The Leader's Guide to Radical Management: My interview on the art.

Steve Denning

Main | The most beautiful building in the world: The Alhambra Palace » December 14, 2010 My interview on the art of storytelling with Brother Wolf The knowledge-based organization: Using stories to embody and transfer knowledge.

Informal Learning Blog » Web 2.0 in three pages

Jay Cross's Informal Learning

Blog Post: Will the future economy be a knowledge economy or a human economy?

David Gurteen

By David Gurteen There is opinion that the Knowledge Economy does not exist or is a myth. There will still be a Knowledge Economy but it will be for the few - the people who program and tend the computing machines and digital infrastructure.

Social Media Centers of Excellence? Really?

Martijn Linssen

Here’s my issue with the thoughtful piece linked above: it treats ‘social media’ as just another enterprise skill that needs to be accommodated with the same management approaches: stakeholders, goals & requirements, processes, knowledge base, etc.

What Does the Training Department Do When Training Doesn’t Work?

Charles Jennings

Only a minority of instance of under-performance are due to lack of knowledge or skill. New skills for understanding and using the Social Web, and for helping workers develop their personal knowledge management capabilities are required.

Pragmatism requires knowledge

Dave Snowden

The more we know, the more patterns we have to bring into play, the more coherent are integration of those knowledge bases the more able we are to deal with uncertain conditions where there are few precedents and we are encountering novelty.

1st update on 10 Tools Challenge 2013

Jane Hart

3 – For those who would like some help with using these tools, I’m putting together a collection of continuously updated (ad-free) online Quick Guides in the 100 Tools Knowledge Base. Find out more how to access the 100 Tools Knowledge Base and Activity weeks HERE.

Tools 279

The massive impact on economic growth of open data in government

Ross Dawson

As our economy and society become more knowledge-based, data are core assets, creating value in their own right and driving social and economic innovation, growth and development.

Data 261

Neoliberalism and MOOCs: Amplifying nonsense

George Siemens

The argument is simple: Much of today’s economy is knowledge-based. In a knowledge economy, we need to be learning constantly. MOOCs reflect society’s transition to a knowledge economy and reveal the inadequacy of existing university models to meet learner’s needs. I’ve said this many times over the past six months: If 2012 was the year of the MOOC, 2013 will be the year of the anti-MOOC. Things are unfolding nicely according to plan.

Sample 218

The Identity Challenge: On the Internet, Nobody Knows You're a Dog

Irving Wladawsky-Berger

For much of history, our identity systems have been based on face-to-face interactions and on paper and plastic-based identity credentials. In recent years, Knowledge-Based Verification (KBV) has been widely used by the private and public sector to validate online identities.

Data 185

Scale

Dave Snowden

As practice stabilises it increasingly standardises, acquires ‘generations of knowledge’, professional practice and the like. It now refers to the idea of improvisation in human systems and is best in operation with loose knowledge bases with novel insights and applications.

filter failure is not acceptable

Harold Jarche

The challenge for any organization dependent on knowledge is to ensure that implicit knowledge from those closest to customers and the external world informs the explicit knowledge that is shared throughout the company. Knowledge flow has to continuously become knowledge stock.

Value based pricing is at the heart of the future of professional services

Ross Dawson

In my first book Developing Knowledge-Based Client Relationships: The Future of Professional Services the final chapter was titled Value-Based Pricing: Implementing New Revenue Models. Pricing by value rather than time is clearly a central aspect to building true knowledge-based relationships, since knowledge should be measured by the value of its application rather than time spent by professionals. Value-based pricing is not always the best approach.

Price 178

Bridging the World’s Knowledge Divide: Technology + Competition, Skills and Institutions

Irving Wladawsky-Berger

I would now like to discuss another brief which I found quite interesting, - Will the Spread of Digital Technologies Spell the End of the Knowledge Divide? , Evidence suggests that digital technologies are in fact helping to expand knowledge, but are not succeeding in democratizing it.

Skills 228

Professional services relationships as the primary portal to value creation

Ross Dawson

In my first book Developing Knowledge-Based Client Relationships I described how value in professional services resides to an increasing degree in the relationship with the client. A week ago I gave a keynote to a relatively small but rapidly growing professional services firm on the occasion of their 10th birthday celebration, to help them think about their next decade of business.

Trends 168

The focus of big data should be creating value FOR customers

Ross Dawson

In the mid-1990s I became involved in knowledge management. So I wrote my first book, Developing Knowledge-Based Client Relationships , to frame knowledge as primarily about creating value WITH the customer. Big Data is one of the hottest trends at the moment, as shown in this Google Trends chart below. However much of the big data discussion is about how to market better to customers, gathering data ABOUT them so companies can sell more to them.

Data 201

human capital

Harold Jarche

More importantly, once acquired, knowledge and skills that are specialized are assets that are at risk following the very same logic as that by which financial assets are at risk. Our human capital is a combination of our skills & knowledge, reputation, and social capital.

Tips 152

Monday Video – Jim Denevan’s Dance of Drawing

Nancy White

In the world of learning, knowledge management, organizational development, we see solutions that are “scalable&# and “sustainable.&# We can’t capture that in a knowledge base, or “cook&# it into a course design.

Video 133

Resonance in meaning

Dave Snowden

Many moons ago in the early days of knowledge management I argued that the ubiquitous DIKW pyramid was both flawed and dangerous. Those of us managing knowledge were obvious an inferior form of life.

Learning is the work week

Harold Jarche

Thinking of learning as something additional to work is plain wrong in a knowledge-based, creative, networked society and economy. It’s Learn @ Work week in Canada.

13 years and a day (well months)

Dave Snowden

One group defined issues or problems while the other group defined capabilities over half a day, then we mashed the two knowledge bases together and focused small groups on the clusters. Flying into Saskatoon from Calgary today was a sentimental journey.

Groups 146

to know is to do

Harold Jarche

Do we really understand tacit knowledge? He bases his position on the work of Michael Polanyi in that all knowledge is personal and all knowing is through action. Knowledge is personal. We can observe how people use their knowledge but even they cannot explain all of it.

PKM 169

Gruesome & dehumanizing

Dave Snowden

Speaking about the implications of a knowledge based strategy, Boisot states: In industrialized countries, this kind of management probably holds the key to continued prosperity and social stability.

Economic structural change is NOT industry compositional change

Ross Dawson

In knowledge-based work the primary unit of value creation has shifted from the organization to the individual. I am currently preparing a number of keynotes for senior business audiences over coming weeks.

structure drives behaviour

Harold Jarche

As software automation and artificial intelligence increasingly affect knowledge-based occupations, especially at the entry level, it may well become even more difficult for the Chinese economy to absorb workers who seek to climb the skills ladder.

The Rise and Potential Fall of the Talent Economy

Irving Wladawsky-Berger

The vast majority depended on superior human assets for their advantage - great research scientists, inspired code writers, distribution geniuses, product innovators - and knowledge assets - patents, brands, know-how, experience.

Issues 262

Creating a prosperous national future: networks and new industries

Ross Dawson

Today’s issue of AFR Boss magazine includes highlights of the discussion at the recent first BOSS True Leaders’ Legacy Dinner, where 14 of us had an excellent dinner and debated “how Australia could seize the opportunities of the knowledge economy” It was a fantastic and sometimes heated discussion, most enjoyable.

Complex Systems and the “Rashomon Effect”

Irving Wladawsky-Berger

Other recent papers attempt to explain the difference between a subjective, knowledge-based reality and an observer-independent reality using the metaphor of a meteorologist predicting tomorrow’s weather. This is an example of a subjective, knowledge-based reality. .

System 236

The rise of crowdsourcing in Malaysia

Ross Dawson

However, Dawson feels that the nation is off to a good start so far and believes that great possibilities lie ahead for Malaysia due to its knowledge based economy and the abilities of its workforce. “I

LMS vs. LCMS

Xyleme

Informal Learning (Performance Support, Video, Knowledge Base). •. ?. LMS vs. LCMS: What is the difference and why does it matter? LMS vs. LCMS?

Is George Siemens Right? Social Media is like Letters to the Editor

Dan Pontefract

Is social media simply used to emote, distribute, vent and network or is it also used to enhance the knowledge base and thus to further the cognitive depth of society? SM does not include blogging, personal websites, knowledge bases (eg. body of knowledge) is enhanced.

Crowdsourcing for social development and economic opportunity: Case study of Malaysia

Ross Dawson

Malaysia is in many ways a developed knowledge-based economy, yet there are many who are not yet participating fully. . There are many advantages to having common culture and language between clients and workers, and many tasks that require local knowledge or presence.

LMS vs. LCMS

Xyleme

Informal Learning (Performance Support, Video, Knowledge Base). ?. ?. The Learning and Development industry, like any other, has been inundated with new technologies and tools for learning.

teaching in higher ed podcast

Harold Jarche

The subject was my personal knowledge mastery framework which Bonni uses in her university teaching. Knowledge. And that’s really what knowledge is. Knowledge is the stuff that we use from which we take action.

PKM 148

Platform Strategy: How the rise of platforms enables exponential business

Ross Dawson

In many ways it brings together the key themes of my books, including knowledge-based relationships, value co-creation, living networks, internal and external social media, and crowdsourcing. Platforms are based on network effects, in which value increases often exponentially with increasing participation, leading to winner-take-most markets.

knowledge-sharing paradox redux

Harold Jarche

Knowledge-sharing in the Enterprise. An effective suite of enterprise social tools can help organizations share knowledge, collaborate, and cooperate – connecting the work being done with the identification of new opportunities and ideas. Getting work done today means finding a balance between sharing complex knowledge to get work done (collaboration), and innovating in internet time (cooperation). The Knowledge-sharing Paradox. Knowledge is a very personal thing.

Exploring the future of investment management

Ross Dawson

My initial client base when I established my company was largely in financial services, and I began to focus on the investment management industry, for a number of reasons.

Transforming clients and executives: How to enrich their mental models

Ross Dawson

When I wrote my first book, Developing Knowledge-Based Client Relationships , which came out in 2000 in its first edition, I thought of it in many ways as a stepping stone for me to gain credibility and move on to deal with broader issues. Chapter 4 of Developing Knowledge-Based Client Relationships is titled Adding Value to Client Decision-Making: Better Strategic, Line, and Portfolio Decisions.

How To 163

Every business document should be in the cloud and concurrently editable

Ross Dawson

It is a fundamental platform for value creation in knowledge-based organizations. Clearly there are a number of providers for this functionality, with pretty much all enterprise software platforms now moving to at least the option of cloud-based simultaneous collaboration. I’m at the Melbourne Google Enterprise Atmosphere on Tour event , the first of 25 events around the world.

What’s next for educational software?

George Siemens

If connections don’t form, learning doesn’t happen and knowledge isn’t generated. Learners are then expected to duplicate the knowledge of the instructor (hence the notion of knowledge transfer). Contrived systems, such as teaching, curriculum, content, accreditation, will be replaced, or at minimum, by models based on complexity and emergence (with a bit of chaos thrown in for good measure).

The Vital Role of Research in Preserving the American Dream

Irving Wladawsky-Berger

The report makes the case that over the past half-century, research-based scientific and technological advancements have been the main drivers of economic growth and job creation, and their impact will likely rise in our increasingly complex, knowledge-based society.

A sense of direction (3)

Dave Snowden

I’m going to assume past knowledge here by the way and I don’t have time to make all the linkages to prior posts so you may need to do a search or two if the material is familiar. How broad a knowledge base can we draw on in a timely manner?

Module 173

The Growing Value of a Dual-Track Education

Irving Wladawsky-Berger

Lots has been written about the critical importance of a good education in our knowledge-based digital economy. Some schools require graduating seniors to do a research internship with a company and write a dissertation based on the results of their research.