Jay Cross's Informal Learning

Personal Knowledge Management

Jay Cross's Informal Learning

Pergamon Museum, Berlin.

8 Dirty Words

Jay Cross's Informal Learning

L ast year I led workshops in London, Madrid , San Jose, Quebec, and Berlin on how to sell social networking and informal learning to senior management. Here we go: Learning is a dirty word because executive managers have a hard time hearing it. Knowledge is inherently unmanageable.

ROI 233

Personal Learning Environment 2010

Jay Cross's Informal Learning

George writes: Announcing: Open Course – Personal Learning Environments, Networks, and Knowledge. This should be fun… Stephen Downes , Dave Cormier , and I will be offering an open course on Personal Learning Environments, Networks, and Knowledge , starting September 13.

PKM 142

Gurteen Knowledge Letter celebrates 10th birthday

Jay Cross's Informal Learning

David Gurteen has written his “Knowledge Letter&# every month for the last ten years. I’ve followed David’s adventures in Knowledge Management for years. David has been a major influence on my views of knowledge management.

Web 2.0 and Change Present Challenges to Many Learning Executives

Jay Cross's Informal Learning

One of the things that Andrew McAfee, principal research scientist at the Center for Digital Business in the MIT Sloan School of Management, says when he talks about Enterprise 2.0 When you learn something at the point you need it, that knowledge is going to stick in your mind. Web 2.0

Informal Learning Blog » The human performance landscape

Jay Cross's Informal Learning

Informal Learning Blog » The human performance landscape

Jay Cross's Informal Learning

Informal Learning Blog » Big questionable predictions for 2008

Jay Cross's Informal Learning

Informal Learning Blog » Come together

Jay Cross's Informal Learning

May – June 15 Great Ones

Jay Cross's Informal Learning

So, what is Knowledge Management? - Gurteen Knowledge-Log , May 20, 2010. Best of Informal Learning Flow. May 1, 2010 to June 14, 2010. The following are the top items from featured sources based on social signals. 12 Things Good Bosses Believe - HarvardBusiness.org , May 28, 2010. What is data science? OReilly Radar , June 2, 2010. 10 techniques to massively increase retention - Donald Clark Plan B , May 28, 2010.

eLgg 105

Ten years after

Jay Cross's Informal Learning

Machine-age managers complained when employees had downtime because they were in training. Why is this a management responsibility? We’re a Knowledge Business,” say an increasing number of CEOs. People are our most important asset,” say managers. The ability of our people to learn and grow is our only sustainable competitive advantage,” say the management consultants. Knowledge is power. Today, all knowledge workers are free agents.

Reflections from Aachen

Jay Cross's Informal Learning

I spent the last three days participating on an international panel convened by the Center for Learning and Knowledge Management (ZLW) at the RWTH Aachen University to foster workplace and knowledge innovation with the Maas-Rhein Region.

Jay Cross's Informal Learning - Untitled Article

Jay Cross's Informal Learning

Wall of Knowledge - The Long Now Blog , December 8, 2009. 2b2k] From information overload to knowledge overload - Joho the Blog , December 16, 2009. On Incentivizing Knowledge Management - Gurteen Knowledge-Log , December 14, 2009. Informal Learning Flow is back! It’s my one-stop-shop for keeping up with things that influence informal learning — and generally don’t show up on traditional learning sites.

Blog Post: Knowledge Management Communities

David Gurteen

By David Gurteen Stan Garfield has put together a truly comprehensive list of Knowledge Management Communities

Defibrillating Knowledge Management

Martijn Linssen

This is not the original title for this blog, the change is a bow towards the good folks on the ACT-KM listserv, some of whom are checking for a pulse on the teenaged wrist of Knowledge Management. However, for organizational knowledge, the focus is on these conversations.

Einstein on Knowledge Management

Jane Hart

In What did Einstein know about Knowledge Management, Chris Collinson posts his top 10 favourite “Einstein on Knowledge Management” quotes, and also links to this infographic by IQmatrix on Visually, which mindmaps most of the quotes plus others. [.].

theTeam – Knowledge Management Done Right

Luis Suarez

Have you seen “ Using Knowledge Management “? and Social Business are pretty close to some of the basic key principles behind traditional Knowledge Management, drafted back in the day, like I have blogged about, just recently, under the heading “ KM, Enterprise 2.0

Institutional Memory and Knowledge Management

Harold Jarche

The main themes are: Memories are captured as knowledge artifacts, each limited by what it can convey, depending on its nature and the knowledge of recipient. Knowledge management can provide a structure to capture institutional memory, but it requires more than one approach.

On Incentivizing Knowledge Management

David Gurteen

and Do managers need to measure and reward trust? Video: David Gurteen on Incentivizing Knowledge Management. By David Gurteen Those of you who know me, know that I have strong views on incentivizing or rewarding KM activities.

Knowledge Management for Decision Memories

Harold Jarche

As Brian Gongol notes: If a capital project has an expected service life of 20 to 30 years, it’s entirely possible that people working in an institution in their 20s will be middle or upper-level managers in the same institution by the time the project has to be replaced or upgraded.

Loose hierarchies for knowledge management

Harold Jarche

Knowledge-sharing practices are highly contextual. This makes sense when you consider that knowledge sharing is deeply personal as well as social, so it reflects the larger culture and the particular workplace.

Becoming personal knowledge managers

Harold Jarche

Tweet Nick Milton highlights an overview of knowledge management (KM) from Susan Camarena , CKO at the Federal Transit Authority, which includes: How do we implement KM? This is the root of personal knowledge management (PKM).

Personal Knowledge Management

Jay Cross

That’s the top layer of my Personal Knowledge Management set-up.

Blog Post: Knowledge Management Matters: Creativity and Innovation

David Gurteen

By David Gurteen I mentioned a month or two back a new book Knowledge Management Matters: By Practitioners for Practitioners written by a number of well known KM practitioners and edited by John and JoAnn Girard. The book is free and you can download it from here. John Girard tells me that about 1000 people have downloaded a copy of the book already and that they are in the process of developing a series of companion videos, the first of which is now available on YouTube.

From Learning Management to Personal Knowledge Management

Jane Hart

But in fact it has been clear for some time that many individuals are already taking responsibility for not only acquiring new knowledge and skills but for a wide range of activities for their continuous learning and professional development.

Blog Post: Promoting Knowledge Management activities through my website

David Gurteen

By David Gurteen I am always looking to help promote activities in the KM field. To this end you can: post events on my site. post jobs on my site. post books or reports on my site. post news items on my site. In each case, the submission is held in a queue until I have checked it out and categorised it. This normally only takes a day or two. If the item is off topic or I feel it is inappropriate for any other reason I reserve the right to delete it. The service is free

Blog Post: The Seven Ages of Information & Knowledge Management

David Gurteen

However, he has written up an interesting retrospective of two decades of IKM (Information and Knowledge Management) based on a presentation that he gave on the 21st anniversary of the UK networking group NetIKX. By David Gurteen David Skyrme retired some years ago and does not do any formal KM nowadays.

Blog Post: Dilbert pokes fun at Knowledge Management

David Gurteen

Over the years there have been some gems relating to knowledge management, collaboration, knowledge sharing and the like. Dilbert on Knowledge Management. A 1998 Dilbert Comic Strip taking a poke at Knowledge Management.

Personal Knowledge Management Online Workshop

Jane Hart

Online Workshop runs 23 April – 4 May 2012. Hosted by Jane Hart and facilitated by Harold Jarche at the Social Learning Centre.

personal knowledge management & wisdom

Harold Jarche

And while there are different ways to think of knowledge – processed, procedural, propositional – this model I think adheres to a more basic view. Data does not create information; information does not create knowledge and knowledge does not create wisdom.

Personal in Personal Knowledge Management

Tony Karrer

That there is a ‘best’ way to manage knowledge an information? Harold and I have discussed this exact issue before and we are both on the same page that Personal is really important word in Personal Knowledge Management.

Blog Post: A colossal Knowledge Management failure!

David Gurteen

By David Gurteen To my mind the failure by business but more so governments to understand the adverse affects of measures, rewards and targets is a colossal Knowledge Management failure. We have the knowledge but we refuse to act on it! As far as I can tell nearly all the research and evidence shows that rewards and targets do NOT work in complex environments. In fact they have the opposite effect of what is intended!

When Knowledge Management Hurts

Jay Cross

They are a nuisance, impossible to navigate, and you can’t really store anything meaningful in them anyway, since real knowledge is quite impossible to put onto a piece of paper. Tags: Management innovation The Future Wonderful short article in Harvard Business Publishing by Freek Vermuelen describes how top-down informationbases actually get in the way of doing business. The advice to derive from this research?

Dave Snowden's 7 Principles of Knowledge Management

David Gurteen

By David Gurteen Dave Snowden has recently expanded his 3 Rules of Knowledge Management to 7 Principles of Knowledge Management. Knowledge can only be volunteered, it cannot be conscripted. In the context of real need few people will withhold their knowledge. He has explained each one of them in more detail in his original posting on rendering knowledge. A document is where knowledge goes to die.

Knowledge Management and Learning

Tony Karrer

Interesting discussion going on with contribution by Luis Suarez, Jay Cross, David Wilson - around the distinction between Knowledge Management and Learning: Knowledge Management and Informal Learning Knowledge Management and Learning - Separated at Birth? KM and Learning This is an interesting exchange because it highlights that approaches to learning and to knowledge management are shifting and beginning to overlap more now.

Emergent Knowledge Management

Tony Karrer

There's been a long running discussion around what Knowledge Management is going to look like going forward and whether big systems that manage knowledge are going to be there. Do we really think that there will be a new wave of Enterprise Knowledge Management or other big systems For example, see Bill Ives' recent post , and Paula Thorton.

ADVERTISEMENT: Certified Knowledge Manager Training

David Gurteen

By David Gurteen Certified Knowledge Manager Training. Topics: KM Practices, Business Case, Strategy, Program Planning, KM, Frameworks, KM and Organisational Culture, Change Management for KM, Programs, Leadership and Competencies for KM, Knowledge Assessment, Metrics, Enterprise KM, Process-oriented KM, Knowledge Mapping, Benchmarking, Expertise Location, Search, Personal KM, Web 2.0, 4 - 8 May 2009, Basel, Switzerland.

Hangout on Personal Knowledge Management and other topics

Jay Cross

My knowledge of Kahn is very limited–b ut essentiall y it’s a lecture. Hangout on Air, February 8, 10-11:00 am Pacific. YouTube. Our first weekday Hangout on Air. Attendance was down. Probably not the best weekday to try.

Blog Post: Women in Knowledge Management

David Gurteen

Interestingly, I have noted that online forums are male dominated but I tend to find at conferences, workshops and certainly my knowledge cafes there are more woman - often a 60:40 or even 70:30 ratio of women to men By David Gurteen Its great to see a Linkedin KM discussion group Women in KM set up only for women! And by four of my favorite KM women at that - well done Karen, Nerida, Diana and Jeanne :-).

Knowledge Management Core Issues

Tony Karrer

With an ever deceasing half-life of knowledge , just keeping up has become a major corporate imperative. We have made little progress in preventing those repeating errors, as firms grow in size and complexity, building relationships that enable knowledge flows, keeping in the loop and finding stuff becomes a huge issue. Discovering opportunities and gaps in knowledge flows, improving personal networking and finding experts (in larger firms).

Blog Post: ADVERTISEMENT: Certified Knowledge Manager Training

David Gurteen

By David Gurteen *Certified Knowledge Manager Training*. Topics: KM Practices, Business Case, Strategy, Program Planning, KM Frameworks, KM and Organisational Culture, Change Management for KM Programs, Leadership and Competencies for KM, Knowledge Assessment, Metrics, Enterprise KM, Process-oriented KM, Knowledge Mapping, Benchmarking, Expertise Location, Search, Personal KM, Web 2.0, 19 - 23 April 2010, Basel, Switzerland.

Blog Post: KM Middle East Knowledge Management Survey

David Gurteen

Here is his invite: Knowledge Management is beginning to attract attention in the Middle East. But how many organisations have set up a programme to make better use of their knowledge to gain a business edge. By David Gurteen I will be giving a keynote talk at KM Middle East in Abu Dhabi, 15 -16 March. Paul Corney of Sparknow has created a KM questionnaire to better understand the take up of KM in the Middle East.

Quick Wins in Knowledge Management

Tony Karrer

Great post by Dave Pollard - Knowledge Management: Finding Quick Wins and Long Term Value the second Dilbert comic strip in the post is worth the visit to the page. I'm probably particularly happy with the list because several items echo suggestions I've been making in posts such as: Managing your RSS Feeds PKM and Personal Learning Personal Learning for Learning Professionals - Using Web 2.0