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LUIS SUAREZ [Knowledge Management] Silence of Love and the Power of Storytelling
| TUESDAY, SEPTEMBER 20, 2011
Knowledge Management, Collaboration, Social Computing, Learning and so forth are coming along nicely, at long last, looking for a common identity that would reflect a purpose within a work context and it looks like Storytelling is helping big time become the unifier business component a good bunch of us have been looking forward to from all along to boost the way we share our knowledge and collaborate also within the workplace environment: that is, through ( beautiful ) stories.
LUIS SUAREZ [Knowledge Management] Racing to the Top Where Corporations Are People
| FRIDAY, AUGUST 24, 2012
Employees are pushed to focus on bureaucratic policies and quarterly numbers, not a realization that individuals, not corporations, are responsible for what they do “, we may well be witnessing the tipping point where knowledge workers start, finally !, They are starting to get challenged by each and everyone of us, knowledge workers. IBM Innovation Knowledge Management Learning Life Social Enterprise
LUIS SUAREZ [Knowledge Management] Open Business – The Narrative vs. The Ruthless Measurement
| THURSDAY, JUNE 6, 2013
Pretty much like we did with Knowledge Management over 18 years ago and that we still haven’t managed to get it right , after all of that time. Through sharing of stories , of insightful anecdotal evidence of how knowledge workers have been capable of transforming the way they work by addressing business problems and fixing them adapting to new social / open gestures while getting their day to day work done in an effective, productive manner. Social Analytics.
DAN PONTEFRACT [Knowledge Management] Learning 2.0 Tetrad Through Marshall McLuhan
| SUNDAY, AUGUST 30, 2009
Derrick de Kerckhove, Director of the McLuhan Program of Culture and Technology at the University of Toronto since 1983 wrote McLuhan for Managers in 2003. corporate university Culture elearning harold jarche jon husband knowledge management marshall mcluhan tetrads training vendors web 2.0If you haven’t heard of Marshall McLuhan , well you’re simply missing out on one of Canada’s most innovative minds.
DAVID GURTEEN [Knowledge Management] Blog Post: Knowledge Management video competition.
| WEDNESDAY, JANUARY 20, 2010
By David Gurteen So all you KMers who enjoy shooing and editing video - Patrick Lambe of Green Chameleon has announced a Make a Video about KM Competition. Go for it - it should be fun
DAVID GURTEEN [Knowledge Management] Blog Post: Knowledge Management video competition.
| WEDNESDAY, JANUARY 20, 2010
By David Gurteen So all you KMers who enjoy shooing and editing video - Patrick Lambe of Green Chameleon has announced a Make a Video about KM Competition. Go for it - it should be fun
LUIS SUAREZ [Knowledge Management] Digital Transformation – It’s Just The Beginning
| TUESDAY, AUGUST 6, 2013
One of the interesting things that I have been exposed to over the course of time, specially, as more and more knowledge workers embark on their own journey of using social networking tools in a business context is how there seems to be this notion that we are almost done with that digital transformation. General Interest IBM Innovation Knowledge Management Open Business
LUIS SUAREZ [Knowledge Management] The Future of Open Business At Stake
| SATURDAY, JUNE 1, 2013
In fact, for vast majority of practitioners social / open business is all about, and just about, collaborating with your peers, although perhaps nowadays with a fancier set of collaborative and knowledge sharing tools. Well, not really, because, eventually, we are not changing much of our own behaviours in terms of how we have traditionally collaborated and shared our knowledge, even though the tools suite is different, much different. .
LUIS SUAREZ [Knowledge Management] #e2conf Highlights – Online Community Building Methodologies, SNA, Task Centric Computing, Gamification, Social Learning, Social Fatigue…
| TUESDAY, JUNE 26, 2012
Knowledge Management Learning TravellingYou may remember how on the last blog post that I put together over here a few days back, I mentioned how I was on my way to participate and attend the Enterprise 2.0
LUIS SUAREZ [Knowledge Management] What Are the Chances of Pragmatic Pathways for Social Business?
| TUESDAY, JULY 31, 2012
“ As a journalist, you know you are doing your job properly when you manage to upset rich, powerful and entitled people who are used to getting their own way. Well, they amplify flows of knowledge and information, inside an organisation, but across organisations, too! They involve an ecosystem of institutions of participation in these flows of knowledge , like I have blogged about a couple of weeks back, as the main core engine for how business gets done nowadays. .
LUIS SUAREZ [Knowledge Management] IBM at 100 – Where The Wild Ducks Go
| THURSDAY, JUNE 16, 2011
IBM Innovation Knowledge Management Knowledge Tools Social ComputingToday is *the* day, indeed! Today marks the end of the first 100 years of the company that has employed me for the last 14 and still going strong. Today is IBM ‘s 100th anniversary (Check #ibm100 on Twitter to see how folks are celebrating such massive achievement ).
LUIS SUAREZ [Knowledge Management] Should CEOs Blog?
| TUESDAY, AUGUST 27, 2013
In fact, it will manage to keep you in your cave for a good while, so that you, too, can conform with their own inability to leap forward and get their own blogging going. IBM Innovation Knowledge Management Learning Metablogging Open Business Personal KM Productivity Tools
LUIS SUAREZ [Knowledge Management] Sacred Economics in a Gift Economy
| FRIDAY, AUGUST 31, 2012
IBM Innovation Knowledge Management Learning Life Social Enterprise Work Life IntegrationIn the past, you may well remember how I have been putting together a good number of blog posts on a topic that I have grown to become rather interested in, and very fond of, over the course of time around the Circular Economy. You know, that kind of economic shift towards sustainable growth for everyone , even planet Earth.
LUIS SUAREZ [Knowledge Management] Work Stream #1 – Learning Is the Work
| THURSDAY, AUGUST 25, 2016
Over the course of the last 20 years I have been acquiring a number of different skills and experiences in the corporate world around Customer Support, Knowledge Management, (Remote) Collaboration and Virtual Teams, Learning, Online Communities ( and Community Building ), Change Management and Social Networking for Business (i.e. This usually happens when second, third or fourth waves of knowledge workers don’t follow the initial rage from the so-called early adopters group.
LUIS SUAREZ [Knowledge Management] I Will Dispense This Advice on Blogging
| THURSDAY, AUGUST 18, 2016
Oh, sorry to say this as well, but there aren’t any best practices on knowledge Web work, so you won’t be reading about any of them over here either, I am afraid! It would help you channel through some of the different conversations while you manage to build community over the course of time on what you are truly passionate about and that you could write about for many many years to come! Knowledge Management Learning Metablogging Open Business Open Leadership Personal KM
DAVID GURTEEN [Knowledge Management] A talk by Dr David Vaine on 4th generation knowledge management!
| MONDAY, NOVEMBER 16, 2009
By David Gurteen Those of you who know Patrick Lambe of Straits Knowledge may also know his alter ego Dr David Vaine. Dr Vaine gave a short speech at the ACTKM Annual Conference Dinner in October earlier this year where he outlined the key features of Fourth Generation Knowledge Management, and dealt with the difficult question of managing the transition between Generation X and Generation Y in the workplace.
LUIS SUAREZ [Knowledge Management] What’s Next for the Social Enterprise? – #SocBizChat
| FRIDAY, JUNE 28, 2013
An adrenaline rush of new ideas, trends of thought, connections and a massive number of serendipitous knowledge discoveries that can leave you with a wonderful aftertaste to confirm why the Social Web matters: hyper-connectedness of both ideas AND people. Q3 Inertia, (Top) Managers not wanting to let go, relinquish their power & control (information), not enough transformation #SocBizChat. Innovation Knowledge Management Learning Open Business Tweet Jams.
LUIS SUAREZ [Knowledge Management] The Perks of Freelance Work
| MONDAY, NOVEMBER 7, 2016
The same would go for curating hyperlinks to helpful reading materials I may want to come back to over time, like I have mentioned in previous blog posts with Slack becoming my personal knowledge hub as an example. Freelancing Knowledge Management Learning Open Business Open Leadership
LUIS SUAREZ [Knowledge Management] The Co-Operative Ethical Plan – Good For Everyone
| MONDAY, APRIL 2, 2012
Knowledge Management Learning Life Social EnterpriseFirst, we have the Circular Economy. Then we have the Sharing Economy and, upon my return from my last business trip to Antwerp (For #BLUG ) and London (For the Melcrum Digital Summit ), here we have got what I call a pretty cool, inspiring, thought-provoking, mind-blogging new initiative that takes the whole concept of sustainability and growth in a responsible manner into a new level.
DAVID GURTEEN [Knowledge Management] Blog Post: The two meanings of Social Business and the future of Knowledge Management
| THURSDAY, JANUARY 20, 2011
This to me is what Knowledge Management is about and is its future. By David Gurteen Many of you may have noticed a new term kicking around the Enterprise 2.0 and Social Media space - that of Social Business. Its precise meaning is still the subject of debate - see the discussion on Quora: What are the distinctions between Social Business and Enterprise 2.0?
DAVID GURTEEN [Knowledge Management] Blog Post: Free online access to Knowledge Management Research & Practice (KMRP) Journal to 8th April
| FRIDAY, MARCH 25, 2011
Knowledge Management Research & Practice (KMRP) Journal has been extended to April 8th. By David Gurteen Many of you will have made the most of the free online access to all the Palgrave Macmillan journals throughout March. If you weren't aware of the offer then you have only a few days left but access to the. Here are some hot links. KMRP home page. Current journal. Editors selection. KMRP archive. Enjoy
LUIS SUAREZ [Knowledge Management] One Month Anniversary on the New Job as Lead Social Business Enabler
| THURSDAY, MAY 2, 2013
Well, time for an update that I will try to summarise briefly with these few key words to then perhaps expand further along a single key point that has been my major learning throughout the first month on the job: culture clash, hard reset (Or even a Reboot ) from last 5 years of living social , octopus effect, Organisation Change Management (a.k.a. Organisation Change Management. IBM Innovation Knowledge Management Learning Open Business Personal KM
LUIS SUAREZ [Knowledge Management] It’s Not Filter Failure, But Thought For Food
| WEDNESDAY, MAY 9, 2012
Information / knowledge and food walking hand in hand to explain one of those current issues we keep facing in today’s more interconnected, intelligent and information abundant world than ever before. Basically, on that short dissertation JP comes to confirm what may well be the potential solution to how we deal with information in the knowledge economy. This is where I realised about that wonderfully inspiring connection between information & knowledge AND food.
LUIS SUAREZ [Knowledge Management] 5 Reasons Why Activity Streams Will Save Your From Information Overload
| WEDNESDAY, MAY 4, 2011
world that have managed to help me live, rather successfully, “ A World Without Email for the last 4 years and counting… Now, do I feel overloaded because of them? It may take a bit of fine tuning for knowledge workers to figure out the amount of signals they would want to digest and be exposed to over time, that’s an initial required learning exercise for us all, just like when we all first started making use of email as a corporate communication tool.
LUIS SUAREZ [Knowledge Management] @Janetter or How I Started to Enjoy Twitter Once Again
| TUESDAY, JANUARY 10, 2012
Over the course of just a few weeks Twitter managed to destroy, in a very pernicious manner, not only the overall user experience, but the entire ecosystem as well that made it a success in the first place: Third party apps. Support of Multiple Accounts: Ohhh, and if you have multiple Twitter accounts, this App would help you manage each of them rather elegantly as well. There used to be a time when I was very much in love with Twitter.
LUIS SUAREZ [Knowledge Management] Smarter Work
| WEDNESDAY, JANUARY 26, 2011
“ By 2011 Social Networking will be more popular than face-to-face collaboration “ I am not sure whether that sentence has, finally, become a reality for most knowledge workers out there, probably so, specially those working in a global, distributed environment, but it surely has been for me for the last 8 years, and counting… And, up to not so long ago, that same phrase was one of my favourite ones coming out from IBM’s Smarter Planet initiative.
LUIS SUAREZ [Knowledge Management] Loyalty in Social Networks
| MONDAY, SEPTEMBER 19, 2016
Did we manage to kill already the conversation in the so-called traditional social media tools landscape? I know that’s very much needed, specially, if you would want to change the game of how we have managed to build, nurture and cultivate personal business relationships online over the course of time, but I think we are just falling too short in terms of conversing with one another about the topics we are truly passionate about.
DAVE SNOWDEN [Knowledge Management] Of sandbanks and granite cliffs
| THURSDAY, NOVEMBER 6, 2014
For the moment I need to complete my summary of this bottom up too down emergent approach to creating a knowledge strategy. Instead this is a continuous process of mapping and strategy developed based on feedback loops and dynamic, but managed change processes. Knowledge management is more of the latter, less of the former. The matrix has then been scored by many people and from that we have a list of knowledge projects. Knowledge Management Reflections
DAVE SNOWDEN [Knowledge Management] Create contrast, enable insight
| WEDNESDAY, JUNE 11, 2014
I started my keynote (available as a podcast) by referencing my surprise that this was the eleventh year at which I have given a keynote at the event and that in that time I had seen three cycles of knowledge management adoption with the same mistakes being made each time. Building a portfolio of knowledge projects which are mapped in turn against things that keep current senior decision makers awake at nights. Knowledge Management
DAN PONTEFRACT [Knowledge Management] What’s Needed First? Culture Change or Enterprise 2.0 Adoption
| THURSDAY, MARCH 25, 2010
Steve Dale also wrote that storytelling is invaluable when it comes to knowledge sharing. To me, knowledge sharing is as “Enterprise 2.0” Maybe we need to publicly state that, for once and for all, knowledge is going to be shared across the organization. Knowledge sharing becomes the new ‘compan y culture’. Storytelling = Knowledge Sharing = Enterprise 2.0 = Culture Change. knowledge management technology
LUIS SUAREZ [Knowledge Management] The Hybrid Experiment
| SUNDAY, JANUARY 23, 2011
This blog, my personal blog, is my favourite and preferred Personal Knowledge Management system, as my good friends Harold Jarche and Bill Ives would say saying all along, and somehow over the last few weeks I am sensing how I am losing touch of that important aspect in one’s blogging activities and that is a very dangerous road I am not willing to end up at.
LUIS SUAREZ [Knowledge Management] IBM’s Lotusphere 2011 Highlights – A Proposal for DIA Now Delivered Successfully!
| MONDAY, FEBRUARY 14, 2011
I realise that while we were at the “ Ask the Product Managers main session on Thursday morning someone from the audience provided the feedback that the wi-fi experience was not that good during the course of the week, and I was a bit puzzled myself, because to me it worked ROCK SOLID the *whole* time, and I kept hearing the same thing from all of the folks I got to interact with! IBM Innovation Knowledge Management Knowledge Tools Productivity Tools Social Computing Travelling
JANE HART [Knowledge Management] My daily PKM routine (practices and toolset)
| SATURDAY, NOVEMBER 30, 2013
Harold Jarche is a leading authority on Personal Knowledge Management, which he describes as a set of processes, individually constructed, to help each of us make sense of our world, and work more effectively. He has developed a popular Seek-Sense-Share framework which identifies the 3 key elements of PKM (see diagram on the right) [.]. Social learning
LUIS SUAREZ [Knowledge Management] BlueIQ at IBM Finally Goes External!
| FRIDAY, JANUARY 13, 2012
The vast majority of the topics that we will cover will describe how BlueIQ works, what we do to help accelerate IBM’s own adoption of social technologies, both inside and outside of the firewall, and at the same time you will also find interesting and relevant articles around topics like The Social Enterprise, Social Business, Social Networking, Adoption, Collaboration, Knowledge Sharing, Communities and Community Building, etc. ( Note: You see?
HAROLD JARCHE [Knowledge Management] The only knowledge that can be managed is our own
| THURSDAY, APRIL 5, 2012
“Every amateur epistemologist knows that knowledge cannot be managed. Education has always assumed that knowledge can be transferred and that we can carefully control the process through education. The only knowledge that can be managed is our own. In my opinion, knowledge management should be about supporting personal knowledge management in networks, a distributed, not centralized, approach.
LUIS SUAREZ [Knowledge Management] Building a Solid Library of Use Cases
| THURSDAY, OCTOBER 20, 2016
In order to influence such shift of both behaviours and mindset, social tools per se are not going to help much, so if your enablement efforts have been about educating people on how to make good extensive use of Enterprise Social Networking tools focusing on just features and capabilities there is a great chance that, if you ask knowledge workers about how things are moving along, the number #1 answer you may receive can probably be summarised with a single keyword: overwhelming.
LUIS SUAREZ [Knowledge Management] Trusting People in This Social Age Is a Tough Job!
| TUESDAY, AUGUST 23, 2016
Yes, I still strongly believe that emerging social technologies are incredibly powerful to help knowledge Web workers foster, build and nurture their own social capital skills to improve their trust levels wth their peers, their customers and business partners, and, why not?, Freelancing Knowledge Management Learning Open Business Open Leadership
LUIS SUAREZ [Knowledge Management] The Trials and Tribulations of Freelance Work
| TUESDAY, OCTOBER 6, 2015
Oh, in case you are wondering, this doesn’t necessarily mean I will stop writing over here about subjects that are pretty dear to my heart, like Social / Open Business, Digital Transformation, Knowledge Management, Online Communities, Learning, Productivity, social networks, social networking and social software in general. Freelancing Knowledge Management Knowledge Tools Learning Open Business Personal KM
LUIS SUAREZ [Knowledge Management] IBM THINK Forum – Optimism, Outrageousness and Smart Sense-Making on Leadership
| THURSDAY, SEPTEMBER 29, 2011
This time around the pitch is coming from Carmen Medina herself (Former Director, CIA’s Center for the Study of Intelligence), where, over the course of a bit over 4 minutes, she comes to talk about some of the lessons she has learned throughout her career about being a leader within a knowledge organisation. On the topic of making sense of today’s complex knowledge world to try to make and reach the best decisions, as a leader. For any knowledge worker out there.
LUIS SUAREZ [Knowledge Management] IBM THINK Forum – Servanthood – A New Kind of Leadership
| THURSDAY, SEPTEMBER 22, 2011
I am not sure whether you may have been watching in the last couple of days, one of those special events that I can surely guarantee you is going to help out redefine the whole concept of Management AND Leadership as we know it. IBM Innovation Knowledge Management Learning Life Social Enterprise
LUIS SUAREZ [Knowledge Management] IBM’s Social Business Jam – Are You Jamming Yet?
| THURSDAY, FEBRUARY 10, 2011
Did you know you, too, can participate by registering into the event and share your insights on the main theme?: “Throughout this event, we will share ideas and experiences to learn from one another while exploring the value of social technology in business, how to mitigate potential risks, and what management system elements will be required to drive organizational transformation. Oh, and in the conversations the concept of Adaptive Case Management is also coming along.
LUIS SUAREZ [Knowledge Management] #e2conf 2011 Highlights – 10 Reasons Why I Enjoyed the Event
| MONDAY, JULY 4, 2011
Thank goodness for the wonderful piece of hard work done by Jim Worth , who managed to capture all of the live tweeting that went one during that time and shared it across over at the Enterprise 2.0 IBM Innovation Knowledge Management Knowledge Tools Learning Personal KM Social Computing TravellingI know that plenty of folks out there are probably waiting for the next blog post in the series of #e2conf 2011 Highlights from the Enterprise 2.0
HAROLD JARCHE [Knowledge Management] This is my work
| TUESDAY, MAY 7, 2013
Democratic workplaces that foster trust can share knowledge better and faster. To this end, I am a keen subversive of many of the last century’s management and education practices. Personal Knowledge Management. The ability to learn is the only lasting competitive advantage for any organization. Hyper-connected work environments require people with better sense-making, collaboration, and cooperation skills. Social learning plays a significant role in this.
HAROLD JARCHE [Knowledge Management] Why do I need KM?
| WEDNESDAY, OCTOBER 2, 2013
” This illuminates an observation made by Thierry deBaillon , which I have often quoted, “The basic unit of social business technology is personal knowledge management, not collaborative workspaces.” Collaborative knowledge work must be coupled with cooperative knowledge sharing. Cooperation, or sharing without any quid pro quo , is the foundation of personal knowledge management.
HAROLD JARCHE [Knowledge Management] stories connect knowledge
| SUNDAY, APRIL 9, 2017
“Perhaps the most central thrust in KM [knowledge management] is to capture and make available, so it can be used by others in the organization, the information and knowledge that is in people’s heads as it were, and that has never been explicitly set down.” — KM World. Knowledge management is a mixture of explicit and implicit knowledge sharing. It can be as explicit as an organizational knowledge base, or as implicit as the work culture.
JANE HART [Knowledge Management] Free webinar: Learning in the Connected Workplace
| FRIDAY, MAY 3, 2013
As part of the Learning & Performance Institute’s Webinar programme: Date: Wednesday 8th May 2013 Starts: 3.00pm (UK BST) Finishes: 4.00pm (UK BST) Presenter: Harold Jarche & Jane Hart In the digitally connected enterprise everyone will need a new set of personal and social workplace skills, including: Personal knowledge management skillsÃ¢?Â¦
HAROLD JARCHE [Knowledge Management] A theoretical model for PKM
| WEDNESDAY, NOVEMBER 21, 2012
My focus on PKM developed after an initial personal need and then increased when I saw how personal knowledge management could help others. Cheong, KF 2011, ‘ The roles and values of personal knowledge management ‘, DBA thesis, Southern Cross University, Lismore, NSW – now adds some solid research to the field. Ricky) Cheong asked the following research questions: RQ1: What are the roles of PKM in the Knowledge Management Process?
HAROLD JARCHE [Knowledge Management] Building institutional memory, one story at a time
| WEDNESDAY, JULY 17, 2013
Institutional memory, which I wrote about recently , is a mixture of explicit and implicit knowledge sharing. Is it how-to knowledge, like a trade secret formula, or is sit certain practices and norms that define the culture? Implicit knowledge is difficult to share and is usually complex. We know that this type of knowledge cannot easily be codified. Finding ways to collect and share both types of knowledge is important for institutional memory.
DAVE SNOWDEN [Knowledge Management] A hotchpotch or ragbag
| THURSDAY, JANUARY 24, 2013
my job now is to summarise the remaining papers available, having covered off both Cynefin and Narrative that leaves a bit of a hotchpotch of material although its mostly knowledge management. The link takes you to the various articles and they over co-evolution, ritual dissent, managing for serendipity and blog storming. Facilitating innovation within the organisation was written for Finance and Management as a report on a lecture I gave. Knowledge Management Musing
STEVE DENNING [Knowledge Management] The Leader's Guide to Radical Management: What KM approaches to.
| TUESDAY, DECEMBER 14, 2010
One key to answering the question is realizing that knowledge management is based on human values—openness, authenticity, deep listening, horizontal communication, adult-to-adult conversation, treating people as people. This is at odds with the drivers of traditional management: maximizing efficiency, vertical communications, command and control, treating people as “human resources” and manipulating customers so as to enhance the bottom line.
HAROLD JARCHE [Knowledge Management] It’s not about knowledge transfer
| MONDAY, APRIL 30, 2012
Knowledge, Senge said, is the capacity for effective action (know how) and it is the only aspect of knowledge that really matters in business and life. While learning may be generated in teams, this type of knowledge comes and goes. Another point that stuck with me, as I had witnessed this, was Senge’s observation that the field of knowledge management had been co-opted by information technology vendors, and had become useless for organizational learning.
HAROLD JARCHE [Knowledge Management] Loose Hierarchies, Strong Networks
| WEDNESDAY, APRIL 11, 2012
When I wrote that the only knowledge that can be managed is our own , I wanted to highlight that command & control methods do not work well in this network era that is replacing the industrial/information era. Just imagine if the idea that the only knowledge we can manage is our own informed our organizations and our approach to learning and development? What would knowledge management look like?
HAROLD JARCHE [Knowledge Management] Discerning with whom and when to share
| THURSDAY, SEPTEMBER 12, 2013
Nick Milton talks about why knowledge does not get “re-used” very easily. Even if knowledge is captured it is not always used by others and Nick cites several blockers: the knowledge was not to hand when they needed it. they had no time to go looking for the knowledge. they may not trust the provenance of the knowledge. My knowledge artifacts are almost always more “at hand” to me than to others.
HAROLD JARCHE [Knowledge Management] PKM is making sense of complexity
| SUNDAY, DECEMBER 15, 2013
This is what you find on the first page of most searches for PKM : Personal knowledge management (PKM) is a collection of processes that a person uses to gather, classify, store, search, retrieve, and share knowledge in his or her daily activities – Wikipedia. The paper tries to bridge gap between knowledge management and artificial intelligence approaches proposing agent-based framework for modelling organization and personal knowledge.
HAROLD JARCHE [Knowledge Management] PKM Workshop Introduction
| SATURDAY, MAY 19, 2012
My next Personal Knowledge Management online workshop is scheduled for 11-22 June 2012. PKM is also one of the topics for our social learning Summer Camp during July/August 2012. Here is a 10 minute video that covers PKM and gives an introduction to the workshop. It should help in deciding if this workshop is for you. Feel free to ask any questions. The last two workshops fostered some good conversations and I look forward to this next one.
LUIS SUAREZ [Knowledge Management] Work Stream #4 – Speaking at Client Events
| FRIDAY, SEPTEMBER 2, 2016
And ‘knowledge workers’ are simply those people whose job consists of having interesting conversations ’ and along with Biz Stone ’s wonderful write-up about how ‘ the future operating system for humanity is conversation ’ I don’t think it can get any better than that. How management transforms itself into leadership through social software enablement. Can’t online communities manage themselves as is?
LUIS SUAREZ [Knowledge Management] Work Stream #3 – Public Speaking and the Exposure Economy
| THURSDAY, SEPTEMBER 1, 2016
And we all know that cheap comes at a huge price , i.e. your own reputation as a business, more than anything else, because you are sending out a very loud and clear message you are enslaving those who you would want to wow and inspire your audience with their own ideas and in-depth knowledge and experiences in a particular subject matter.
LUIS SUAREZ [Knowledge Management] Resisting Change – Luddites Unite!
| TUESDAY, OCTOBER 4, 2016
To prove it, they selectively destroyed the machines owned by factory managers who were undercutting prices, leaving the other machines intact’. . culture), from document centric to people centric computing, and, finally, from replacing knowledge (Web) workers (i.e. The knowledge (Web) workers themselves, not just the business. Innovation Knowledge Management Learning Open Business Open Leadership
LUIS SUAREZ [Knowledge Management] Why Do Social When You Can Live Social?
| TUESDAY, AUGUST 23, 2016
Change is personal, one individual at a time, and for their reasons, not your own , so the only thing we can all do is to provide the necessary conditions for that change, hopefully, in small increments, to take place as a personal decision from each and every knowledge Web worker out there, which means that everything we’ve been doing at work around adaptation to social tools over the last few years, including change management, needs to change, pun intended!,
LUIS SUAREZ [Knowledge Management] The State of Surveillance We, The Good People, Are Creating
| MONDAY, OCTOBER 10, 2016
General Interest Innovation Knowledge Management Learning Open Business Open Leadership . Over the weekend, the one and only, Dave Snowden , put together what I think would probably qualify as one of the top 3 blog posts you may well read during the course of 2016. Just the first paragraph will do. It is that good on its own.
LUIS SUAREZ [Knowledge Management] The Home You Never Left
| TUESDAY, AUGUST 16, 2016
It’s going to be us, knowledge Web workers of the 21st century, the ones who need to decide what kind of Social Web do we want to build and nurture over the years, not the social tools themselves dictating how us, the mindless sheep (according to them), will continue to behave. Humanise Innovation Knowledge Management Learning Life Metablogging Open Business Open Leadership Personal KM
NANCY WHITE [Knowledge Management] SRI and Knowledge Sharing
| MONDAY, JANUARY 26, 2009
Can we view knowledge sharing not as a proscribed set of practices, but instead a set of principles? While there are a range of tools and methods that we call “knowledge sharing, they are just tools. And if we overly focus on them, we miss the point that knowledge sharing is embedded in everything we do. Locked up in files or personal computers, and unknowingly discarded upon retirement or death, years of knowledge had leaked away.
HAROLD JARCHE [Knowledge Management] Supporting workplace learning
| TUESDAY, AUGUST 14, 2012
It takes much more than courses delivered through a learning management system to support workplace learning in the network era. The basic building block, in my experience, is personal knowledge management. I haven’t mentioned knowledge management in general, because I think it underlies all of these components. People who can seek new information, make sense of it, and share it with their colleagues, will be an asset to any work team.
LUIS SUAREZ [Knowledge Management] Writing Ourselves into Existence through a Choral Act
| THURSDAY, NOVEMBER 17, 2016
Quite revealing on its own, I tell you, as it reminds me of the long tail of knowledge: as long as you get to write good content, or comment on other people’s blog posts, care about what they post, or take a genuine interest in what they do, etc. Knowledge Management Learning Metablogging Open Business
LUIS SUAREZ [Knowledge Management] Work Stream #2 – Remote Working in Social Business Is Dead!
| WEDNESDAY, AUGUST 31, 2016
I bet a few of you are remote knowledge Web workers, or digital nomads, or, perhaps, folks who have got the luxury of being capable of working remotely, wherever you are, every now and then, while you combine commuting to the office and you are looking at me as if I am totally insane! ‘ Yet, I don’t feel we are truly prepared for it just yet, specially, (senior) management, judging from what we are seeing in this day and age.
LUIS SUAREZ [Knowledge Management] 10th Year Blogiversary – The Unfinished Journey of Blogging and Why It Matters
| TUESDAY, OCTOBER 20, 2015
Freelancing Innovation Knowledge Management Knowledge Tools Learning Metablogging Open Business Personal KM Productivity ToolsRemember the good old days when people were writing about the death of blogging thanks to social media tools ?
LUIS SUAREZ [Knowledge Management] IBM’s Lotusphere 2011 – Here We Come!
| TUESDAY, JANUARY 25, 2011
IBM Knowledge Management Knowledge Tools Productivity Tools Social Computing TravellingAs it’s happened over the last few years, it’s that time of the year where I am starting a new season of business travelling and very soon I will get things going, once again, with my yearly pilgrimage to Orlando, FL, to go and attend Lotusphere 2011.
NANCY WHITE [Knowledge Management] WestPeter blows my mind | Full Circle Associates
| WEDNESDAY, SEPTEMBER 10, 2008
Home About Full Circle Contact Resources Wiki Full Circus Full Circle Associates connections for a changing world, online and offline… Sep 10 2008 WestPeter blows my mind Published by Nancy White at 11:24 am under knowledge sharing If you are interested in knowledge management, knowledge sharing, collaboration and a passel of other topics, following WestPeter on Twitter is worth every second, every character, every bit and byte.
MARTIJN LINSSEN [Knowledge Management] Social Media Centers of Excellence? Really?
| WEDNESDAY, SEPTEMBER 11, 2013
Here’s my issue with the thoughtful piece linked above: it treats ‘social media’ as just another enterprise skill that needs to be accommodated with the same management approaches: stakeholders, goals & requirements, processes, knowledge base, etc. Set up a Center of Excellence to ensure the organization’s social media efforts are coherent, managed, and answerable to business – noble goals, I quibble with the approach.
MARTIJN LINSSEN [Knowledge Management] What drives IT failure? Ignorance and Greed
| SUNDAY, SEPTEMBER 23, 2012
I wasn't, but he made me think: Every solution is driven by need, or want, and some lack of knowledge. Every failure is caused by ignorance and greed Let's see whether I can find good arguments for that, and where the twain meet If you take Maslow's hierarchy of needs, everything is driven by a need for something, and a lack of knowledge of how to attain it. Your lack of knowledge hasn't changed into knowledge, but more of something like basic knowledge.
LUIS SUAREZ [Knowledge Management] The Power and the Beauty of Connectedness
| MONDAY, APRIL 18, 2011
Innovation Knowledge Management Knowledge Tools Learning Life Social Computing Work Life IntegrationThere are plenty of times when the whole world goes on to a complete standstill, where everything we know of just simply stops, when one bumps into one of those rather inspiring video clips that you know is going to change the way you view, see and experience things.
HAROLD JARCHE [Knowledge Management] The Seek > Sense > Share Framework
| MONDAY, FEBRUARY 10, 2014
Simple standards facilitated with a light touch, enables knowledge workers to capture, interpret and share their knowledge. Personal knowledge management is a set of processes, individually constructed, to help each of us make sense of our world and work more effectively. But what we loosely call knowledge, using terms like knowledge-sharing or knowledge capture, is just an approximation. Good curators are valued members of knowledge networks.
HAROLD JARCHE [Knowledge Management] custom pkm workshops
| TUESDAY, NOVEMBER 29, 2016
Personal knowledge mastery develops four critical future work skills, as identified by the Institute for the Future: sense-making, social intelligence, new media literacy, and cognitive load management. PKM feeds working out loud and organizational knowledge management. Do you need to develop and support a digitally savvy workforce that can continuously learn?
MARTIJN LINSSEN [Knowledge Management] SAP may be betting on the right horses, but how about the jockeys?
| TUESDAY, SEPTEMBER 25, 2012
Here's the link ; I hope you enjoy it ABAP 24 BI 16 Netweaver 14 BO 13 Web Dynpro 8 BPM 7 BSP 7 CRM 7 PI 7 ABAP OO 6 BW 6 Community 6 Data Warehousing 6 ERP 6 HCM 6 Mobility 6 Scripting Languages 5 SOA 5 Solution Manager 5 Workflow 5 Custom Development 4 Enterprise Mobility 4 SD 4 Adobe Flex 3 Crystal Reports 3 Development 3 Enterprise Architecture 3 HANA 3 Interfaces 3 Top 5? Architecture business rules change knowledge management standardisation
LUIS SUAREZ [Knowledge Management] Blogging – Full Meals and Spanish Tapas
| TUESDAY, SEPTEMBER 11, 2012
Somehow, for a mobile knowledge (Web) worker I guess it could well work. IBM Innovation Knowledge Management Metablogging Open Business Personal KM Productivity ToolsAs I have mentioned on yesterday’s blog post, I have just started my next round of business travelling that will be keeping me busy for the next few weeks. Summer is over, indeed, and it’s time to get back to work, as if we ever left it, right?
LUIS SUAREZ [Knowledge Management] Social Business Forum 2011 – On Collaboration by Luis Suarez – Part Deux
| FRIDAY, MAY 27, 2011
“) around the subjects of Collaboration and Knowledge Sharing and how can both, through cooperation, help solve business problems more efficiently. Specially, in today’s, now-more-than-ever distributed corporate environment where not only is the vast majority of the knowledge workforce working remotely, but at the same time those knowledge workers keep working on multiple projects and teams across the board.
LUIS SUAREZ [Knowledge Management] January 20th 1997 – Yes, I Am an IBMer!
| MONDAY, JANUARY 24, 2011
Well, I remember it as if it were yesterday; my first day at work at IBM; there I was with my knowledge of English and another European language, my English Language and Literature degree, my background in education and my very limited computing skills (Anyone still remembers WorkPerfect?), IBM Innovation Knowledge Management Learning Life Social ComputingLast week was a rather emotional week for yours truly and for several reasons, most of them related to work.
DAVE SNOWDEN [Knowledge Management] He who works with his hands and his head is a craftsman
| MONDAY, JULY 9, 2012
The picture is of a medieval baker and his apprentice, a choice that will have a poignancy for veterans of knowledge management, especially those of us who really don't by the electronic bread maker idea. That concept from Nonaka, like too much of KM ignores the social context of buying bread.
DAN PONTEFRACT [Knowledge Management] The Grocery Store Analogy of Learning, KM, Comm & Content
| WEDNESDAY, OCTOBER 14, 2009
That crazy cat Luis Suarez over at elsua.net (who I really respect) got me thinking with a recent post entitled “ The KM and Social Computing Culture Changes “ In it he states: I am sure that you would agree with me that it’s very rare to find some common ground between traditional Knowledge Management and Social Computing. They are both trying to help improve the overall productivity of knowledge workers. formal informal knowledge management roles social
DAN PONTEFRACT [Knowledge Management] A Window Into The Org
| THURSDAY, JULY 2, 2009
Organizations, these days, have multiple knowledge management systems, one or more learning management systems, an ERP to contend with, perfomance review system, along with the introduction of wiki, blog, podcast, vodcast, intranet, extranet, library, competency and sales performance tools. Other systems, be it SAP/Oracle/Lawson ERP, any LMS, various Knowledge Management Systems, even other Web 2.0 Through the introduction of Web 2.0
HAROLD JARCHE [Knowledge Management] Sense-making for success
| SUNDAY, OCTOBER 13, 2013
Even so-called knowledge workers were being regularly downsized, as the corporations called it. Whether you call yourself a knowledge artisan or are just trying to keep up with your profession, you have to take charge of your own learning and development. The next Online Personal Knowledge Management Workshop starts 28 October, with discounted prices for early sign-up. image by @gapingvoid.
NANCY WHITE [Knowledge Management] Dave Snowden on Rendering Knowledge
| WEDNESDAY, MARCH 4, 2009
Dave Snowden has updated his principles on “Rendering Knowledge on Cognitive Edge These are worth reblogging. What is the heat of knowledge sharing? Knowledge can only be volunteered it cannot be conscripted. You can’t make someone share their knowledge, because you can never measure if they have. Human knowledge is deeply contextual and requires stimulus for recall. In the context of real need few people will withhold their knowledge.
HAROLD JARCHE [Knowledge Management] PKM and competitive intelligence
| THURSDAY, JULY 11, 2013
The Wikipedia says: A broad definition of competitive intelligence is the action of defining, gathering, analyzing, and distributing intelligence about products, customers, competitors and any aspect of the environment needed to support executives and managers in making strategic decisions for an organization. You may not need to hire anyone else to collate the data, but if you do, keep your team (who have industry knowledge) involved. What’s competitive intelligence?
HAROLD JARCHE [Knowledge Management] Basic Skills for Net Work
| TUESDAY, SEPTEMBER 4, 2012
Here are some questions that personal knowledge management can address: How do I keep track of all of this information? >> How do I make sense of changing conditions and new knowledge? >> We are starting the online PKM Workshop this week, with a free webinar on 5 September. >> start small. >> curation. How can I develop and improve critical thinking skills? >> >> Observe, Participate, Challenge, Create.
HAROLD JARCHE [Knowledge Management] Get outside the disciplinary box
| MONDAY, JUNE 13, 2011
According to the diagram, in a highly complex and collective environment, like most organizations in our interconnected world, we should be focused on knowledge management. I think we need some form of “social KM ; a way to facilitate social learning, improve knowledge-sharing and overall enable collaboration and innovation. I agree, though knowledge management is too narrow a perspective.
MARTIJN LINSSEN [Knowledge Management] Big Brother? Sits right on your mobile
| MONDAY, NOVEMBER 12, 2012
This post is all about trust] In this age of free(mium), it's common knowledge that you pay with your privacy. The SMS stuff is needed for SMS-controlled management of BitDefender, they say, along with making phone calls Let's face it: to be protected at all levels, you need read access to all levels. Oh, and manage your synchronmisation settings for you, that really is required for all these apps, isn't it?
HAROLD JARCHE [Knowledge Management] PKM in 2013
| SUNDAY, JANUARY 27, 2013
“The basic unit of social business technology is personal knowledge management, not collaborative workspaces.” Personal knowledge management (PKM) is a set of processes, individually constructed, to help each of us make sense of our world and work more effectively. But what we loosely call knowledge, using terms like knowledge-sharing or knowledge capture, is often just an approximation. ” Knowledge.
HAROLD JARCHE [Knowledge Management] Management in Networks
| TUESDAY, JANUARY 14, 2014
It is also what most managers focus on. This emphasis on collaboration blinds managers. They cannot see the potential of social networks for enabling sense-making and knowledge-sharing. Many managers do not understand the value of cooperation, or sharing freely without direct reciprocity. Most management practices today still focus on 20th century models, such as Henry Fayol’s six functions of management [look familiar?].
JANE HART [Knowledge Management] Supporting workplace learning in the network era is more than delivering courses through a LMS
| TUESDAY, AUGUST 14, 2012
“It takes much more than courses delivered through a learning management system to support workplace learning in the network era.” ” Harold goes on to explain: “The basic building block, in my experience, is personal knowledge management. Harold Jarche, in his recent post, Supporting workplace learning , uses a great little diagram to show that -.
DAVE SNOWDEN [Knowledge Management] Fear is the mind-killer
| THURSDAY, MARCH 17, 2011
I hasten to add that I am not recommending that knowledge managers become deeply manipulative courtesans (although come to think of it that might have something going for it). A good metaphor for knowledge management, or am I getting carried away? The programme is out for KM UK June 21-22. I'm giving the opening keynote, the chair is Victoria Ward and I am followed by Nick Milton so some old friends to meet, although I will probably miss Chris and Ron on day two.
HAROLD JARCHE [Knowledge Management] Preparing for the future of work with PKM
| SUNDAY, APRIL 8, 2012
Cognitive load management. The first four of these skills are ones that the personal knowledge management framework has been based on. Hugh Macleod, one of my favourite cartoonists and someone who really understands the networked economy, recently asked; How Do You Best Prepare For The Creative Age? Image: Gapingvoid.com.
HAROLD JARCHE [Knowledge Management] Fostering connections by letting go
| TUESDAY, MAY 22, 2012
The IBM study shows that CEOs and the companies they manage must constantly evolve to stay competitive. ” An essential part of enabling such an open organization is nurturing net work skills ; the abilities needed for individual knowledge creators who are simultaneously collaborative workers. IBM just published its 2012 Global CEO Study: Leading through Connections.
DAVE SNOWDEN [Knowledge Management] New book chapters
| FRIDAY, FEBRUARY 4, 2011
Here is the list for those interested here they are: " Naturalizing Sensemaking " in Informed by Knowledge by Mosier & Fischer. Knowledge Theory Perspectives on Place Branding " in the International Place Branding Yearbook edited by Go and Govers. I'm thinking more and more about marketing at the moment and will blog on this over the weekend, " Knowledge Management and the Individual: It's nothing personal " in Personal Knowledge Management edited by Pauleen and Gorman.
HAROLD JARCHE [Knowledge Management] Subject matter networks
| MONDAY, MARCH 5, 2012
I have called personal knowledge management (PKM) – our part of the social learning contract. Tweet “I think the singular SME is an antiquated a notion as the solitary game player & our development pipelines need to change.” ” writes Mark Oehlert , on Twitter. Mark coined the term, subject matter networks , as a change from the industrial concept of subject matter expert, or SME, a term I first heard in the military in the mid-1970′s.
HAROLD JARCHE [Knowledge Management] PKM: the basic unit of social business
| WEDNESDAY, DECEMBER 19, 2012
The main benefits for networked organizations do not lie in the outcome from teams, but in individual knowledge acquisition, in the ability to connect with the right people and to access the right information at the right time. Instead of focusing on teams and communities, we must concentrate our efforts in providing workers with the right resources and knowledge to build their own connections. Teams are for sports, not knowledge work.
HAROLD JARCHE [Knowledge Management] What’s working in social business
| SUNDAY, JUNE 24, 2012
Like the knowledge management and e-learning hype phases of the 90′s and ’00′s respectively, social business is being led by software vendors. Some are even the same vendors that MIT’s Peter Senge said co-opted the field of knowledge management. ” My focus on social business stems from a background in training, knowledge management, performance improvement and social learning. What’s working in social business in 2012?
HAROLD JARCHE [Knowledge Management] PKM Workshop 2013
| SUNDAY, OCTOBER 6, 2013
There are a few ways to develop skills to be an effective sharer of knowledge in a networked enterprise. You can start, as I did, by researching sense-making and online cooperation in knowledge networks, try out different methods, and then develop your own. My own journey with personal knowledge management began in 2004. sense-making and knowledge-sharing from Harold Jarche.
HAROLD JARCHE [Knowledge Management] a simpler approach to content management
| SUNDAY, JANUARY 18, 2015
I was recently asked what I thought about content management systems (CMS); how content should be developed; whether generational differences should be considered; and how to keep content relevant. Referrals can be pushed, through something like a subscription service, or pulled from knowledge networks when there is an immediate need for information. People with more diverse and deep knowledge networks get better information. Management Technology
- [Knowledge Management] Informal Learning Blog » The human performance landscape
- [Knowledge Management] Informal Learning Blog » The human performance landscape