Charles Jennings

The Knowledge and Learning Transfer Problem

Charles Jennings

We transfer information. We can share information in the form of data and our own insights. Used with permission For more information about the 70:20:10 model and the 70:20:10 methodology, visit the 70:20:10 Institute site

70:20:10 - Beyond the Blend

Charles Jennings

Although it may sometimes focus on extending learning into the ‘informal’ part of this diagram (and thus making it somewhat formal) the fact that the ‘blend’ is part of an overall designed programme, course or initiative makes ‘blended’ primarily fall into the formal/dependent category.

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70-20-10: Origin, Research, Purpose

Charles Jennings

The challenge is how can L&D activate and support informal and social learning in an intentional, high impact way that builds a vibrant learning culture? Full information is available on the 70:20:10 Institute website This is a re-post of an article by Cal Wick of Fort Hill.

Learning in the Collaboration Age

Charles Jennings

In November of that year British computer scientist Tim Berners-Lee together with his Belgian colleague Robert Cailliau proposed a project to develop the use of hypertext  to link and access information of various kinds as a web of nodes in which the user can browse at will. .

Building a Culture of Continuous Learning

Charles Jennings

Qualcomm’s ‘ 52 week''s’ programme is an excellent example of this approach - enhancing or replacing intensive away-from-work on-boarding with information and resources ‘injected’ into the workflow. How can I go about finding the best sources of information to help me?

Embedding Learning in Work: The Benefits and Challenges

Charles Jennings

A further 2010 study of manager development activities by Casebow and Ferguson at GoodPractice in Edinburgh, Scotland reported that informal chats with colleagues was both the most frequently used development activity and was also seen as the most effective by the majority of managers.

Learning is Behaviour Change: why is it often so hard to help it happen?

Charles Jennings

Alan Deutschman, the author of ‘ Change or Die ’ makes a pretty stark statement about people’s reluctance to change: “What if a well-informed, trusted authority figure said you had to make difficult and enduring changes in the way you think and act?

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Start with the 70. Plan for the 100.

Charles Jennings

70 solutions include near real-time support, information sources, challenges and situational learning. The importance of informal learning at work. This article draws on ideas and supporting material from a new book published for the first time in English last week.

It’s Only 65% !

Charles Jennings

The term ‘informal training’ for example is meaningless. Whereas the term ‘informal learning’ as Jay Cross describes it, is extremely meaningful: “. Informal learning is like riding a bicycle: the rider chooses the destination and the route.

70:20:10 - A Framework for High Performance Development Practices

Charles Jennings

They regularly share their expertise across their network and also call on colleagues as informal coaches and mentors when they need advice and help. Over the past few years the 70:20:10 model for development has captured the imagination of organisations across the world.

The Only Person Who Behaves Sensibly Is My Tailor

Charles Jennings

Companies like Adobe have already abolished annual performance reviews and replaced them with regular manager-report informal check-ins to review performance progress and any corrections needed. “The only person who behaves sensibly is my tailor.

Managing Learning?

Charles Jennings

Donald Taylor recently published an article titled ‘ What does ‘LMS’ mean today ?’. In it Donald posited something I’ve been advocating for years. It is this. Learning can only be managed by the individual in whose head the learning is occurring.

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Heading towards high performance

Charles Jennings

I’m a great believer that access to information is a human right almost as much as access to clean water and healthy food” A personalised social learning experience Today’s L&D technology requirements are vastly different from how they started out.

2016 Top Tools for Learning

Charles Jennings

Evernote: I’d drown or die trying to find that useful article or piece of information without Evernote. Wikipedia : an amazing free source of information.

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JAY CROSS – Pushing the Envelope to the End

Charles Jennings

You’re learning all the time, taking in new information and making sense of it. The analysis he carried out for his 2006 Informal Learning book says it all. Jay didn’t come to informal learning by happenchance.

The Power of Reflection in an Ever-Changing World

Charles Jennings

Qualcomm, the global mobile technology company, uses its successful ’52 weeks’ program to encourage employees to use structured storytelling for reflection and to share information, attitudes and behaviours across the company.

70:20:10 Primer

Charles Jennings

Research over the past 40 years has shown that informal and workplace learning is increasingly pervasive and central to learning in organisations. I have often been asked to explain the fundamentals of 70:20:10 as a strategic framework quickly and simply.

Social & Workplace Learning through the 70:20:10 Lens

Charles Jennings

There have been millions of words written and spoken about ‘informal’ and social learning over the past few years. In fact, if a Martian had just arrived on Earth and strayed into a meeting of Learning and Development professionals or into a learning conference, or even picked up a professional journal, he would logically assume that these were the only ways humans learned. Actually, the

Real learning – let’s not confuse it with completing templated exercises

Charles Jennings

Most people working in the knowledge economy want to create their own personal learning environments with tools that suit the way they work, gather information, and learn.

Will the App Become the New Classroom?

Charles Jennings

(this article first appeared in the Spring 2016 Edition of Training Industry Quarterly) Classroom education emerged in a world of information paucity. We now live in a world of information abundance.

The Need to Adapt to the Speed of Change or Die: lessons for L&D from the retail industry

Charles Jennings

Some L&D professionals will counter with the challenge ‘how will you know that you have been given the right information and have been helped to learn the right things?’. The answer is that I will only know that through developing a level of trust in my sources of information and learning.

The #Blimage Challenge

Charles Jennings

When we look at a 2D rendering of our 3D world we often need additional information to make sense of it. If we don’t have all the information we can easily draw false conclusions. Not having all the information can, and will, lead to critical mistakes.

When it's just so obvious NOT to train it's painful to watch it happen

Charles Jennings

Truth 1: Too much information for any human to reme mber Most pre go-live training is delivered through ILT or eLearning and is content-heavy. Few humans can recall this amount of information for later use, or even a fraction of it.

21st Century L&D Skills

Charles Jennings

In the wake of that innovation the concept of information and knowledge being held by the few and dispensed in structured learning events to the many collapsed. There’s lots of evidence to support the fact that informal and workplace learning should be learning professionals’ prime focus.

ID - Instructional Design or Interactivity Design in an interconnected world?

Charles Jennings

If knowledge acquisition is the end-game, then the logical conclusion was to provide information that could be turned, whatever the magic employed, into knowledge in the recipient’s head. We use our knowledge and experience to interpret data and information.

Jay Cross Memorial Award - 2017

Charles Jennings

She was subsequently the Information Futurist at PeopleSoft. The Internet Time Alliance Jay Cross Memorial Award is presented to a workplace learning professional who has contributed in positive ways to the field of Real Learning and is reflective of Jay’s lifetime of work.

2015 Top Tools for Learning

Charles Jennings

Like the brains of many professors, the information you’re looking for is usually in there somewhere, but sometimes difficult to pin down. For me Twitter gives access to smart people who provide an enormous wealth of information and insight through their commentary and links to research, articles and other resources. Evernote: Tools for managing the tidal wave of information we are all subjected to are an absolute necessity.

Determinism, Best Practice, and the ‘Training Solution’

Charles Jennings

Cynefin is a sense-making model – where patterns emerge from the information and data – that explains how to respond to ordered and disordered systems.

Five Barriers to Effective Learning in Organisations

Charles Jennings

Very few of us would argue with the proposition that a lot of organisational learning and development activity is sub-optimal to the extent that it provides little value to participants and their organisations.

Internet Time Alliance Predictions for 2013

Charles Jennings

The Principals of the Internet Time Alliance decided to take a collective look ahead to the new year, and share our predictions.

Less is more: A different approach to L&D in a world awash with information

Charles Jennings

Charles Jennings argues that the adage 'access to knowledge is power' is more fitting in today's information-swamped world. Information overload is more serious than ever." Social data Social data is information produced by anyone. This post appeared on the TrainingZone.co.uk

performance.learning.productivity: Getting to the Core of Learning Content in the Internet Age

Charles Jennings

In short, we forget around 40% of non-contextual information within the first 20 minutes of learning it if we don’t practice and reinforce the learning almost immediately. There is an argument that we all need to learn less if we want to know more.

The Power of X – Experiential Learning in Today’s World

Charles Jennings

The main difference between experiential learning and more traditional classroom-based and eLearning approaches is that experiential learning is focused exclusively on action rather than on information.

Down But Not Quite Out: what can we learn from the plights of Learning Tree International and Readers Digest?

Charles Jennings

It seems that Reader's Digest hasn't come to terms with the way that people get their information, and their laughs, these days. These turbulent economic times have not been kind to two of the large publishers of catalogues and journals - Reader's Digest and Learning Tree International.

The Future Business of Learning for Suppliers

Charles Jennings

Last month Tony Karrer wrote an very insightful piece on his eLearning Technology blog about the Business of Learning. The post and the discussion underneath it are well worth reading. Tony equated the challenges of the learning industry to those of the publishing industry.

Making Your L&D Department Meaningful & Relevant

Charles Jennings

They feed data/information/perspectives up to the Strategic Board so it can make its decisions and, in turn, take Strategic Board decisions and work out how to execute them – how to prioritise L&D resources to best effect and how they can maximise ‘bang for buck’.

Learn Informal Learning Informally

Jay Cross

Next month I’ll be offering an experiential workshop on Informal Learning through Jane Hart’s Social Learning Center. By the close of the workshop, you will be able to… understand what informal learning is, how it works, why it’s important. Informal Learning Just Jay

Pulling informal learning

Harold Jarche

Informal learning is mostly Pull. They are also more in control of who Pushes to them, through social networks and other sources of online information. Informal LearningTake a look at these 8 demand-side knowledge management principles by Nick Milton.

Informal Learning – the other 80%

Jay Cross

The start-up stiffed me but the paper morphed into the Informal Learning book. I’ll be leading a series of master classes on informal learning and working smarter in Europe. Informal Learning – the other 80%. Informal learning is effective because it is personal.

Informal Learning Research Report

Jane Hart

Inthis new E-Learning Guild Survey Research Report,Informal Learning Takes Off, Iexamine the results of a survey about informal learning in the workplace. The main informal learning activities […].