I am interested in the role of communities of practice in knowledge sharing. Here is my logic: Sharing complex knowledge requires strong social ties, but only working with our peers may blind us to outside ideas. Therefore, encouraging and supporting communities of practice is essential for the knowledge-based enterprise. Effective, or coherent, knowledge-sharing requires not just collaboration, but also cooperation and especially connections (communities). MORE
Lots has been written about the critical importance of a good education in our knowledge-based digital economy. Some schools require graduating seniors to do a research internship with a company and write a dissertation based on the results of their research. MORE
In knowledge-based work the primary unit of value creation has shifted from the organization to the individual. We can look at this change from the perspective of knowledge networks, in which most of us will be working, whether we are farmers or software engineers. MORE
Two actions that can begin even before a formal offer is made: Providing access to an online knowledge base. MORE
Here’s my issue with the thoughtful piece linked above: it treats ‘social media’ as just another enterprise skill that needs to be accommodated with the same management approaches: stakeholders, goals & requirements, processes, knowledge base, etc. MORE
The challenge for any organization dependent on knowledge is to ensure that implicit knowledge from those closest to customers and the external world informs the explicit knowledge that is shared throughout the company. Knowledge flow has to continuously become knowledge stock. MORE
It is a fundamental platform for value creation in knowledge-based organizations. Clearly there are a number of providers for this functionality, with pretty much all enterprise software platforms now moving to at least the option of cloud-based simultaneous collaboration. I’m at the Melbourne Google Enterprise Atmosphere on Tour event , the first of 25 events around the world. MORE
Main | The most beautiful building in the world: The Alhambra Palace » December 14, 2010 My interview on the art of storytelling with Brother Wolf The knowledge-based organization: Using stories to embody and transfer knowledge. MORE
My response harkened back to my first book Developing Knowledge-Based Client Relationships. In financial services in particular, there are three key aspects to ‘knowledge-based’ relationships that not only create value, but can also essentially lock-in the client. If you know your clients better than your competitors, and critically do things differently because of that knowledge, you will provide deeper value. MORE
“Perhaps the most central thrust in KM [knowledge management] is to capture and make available, so it can be used by others in the organization, the information and knowledge that is in people’s heads as it were, and that has never been explicitly set down.” — KM World. MORE
In the mid-1990s I became involved in knowledge management. So I wrote my first book, Developing Knowledge-Based Client Relationships , to frame knowledge as primarily about creating value WITH the customer. Big Data is one of the hottest trends at the moment, as shown in this Google Trends chart below. However much of the big data discussion is about how to market better to customers, gathering data ABOUT them so companies can sell more to them. MORE
Knowledge Management for Decision Memories. Lilia Efimova , the original inspiration for my PKM practices, has said that the main problem with personal knowledge management is that we need to take time now, in order to invest in the future. MORE
In addition, there is an expanded Part 2 on personal knowledge mastery ( PKM ), a foundational discipline for working in the network era and a creative economy. Today, knowledge-based work is replacing manufacturing and information processing jobs. MORE
As with knowledge artisans , many learners now own their knowledge-sharing networks. Narration is turning one’s tacit knowledge — what you know — into explicit knowledge — what you can share. The narration of work, is basically knowledge sharing on a regular basis. MORE
The more we know, the more patterns we have to bring into play, the more coherent are integration of those knowledge bases the more able we are to deal with uncertain conditions where there are few precedents and we are encountering novelty. MORE
3 – For those who would like some help with using these tools, I’m putting together a collection of continuously updated (ad-free) online Quick Guides in the 100 Tools Knowledge Base. Find out more how to access the 100 Tools Knowledge Base and Activity weeks HERE. MORE
Malaysia is in many ways a developed knowledge-based economy, yet there are many who are not yet participating fully. . There are many advantages to having common culture and language between clients and workers, and many tasks that require local knowledge or presence. MORE
The argument is simple: Much of today’s economy is knowledge-based. In a knowledge economy, we need to be learning constantly. MOOCs reflect society’s transition to a knowledge economy and reveal the inadequacy of existing university models to meet learner’s needs. I’ve said this many times over the past six months: If 2012 was the year of the MOOC, 2013 will be the year of the anti-MOOC. Things are unfolding nicely according to plan. MORE
Like the printing press during its time, our new tools have the capacity to spread knowledge faster and farther ever before, resulting in an unparalleled and ever increasing rate of progress and change. Share knowledge freely. As we find better ways to share and exchange knowledge, each new discovery we make individually has the potential to benefit everyone collectively. [Three years ago today I posted A Labor Day Manifesto for a New World. MORE
For knowledge workers, there is diminishing value in standardized work, as it will be either automated or outsourced over time. Standardized work usually falls into simple or complicated knowledge domains. This is how simple and complicated knowledge continuously gets automated. MORE
Other recent papers attempt to explain the difference between a subjective, knowledge-based reality and an observer-independent reality using the metaphor of a meteorologist predicting tomorrow’s weather. This is an example of a subjective, knowledge-based reality. . MORE
In my first book Developing Knowledge-Based Client Relationships I described how value in professional services resides to an increasing degree in the relationship with the client. A week ago I gave a keynote to a relatively small but rapidly growing professional services firm on the occasion of their 10th birthday celebration, to help them think about their next decade of business. MORE
In my first book Developing Knowledge-Based Client Relationships: The Future of Professional Services the final chapter was titled Value-Based Pricing: Implementing New Revenue Models. Pricing by value rather than time is clearly a central aspect to building true knowledge-based relationships, since knowledge should be measured by the value of its application rather than time spent by professionals. Value-based pricing is not always the best approach. MORE
The knowledge sharing paradox is that enterprise social tools can constrain what they are supposed to enhance. People will freely share their knowledge if they remain in control of it because knowledge is a very personal thing. MORE
As software automation and artificial intelligence increasingly affect knowledge-based occupations, especially at the entry level, it may well become even more difficult for the Chinese economy to absorb workers who seek to climb the skills ladder. MORE
Only a minority of instance of under-performance are due to lack of knowledge or skill. New skills for understanding and using the Social Web, and for helping workers develop their personal knowledge management capabilities are required. MORE
So, for instance, adapting a large knowledge-based course will still leave it as a problematic solution in search of a problem. A few posts ago, I wrote about how we might be rushing too fast into cognitive computing. Not that there’s anything wrong with augmenting us, but I was wondering if we’d be better off focusing on developing our non-cognitive systems first. MORE
Is social media simply used to emote, distribute, vent and network or is it also used to enhance the knowledge base and thus to further the cognitive depth of society? SM does not include blogging, personal websites, knowledge bases (eg. body of knowledge) is enhanced. MORE
The vast majority depended on superior human assets for their advantage - great research scientists, inspired code writers, distribution geniuses, product innovators - and knowledge assets - patents, brands, know-how, experience. MORE
An effective suite of enterprise social tools can help organizations share knowledge, collaborate, and cooperate – connecting the work being done with the identification of new opportunities and ideas. People will freely share their knowledge if they remain in control of it. MORE
The duty of being transparent in our work and sharing our knowledge rests with all workers, including management. Only people can enable knowledge, trust and credibility to flow within and between markets and companies. MORE
Thinking of learning as something additional to work is plain wrong in a knowledge-based, creative, networked society and economy. It’s Learn @ Work week in Canada. MORE
Two actions that can begin even before a formal offer is made: Providing access to an online knowledge base. Tweet I know that there are no “best practices&# in new hire development, also known as onboarding, as each organization is unique and often rather complex. MORE
Knowledge and intelligence is power, so as they are distributed, we gain freedom. Narration is making one’s tacit knowledge (what one feels) more explicit (what one is doing with that knowledge). MORE
And the pedagogy doesn’t really scale well: their objectives also tend to be knowledge based, and to have a meaningful outcome they’d need to be application based, and you can’t really evaluate that at scale (unless you get *really* nuanced about peer review, but even then you need some scrutiny that just doesn’t scale.). The following was prompted by a discussion on how education has the potential to be disrupted. MORE
The February 23 issue of the NY Times Magazine was devoted to the future of work, and in particular, to what it called the new working class. MORE
The focus was on knowledge, not skills, and learner satisfaction counted for more than business impact. If you’re not plugged in and running fast at work, you’re falling behind. Continuous improvement. Business people face more and more novel situations every day. MORE
We are all knowledge managers at CAWW, sharing as we work transparently. The organizational knowledge base, much of it captured in a large wiki, constantly grows. There is no central management for our knowledge. MORE
In knowledge-based work the primary unit of value creation has shifted from the organization to the individual. I am currently preparing a number of keynotes for senior business audiences over coming weeks. MORE
Let’s look at a knowledge worker and how things can get done in such an interconnected environment. This information can be mapped, and frameworks such as knowledge management (KM) help us to map it. This is how simple and complicated knowledge continuously gets automated. MORE
As our economy and society become more knowledge-based, data are core assets, creating value in their own right and driving social and economic innovation, growth and development. MORE
Many moons ago in the early days of knowledge management I argued that the ubiquitous DIKW pyramid was both flawed and dangerous. Those of us managing knowledge were obvious an inferior form of life. MORE
Knowledge Base Related Topics Steve Denning
DECEMBER 14, 2010
Main | The most beautiful building in the world: The Alhambra Palace » December 14, 2010 My interview on the art of storytelling with Brother Wolf The knowledge-based organization: Using stories to embody and transfer knowledge.
Dave Snowden
MAY 3, 2017
The more we know, the more patterns we have to bring into play, the more coherent are integration of those knowledge bases the more able we are to deal with uncertain conditions where there are few precedents and we are encountering novelty.
Martijn Linssen
SEPTEMBER 11, 2013
Here’s my issue with the thoughtful piece linked above: it treats ‘social media’ as just another enterprise skill that needs to be accommodated with the same management approaches: stakeholders, goals & requirements, processes, knowledge base, etc.
Harold Jarche
JULY 18, 2017
The challenge for any organization dependent on knowledge is to ensure that implicit knowledge from those closest to customers and the external world informs the explicit knowledge that is shared throughout the company. Knowledge flow has to continuously become knowledge stock.
Ross Dawson
NOVEMBER 28, 2011
My response harkened back to my first book Developing Knowledge-Based Client Relationships. In financial services in particular, there are three key aspects to ‘knowledge-based’ relationships that not only create value, but can also essentially lock-in the client. If you know your clients better than your competitors, and critically do things differently because of that knowledge, you will provide deeper value.
Harold Jarche
APRIL 9, 2017
“Perhaps the most central thrust in KM [knowledge management] is to capture and make available, so it can be used by others in the organization, the information and knowledge that is in people’s heads as it were, and that has never been explicitly set down.” — KM World.
Harold Jarche
MAY 21, 2013
In knowledge-based work the primary unit of value creation has shifted from the organization to the individual. We can look at this change from the perspective of knowledge networks, in which most of us will be working, whether we are farmers or software engineers.
Harold Jarche
SEPTEMBER 25, 2013
Thinking of learning as something additional to work is plain wrong in a knowledge-based, creative, networked society and economy. It’s Learn @ Work week in Canada.
Harold Jarche
MARCH 24, 2013
An effective suite of enterprise social tools can help organizations share knowledge, collaborate, and cooperate – connecting the work being done with the identification of new opportunities and ideas. People will freely share their knowledge if they remain in control of it.
Dave Snowden
JULY 1, 2017
Many moons ago in the early days of knowledge management I argued that the ubiquitous DIKW pyramid was both flawed and dangerous. Those of us managing knowledge were obvious an inferior form of life.
Harold Jarche
APRIL 15, 2012
For knowledge workers, there is diminishing value in standardized work, as it will be either automated or outsourced over time. Standardized work usually falls into simple or complicated knowledge domains. This is how simple and complicated knowledge continuously gets automated.
Harold Jarche
MAY 25, 2011
Two actions that can begin even before a formal offer is made: Providing access to an online knowledge base. Tweet I know that there are no “best practices&# in new hire development, also known as onboarding, as each organization is unique and often rather complex.
Ross Dawson
APRIL 17, 2012
It is a fundamental platform for value creation in knowledge-based organizations. Clearly there are a number of providers for this functionality, with pretty much all enterprise software platforms now moving to at least the option of cloud-based simultaneous collaboration. I’m at the Melbourne Google Enterprise Atmosphere on Tour event , the first of 25 events around the world.
Ross Dawson
MARCH 15, 2012
In my first book Developing Knowledge-Based Client Relationships: The Future of Professional Services the final chapter was titled Value-Based Pricing: Implementing New Revenue Models. Pricing by value rather than time is clearly a central aspect to building true knowledge-based relationships, since knowledge should be measured by the value of its application rather than time spent by professionals. Value-based pricing is not always the best approach.
Dan Pontefract
SEPTEMBER 11, 2011
Is social media simply used to emote, distribute, vent and network or is it also used to enhance the knowledge base and thus to further the cognitive depth of society? SM does not include blogging, personal websites, knowledge bases (eg. body of knowledge) is enhanced.
Harold Jarche
AUGUST 2, 2012
I am interested in the role of communities of practice in knowledge sharing. Here is my logic: Sharing complex knowledge requires strong social ties, but only working with our peers may blind us to outside ideas. Therefore, encouraging and supporting communities of practice is essential for the knowledge-based enterprise. Effective, or coherent, knowledge-sharing requires not just collaboration, but also cooperation and especially connections (communities).
Harold Jarche
JUNE 19, 2015
As software automation and artificial intelligence increasingly affect knowledge-based occupations, especially at the entry level, it may well become even more difficult for the Chinese economy to absorb workers who seek to climb the skills ladder.
Irving Wladawsky-Berger
JULY 3, 2017
Lots has been written about the critical importance of a good education in our knowledge-based digital economy. Some schools require graduating seniors to do a research internship with a company and write a dissertation based on the results of their research.
Harold Jarche
DECEMBER 5, 2011
Let’s look at a knowledge worker and how things can get done in such an interconnected environment. This information can be mapped, and frameworks such as knowledge management (KM) help us to map it. This is how simple and complicated knowledge continuously gets automated.
Harold Jarche
JUNE 29, 2012
Knowledge and intelligence is power, so as they are distributed, we gain freedom. Narration is making one’s tacit knowledge (what one feels) more explicit (what one is doing with that knowledge).
Ross Dawson
JUNE 19, 2014
As our economy and society become more knowledge-based, data are core assets, creating value in their own right and driving social and economic innovation, growth and development.
Harold Jarche
JANUARY 19, 2014
We are all knowledge managers at CAWW, sharing as we work transparently. The organizational knowledge base, much of it captured in a large wiki, constantly grows. There is no central management for our knowledge.
Charles Jennings
MAY 1, 2014
Only a minority of instance of under-performance are due to lack of knowledge or skill. New skills for understanding and using the Social Web, and for helping workers develop their personal knowledge management capabilities are required.
Ross Dawson
JULY 7, 2014
In my first book Developing Knowledge-Based Client Relationships I described how value in professional services resides to an increasing degree in the relationship with the client. A week ago I gave a keynote to a relatively small but rapidly growing professional services firm on the occasion of their 10th birthday celebration, to help them think about their next decade of business.
Irving Wladawsky-Berger
MARCH 24, 2015
Other recent papers attempt to explain the difference between a subjective, knowledge-based reality and an observer-independent reality using the metaphor of a meteorologist predicting tomorrow’s weather. This is an example of a subjective, knowledge-based reality. .
Ross Dawson
OCTOBER 1, 2014
In the mid-1990s I became involved in knowledge management. So I wrote my first book, Developing Knowledge-Based Client Relationships , to frame knowledge as primarily about creating value WITH the customer. Big Data is one of the hottest trends at the moment, as shown in this Google Trends chart below. However much of the big data discussion is about how to market better to customers, gathering data ABOUT them so companies can sell more to them.
Harold Jarche
MAY 28, 2014
The duty of being transparent in our work and sharing our knowledge rests with all workers, including management. Only people can enable knowledge, trust and credibility to flow within and between markets and companies.
Jane Hart
JANUARY 17, 2013
3 – For those who would like some help with using these tools, I’m putting together a collection of continuously updated (ad-free) online Quick Guides in the 100 Tools Knowledge Base. Find out more how to access the 100 Tools Knowledge Base and Activity weeks HERE.
Harold Jarche
APRIL 19, 2012
Two actions that can begin even before a formal offer is made: Providing access to an online knowledge base.
Irving Wladawsky-Berger
NOVEMBER 12, 2014
The vast majority depended on superior human assets for their advantage - great research scientists, inspired code writers, distribution geniuses, product innovators - and knowledge assets - patents, brands, know-how, experience.
Ross Dawson
JUNE 9, 2013
Malaysia is in many ways a developed knowledge-based economy, yet there are many who are not yet participating fully. . There are many advantages to having common culture and language between clients and workers, and many tasks that require local knowledge or presence.
Harold Jarche
APRIL 15, 2014
The knowledge sharing paradox is that enterprise social tools can constrain what they are supposed to enhance. People will freely share their knowledge if they remain in control of it because knowledge is a very personal thing.
Harold Jarche
SEPTEMBER 24, 2013
Knowledge Management for Decision Memories. Lilia Efimova , the original inspiration for my PKM practices, has said that the main problem with personal knowledge management is that we need to take time now, in order to invest in the future.
Irving Wladawsky-Berger
MAY 1, 2017
The February 23 issue of the NY Times Magazine was devoted to the future of work, and in particular, to what it called the new working class.
Harold Jarche
DECEMBER 1, 2014
In addition, there is an expanded Part 2 on personal knowledge mastery ( PKM ), a foundational discipline for working in the network era and a creative economy. Today, knowledge-based work is replacing manufacturing and information processing jobs.
Clark Quinn
JUNE 3, 2015
And the pedagogy doesn’t really scale well: their objectives also tend to be knowledge based, and to have a meaningful outcome they’d need to be application based, and you can’t really evaluate that at scale (unless you get *really* nuanced about peer review, but even then you need some scrutiny that just doesn’t scale.). The following was prompted by a discussion on how education has the potential to be disrupted.
Harold Jarche
FEBRUARY 10, 2013
As with knowledge artisans , many learners now own their knowledge-sharing networks. Narration is turning one’s tacit knowledge — what you know — into explicit knowledge — what you can share. The narration of work, is basically knowledge sharing on a regular basis.
Jay Cross
MARCH 2, 2012
The focus was on knowledge, not skills, and learner satisfaction counted for more than business impact. If you’re not plugged in and running fast at work, you’re falling behind. Continuous improvement. Business people face more and more novel situations every day.
Ross Dawson
MAY 16, 2013
In knowledge-based work the primary unit of value creation has shifted from the organization to the individual. I am currently preparing a number of keynotes for senior business audiences over coming weeks.
John Hagel
SEPTEMBER 3, 2012
Like the printing press during its time, our new tools have the capacity to spread knowledge faster and farther ever before, resulting in an unparalleled and ever increasing rate of progress and change. Share knowledge freely. As we find better ways to share and exchange knowledge, each new discovery we make individually has the potential to benefit everyone collectively. [Three years ago today I posted A Labor Day Manifesto for a New World.
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