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Barriers to Knowledge Work

Harold Jarche

If sense-making is a key part of knowledge work and is also essential for both innovation and creativity, does the average workplace help or hinder sense-making? Sharing is necessary in almost all work contexts today and it is through sharing that we can inspire and be inspired.

Enabling Innovation – Book

Harold Jarche

Tweet I had the pleasure of writing an article for the book, Enabling Innovation: Innovative Capability – German and International Views as a follow-up to some work I did with the EU’s International Monitoring Organisation. Books complexity Work

Why Do We Keep Insisting On Killing Productivity?

Luis Suarez

decided to kill my own productivity? And I am not just referring to the things we can do ourselves to avoid those productivity killers, since I am sure we all know how we could get rid of each and everyone of those!, That, right there, is already 8 hours of lost productivity!

The Evolution of the Knowledge Web Worker

Luis Suarez

“ A knowledge worker is someone who gets to decide what he or she does each morning “, by Thomas A. Specially, if you are looking for the right experts with the right level of acquired knowledge, experience, skills and know-how.

There Is No Such Thing As Unskilled Labor

Steve Denning

For leadership to become agile, so must the entire workforce – not just the knowledge workers.”. And so the task of management become one of turning all work into semi-skilled work. Much of the semi-skilled work is being done by machines.

It’s about value creation

Harold Jarche

” The figures are rather simple – knowledge work stands for about 60% of the world’s value creation while knowledge workers spend on average about 2/3rd of their time on managing the flows. Maybe we need to look at productivity differently.

Learning to Work with Our Increasingly Smart Machines

Irving Wladawsky-Berger

The machines of the first automation era “relieved humans of work that was manually exhausting,” making up for our physical limitations , - steam engines and electric motors enhanced our physical power while railroads, cars and airplanes helped us go faster and further.

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Man, Machine, and Work

Irving Wladawsky-Berger

The June, 2015 issue of the Harvard Business Review includes a spotlight on Man and Machine: Knowledge Work in the Age of the Algorithm. Others are dismissive of such dire concerns while agreeing that we must work hard to ensure that our complex AI systems do what we want them to do.

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Addressing Social Networking Gripes with Shared Value

Luis Suarez

Here’s the embedded video clip that lasts for a little bit under two minutes and which can surely make up as well for some really good fun to kick-off another week at work! Therefore, we need to work harder, smarter , on it.

An artistic mindset

Harold Jarche

My colleague Jane Hart writes that, “ supporting social collaboration is underpinned not only by new technologies but by a new mindset “ Perpetual Beta is my attitude toward learning and work – I’ll never get to the final release and my learning will never stabilise.

Social Business Forum Highlights – Highlights from Breakout Sessions and Final Keynote

Luis Suarez

After the break from the first initial round of keynotes, the breakout sessions got kicked off into three different tracks: Employee Empowerment, Customer Engagement and Open Innovation. which are mostly labour based, from the quantum orgs, which are mostly knowledge work based.

Productivity advice from the sage

Jay Cross

Peter Drucker’s six factors for knowledge worker productivity are core principles for designing learnscapes. Knowledge worker productivity demands that we ask the question: “What is the task?&#. It demands that we impose the responsibility for productivity on the individual knowledge workers themselves. Knowledge workers have to manage themselves.

A litmus test for 21st Century leadership: what am I tracking?

Steve Denning

One view reflects a continuation of 20 th Century management, in which the role of leaders was to see a vision of the future, develop a plan to implement it and then control the progress of work against the plan.

Social learning is for human work

Harold Jarche

This past week I came across the theme of the changing nature of work several times. As computers transcend many human capabilities and work is dehumanized , we must focus on the skills and abilities where humans excel beyond any imaginable machine capability. SocialLearning Work

Wirearchies are smarter than the sum of their parts

Harold Jarche

Many parts of knowledge work have been routinized and standardized with the ongoing marriages of business processes and integrated enterprise information systems. Work in the network era needs to be cooperative and collaborative, and organizations have to support both.

Leadership’s #1 Challenge: Transforming Management

Steve Denning

Leaders inspire people, spark change and strengthen the culture, while managers organize, control work, measure outputs and get things done. Only one in five workers is fully engaged in his or her work: the larger the company, the lower the level of passion among the workers. .

Staying Healthy – 11 Ergonomic Tips for Avoiding RSI

Luis Suarez

I already do this with a couple of tips… First, my all time favourite preferred productivity tool to help me stay away from RSI by giving me plenty of reminders throughout the day to take frequent breaks. They have worked wonders with me so far!

Working Socially

Harold Jarche

With ubiquitous connectivity, more of our work is at a distance, either in space or time. Distributed work is becoming the norm. If we are going to support people doing this kind of work, we need to understand it. Work today has few time or geographical boundaries.

Connecting Companies and Markets

Harold Jarche

Management in the Network Era: It is only through innovative and contextual methods, the self-selection of the most appropriate tools and work conditions, and willing cooperation, that more productive work can be assured. In such a work environment, trust emerges.

Talent vs Labour

Harold Jarche

Through the 1970s, owners moved jobs to Sun Belt right-to-work states. They automated, outsourced and worked to diminish the power of unions. We’ve been lulled into the notion that information processing is knowledge work. ITA Work Working Smarter

mastery and models

Harold Jarche

Personal Knowledge Mastery. These disciplines have influenced my professional work which is based on individuals taking control of their learning and professional development and actively engaging in social networks and communities of practice.

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Will offices still exist in the future?

Ross Dawson

In my keynote I talk about the driving forces of change in work and organizations, the changing nature of the workspace, and the leadership required to create the next phase of work. Until recently there were two major workspaces for knowledge work: offices and field work. When we think about the future of workspace, given the massive shift to distributed work, the question arises of whether centralized office will still have a reason to exist in the future.

Virtual Trust

Harold Jarche

Tweet Virtual work can significantly reduce useless meetings, eliminate commuting time and free up time for knowledge workers to focus on what is important: being creative and dealing with complex problems. Virtual work also changes the organizational dynamic.

An Irish Wake for the PC

Andy McAfee

The PC forever changed how knowledge work is carried out; was instrumental in reinvigorating American industrial productivity; generated huge amounts of entrepreneurship, innovation, and wealth; and served as the initial access point to the Internet for most of us.

The TED of all Leadership Management Conferences – A Review of the Drucker Forum 2013

Dan Pontefract

He also made a sharp observation about helicopter parenting suggesting it doesn’t work at home, so don’t expect it to work in the organization. ” It’s this siloed nature of working and operating that is causing the complexity in the first place.

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Build trust, embrace networks, manage complexity

Harold Jarche

A new model for work is required. They work well when information flows mostly in one direction: down. But hierarchies are rather useless to create, innovate, or change. In matrix management people have more than one reporting line and often work across business units.

The Leader's Guide to Radical Management: What's Google's biggest.

Steve Denning

There was a time when three people at Google could build a world-class product and deliver it, and it is gone. That is one reason Google gives everyone time — called 20 percent time at the company — to work on their own projects. Apple Why is Apple so good at innovation?

50 suggestions for implementing 70-20-10

Jay Cross

Replacing today’s haphazard approaches with systematic, enlightened management accelerates the development of future workers and gets the entire organization working smarter. Convergence of work and learning. Work and learning have merged.

Work is already a game

Harold Jarche

I have spent a fair bit of time working with flight simulators and can attest to the value of simulation and emulation when it comes to learning how to fly aircraft. However, adding a game layer to our work does nothing more than take us away from our work. Learning Work

The chaotic world of work

Harold Jarche

JenniferSertl – “ Your competitive advantage is not where you work or what you do. Because shared innovation makes an enormous difference in costs (give a brick, get a house), and it is also hyper-competitive. They do not have offices and no set working time.

Is Social Business Ready to Face Internet Traffic Jams?

Luis Suarez

How does a remote knowledge Web worker keep up then? However, as a remote knowledge Web worker, and I think there are two key important aspects to this, i.e. remoteness at the home office and Web work, it’s proved to be not very convenient, nor helpful.

Social Learning, Complexity and the Enterprise

Harold Jarche

Corporations that understand the value of knowledge sharing, teamwork, informal learning and joint problem solving are investing heavily in collaboration technology and are reaping the early rewards. ~ Our relationship with knowledge is changing as our work becomes more intangible and complex.

Reinventing Management: Part 4: Coordination: From bureaucracy to.

Steve Denning

In this post, I describe the practices involved in the shift in coordinating work: from hierarchical bureaucracy to dynamic linking. Work is presented to the client or customer proxy at the end of the process of iterations, so that the team doing the work can experience the reaction.

The language of social business

Harold Jarche

What’s important for managers is that this also works the other way around. This works well for mechanical things, like buildings, watches and Quattro Stagioni pizzas. But it doesn’t work for complex systems, like brains, software development teams, and the local pizzeria. We lose it if we try to micro-manage knowledge work. Business must be more social the more complex the work and the greater the need for collaboration.

The Best of Times, The Worst of Times: opportunities and challenges for the L&D profession

Charles Jennings

Rethink what’s gone before and adapt to change, or keep on doing what’s always been done in the hope beyond hope that it will work. This is all very positive, and an apparent validation of the existing work L&D departments are carrying out.

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Don’t Let Your Babies Grow Up to be Knowledge Workers

Andy McAfee

Computers can now do many things (like drive a car ) that we used to need people for; they can also facilitate human knowledge workers, making them much more productive and so requiring fewer of them to accomplish the work of the organization. Being in India this week has made me realize that I forgot to include a third very important factor: moving work overseas. The outsourcing and offshoring of knowledge work depend, of course, on technology.

Not Your Father’s ROI

Jay Cross

Productivity in a Networked era: Not Your Father’s ROI. At the same time, we are shifting into an era in which knowledge work and learning occur where re-engineered business processes collide with a participative and interactive ecology of information flows.

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Seven Things I Learned This Year

Tony Karrer

Here’s the series: Text-to-Speech Overview and NLP Quality , Digital Signal Processor and Text-to-Speech , Using Text-to-Speech in an eLearning Course , Text-to-Speech eLearning Tools - Integrated Products , Text-to-Speech vs Human Narration for eLearning , and Using Punctuation and Mark-Up Language to Increase Text-to-Speech Quality.

The Leader's Guide to Radical Management: What economists don't.

Steve Denning

But it’s not nearly as important as transforming the world of work so that most jobs are good jobs and provide deep satisfaction for those who hold them. In today’s knowledge economy, the motivation of workers is a key determinant of productivity.

Measuring What Matters: From Outputs to Outcomes: Part 3

Steve Denning

The era of shareholder capitalism, i.e. pushing products and services at customers, of tweaking the supply chain, of parsing and manufacturing demand, with the single-minded goal of making money of shareholders, is for most practical purposes over. Learn how to revolutionize the world of work.