INDUSTRY INSIGHTS YOUR PEERS ARE READING
Lots has been written about the critical importance of a good education in our knowledge-based digital economy. Some schools require graduating seniors to do a research internship with a company and write a dissertation based on the results of their research. MORE
This information can be mapped, and frameworks such as knowledge management help us to map it. We can also create tools, especially performance support systems to do the work and not have to learn all the background knowledge in order to accomplish the task. MORE
In knowledge-based work the primary unit of value creation has shifted from the organization to the individual. We can look at this change from the perspective of knowledge networks, in which most of us will be working, whether we are farmers or software engineers. MORE
Speaking about the implications of a knowledge based strategy, Boisot states: In industrialized countries, this kind of management probably holds the key to continued prosperity and social stability. MORE
Here’s my issue with the thoughtful piece linked above: it treats ‘social media’ as just another enterprise skill that needs to be accommodated with the same management approaches: stakeholders, goals & requirements, processes, knowledge base, etc. MORE
The challenge for any organization dependent on knowledge is to ensure that implicit knowledge from those closest to customers and the external world informs the explicit knowledge that is shared throughout the company. Knowledge flow has to continuously become knowledge stock. MORE
Main | The most beautiful building in the world: The Alhambra Palace » December 14, 2010 My interview on the art of storytelling with Brother Wolf The knowledge-based organization: Using stories to embody and transfer knowledge. MORE
As practice stabilises it increasingly standardises, acquires ‘generations of knowledge’, professional practice and the like. It now refers to the idea of improvisation in human systems and is best in operation with loose knowledge bases with novel insights and applications. MORE
My response harkened back to my first book Developing Knowledge-Based Client Relationships. In financial services in particular, there are three key aspects to ‘knowledge-based’ relationships that not only create value, but can also essentially lock-in the client. If you know your clients better than your competitors, and critically do things differently because of that knowledge, you will provide deeper value. MORE
More importantly, once acquired, knowledge and skills that are specialized are assets that are at risk following the very same logic as that by which financial assets are at risk. Our human capital is a combination of our skills & knowledge, reputation, and social capital. MORE
Knowledge-sharing in the Enterprise. An effective suite of enterprise social tools can help organizations share knowledge, collaborate, and cooperate – connecting the work being done with the identification of new opportunities and ideas. Getting work done today means finding a balance between sharing complex knowledge to get work done (collaboration), and innovating in internet time (cooperation). The Knowledge-sharing Paradox. Knowledge is a very personal thing. MORE
From my point of view this picks up on discussions I have been having for years about a new approach to management education based on a trans-disciplinary approach. Another link here is the obsession with empirical or case based research which dominates management science. MORE
Every fortnight I curate some of the observations and insights that were shared on social media. I call these Friday’s Finds. “The secret of the demagogue is to appear as dumb as his audience so that these people can believe themselves as smart as he is.” MORE
In the mid-1990s I became involved in knowledge management. So I wrote my first book, Developing Knowledge-Based Client Relationships , to frame knowledge as primarily about creating value WITH the customer. Big Data is one of the hottest trends at the moment, as shown in this Google Trends chart below. However much of the big data discussion is about how to market better to customers, gathering data ABOUT them so companies can sell more to them. MORE
The report makes the case that over the past half-century, research-based scientific and technological advancements have been the main drivers of economic growth and job creation, and their impact will likely rise in our increasingly complex, knowledge-based society. MORE
For much of history, our identity systems have been based on face-to-face interactions and on paper and plastic-based identity credentials. In recent years, Knowledge-Based Verification (KBV) has been widely used by the private and public sector to validate online identities. MORE
The more we know, the more patterns we have to bring into play, the more coherent are integration of those knowledge bases the more able we are to deal with uncertain conditions where there are few precedents and we are encountering novelty. MORE
3 – For those who would like some help with using these tools, I’m putting together a collection of continuously updated (ad-free) online Quick Guides in the 100 Tools Knowledge Base. Find out more how to access the 100 Tools Knowledge Base and Activity weeks HERE. MORE
The argument is simple: Much of today’s economy is knowledge-based. In a knowledge economy, we need to be learning constantly. MOOCs reflect society’s transition to a knowledge economy and reveal the inadequacy of existing university models to meet learner’s needs. I’ve said this many times over the past six months: If 2012 was the year of the MOOC, 2013 will be the year of the anti-MOOC. Things are unfolding nicely according to plan. MORE
Like the printing press during its time, our new tools have the capacity to spread knowledge faster and farther ever before, resulting in an unparalleled and ever increasing rate of progress and change. Share knowledge freely. As we find better ways to share and exchange knowledge, each new discovery we make individually has the potential to benefit everyone collectively. [Three years ago today I posted A Labor Day Manifesto for a New World. MORE
Finding and sharing information and knowledge should be part of the workflow in any knowledge-based organization. For those supporting knowledge-sharing in an organization, look at what is shared and see how it can be done better — by adding value. MORE
Other recent papers attempt to explain the difference between a subjective, knowledge-based reality and an observer-independent reality using the metaphor of a meteorologist predicting tomorrow’s weather. This is an example of a subjective, knowledge-based reality. . MORE
In my first book Developing Knowledge-Based Client Relationships I described how value in professional services resides to an increasing degree in the relationship with the client. A week ago I gave a keynote to a relatively small but rapidly growing professional services firm on the occasion of their 10th birthday celebration, to help them think about their next decade of business. MORE
In my first book Developing Knowledge-Based Client Relationships: The Future of Professional Services the final chapter was titled Value-Based Pricing: Implementing New Revenue Models. Pricing by value rather than time is clearly a central aspect to building true knowledge-based relationships, since knowledge should be measured by the value of its application rather than time spent by professionals. Value-based pricing is not always the best approach. MORE
Only a minority of instance of under-performance are due to lack of knowledge or skill. New skills for understanding and using the Social Web, and for helping workers develop their personal knowledge management capabilities are required. MORE
As software automation and artificial intelligence increasingly affect knowledge-based occupations, especially at the entry level, it may well become even more difficult for the Chinese economy to absorb workers who seek to climb the skills ladder. MORE
Informal Learning (Performance Support, Video, Knowledge Base). •. ?. LMS vs. LCMS: What is the difference and why does it matter? LMS vs. LCMS? MORE
Is social media simply used to emote, distribute, vent and network or is it also used to enhance the knowledge base and thus to further the cognitive depth of society? SM does not include blogging, personal websites, knowledge bases (eg. body of knowledge) is enhanced. MORE
So, for instance, adapting a large knowledge-based course will still leave it as a problematic solution in search of a problem. A few posts ago, I wrote about how we might be rushing too fast into cognitive computing. Not that there’s anything wrong with augmenting us, but I was wondering if we’d be better off focusing on developing our non-cognitive systems first. MORE
The vast majority depended on superior human assets for their advantage - great research scientists, inspired code writers, distribution geniuses, product innovators - and knowledge assets - patents, brands, know-how, experience. MORE
An effective suite of enterprise social tools can help organizations share knowledge, collaborate, and cooperate – connecting the work being done with the identification of new opportunities and ideas. People will freely share their knowledge if they remain in control of it. MORE
Thinking of learning as something additional to work is plain wrong in a knowledge-based, creative, networked society and economy. It’s Learn @ Work week in Canada. MORE
Informal Learning (Performance Support, Video, Knowledge Base). ?. ?. The Learning and Development industry, like any other, has been inundated with new technologies and tools for learning. MORE
One group defined issues or problems while the other group defined capabilities over half a day, then we mashed the two knowledge bases together and focused small groups on the clusters. Flying into Saskatoon from Calgary today was a sentimental journey. MORE
Knowledge and intelligence is power, so as they are distributed, we gain freedom. Narration is making one’s tacit knowledge (what one feels) more explicit (what one is doing with that knowledge). MORE
If connections don’t form, learning doesn’t happen and knowledge isn’t generated. Learners are then expected to duplicate the knowledge of the instructor (hence the notion of knowledge transfer). Contrived systems, such as teaching, curriculum, content, accreditation, will be replaced, or at minimum, by models based on complexity and emergence (with a bit of chaos thrown in for good measure). MORE
By David Gurteen There is opinion that the Knowledge Economy does not exist or is a myth. There will still be a Knowledge Economy but it will be for the few - the people who program and tend the computing machines and digital infrastructure. MORE
In the world of learning, knowledge management, organizational development, we see solutions that are “scalable&# and “sustainable.&# We can’t capture that in a knowledge base, or “cook&# it into a course design. MORE
I would now like to discuss another brief which I found quite interesting, - Will the Spread of Digital Technologies Spell the End of the Knowledge Divide? , Evidence suggests that digital technologies are in fact helping to expand knowledge, but are not succeeding in democratizing it. MORE
In knowledge-based work the primary unit of value creation has shifted from the organization to the individual. I am currently preparing a number of keynotes for senior business audiences over coming weeks. MORE
As our economy and society become more knowledge-based, data are core assets, creating value in their own right and driving social and economic innovation, growth and development. MORE
Many moons ago in the early days of knowledge management I argued that the ubiquitous DIKW pyramid was both flawed and dangerous. Those of us managing knowledge were obvious an inferior form of life. MORE
Do we really understand tacit knowledge? He bases his position on the work of Michael Polanyi in that all knowledge is personal and all knowing is through action. Knowledge is personal. We can observe how people use their knowledge but even they cannot explain all of it. MORE
Knowledge Base Related Topics Steve Denning
DECEMBER 14, 2010
Main | The most beautiful building in the world: The Alhambra Palace » December 14, 2010 My interview on the art of storytelling with Brother Wolf The knowledge-based organization: Using stories to embody and transfer knowledge.
Harold Jarche
FEBRUARY 8, 2019
Every fortnight I curate some of the observations and insights that were shared on social media. I call these Friday’s Finds. “The secret of the demagogue is to appear as dumb as his audience so that these people can believe themselves as smart as he is.”
Harold Jarche
APRIL 16, 2019
Finding and sharing information and knowledge should be part of the workflow in any knowledge-based organization. For those supporting knowledge-sharing in an organization, look at what is shared and see how it can be done better — by adding value.
David Gurteen
FEBRUARY 27, 2018
By David Gurteen There is opinion that the Knowledge Economy does not exist or is a myth. There will still be a Knowledge Economy but it will be for the few - the people who program and tend the computing machines and digital infrastructure.
Charles Jennings
MAY 1, 2014
Only a minority of instance of under-performance are due to lack of knowledge or skill. New skills for understanding and using the Social Web, and for helping workers develop their personal knowledge management capabilities are required.
Harold Jarche
NOVEMBER 25, 2019
This information can be mapped, and frameworks such as knowledge management help us to map it. We can also create tools, especially performance support systems to do the work and not have to learn all the background knowledge in order to accomplish the task.
Martijn Linssen
SEPTEMBER 11, 2013
Here’s my issue with the thoughtful piece linked above: it treats ‘social media’ as just another enterprise skill that needs to be accommodated with the same management approaches: stakeholders, goals & requirements, processes, knowledge base, etc.
George Siemens
JULY 8, 2013
The argument is simple: Much of today’s economy is knowledge-based. In a knowledge economy, we need to be learning constantly. MOOCs reflect society’s transition to a knowledge economy and reveal the inadequacy of existing university models to meet learner’s needs. I’ve said this many times over the past six months: If 2012 was the year of the MOOC, 2013 will be the year of the anti-MOOC. Things are unfolding nicely according to plan.
Harold Jarche
JULY 18, 2017
The challenge for any organization dependent on knowledge is to ensure that implicit knowledge from those closest to customers and the external world informs the explicit knowledge that is shared throughout the company. Knowledge flow has to continuously become knowledge stock.
Dave Snowden
DECEMBER 28, 2017
As practice stabilises it increasingly standardises, acquires ‘generations of knowledge’, professional practice and the like. It now refers to the idea of improvisation in human systems and is best in operation with loose knowledge bases with novel insights and applications.
Irving Wladawsky-Berger
OCTOBER 20, 2015
I would now like to discuss another brief which I found quite interesting, - Will the Spread of Digital Technologies Spell the End of the Knowledge Divide? , Evidence suggests that digital technologies are in fact helping to expand knowledge, but are not succeeding in democratizing it.
Harold Jarche
SEPTEMBER 25, 2013
Thinking of learning as something additional to work is plain wrong in a knowledge-based, creative, networked society and economy. It’s Learn @ Work week in Canada.
Ross Dawson
NOVEMBER 28, 2011
My response harkened back to my first book Developing Knowledge-Based Client Relationships. In financial services in particular, there are three key aspects to ‘knowledge-based’ relationships that not only create value, but can also essentially lock-in the client. If you know your clients better than your competitors, and critically do things differently because of that knowledge, you will provide deeper value.
Dave Snowden
JULY 1, 2017
Many moons ago in the early days of knowledge management I argued that the ubiquitous DIKW pyramid was both flawed and dangerous. Those of us managing knowledge were obvious an inferior form of life.
Dave Snowden
DECEMBER 4, 2017
One group defined issues or problems while the other group defined capabilities over half a day, then we mashed the two knowledge bases together and focused small groups on the clusters. Flying into Saskatoon from Calgary today was a sentimental journey.
Harold Jarche
JUNE 19, 2015
As software automation and artificial intelligence increasingly affect knowledge-based occupations, especially at the entry level, it may well become even more difficult for the Chinese economy to absorb workers who seek to climb the skills ladder.
Ross Dawson
JUNE 19, 2014
As our economy and society become more knowledge-based, data are core assets, creating value in their own right and driving social and economic innovation, growth and development.
Dave Snowden
AUGUST 2, 2010
Speaking about the implications of a knowledge based strategy, Boisot states: In industrialized countries, this kind of management probably holds the key to continued prosperity and social stability.
Irving Wladawsky-Berger
NOVEMBER 12, 2014
The vast majority depended on superior human assets for their advantage - great research scientists, inspired code writers, distribution geniuses, product innovators - and knowledge assets - patents, brands, know-how, experience.
Jane Hart
JANUARY 17, 2013
3 – For those who would like some help with using these tools, I’m putting together a collection of continuously updated (ad-free) online Quick Guides in the 100 Tools Knowledge Base. Find out more how to access the 100 Tools Knowledge Base and Activity weeks HERE.
Harold Jarche
MAY 30, 2018
More importantly, once acquired, knowledge and skills that are specialized are assets that are at risk following the very same logic as that by which financial assets are at risk. Our human capital is a combination of our skills & knowledge, reputation, and social capital.
Irving Wladawsky-Berger
MARCH 24, 2015
Other recent papers attempt to explain the difference between a subjective, knowledge-based reality and an observer-independent reality using the metaphor of a meteorologist predicting tomorrow’s weather. This is an example of a subjective, knowledge-based reality. .
Harold Jarche
JULY 17, 2018
Do we really understand tacit knowledge? He bases his position on the work of Michael Polanyi in that all knowledge is personal and all knowing is through action. Knowledge is personal. We can observe how people use their knowledge but even they cannot explain all of it.
Ross Dawson
MARCH 15, 2012
In my first book Developing Knowledge-Based Client Relationships: The Future of Professional Services the final chapter was titled Value-Based Pricing: Implementing New Revenue Models. Pricing by value rather than time is clearly a central aspect to building true knowledge-based relationships, since knowledge should be measured by the value of its application rather than time spent by professionals. Value-based pricing is not always the best approach.
Irving Wladawsky-Berger
AUGUST 13, 2018
For much of history, our identity systems have been based on face-to-face interactions and on paper and plastic-based identity credentials. In recent years, Knowledge-Based Verification (KBV) has been widely used by the private and public sector to validate online identities.
Dan Pontefract
SEPTEMBER 11, 2011
Is social media simply used to emote, distribute, vent and network or is it also used to enhance the knowledge base and thus to further the cognitive depth of society? SM does not include blogging, personal websites, knowledge bases (eg. body of knowledge) is enhanced.
Xyleme
AUGUST 3, 2017
Informal Learning (Performance Support, Video, Knowledge Base). •. ?. LMS vs. LCMS: What is the difference and why does it matter? LMS vs. LCMS?
Xyleme
JULY 28, 2014
Informal Learning (Performance Support, Video, Knowledge Base). ?. ?. The Learning and Development industry, like any other, has been inundated with new technologies and tools for learning.
Ross Dawson
JULY 7, 2014
In my first book Developing Knowledge-Based Client Relationships I described how value in professional services resides to an increasing degree in the relationship with the client. A week ago I gave a keynote to a relatively small but rapidly growing professional services firm on the occasion of their 10th birthday celebration, to help them think about their next decade of business.
Harold Jarche
JULY 9, 2018
Knowledge-sharing in the Enterprise. An effective suite of enterprise social tools can help organizations share knowledge, collaborate, and cooperate – connecting the work being done with the identification of new opportunities and ideas. Getting work done today means finding a balance between sharing complex knowledge to get work done (collaboration), and innovating in internet time (cooperation). The Knowledge-sharing Paradox. Knowledge is a very personal thing.
George Siemens
AUGUST 13, 2013
If connections don’t form, learning doesn’t happen and knowledge isn’t generated. Learners are then expected to duplicate the knowledge of the instructor (hence the notion of knowledge transfer). Contrived systems, such as teaching, curriculum, content, accreditation, will be replaced, or at minimum, by models based on complexity and emergence (with a bit of chaos thrown in for good measure).
Ross Dawson
OCTOBER 1, 2014
In the mid-1990s I became involved in knowledge management. So I wrote my first book, Developing Knowledge-Based Client Relationships , to frame knowledge as primarily about creating value WITH the customer. Big Data is one of the hottest trends at the moment, as shown in this Google Trends chart below. However much of the big data discussion is about how to market better to customers, gathering data ABOUT them so companies can sell more to them.
Nancy White
SEPTEMBER 12, 2011
In the world of learning, knowledge management, organizational development, we see solutions that are “scalable&# and “sustainable.&# We can’t capture that in a knowledge base, or “cook&# it into a course design.
Irving Wladawsky-Berger
DECEMBER 3, 2014
The report makes the case that over the past half-century, research-based scientific and technological advancements have been the main drivers of economic growth and job creation, and their impact will likely rise in our increasingly complex, knowledge-based society.
Dave Snowden
DECEMBER 13, 2013
From my point of view this picks up on discussions I have been having for years about a new approach to management education based on a trans-disciplinary approach. Another link here is the obsession with empirical or case based research which dominates management science.
Harold Jarche
JUNE 29, 2012
Knowledge and intelligence is power, so as they are distributed, we gain freedom. Narration is making one’s tacit knowledge (what one feels) more explicit (what one is doing with that knowledge).
Harold Jarche
MAY 21, 2013
In knowledge-based work the primary unit of value creation has shifted from the organization to the individual. We can look at this change from the perspective of knowledge networks, in which most of us will be working, whether we are farmers or software engineers.
Harold Jarche
MARCH 24, 2013
An effective suite of enterprise social tools can help organizations share knowledge, collaborate, and cooperate – connecting the work being done with the identification of new opportunities and ideas. People will freely share their knowledge if they remain in control of it.
Ross Dawson
MAY 16, 2013
In knowledge-based work the primary unit of value creation has shifted from the organization to the individual. I am currently preparing a number of keynotes for senior business audiences over coming weeks.
Irving Wladawsky-Berger
JULY 3, 2017
Lots has been written about the critical importance of a good education in our knowledge-based digital economy. Some schools require graduating seniors to do a research internship with a company and write a dissertation based on the results of their research.
Clark Quinn
MARCH 28, 2017
So, for instance, adapting a large knowledge-based course will still leave it as a problematic solution in search of a problem. A few posts ago, I wrote about how we might be rushing too fast into cognitive computing. Not that there’s anything wrong with augmenting us, but I was wondering if we’d be better off focusing on developing our non-cognitive systems first.
John Hagel
SEPTEMBER 3, 2012
Like the printing press during its time, our new tools have the capacity to spread knowledge faster and farther ever before, resulting in an unparalleled and ever increasing rate of progress and change. Share knowledge freely. As we find better ways to share and exchange knowledge, each new discovery we make individually has the potential to benefit everyone collectively. [Three years ago today I posted A Labor Day Manifesto for a New World.
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