tight Focus on Client Delight Is Internet access a basic human right?
  • TONY KARRER  |  THURSDAY, NOVEMBER 17, 2011
    [Knowledge Management] eLearning Conferences 2012
    link] December 1-3, 2011 E-Activities (e-Learning, e-Communities, e-Commerce, e-Management, e-Marketing, e-Governance and Tele-working) , 10 th , sponsored by World Scientific and Engineering Academy and Society (WSEAS), Bina Nusantara University, Island of Java, Indonesia. link] December 4-5, 2011 Association for Computing Machinery (ACM) Symposium on Computer Human Interaction for Management of Information Technology , Boston, Massachusetts, USA. Clayton R.
  • LUIS SUAREZ  |  TUESDAY, MARCH 25, 2014
    [Knowledge Management] The Therapy of Blogging While Showing Off Your Ideas Out in the Open
    practitioner with over 15 years of experience on knowledge management, collaboration, learning, online communities and social networking for business, and has been living, since February 2008, a (work) life without email challenging the status quo of how knowledge workers collaborate and share their knowledge by promoting openness, transparency, trust, sustainable growth, engagement, connectedness and overall smart work.
  • DAVID GURTEEN  |  THURSDAY, DECEMBER 29, 2016
    [Knowledge Management] Blog Post: Four great ownership questions from Peter Block
    Knowledge management (KM) is a challenging discipline given that it deals with the complex adaptive nature of human social systems. By David Gurteen I run two interactive sessions at KM Asia in Hong Kong just before Christmas. 09:45 - 10:00 Connection before content. Consider yourselves as much an owner and co-creator of the conference experience as the Chair, speakers and facilitators. This ice-breaker session is driven by four 'ownership' questions from Peter Block.
  • JAY CROSS  |  SUNDAY, NOVEMBER 15, 2009
    [Knowledge Management] Learning and KM: Separated at birth?
    I sensed that learning and knowledge management were converging and invited bloggers form both sides to get together at the Tidehouse to share viewpoints and guzzle beer. Andrew McAfee , Principal Research Scientist , Center for Digital Business – MIT Sloan School of Management and Author, Enterprise 2.0. The mid-1990s saw a knowledge-sharing culture at E&Y that guided behaviors, activities, and goals and was viewed as a competitive advantage.
  • HAROLD JARCHE  |  FRIDAY, NOVEMBER 12, 2010
    [Knowledge Management] Normal isn’t normal anymore
    Trends in Knowledge Management – “a short synthesis & worth a read&# : Traditionally, KM was more often than not a top-down driven approach. For example, document taxonomies and knowledge sharing procedures were defined; identified experts shared their knowledge in defined communities. The traditional approach to workplace learning has been about managing and controlling the learning experience, keeping it really top down.
  • HAROLD JARCHE  |  TUESDAY, FEBRUARY 9, 2010
    [Knowledge Management] Talking about PKM
    KMers.org runs a regular TweetChat on knowledge management (KM) issues and today’s was on Personal Knowledge Management (PKM) , with the following agenda: What effective means have we found to aggregate, filter and share information? — @markgould13 For me, PKM is a precursor for social knowledge sharing, so I use Delicious, Twitter and Wordpress. — @petertwo Incentive for PKM is PCM (Personal Career Management).
  • DAVID WEINBERGER  |  WEDNESDAY, NOVEMBER 18, 2015
    [Knowledge Management] Quiet blog
    In part it’s because I’ve been traveling — to Mexico City for a library conference I blogged about, to Penn State for a talk at the new and really interesting Center for Humanities and Information , to Atlanta to talk at a Deloitte internal Knowledge Management get-together. (I’ve This has been one of the longest stretches of non-blogging for me since I stopped blogging every freaking day in around 2010.
  • DAVE SNOWDEN  |  SATURDAY, OCTOBER 23, 2010
    [Knowledge Management] Bring your own Barrel Party
    If you want to learn the latest on scalable (and I emphasise that word) narrative approaches to knowledge management and learning this is also for you. For those interested, in combination with Narrate and others in the UK Network I am presenting two half day sessions on recent and planned projects using SenseMaker®.
  • GEORGE SIEMENS  |  WEDNESDAY, SEPTEMBER 22, 2010
    [Knowledge Management] PLE: connectivist or constructivist
    NBTs (Network Based Training) will make possible persistent learning and knowledge management environments. Viplav provides a good starting point on providing better differentiation between theories of knowledge and learning.
  • HAROLD JARCHE  |  WEDNESDAY, JUNE 2, 2010
    [Knowledge Management] Knowledge Transfer
    I have accepted a term contract as Knowledge Transfer and Partnerships Officer in Research Services. I also intend to discuss issues around technology and knowledge transfer in the context of higher education. You can expect more knowledge management type discussions. This will definitely be a learning experience and I look forward to expanding my network and my knowledge.
  • HAROLD JARCHE  |  FRIDAY, FEBRUARY 19, 2010
    [Knowledge Management] Information is free; Experience is expensive
    juneholley: Emergence and management. Yes, it is certainly true that the role of managers is probably exaggerated (with their pay). But the project of changing management is unnecessary. Over-managed firms will self-destruct, possibly at great cost to themselves and others, simply because managers have to be paid for and management that is not necessary simply makes a firm unwieldy, inefficient and unprofitable.
  • HAROLD JARCHE  |  FRIDAY, FEBRUARY 12, 2010
    [Knowledge Management] A quotable week on Twitter
    Knowledge. snowded: Narrative as Mediator : Without the mediation of narrative there can be no knowledge transfer or learning. Without embodied knowledge there will be no wisdom. exectweets “Knowledge has to be improved, challenged, and increased constantly, or it vanishes.&# – Peter Drucker. jackvinson: PKM [personal knowledge management] in the enterprise? Here are some words of wisdom, gleaned from Twitter this past week.
  • DAVID GURTEEN  |  SATURDAY, SEPTEMBER 26, 2009
    [Knowledge Management] The best defintion of KM yet!
    The purpose of knowledge management is to provide support for improved decision making and innovation throughout the organization. This is achieved through the effective management of human intuition and experience augmented by the provision of information, processes and technology together with training and mentoring programmes. By David Gurteen The best definition of KM yet and some excellent guiding principals from Dave Snowden in a recent blog post.
  • TONY KARRER  |  TUESDAY, JUNE 30, 2009
    [Knowledge Management] eLearning Hot Lists Moving to eLearning Learning
    Important announcement: I've moved where I will be creating the eLearning Hot Lists. So … Want a weekly list of the best content on eLearning from around the web? Please read this post and then head over to eLearning Learning and subscribe to the Best Of feed via RSS or eMail. In Using Social Signals to Find Top eLearning Resources I discussed a particular example of using the social signals capability of Browse My Stuff to find good resources on a particular topic.
  • DAVID GURTEEN  |  FRIDAY, JUNE 19, 2009
    [Knowledge Management] On idealistic solutions
    Knowledge Management should be focused on real, tangible intractable problems not aspirational goals. By David Gurteen Dave Snowden said something recently that typified my approach to everything that I have done in life over the last 10 years or more. It should deal pragmatically with the evolutionary possibilities of the present rather then seeking idealistic solutions. Credit: Dave Snowden.
  • HAROLD JARCHE  |  FRIDAY, MAY 1, 2009
    [Knowledge Management] Work is learning, learning work
    My current interest in Web social media is that these tools and platforms give us a better way to engage in collaborative work and help us integrate learning into our daily pratice, such as personal knowledge management. As host of this month’s Working / Learning Blog Carnival , David Wilkins challenged participants to think about the intersections between working and learning: When does work become learning? When does learning become work?
  • HAROLD JARCHE  |  TUESDAY, JANUARY 27, 2009
    [Knowledge Management] The future of certification
    For example, I think technology in learning and performance is at this point a core skill, as are informal learning approaches and sister competencies such as knowledge management and performance consulting. At some point in the life of a discipline there is a drive toward certification. Want to be a real estate agent ? It’s a quality thing, so we’re told.
  • TONY KARRER  |  WEDNESDAY, FEBRUARY 28, 2007
    [Knowledge Management] New Meme - Media I Consume - How about a change?
    This made me think about the recent DIY discussions and some prior posts around PKM and Personal Learning: The future of learning is DIY The future of learning is DIY DIY not ISD DIY vs. Formal Learning Personal Knowledge Management ( PKM ) PKM and Personal Learning PKM and Informal Learning Personal Learning for Learning Professionals - Using Web 2.0 I got tagged by Luis Suarez around a new meme going around that focuses on "Media I Consume".
  • TONY KARRER  |  WEDNESDAY, OCTOBER 24, 2007
    [Knowledge Management] Enterprise 2.0 Has Arrived
    Keep in mind Knowledge Management (KM). And my firm conclusion is that there are many new methods, skills, tools, knowledge around how to accomplish our work and learning (see Needed Skills for New Media ). Great article by Dion Hinchcliffe - The State of Enterprise 2.0. Increasing evidence abounds that Enterprise 2.0 adoption has begun in earnest with a typical example being Wells Fargo taking the plunge , having rolled out Enterprise 2.0 platforms to 160,000 workers.
  • DAVE SNOWDEN  |  TUESDAY, OCTOBER 6, 2009
    [Knowledge Management] A letter from Bad Homburg
    I started off with a key quote from Polyani, to argue (i) that Nonaka's SECI model was a gross and dangerous misinterpretation of tacit knowledge and (ii) that we need to aim for a synthesis of human and machine intelligence to enable, and enpower sense-making in organisations and society. While tacit knowledge can be possessed by itself, explicit knowledge must rely on being tacitly understood and applied. Hence all knowledge is either tacit or rooted in tacit knowledge.
  • STEVE DENNING  |  SUNDAY, FEBRUARY 26, 2012
    [Knowledge Management] An innovative workshop on radical management
    In these three days ( March 19-21 in Washington DC ), you will discover how to use radical management to thrive in the 21 st Century creative economy and the world of continuous innovation. Have you ever considered how to get your Agile/Scrum teams the support from top management that they need to be sustainable? Do you know how to powerfully communicate the essence of Agile to senior managers and inspire them to support your teams? If you’re a public sector manager….
  • HAROLD JARCHE  |  WEDNESDAY, OCTOBER 6, 2010
    [Knowledge Management] Network Learning
    Tweet I mentioned in my last post that the term “personal knowledge management&# ( PKM ) does not adequately describe the sense-making process that I attribute to it. It’s rather obvious that knowledge cannot be managed, as Dave Jonassen has said many times: Every amateur epistemologist knows that knowledge cannot be managed. Sharing knowledge produces network effects.
  • DAVE SNOWDEN  |  THURSDAY, AUGUST 26, 2010
    [Knowledge Management] The Kings Arms
    I had the afternoon free before an evening meeting/briefing on impact measurement and knowledge management in the health Service. To Oxford today for a series of meetings. Firstly more work on the use of SenseMaker® as a new way to incorporate larger volumes of people in scenario planning and also moving that planning from a linear staccato process to a continuous one linking strategy with operations.
  • HAROLD JARCHE  |  TUESDAY, AUGUST 24, 2010
    [Knowledge Management] Personal Information Management for Sense-making
    Tweet George Siemens calls it information management (what I describe as PKM). I specifically use the term information instead of knowledge. We encounter a continual flow of information – most of it will never become “knowledge”. From my perspective, the knowledge aspect of PKM is an emergent property of the activities conducted, many of which are merely information management. For sure, merely tagging an article does not create knowledge.
  • HAROLD JARCHE  |  FRIDAY, JULY 16, 2010
    [Knowledge Management] From Mark Twain to the Future
    Has Knowledge Management Been Bad For Us? But I think we’re missing the point about the real value of knowledge. Here are some of the things I learned on Twitter this past week: Mark Twain’s Posthumous Bombshells by @cburell. Why is Mark Twain’s autobiography only coming out now, 100 years after his death? Because he stipulated so before dying.
  • HAROLD JARCHE  |  THURSDAY, JULY 8, 2010
    [Knowledge Management] Schwerpunkt: Management
    Human Resources (HR) seem to be out out of sync with organizational needs as well, nicely summed up in a recent FastCompany article: I think successful organizations are very rigorous and creative about getting profitable work from their employees, their managers, and their business units. But the real culprit is management and that’s what needs to change. The fundamental assumptions, attitudes and values are at odds with those of traditional management.
  • DAVE SNOWDEN  |  THURSDAY, JUNE 24, 2010
    [Knowledge Management] The tyrrany of the abstract symbolic
    The key quote here is this: If we think about apprentice models of knowledge transfer, we see the importance of acquiring experience over time for both knowledge transfer and development of the field as a whole. Contrast that with the simplistic approach to complex situations involved in the sick stigma cult and the focus of knowledge management on the hopeless task of making tacit knowledge explicit.
  • HAROLD JARCHE  |  FRIDAY, JANUARY 15, 2010
    [Knowledge Management] Learning is the Work
    One of the most effective mechanisms for knowledge transfer which has emerged in human history is the apprentice scheme. While in the early stages of knowledge transfer there was a degree of rote learning, increasingly the apprentice learnt by practice and by tolerated failure. BFchirpy to @JaneBozarth & @usablelearning “Re: Killer Learning Management System – it’s the web, silly.&#.
  • DAVE SNOWDEN  |  FRIDAY, NOVEMBER 27, 2009
    [Knowledge Management] On the leaving of Singapore
    I was out to speak at a conference on knowledge management for IPQC. I'm in the lounge at Terminal 1 of Changi Airport waiting to be called for the delayed QF31, my first flight on the A380. I'll make it back in time to get down to Cardiff for Wales v Australia on Saturday. I took this photo from my hotel balcony this morning. Its the first hotel I ever stayed at in Singapore over a decade ago.
  • HAROLD JARCHE  |  MONDAY, APRIL 27, 2009
    [Knowledge Management] Learning products
    I use my personal knowledge management (PKM) process for some of my own sense-making, involving several internally (sort, categorize, make explicit, retrieve) and externally (connect, exchange, contribute) focused activities: Here’s a first look at some of the learning “products&# that can be created: Sort & Categorize: lists; taxonomies; topic maps; mind maps.
  • HAROLD JARCHE  |  MONDAY, MARCH 9, 2009
    [Knowledge Management] The Community Manager
    One role that will likely gain importance is that of Community Manager. The role of community manager in an organization will be to manage organizational communities of practice, communities of interest and have an understanding of some of the other communities that touch each of us. Workplace-related communities often address only the knowledge and economic aspects but as human beings we need more.
  • HAROLD JARCHE  |  THURSDAY, FEBRUARY 19, 2009
    [Knowledge Management] 5th Anniversary
    My personal knowledge base is now over 1,400 blog posts with +3,000 comments. I have settled on an average of 15 per month which seems to be enough for personal knowledge management (implicit => explicit) and I don’t feel under pressure to publish. On 19 February 2004, I went down the rabbit hole and started this blog: This is where I post my thoughts and comments on ideas, events or other writings that are of a professional interest to me.
  • DAVE SNOWDEN  |  TUESDAY, JANUARY 27, 2009
    [Knowledge Management] An all too brief visit to Halifax
    I had a good set of meetings on day one, firstly with a senior management group and then a collection of people involved with the web, knowledge management and social computing. Also the possibility to radically reduce the cost of surveys and shift them to dynamic real time creators of knowledge also elicited a good response and some excellent questions. A flying visit to the cold of Halifax, Novia Scotia was a good way to end this North American trip.
  • MARK OEHLERT  |  THURSDAY, JULY 17, 2008
    [Knowledge Management] IDG: "US Air Force Lets Web 2.0 Flourish Behind Walls"
    The new techniques, including blogs, wikis and personal profiles, are coming out of an initiative by Air Force Knowledge Now (AFKN), a resource provided on the Department of Defense (DOD) intranet. Army, Navy and Marines, according to Randy Adkins, director of the Air Force's Center of Excellence for Knowledge Management ( Link ). The U.S. Air Force is using Web 2.0
  • STEVE DENNING  |  FRIDAY, DECEMBER 17, 2010
    [Knowledge Management] The Leader's Guide to Radical Management: Our Dickensian economy.
    The root causes of the disease These problems have not arisen because the private sector has forgotten how to manage. These problems have arisen because the economy has changed in fundamental ways while the way we are managing our organizations hasn’t. The other is the shift in the nature of work from semi-skilled work to knowledge work. I’ve synthesized what these books are saying in my article, The Death—And Reinvention—of Management.
  • STEVE DENNING  |  SATURDAY, DECEMBER 18, 2010
    [Knowledge Management] The Leader's Guide to Radical Management: The most beautiful gift.
    Or if you follow Dave Moran’s advice , and give The Leader's Guide to Radical Management to your boss, (“A great book to give to your manager” says Dave), you can also get an amazing array of free gifts (many hundreds of pages worth of stuff). Reinventing management Part 6: From command to conversation How education is infected by bureaucracy: We need a new culture of learning Obama and the moral of the salmon: its the story, stupid!
  • STEPHEN DOWNES: HALF AN HOUR  |  MONDAY, NOVEMBER 25, 2013
    [Knowledge Management] Notes from Centre Jacques Cartier seminar on MOOCs, Lyon, France
    FutureLearn students - it''s normal to see this pattern Tony Bates Making MOOCs really useful - drivers of change - new skills: - knowledge management - how to find, apply & use information - independent learning - critical thinking - IT skills embedded in subject (ie subject-specific IT) - modern communications skills - eg how to create a youtube video - team work - are we teaching to those skills?
  • JAY CROSS  |  SUNDAY, NOVEMBER 16, 2008
    [Knowledge Management] The learning conference that kicks ass
    I’m interviewing Kevin Wheeler , the talent management guru, and the amazing Alvaro Fernandez , CEO of SharpBrains. Dave Pollard , the knowledge management wizard out to change the world, will talk about Working Smarter. Tomorrow, more than a thousand learning professionals will join the free, online party at Corporate Learning Trends and Innovation 08.
  • JAY CROSS  |  FRIDAY, MARCH 26, 2010
    [Knowledge Management] The key to understanding what’s going on
    Extreme swings toward technology and institutions were Taylor’s Scientific Management, robber barons, Business Process Reengineering, and narrowly-defined eLearning (removing all the people to make it work.) Knowledge management and corporate learning may never be the same. The potential effect on learning and knowledge management is huge.
  • TONY KARRER  |  THURSDAY, NOVEMBER 19, 2009
    [Knowledge Management] eLearning Conferences 2010
    link] December 7-9, 2009 International Association for the Scientific Knowledge (IASK) Teaching and Learning : Excellence and Quality – Timeless Challenges in Education, Proto, Portugal. link] December 17-18, 2009 International Conference on eLearning for Knowledge-Based Society , 6 th , Bangkok, Thailand. link] December 21-23, 2009 International Conference on Innovation in Teaching and Management of Higher Education (ICITM 09), Shah Alam, Selangor, Malaysia.
  • TONY KARRER  |  THURSDAY, NOVEMBER 11, 2010
    [Knowledge Management] eLearning Conferences 2011
    link] or [link] December 14, 2010 International Workshop on Knowledge Discovery Using Cloud and Distributed Computing Platforms , Sydney, Australia. link] December 14-16, 2010 E-Activities (e-Learning, e-Communities, e-Commerce, e-Management, e-Marketing, e-Governance and Tele-working) , 9 th , sponsored by World Scientific and Engineering Academy and Society (WSEAS), University of Los Andes, Merida, Venezuela.
  • ROSS DAWSON  |  TUESDAY, SEPTEMBER 24, 2013
    [Knowledge Management] Exploring the future of investment management
    Last week I was in Amsterdam for the International User Community Meeting of SimCorp, a leading provider of software for the investment management industry. I gave the keynote on the Future of Investment Management and ran a half-day Executive Master Class on Creating the Successful Organisation of the Future. My initial client base when I established my company was largely in financial services, and I began to focus on the investment management industry, for a number of reasons.
  • JAY CROSS  |  MONDAY, OCTOBER 18, 2010
    [Knowledge Management] Working Smarter Fieldbook | September 2010 Edition
    This is a book for business managers who want to build workforces that improve performance naturally, without prodding. In our mind’s eye, we are telling these stories to hands-on managers, people with titles such as sales manager, operations supervisor, project leader, and product manager. by Jay Cross, Jane Hart, Clark Quinn, Harold Jarche, Charles Jennings. Buy it | Read Excerpts | $24 | 390 pages. These ideas will set your hair on fire!
  • JAY CROSS'S INFORMAL LEARNING  |  SATURDAY, AUGUST 14, 2010
    [Knowledge Management] Personal Learning Environment 2010
    George writes: Announcing: Open Course – Personal Learning Environments, Networks, and Knowledge. This should be fun… Stephen Downes , Dave Cormier , and I will be offering an open course on Personal Learning Environments, Networks, and Knowledge , starting September 13. The course is jointly sponsored by the Technology Enhanced Knowledge Research Institute (TEKRI) at Athabasca University and NRC.
  • JAY CROSS  |  WEDNESDAY, APRIL 8, 2009
    [Knowledge Management] Informal Learning 2.0
    It’s the vision we’re selling to managers who don’t get it.&#. Today’s learning is a mash-up of performance support, internal communications, collaboration, social software, real-time feeds, organization development, what’s left of knowledge management, collective intelligence, search, nurturing communities, and traditional learning. Learning comes out of the training silo to join management’s set of performance drivers.
  • DAVE SNOWDEN  |  FRIDAY, DECEMBER 26, 2014
    [Knowledge Management] Statistical tails waging the dogs of truth
    This seems to have been an innate feature of management science and to a lesser extent social science considered more broadly. I'll write more on the health care issue in the new year but for the moment I want to focus on management science. That statistical engines then run and correlations are identified which are then distilled into prescriptive or advisory recipes for managers seeking to know outcome before action.
  • MARTIJN LINSSEN  |  SATURDAY, SEPTEMBER 25, 2010
    [Knowledge Management] Raising the Dial Tone, Part 2
    Home About Complexity Reading List Knowledge Management Reading List Raising the Dial Tone, Part 2 John 1 comment Complexity , Social Media , Strategy Sep 25 (Part 1 is archived at [link] Recently, Dennis McDonald offered that transparency and collaboration should be considered as efficiency measures in the Secretary of Defense’s initiatives. About John Dr. John Bordeaux brings 28 years’ experience working issues of national security and knowledge management.
  • MARTIJN LINSSEN  |  FRIDAY, DECEMBER 24, 2010
    [Knowledge Management] In Praise of the Olds
    Home About Complexity Reading List Knowledge Management Reading List In Praise of the Olds John 3 comments Personal Dec 24 Putting aside the fact that, back in my day, “the Olds” referred to a car owned by someone on the brighter side of the tracks – I recognize that this term now refers to the generations beyond the one currently in fashion. About John Dr. John Bordeaux brings 28 years’ experience working issues of national security and knowledge management.
  • DAVE SNOWDEN  |  THURSDAY, DECEMBER 2, 2010
    [Knowledge Management] The aging workforce (part 1)
    Today's Dilbert raised one of the classic issues in knowledge management. Back in the 1990s people argued that core knowledge walked out of the door each evening and might not return. The solution to this was to codify that knowledge so that it existed independently of the knowledge holder and thus became a corporate asset not a private one. Dilbert is one of the issues raised today in a classic knowledge management.
  • DAVE SNOWDEN  |  TUESDAY, MARCH 30, 2010
    [Knowledge Management] KM Hong Kong
    Karl Wiig who has a strong claim to be one of the founders of the knowledge management movement picked up on the intellectual capital concept which was one of the founding ideas. I was and remain dubious that knowledge is an capital asset within the normal meaning of the word. Knowledge is primarily a capability and changing the name was one idea that Karl and I discussed. Principle is to simplify then exaggerate to communicate knowledge effectively.
  • DAVE SNOWDEN  |  SUNDAY, MARCH 14, 2010
    [Knowledge Management] Situated meaning, a reflection
    A few years back at an Academy session in Washington I had presented my thinking on the use of complexity theory in knowledge management. He argues that this happened with knowledge in the late 80s and thus gave rise to knowledge management. Differences are critical to meaning, if we can't distinguish between things then knowledge is impossible. We need to take a more coherent and deliberate effort to manage our national brand.
  • HAROLD JARCHE  |  WEDNESDAY, JANUARY 27, 2010
    [Knowledge Management] PKM in 2010
    Personal Knowledge Management. Knowledge = the capacity for effective action (know how). Management = how to get things done. Knowledge. Sources of Info & Knowledge. Human knowledge currently doubles about every year and personal knowledge management is one way of addressing the issue of TMI (too much information). Informal, social learning is the primary way that knowledge is created in the workplace.
  • DAVE SNOWDEN  |  SATURDAY, JULY 4, 2009
    [Knowledge Management] Fighting the last war
    The Federal KM listserv has been much occupied with the question of creating a federal CKO and knowledge centre. Creating centralised groups are mostly harmles s to knowledge transfer largely because they do on impinge on the realities of practice. Using that experience is one of the things knowledge management was meant to be about.
  • HAROLD JARCHE  |  WEDNESDAY, JUNE 24, 2009
    [Knowledge Management] Learning and micro-blogging
    My own focus is using Twitter as another tool/process in personal knowledge management. Twitter can be used as a collaboration tool, performance support or knowledge management application. I’m presenting on Twitter and its uses for education and learning later today, as I noted in my last post. During the past few weeks I’ve been looking at my own uses of Twitter and compiling a list of resources on the subject.
  • XYLEME  |  THURSDAY, DECEMBER 3, 2009
    [Knowledge Management] Five Myths of Social Learning
    Home > Social Learning > Five Myths of Social Learning Five Myths of Social Learning December 3rd, 2009 Goto comments Leave a comment There is no question that the rise of social networks is creating a profound shift in the way training departments are delivering knowledge to their employees, partners, and customers. Social learning is all about providing more flexible and responsive ways for delivering this knowledge through user generated content, engagement, and feedback.
  • HAROLD JARCHE  |  WEDNESDAY, MAY 5, 2010
    [Knowledge Management] Identifying a collaboration platform
    I’ve noted before that the main objective of the modern training department should be to enable knowledge to flow in the organization. Work with management to fund and develop better tools and processes for workers. In 2005 I described Elgg as a Content/Community/Collaboration Management System that allows you to develop, invent and construct knowledge [knowledge management & social learning].
  • HAROLD JARCHE  |  THURSDAY, AUGUST 19, 2010
    [Knowledge Management] Marketing for Free Agents redux
    It has now become my knowledge base and provides fodder for articles and presentations. Cluetrain Thesis #9 says that networked conversations are enabling powerful new forms of social organization and knowledge exchange to emerge. It still requires hard work, perseverance, skill and knowledge but you can get recognized for your expertise. Many of these practices are interwoven with my personal knowledge management processes as well. Tweet.
  • LUIS SUAREZ  |  TUESDAY, JANUARY 24, 2012
    [Knowledge Management] Time Flies When You Are Having Fun – Happy IBM Anniversary!
    Who would have thought that on January 20th 1997 I would start working for IBM and that 15 years later I would still be there having a blast loving what I love doing: working smarter, not necessarily harder, with plenty of people as passionate as I am for everything related to knowledge sharing, collaboration, communities, learning and social networking, and aiming at doing, or, at least, trying my hardest, something meaningful and purposeful. Whoahh! Who would have thought about that, eh?
  • DAVE SNOWDEN  |  FRIDAY, MARCH 20, 2009
    [Knowledge Management] Ballerinas and Aircraft Carriers
    We have not even begun to scratch the surface of basic knowledge sharing and collaboration in government. Overall we need to remember that knowledge management is, to use the Greek, a matter of phronesis or practical wisdom; its the exercise of judgement and that can only be developed in action through the acquisition of habits. Seven Principles of Knowledge Management. Knowledge can only be volunteered it cannot be conscripted.
  • TONY KARRER  |  MONDAY, MARCH 16, 2009
    [Knowledge Management] Workplace Learning Professionals Next Job - Management Consultant
    But there was another significant trend in the answers… Learning and Work Converge In a world where Knowledge Work and Learning is Inseparable , finding ways to support and improve work is the same as finding ways to support and improve learning. Jay Cross in Ten Years After puts it: In a knowledge society, learning is the work. Isn't that the definition of management. The main objective of the new training department is to enable knowledge to flow in the organization.
  • XYLEME  |  TUESDAY, JANUARY 20, 2009
    [Knowledge Management] welcome to xyleme insider!
    Technorati Tags: content management system blog , learning blog , learning blogs Despoina News content management system blog , learning blog , learning blogs Comments (0) Trackbacks (0) Leave a comment Trackback No comments yet. Why Learning and Enterprise Content Management? Home About Podcasts Videos Xyleme Inc. Home > News > Welcome to Xyleme Insider! Welcome to Xyleme Insider!
  • DAVE SNOWDEN  |  TUESDAY, NOVEMBER 23, 2010
    [Knowledge Management] Gott ist tot (or reflections on KM keynotes)
    November has of recent years become the month in which I think about Knowledge Management. OK the proper objects of KM, decision making & innovation I think about a lot, but the world has moved on and the KM language tends not to be associated with them outside of Government, the legal profession and some engineering organisations.
  • HAROLD JARCHE  |  FRIDAY, AUGUST 20, 2010
    [Knowledge Management] Some unoriginal and wrong thoughts
    Think about prior knowledge / literacies needed to decode that page. Why not teach and encourage advanced Personal Knowledge Management skills, possibly using some of the online services? We sound desperate and strident because dealing with this level of managed ignorance puts tremendously unnecessary stress on our ability to solve complex problems. Tweet. Here are some of the things learned on Twitter this past week. QUOTES.
  • DAVID GURTEEN  |  TUESDAY, JULY 27, 2010
    [Knowledge Management] Blog Post: Hot tweets: July 2010
    Other then my website and this knowledge letter of course, it is one of my main ways of sharing and communicating. Knowledge for the Public Good (Societal Knowledge Management) [link] #KM. Questioning the use of targets in a world that has been taught that if it cannot be measured, it cannot be managed [link]. More thoughts on my recent Knowledge Café at Arup [link] #km #kcafe @davidpottinger.
  • HAROLD JARCHE  |  SUNDAY, APRIL 18, 2010
    [Knowledge Management] Working online is different
    I now take for granted my online personal knowledge management processes, such as social bookmarking; blogging and tweeting, but these habits make online collaboration much, much easier. With volcanic ash grounding most flights in northern Europe, I’ve been thinking about web conferencing and distributed work.
  • HAROLD JARCHE  |  FRIDAY, APRIL 9, 2010
    [Knowledge Management] On learning and responsibility
    Barrier 5: Manager Engagement. via @fdomon great post by @johnt : The myth of knowledge objects – the gap between knowing and acting: Quoting Patrick Lamb ( PDF ) “There is a profound and dangerous autism in the way we describe knowledge management and e-learning. At its root is an obsessive fascination with the idea of knowledge as content, as object, and as manipulable artefact.
  • HAROLD JARCHE  |  FRIDAY, MARCH 12, 2010
    [Knowledge Management] Communities, communication & construction of knowledge
    via @timkastelle Good #km post – Informal Information Management and Knowledge Management Are Not the Same Thing by @johnt. downes Social OS and Collective Construction of Knowledge. Some of the things I learned on Twitter this past week. oscarberg “Most enterprise social software platforms actually separate internal communication from external communication while email & phone doesn’t.&#.
  • DAVE SNOWDEN  |  SATURDAY, MARCH 6, 2010
    [Knowledge Management] Information ecologies
    I was part of a small but select group discussing the information ecology of crisis management. There was a general recognition that the old style information centric knowledge management approach would not work (although many government agencies are going down that path). An interesting day yesterday in New York.
  • HAROLD JARCHE  |  FRIDAY, DECEMBER 4, 2009
    [Knowledge Management] Friday’s Finds #29
    So let’s try calling it that—not a right but a monopoly on use , a “usemonopoly”—and then consider how the rapacious expansion of monopoly rights has always been counter to the public interest, no matter if it is Andrew Carnegie controlling the price of steel or Walt Disney managing the fate of his mouse. It is the evolution of knowledge on steroids.
  • DAVE SNOWDEN  |  WEDNESDAY, AUGUST 5, 2009
    [Knowledge Management] KMaus09:Day two practitioner Dale Chatwin
    Dale is Director, ABS Knowledge Management (Australian Bureau of Statistics) and starts by telling us its a story of failure! The initiative was mandated top down for the IT people (around 400) following a consultancy recommendation to senior management (there in lies many a story of failure). Attention increases in the audience. They had one of the early, and sophisticated Lotus Notes systems.
  • DAVE SNOWDEN  |  THURSDAY, JULY 23, 2009
    [Knowledge Management] New approachs to government
    Narrative approaches to knowledge management. Bereavement management Northern Ireland Health Service. I will be flying on to Australia Sunday for a couple of weeks before moving on to the US. The week starts in Perth with a seminar on complexity and then a project start up on indigenous issues. Wednesday is Canberra for a range of meetings and one public slot for ActKM at the National Archives. That runs 1500-1700 and the only cost is a donation to afternoon tea.
  • HAROLD JARCHE  |  WEDNESDAY, JULY 22, 2009
    [Knowledge Management] Future business of learning
    I think there is great potential in combining the best of organizational development, knowledge management, training, human performance technology and information technology to develop methods for working and learning in digital networks. The future business of Learning (or whatever name we finally settle on) lies in providing organisations with the tools, techniques and environments to support them in building employee capability and performance in an increasing range of areas.
  • HAROLD JARCHE  |  MONDAY, JUNE 1, 2009
    [Knowledge Management] Social tools for networks
    Effective knowledge sharing is what many organizations do not do well, or as Lew Platt past-CEO of Hewlett-Packard said, “if only HP knew what HP knows, we would be three times more productive&#. That’s the key benefit of personal knowledge management, in my opinion. If each person can better manage knowledge creation and capture, then it becomes easier to share it. I also make available information and perhaps knowledge that is useful to others.
  • DAVE SNOWDEN  |  MONDAY, JANUARY 12, 2009
    [Knowledge Management] Change for Cognitive Edge
    A second will focus on social computing and the links to knowledge management. One of the best books I have ever read on marketing is Moore's Crossing the Chasm. It looks at different periods in the life cycle of a product or service and identifies different strategies that should be adopted. In the early days you tend to deal with enthusiasts who know as much about the subject as you, so selling is conceptual or detailed.
  • TONY KARRER  |  THURSDAY, DECEMBER 14, 2006
    [Knowledge Management] Where Will the Change Come From?
    What's likely to happen here is that all sorts of innovation in learning, knowledge management, etc. A few weeks ago, I posted a summary around the November LCB Big Question "Are ISD / ADDIE / HPT relevant in a world of rapid elearning, faster time-to-performance, and informal learning?": eLearning Technology: Significant Work Needed to Help Instructional Designers Some interesting thoughts in the comments.
  • DAVE SNOWDEN  |  THURSDAY, JUNE 16, 2016
    [Knowledge Management] Cognitive Edge announces training courses for 2016 – Working with Complex Problems
    knowledge. Techniques and exercises are run through, with recommendations of how and where to apply them, examples of their use to knowledge management, transformational change, customer and employee engagement, risk management and much more. Course 2: Managing in Complexity. Topics will include: An introduction to Complexity Thinking – and its implications for leadership & management. Managing and strategising in Complexity using ABIDE.
  • MARTIJN LINSSEN  |  SUNDAY, AUGUST 8, 2010
    [Knowledge Management] “Human beings are social animals. We come together two by two in.
    Home About Complexity Reading List Knowledge Management Reading List How Are You Clumping? These groups assemble to achieve distinctive aims and to provide the satisfactions of sociability…Management thinkers, influenced by economists, have been slower to see the importance of social groups in organizations. Why do economists always seem to factor in humans as if Taylor’s Scientific Management ruled the Earth?
  • STEPHEN DOWNES: HALF AN HOUR  |  MONDAY, APRIL 5, 2010
    [Knowledge Management] Personal Knowledge: Transmission or Induction?
    I still think there is a deficiency in the personal knowledge management model being discussed in various quarters. Harold Jarche points to a diagram Silvia Andreoli adds to his last post on personal knowledge management. Here it is: Now the activity happening at the centre is becoming more sophisticated, with an expanded list of processes happening, to convert data into knowledge. I don't think there is a direct flow from data to knowledge.
  • HAROLD JARCHE  |  SATURDAY, DECEMBER 6, 2008
    [Knowledge Management] Harold Jarche " PKM - Personally Managing Your Knowledge
    PKM - Personally Managing Your Knowledge. In looking at how we can make sense of the growing and changing knowledge in our respective professional fields (e.g. Internally, we go through a process of looking at bits of information and try to make sense of it by adding to our existing knowledge or testing out new patterns in our sense-making efforts. Personal Knowledge Management | eduFutureBlog , on June 9th, 2008 at 5:21 Said: [.] About. Consulting.
  • CLARK QUINN  |  WEDNESDAY, OCTOBER 1, 2008
    [Knowledge Management] Training Specialist
    To me if you make the definition of "e-learning" so expansive (and yes, I realize there is overlap between e-learning and knowledge management but to classify knowledge management activities as learning seem silly) it makes the term almost meaningless. Yes, everything you do should be about learning and creating knowledge, but this is different from Learning with a Big-L and little-l learning.
  • CLARK QUINN  |  THURSDAY, MAY 1, 2014
    [Knowledge Management] Learning Quotient?
    I had the good fortune to be invited to the Future of Work event that was held here in Silicon Valley two weeks ago, and there were four breakouts, one of which was on learning and knowledge management. You can guess which one I was on (though tempted by the leadership and culture one; there was overlap). Within that breakout the activity was to pick four topics and further break out.
  • DAVE SNOWDEN  |  WEDNESDAY, JUNE 4, 2014
    [Knowledge Management] Judge not, but enable judgement
    One of these is to use SenseMaker® to provide a more effective feed into Net Promoter Score (NPS) and the other with a similar dramatise personæ to start the process of formalising our knowledge management offering. The market life cycle has moved on and our offering strategy needs to reflect that much of the work we (and others) have done to establish complexity as a new approach to management is paying off.
  • DAVE SNOWDEN  |  THURSDAY, MARCH 27, 2014
    [Knowledge Management] So what are we about?
    In keeping with that philosophy we seek to move on from the case-based approach that dominates social and management science, shifting to a model in which theory and practice coevolve to create effective and resilient solutions to intractable problems in both government and industry. Applications include culture & attitudinal mapping, organisational change, market research, knowledge management, and impact monitoring.
  • DAVE SNOWDEN  |  WEDNESDAY, MARCH 27, 2013
    [Knowledge Management] On writing
    I managed to write a whole article from start to finish today. I can say that as Jim has accepted it without knowledge of the creative process! Getting user orientated articles out was one of the things the Institute for Knowledge Management was measured on so it was a necessary feature of life.
  • DAVE SNOWDEN  |  THURSDAY, JANUARY 31, 2013
    [Knowledge Management] The place of belonging
    The new move is to allow direct entry to senior ranks without first spending time on the beat as a constable and makes the classic knowledge management error of ignoring the need for experience and ritual in creating identity. We manage the emergence of beneficial coherence within attractors, within boundaries. By managing what we can we now only do more with less, but we also allow locally contextual solutions to emerge. I was thinking a lot about identity today.
  • STEVE DENNING  |  MONDAY, DECEMBER 6, 2010
    [Knowledge Management] The Leader's Guide to Radical Management: The myth of the single.
    Instead better “ execution ” or “ playing hardball ” or “ ruthless management ” will save us. If not, then surely better “ talent management ” or becoming a " learning organization " will do. Then again, some think “ knowledge management ” will help us learn. None of them will address the complex array of problems that management now faces. Again to management's astonishment, traditional hierarchy suddenly doesn’t work any more.
  • STEVE DENNING  |  THURSDAY, DECEMBER 9, 2010
    [Knowledge Management] The Leader's Guide to Radical Management: 800-CEO-READ publishes.
      December 09, 2010 in Innovation , Leadership , Learning , Radical Management , Storytelling & narrative | Permalink Technorati Tags : continuous innovation , delighting clients , leadership , radical management Comments You can follow this conversation by subscribing to the comment feed for this post.
  • STEVE DENNING  |  SATURDAY, DECEMBER 11, 2010
    [Knowledge Management] The Leader's Guide to Radical Management: The most beautiful.
    Subscribe to this blogs feed About Visit SteveDenning.com Email Me Sign Up for My Free Newsletter Recent Posts Reinventing management Part 7: Implementing the transition Memo to Larry Page: What Google Needs Now: A Tight Focus on Client Delight Is Internet access a basic human right? Reinventing management Part 6: From command to conversation How education is infected by bureaucracy: We need a new culture of learning Obama and the moral of the salmon: its the story, stupid!
  • STEVE DENNING  |  MONDAY, DECEMBER 13, 2010
    [Knowledge Management] The Myths and The Reality of President Obama's CEO Summit
    December 13, 2010 in Leadership , Radical Management | Permalink Technorati Tags : CEO summit , jobs , Obama Comments You can follow this conversation by subscribing to the comment feed for this post. Subscribe to this blogs feed About Visit SteveDenning.com Email Me Sign Up for My Free Newsletter Recent Posts Reinventing management Part 7: Implementing the transition Memo to Larry Page: What Google Needs Now: A Tight Focus on Client Delight Is Internet access a basic human right?
  • STEVE DENNING  |  TUESDAY, DECEMBER 14, 2010
    [Knowledge Management] The Leader's Guide to Radical Management: My interview on the art.
    Main | The most beautiful building in the world: The Alhambra Palace » December 14, 2010 My interview on the art of storytelling with Brother Wolf The knowledge-based organization: Using stories to embody and transfer knowledge. Reinventing management Part 6: From command to conversation How education is infected by bureaucracy: We need a new culture of learning Obama and the moral of the salmon: its the story, stupid!
  • STEVE DENNING  |  WEDNESDAY, DECEMBER 15, 2010
    [Knowledge Management] Video: why management is being reinvented: five big shifts
    December 15, 2010 in HR , Innovation , Learning , Radical Management , Videos | Permalink Technorati Tags : 800-CEO-READ , radical management , reinvention , video Comments You can follow this conversation by subscribing to the comment feed for this post. Reinventing management Part 6: From command to conversation How education is infected by bureaucracy: We need a new culture of learning Obama and the moral of the salmon: its the story, stupid!
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