Luis Suarez

SEPTEMBER 19, 2011

on how more and more businesses are continuing to block the use of social software tools inside of the firewall, just because they feel their employee workforce may be goofing around more than they should. And not just with the Social Web. all of them having been blamed, over the course of decades, for being responsible as well for people’s lack of productivity and for getting us all far too distracted from real work. The Social Web is brilliant at doing this.

Products 193

Products Productivity Knowledge Management Tools 193

Adaptive Path

NOVEMBER 11, 2009

We’re happy to share is fantastic talk about developing products and learning from mistakes. Matt shares the lessons that his company grappled with during the design and production of their first major product. Matt talks about how smart products bring their own design challenges. Matt’s story is important for anyone who is developing new products and experiences – physical or digital. Tags: Design Leaders Product Design UX Week Videos

Innovation 100

Innovation Social Software Software Social Network 100

Andy McAfee

JANUARY 27, 2009

product?&# Established vendors of collaboration software are modifying their offerings and repositioning them as social software platforms that have all the features and functions necessary to support the new modes of interacting and getting work done. – are just windowdressing on products that are still essentially geared for Collaboration 1.0. software. software although it can be inferred from the post.

Software 144

Software Enterprise 2.0 Web 2.0 Social Software 144

Steven Berlin Johnson

OCTOBER 24, 2011

[More in the series of excerpts from the conversations in my new collection, The Innovator's Cookbook. This is part of my exchange with the brilliant Ray Ozzie, who recently stepped down as Microsoft's Chief Software Architect. Ray has been thinking about social software for as long as just about anyone, so I had to ask him how those ideas had evolved over time. ]. The product we ultimately built was actually a lot different.

Lotus Notes 122

Lotus Notes Innovation Patterns Software 122

Luis Suarez

JULY 3, 2012

There will be other entries that I will be putting together over the course of the next few days sharing along what else I learned throughout the event, but for now, let’s get things started with this one: Social Task Management – When Social Business Got Down to Work. Cross-post from CMSWire …] Social Business (at long last!) Social Business is Maturing. The New Challenge for Social Business. Social Task Management: A New Level of Engagement.

Enterprise 2.0 164

Enterprise 2.0 Social Software Knowledge Management Software 164

Luis Suarez

MARCH 7, 2011

Over the last couple of days, two rather interesting, and noteworthy, articles over at Technology Review , written rather nicely by Erica Naone , have been making the rounds out there on Social Web around Enterprise 2.0 the huge amount of hidden talent of your workforce by empowering them to make best use of social software tools! An employee reconceived the service, adding better social features.

Dogear 164

Dogear Social Software Software Knowledge Management 164

Luis Suarez

JANUARY 7, 2013

Before we move further on in trying to address the final conclusions I shared on a recent blog post under the heading Social Business in 2013 – A Challenge , I thought I would go ahead commenting further first on that third piece from that recent CMSWire article that I published earlier on, where I talked about perhaps one of the most important, key concepts for Social Business to thrive in 2013 and beyond: A Commitment.

Enterprise 2.0 180

Enterprise 2.0 Firewall Knowledge Management Tools 180

Luis Suarez

MAY 5, 2011

In yesterday’s blog post under the heading “ 5 Reasons Why Activity Streams Will Save You From Information Overload &# I mentioned how crucial and critical collaborative and social filtering of relevant content and people would become within the Social Computing realm in the coming years, if not already altogether, in order to allow knowledge workers manage their various streams much more efficiently and effectively.

Knowledge Management 189

Knowledge Management Tools Enterprise 2.0 Content 189

Luis Suarez

DECEMBER 28, 2011

Of particular and relevant interest to this article I am putting together over here in this blog would be item #1 on “ The Social Buzz Wears Off ” where Alan comes to share this rather shocking , perhaps, too harsh statement: “ 2012 will be the year employees start hating social software “ Goodness! I mean, we have only been having social software tools for merely 15 years and we are already starting to hate them, as end-users?

Social Network 157

Social Network Network Social Software Knowledge Management 157

Luis Suarez

JANUARY 29, 2011

Just recently we have seen a good number of studies and research done that demonstrates consistently the full power of social networking and social software tools in helping , successfully, reduce the amount of traffic generated by knowledge workers, which in some cases has been accounted as much as 28% and 27% in email traffic reduction altogether! I need to regain my long time ago lost productivity!

Knowledge Management 212

Knowledge Management Tools Products Productivity 212

Luis Suarez

JANUARY 13, 2012

So, as I am ramping up the last few hours of my holidays, yesterday afternoon I found out, through my colleagues, that, after a long while, our IBM Social Software Internal Adoption Program is now ready to transcend the firewall and go external. Key Innovations & Timeline. Benefits & Metrics (With plenty of anecdotal evidence, and success stories from fellow IBMers who were facing real problems and found real solutions with social technologies).

Firewall 146

Firewall Adoption Social Software Metrics 146

Luis Suarez

APRIL 19, 2011

if we have been abusing that concept for a long while now, and not just with the emergence of social computing tools as of late… To me, a community, whether online or offline, is just basically defined as a group of people, who share a common interest on a particular topic, or set of topics, and who, as a result of that, would want to connect, build and share some common knowledge amongst themselves related to that very same topic. Communities using social media – gautam ghosh.

Knowledge Management 188

Knowledge Management Tools Software Social Software 188

Luis Suarez

AUGUST 29, 2011

Over the course of the years Hugh MacLeod has always been posting some of the most amazing content available out there on the Internet Blogosphere on various different topics, specially, related to Social Networking. Interestingly enough, plenty of people have been questioning whether, now that we have got Google Plus as well, it makes sense to dump your own blog in favour of your social activities in the various social networking sites. Innovation.

Tools 198

Tools Blogging Knowledge Management Products 198

Luis Suarez

JULY 5, 2011

Like I have mentioned yesterday, it’s been a few days already since I jumped the shark and joined the bunch of early adopters who have been hammering down, and taking for a spin, the latest iteration of Google to get social with Google Plus , right after Google Wave and Google Buzz. ICT ) around the same time; in 2003 I got things started with my first internal corporate blog, followed in 2005 with my first social bookmarking site called Dogear.

Tools 211

Tools Social Network Network Dogear 211

Luis Suarez

JULY 4, 2012

You know, there will always be a time, when you head back home, for you to catch up with everything in your social streams. Not because of trying to keep up with the Social Web, whether internal or external, although it’s been a bit of a painful experience so far, but mostly because when trying to do a good number of different things, interactions I cannot longer feel that sense of being productive, nor effective.

Groupware 161

Groupware Lotus Notes Price Enterprise 2.0 161

Luis Suarez

JANUARY 6, 2012

Not only am I going to provide an account on what’s happened in the last few months of living “ A World Without Email “, but also I am going to be sharing a good number of insights on what’s happened around me, out there on the Social Web, and how other folks have been thinking, and taking action, too!, But it doesn’t end up there just sharing those good practices, productivity tips and whatever other hacks on making the most out of email. Live Social.

Knowledge Management 200

Knowledge Management Tools Products Productivity 200

Luis Suarez

MARCH 4, 2011

Yesterday evening, my time, I attended a rather interesting webcast with Sandy Carter , IBM’s Worldwide Sales Vice President, IBM Social Business, Collaboration, and Lotus Sales and Evangelism, along with Jeremiah Owyang , Industry Analyst at Altimeter Group , on the topic of Why Be Social? Will Social Software follow the same trend? Will social networking tools become our next Pandora’s Box, just like email is today for most of us?

Social Network 157

Social Network Twitter Network Screencast 157

Luis Suarez

JUNE 1, 2011

One of my all time favourite social networking tools for informal learning , as well as information discovery, on a good range of interesting and relevant topics, and specially Enterprise 2.0 / Social Computing and Social Business as of late is Slideshare. That’s why today I would like to introduce to you a couple of them, in case you may not have seen them just yet: Why Social? and How Social Software Helps Get Work Done. Why social?

Knowledge Management 168

Knowledge Management Enterprise 2.0 Tools Social Software 168

Luis Suarez

JULY 30, 2012

You may have noticed how over the course of the last couple of weeks I haven’t been much active on the external social networking tools out there that I usually hang out at, such as Twitter, Google Plus or LinkedIn. Thanks much for the recent concerns shown upon out there through various social channels. Traditional Hierarchies inside Social Networks – Not So Much an Oxymoron Anymore . Social just for the sake of social is now dead.

Social Network 189

Social Network Network Knowledge Management Tools 189

Luis Suarez

APRIL 26, 2011

Specially, now that we have got social software tools available to us all to help improve, augment and develop further our own collaborative skills altogether. Build a social life (integrated with your enterprise collaboration approach). Use collaboration to drive product development and R&D efforts. And perhaps this is one of the areas where social software tools could surely help make that task of capturing knowledge much much easier.

Virtual Teams 176

Virtual Teams Collaboration Knowledge Management Tools 176

Luis Suarez

FEBRUARY 18, 2011

It was done by one of my fellow colleagues, and good friend, Louis Richardson under this rather inspiring title: “ People-Centric vs. Content-Centric: A Copernican revolution needed to become a social business “ I tell you, if someone would ask me to pick up one of the sessions, just one of them, that they would need to watch and go through from #ls11 Louis’ would be it. People-Centric vs. Content-Centric: The Copernican Revolution to be a Social Business.

Content 167

Content Knowledge Management Social Bookmarking Enterprise 2.0 167

Luis Suarez

APRIL 9, 2012

I am sure that if I would go ahead and ask you the very same question for social networking tools, they may not well be the same pet peeves, but I am certain you could name quite a few of them as well. Just think of it, what’s your social media pet peeve? Let’s go first and have a look into what some of the folks who were interviewed briefly by Dice News said about what were their main gripes with regards to social networking tools and the Social Web in general.

Social Network 173

Social Network Network Knowledge Management Tools 173

Luis Suarez

SEPTEMBER 14, 2011

Use It To Drive A Successful Social Business &# where she comes to confirm what a whole bunch of us have been saying all along for a while now; that for an Enterprise to succeed in living social culture is going to play a key role at the same time that online communities will continue to be the major drivers of social software adoption, both inside and outside of the firewall. Nothing to do with social computing tools alone, really.

Skills 176

Skills Collaboration Knowledge Management Tools 176

Luis Suarez

JULY 6, 2011

It looks like yesterday’s blog post on my first reactions about Google Plus have sparked (Pun intended) a bunch of interesting feedback, all over the place, from plenty of folks out there, ranging from perhaps a bit too much excitement, or just plenty of hype or simply going far too far stating that G+ could eventually become *the* social networking tool that would rule them all. Living social for the sake of social alone is not going to take you very far.

Social Network 150

Social Network Social Software Knowledge Management Tools 150

Luis Suarez

FEBRUARY 28, 2011

Another week on the road has just gone by without me hardly ever noticing it, as I was doing some more business travelling to both Madrid and Barcelona, meeting up with customers to talk further on around the subject of Social Computing and Social Software Adoption. In previous blog entries I mentioned how this year’s Lotusphere has been *more* social than ever before! social software tools and their adoption; and, eventually, the new buzzword: Social Business.

Social Software 148

Social Software Firewall Adoption Enterprise 2.0 148

Luis Suarez

MAY 4, 2011

capabilities that any company can turn into, if they would want to dive into the fascinating world of Enterprise Social Computing, and start seeing the business value right away. There is still plenty of room for growth in the areas of hitting the right context, collaborative / social filtering, awareness, full integration with business processes, pervasiveness and so forth. IBM Innovation Knowledge Management Knowledge Tools Learning Personal KM Productivity Tools Social Computin

Activities 193

Activities Knowledge Management Tools Microblogging 193

Luis Suarez

MAY 4, 2011

capabilities that any company can turn into, if they would want to dive into the fascinating world of Enterprise Social Computing, and start seeing the business value right away. There is still plenty of room for growth in the areas of hitting the right context, collaborative / social filtering, awareness, full integration with business processes, pervasiveness and so forth. IBM Innovation Knowledge Management Knowledge Tools Learning Personal KM Productivity Tools Social Computin

Activities 193

Activities Knowledge Management Tools Microblogging 193

Luis Suarez

OCTOBER 3, 2011

The clip comes to ponder about the future of work and how social computing tools are helping redefine the current workplace as we know it. Well, I am not sure what you would think about, whether we have shifted gears and moved one step further, perhaps two, from where we were in 2009, but I strongly believe that we surely have made some giant leaps into embracing, and adopting social networking tools as one of the most powerful methods to help redefine how work gets done nowadays.

System 159

System Knowledge Management Virtual Teams Tools 159

Luis Suarez

DECEMBER 29, 2011

After having put together last couple of blog posts about some of my reflections from the year we are about to end around The Social Web and Technology in general, I guess it’s now a good time to share with the world the third one from the series. The one I have been telling people about over the course of the last couple of months as the one that is going to mark a before and an after with regards to my own involvement with The Social Web. Even after the Social Web.

Knowledge Management 172

Knowledge Management Tools Social Bookmarking Delicious 172

Luis Suarez

MARCH 14, 2011

One of the main inhibitors with regards to a successful adoption of social software within the enterprise that I keep bumping into from fellow knowledge workers and, specially, their managers!, is that perception that social networking, you know, “things&# like Facebook, Twitter, LinkedIn and the like are just for fun. Social spaces where you goof off at work and get away with it, because they are all hyped and everything, and everyone needs to be there.

Social Network 180

Social Network Network Knowledge Management Tools 180

Luis Suarez

MAY 23, 2011

and Social Business events taking place in Milan, Italy, on June 8th. Indeed, mark your calendars as well for the Social Business Forum 2011. Forum in Milan, now transformed into the Social Business Forum, is moving along nicely from year to year into consolidating itself as one of the most relevant Enterprise 2.0, Social Computing and Social Business events in Europe, along with the Enterprise 2.0 Will social networking tools replace email any time soon? (I

Collaboration 167

Collaboration Enterprise 2.0 Knowledge Management Tools 167

Luis Suarez

SEPTEMBER 22, 2011

A couple of months back you would remember how I put together a couple of posts over here in this blog where I shared some of the highlights from the recent Social Business Forum 2011 event, which took place on June 8th in Milan, Italy. Well, a couple of weeks ago my good friends from Open Knowledge announced that the video recordings from the different keynote and breakout sessions are now available for public viewing over at the Social Business Forum Agenda Web site.

Collaboration 151

Collaboration Knowledge Management Adoption Tools 151

Luis Suarez

JULY 13, 2011

The truth is that I am ready to make plenty of blunt moves on redefining my social networking presence out there on the Social Web, and I will be sharing some further insights on that regard very soon, but one thing for sure is that at this point in time my blog will remain where it is. However, in the last couple of days, I have been playing, experimenting and learning quite a bit more about Google Plus itself and how it will be redefining the way I interact on the Social Web.

Firewall 164

Firewall Twitter Knowledge Management Tools 164

Luis Suarez

JULY 31, 2012

It looks like the blog post I put together on “ The Fallacy of Social Networking ” seems to have hit a chord with a large number of folks out there and while I am still catching up with plenty of the conversations that have sparked as a result of it, including some pretty compelling commentary on the article itself (Thanks much everyone for those lovely comments! From Stress to Success – Pragmatic pathways for Social Business – John Hagel from SocialBizForum on Vimeo.

Metrics 155

Metrics Knowledge Management Tools ROI 155

Luis Suarez

MARCH 28, 2011

Now morphed into Social Business ) has started already to follow the same path that traditional Knowledge Management did back in the day. For a good number of years, KM has been enjoying , unjustly to be honest, a rather negative reputation, even more prevalent with the emergence of social computing within the Enterprise. If you ask KMers about Social Computing, Social Networking or Enterprise 2.0 or Social Business today. And Social Business for that matter!)

Enterprise 2.0 159

Enterprise 2.0 Knowledge Management Tools Overview 159

Luis Suarez

FEBRUARY 10, 2011

Of course, I am talking about IBM’s Lotusphere 2011 conference event that took place from January 30th till February 3rd and my short visit to Morristown, New Jersey, to conduct a couple of workshops for some customers on The Social Enterprise and Social Software Adoption. An opportunity not to be missed, if you ask me, specially, if you are interested in all things social, to say the least! Building the Social Business of the Future.

Adoption 138

Adoption Social Software Microblogging Knowledge Management 138

Luis Suarez

AUGUST 1, 2011

I am back to making active use of one of my favourite social networking tools out there, where I have been spending a large chunk of time over the course of the last four years and counting. It’s now my top favourite social software tool out there on the Social Web, as I tried to reflect on a good number of different blog posts over the course of the last few weeks; something that didn’t happen for plenty of other social tools out there when they first launched.

Twitter 159

Twitter Knowledge Management Firewall Tools 159

Luis Suarez

JANUARY 23, 2011

As you would well remember, I returned back from my holidays a couple of weeks back and so far it’s been massively hectic , in a healthy way; still pretty much under control, incredibly excited about what lies ahead for the new year, and really looking forward towards another special year, just like 2010 was, in the area of Social Computing and Enterprise 2.0 (Yes, the less and less time you seem to make for your own blogging efforts and general engagement with social tools.

Enterprise 2.0 143

Enterprise 2.0 Firewall Blogging Knowledge Management 143

Luis Suarez

MAY 10, 2011

Quality: What can I say about quality that hasn’t been said already about Apple’s products? Yes, good quality products would do that to you. They would also even help you talk about them openly like I am doing over here, so for those vendors out there wanting to delight their clients with their products, start with bringing top quality to them. What makes a good product enchant your customers? Can you imagine that for Enterprise Social Software?

Price 147

Price Knowledge Management Tools Adoption 147

Irving Wladawsky-Berger

SEPTEMBER 9, 2010

The event will explore how the Web, collaboration and social software "will transform - actually reinvent - how organizations relate to their customers, partners, employees and citizens through more compelling experiences.” Besides personal computing, we have seen such consumer and user-driven innovations in cellular and smartphones, game players, Linux, and perhaps most prominently, with all kinds of innovations around the Internet and World Wide Web.

Social Network 193

Social Network Adoption Company System 193

Luis Suarez

MAY 18, 2013

I am not too sure whether meetings lower our IQ or whether they make us all more stupid, as my good friend Stowe Boyd reflected on a recent blog post , but I can certainly confirm they do take a toll on your own productivity. but I am certainly more than willing to getting started with this new initiative, in terms of wanting to improve my own productivity by what appears to be, right now, my biggest time sink while at work: meetings, specially remote meetings.

Meeting 206

Meeting Social Network Network Knowledge Management 206

Luis Suarez

OCTOBER 20, 2016

. You may still remember how a while ago I put together over here a couple of blog posts, where I was talking extensively about the Social Business Adaptation Framework I’m currently using when working with clients in their various different change initiatives as part of their own Social Business journey. That’s why the third pillar of the Social Business Adaptation Framework I keep using all the time has always been about building a solid library of use cases.

Library 154

Library Knowledge Management Firewall Social Software 154

Luis Suarez

JUNE 7, 2011

As you may well remember from a couple of recent blog posts I put together over here, this week, on June 8th, the yearly Social Business Forum will be taking place in Milan and it will be a great honour for me to be able to attend it as well as go and present on the topic of “ Communities or Organisations? They call us internauts, bloggers, twitterers, facebookers, social networkers, freaks, you name it.

Knowledge Management 148

Knowledge Management Guidelines Social Software Social Network 148