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  • DAN PONTEFRACT  |  MONDAY, NOVEMBER 4, 2013
    [Information] Dear C-Suite: We Don’t Do Training Anymore
    Learning can happen in formal, informal, social, non-formal and experiential ways but it does not solely happen – as is traditionally defined in C-Suite circles – as training. The irony with the C-Suite is they think training is simply an event and thus an expense, yet their own best learning experience has most likely come from the informal, non-formal or social learning opportunities she so deftly outlined above.
  • DAVID WEINBERGER  |  TUESDAY, FEBRUARY 7, 2012
    [Information] [berkman] From Freedom of Information to Open data … for open accountability
    Omitting key information. The Web is making the Freedom of Information Act (FOIOA) obsolete. An open data policy is necessary to keep freedom of information up to date, and to move toward open accountability. One of the cornerstones of transparency policy is freedom of information regulation. Modern FOI laws require governments to react to requests and to proactively provide information. (In Another reason: It’s one-way information. Filipe L.
  • HAROLD JARCHE  |  THURSDAY, APRIL 5, 2012
    [Information] The only knowledge that can be managed is our own
    Informal Learning PKM SocialLearning“Every amateur epistemologist knows that knowledge cannot be managed. Education has always assumed that knowledge can be transferred and that we can carefully control the process through education. That is a grand illusion.” ~ Dave Jonassen. The only knowledge that can be managed is our own. In my opinion, knowledge management should be about supporting personal knowledge management in networks, a distributed, not centralized, approach.
  • HAROLD JARCHE  |  TUESDAY, FEBRUARY 14, 2012
    [Information] “you simply can’t train people to be social!”
    The low visibility activities link directly to personal knowledge management (PKM) skills, based on the process of Seeking information & knowledge; making Sense of it; and Sharing higher value information with others. Informal Learning InternetTime SocialLearningTweet Over the past year I have been working on change initiatives to improve collaboration and knowledge-sharing with two large companies, one of them a multinational.
  • HAROLD JARCHE  |  SUNDAY, MARCH 25, 2012
    [Information] A workscape perspective
    In this environment learning is natural, social, spontaneous, informal, unbounded, adaptive and fun. Informal Learning InternetTime NetworkedLearning WorkTweet There are few best practices for the network era workplace, but definitely many next practices to be developed. A good place to start is with an integrative performance framework that puts formal training and education where they belong: focused on the appropriate 5%.
  • HAROLD JARCHE  |  WEDNESDAY, APRIL 13, 2016
    [Information] story skepticism
    Read more » Informal Learning SocialLearningI have been thinking about storytelling lately as a lot of people are talking about it as essential for business, leadership, and whatever ails you. I have discussed it a few times over the years and have reviewed these thoughts. It appears that in the network era, storytelling is being retrieved, especially through podcasting and.
  • HAROLD JARCHE  |  FRIDAY, OCTOBER 22, 2010
    [Information] Network Learning: Working Smarter
    Tweet “In the period ahead of us, more important than advances in computer design will be the advances we can make in our understanding of human information processing – of thinking, problem solving, and decision making…” ~ Herbert Simon, Economics Nobel-prize winner (1968). The World Wide Web is changing how many of us do our work as we become more connected to information and each other. This information overload has a direct impact on workplace learning.
  • TONY KARRER  |  FRIDAY, MAY 19, 2006
    [Information] Elves, Measuring Results and Informal Learning
    And this exception relates closely to my earlier concern eLearning Technology: Informal Learning is Too Important to Leave to Chance. So, on to informal learning. If we have set up environments that help people collaborate, and support their informal learning, we should see output improvements. Keywords: eLearning Trends, Informal Learning Brent and I have been having a nice blog discussion.
  • HAROLD JARCHE  |  MONDAY, MAY 21, 2012
    [Information] Learning is everywhere
    Informal Learning NetworkedLearning SocialLearningThere are lots of “learning specialists” in organizations and they work for variously named departments. As learning specialists, I assume they are supporting workplace learning, so let me ask: If I’m sitting at my desk with a work-related problem can I call the Training Department to quickly get me up to speed? If I want to learn about a new market sector, will the Learning & Development specialist help me?
  • DAN PONTEFRACT  |  MONDAY, JUNE 24, 2013
    [Information] Learning by Osmosis
    In my book, Flat Army: Creating a Connected and Engaged Organization (Wiley, 2013) I define ‘Pervasive Learning’ as: learning at the speed of need through formal, informal and social learning modalities. We complement our intelligence and acumen through daily interactions but we also do so through ‘self-directed’ and ‘undirected’ methods utilizing formal, informal and social means. I liken learning in an organization to osmosis.
  • HAROLD JARCHE  |  WEDNESDAY, JULY 17, 2013
    [Information] Building institutional memory, one story at a time
    Communities Informal Learning NetworkedLearning PKM Institutional memory, which I wrote about recently , is a mixture of explicit and implicit knowledge sharing. It can be as explicit as Harvard Business School’s Institutional Memory site, or as implicit as the feeling one gets from a well-known local legend. A lot depends on what the organization wants to preserve. Is it how-to knowledge, like a trade secret formula, or is sit certain practices and norms that define the culture?
  • HAROLD JARCHE  |  MONDAY, MAY 14, 2012
    [Information] Learning in the workplace
    Notice that these are all informal. Not supporting active, informal workplace learning will just make the formal training function even less relevant. Informal LearningJane Hart asked readers “ how regularly are you “learning” in the workplace? ” Here are the top five ways that people learn, with my comments below on how this can be facilitated in the organization, either by management or the learning support group.
  • HAROLD JARCHE  |  MONDAY, MARCH 7, 2016
    [Information] strategic transformation of workplace learning
    Learning is mostly social and often informal. Informal learning is learning without instruction and is personally directed or done in collaboration with others. Studies show that informal learning accounts for between 70% and 95% of workplace learning. For example, performance improvement specialist, Gary Wise extrapolated Josh Bersin’s research data from 2009 and found that as much as 95% of workplace learning is informal.
  • HAROLD JARCHE  |  SUNDAY, FEBRUARY 14, 2016
    [Information] learn like a gamer
    Informal Learning WorkLearning is the new literacy. Personal computers are just one example. We buy new ones every few years. Operating systems change. Programs change, get replaced, or become obsolete. But we often continue with the same habits until something goes wrong. Few us do the equivalent of ‘looking under the hood’. We learn enough to get our work done, but often do not take time to understand the underlying systems and logic.
  • HAROLD JARCHE  |  TUESDAY, NOVEMBER 6, 2012
    [Information] What is learning’s role?
    My colleague, Clark Quinn , in Building a Performance Ecosystem states that the benefits of maximum information for people to get work done, combined with minium barriers to achieve their work goals, are good for the entire organization. For example, training courses are artifacts of a time when information was scarce and connections were few. Pulling informal learning , instead of having formal instruction pushed to workers, has to become the workplace norm.
  • JAY CROSS  |  TUESDAY, FEBRUARY 12, 2013
    [Information] 50 suggestions for implementing 70-20-10
    They are used to having information at their fingertips. Today most of the information that workers need to know is unstructured and constantly changing. Charles Jennings made 70:20:10 a guiding philosophy of learning during his eight-year tenure as Chief Learning Officer at Reuters, the world’s largest information company. The Forum offers a vast repository of practical information and connects members with a vibrant global community of fellow practitioners.
  • HAROLD JARCHE  |  TUESDAY, MAY 15, 2012
    [Information] It is time to simplify
    The five informal learning methods described in yesterday’s post on Learning in the Workplace have one thing in common. The examples of how to support informal learning do not require expensive technology or detailed needs analyses. complexity Informal Learning WirearchyThey are all relatively simple. Most of today’s larger companies have a complicated structure. Over time, to enable growth and efficiencies, more processes have been put in place.
  • HAROLD JARCHE  |  THURSDAY, MAY 31, 2012
    [Information] The learning organization: an often-described, but seldom-observed phenomenon
    Informal Learning Learning NetworkedLearningThis post is in response to the Adidas Blog Carnival on a New Way of Working and Learning and more specifically responding to the question, “What should a true learning organisation look like?” ” W. Edwards Deming understood that systemic factors account for more organizational problems, and therefore more potential for change, than any individual’s performance.
  • HAROLD JARCHE  |  SUNDAY, MAY 25, 2014
    [Information] The rapidly changing workplace
    Organizations will need to become more networked, not just with information technology, but how people create, use, and share knowledge. As Anne Marie notes, this will take practice, and now is the time to start, as the automation steam-roller gains momentum and destroys the remaining jobs of the industrial-information-market era. complexity Informal Learning Work 8) So what have I learned that will help us change our own experience of work?
  • HAROLD JARCHE  |  MONDAY, JUNE 1, 2015
    [Information] preparing for 2020
    The future of human work will require tacit knowledge and informal learning, and will create intangible value that cannot easily be turned into commodities. This has to be supported through widespread opportunities for informal learning and ways to share tacit knowledge. Informal Learning SocialLearningThis is a synopsis of my opening keynote for the workplace learning & VET stream at EduTECH15 in Brisbane today.
  • HAROLD JARCHE  |  THURSDAY, MAY 29, 2014
    [Information] Organizational Learning in the Network Era
    ConnectedEnterprise Informal Learning SocialLearning Edwards Deming, American management visionary, understood that systemic factors account for most organizational problems, and changing these has more potential for improvement than changing any individual’s performance. Therefore the role of executives should be to manage the system, not individuals.
  • JAY CROSS  |  SATURDAY, APRIL 6, 2013
    [Information] 50 suggestions for implementing 70-20-10
    Charles Jennings made 70:20:10 a guiding philosophy of learning during his eight-year tenure as Chief Learning Officer at Reuters, the world’s largest information company. 702010 Informal Learning Management Innovation Meta-Learning Things should be as simple as possible, but no simpler. implementing 70-20-10 is not simple. Sharing 50 suggestions on putting 70-20-10 to work has consumed five posts spread over two months. Today the series is complete.
  • HAROLD JARCHE  |  TUESDAY, DECEMBER 29, 2015
    [Information] learning in the network era
    In times of crisis, when information is critical, then having a diversity of opinions can ensure that drastic measures are not taken for the wrong reasons, or that viable options are not ignored. Informal Learning Learning NetworkedLearningThis week I am reviewing my posts from 2015 and putting some of the core ideas together. Here are some thoughts on personal and social learning in the network era. Training, and education, are often solutions looking for a problem.
  • HAROLD JARCHE  |  THURSDAY, MAY 3, 2012
    [Information] Boundaries are for learning
    Communities Informal Learning SocialLearningOpportunity lies at the edge of systems. Real value creation happens at the edge of organizations. That’s also where we find learning opportunities. Understanding the role of boundaries in human systems can also give us ways to take advantage of them for learning, as Kathia Laszlo writes in Reflecting on Boundaries: Who is teaching and who is learning? The boundaries of a system are part of its structure.
  • LUIS SUAREZ  |  WEDNESDAY, MAY 4, 2011
    [Information] 5 Reasons Why Activity Streams Will Save Your From Information Overload
    Over at Gartner , Craig Roth put together, just recently, a rather thought provoking blog post where he is questioning whether Activity Streams are heading in the very same direction as our Inboxes have been heading over the course of time; that one of Information Overload. 4 years later, I still need to find the first instance where a piece of information shared across in any of them would be heading my way as relevant info I would need to act upon. Information Overload?
  • MIND HACKS  |  MONDAY, DECEMBER 20, 2010
    [Information] An informal chat about hard data
    This informal style of communication has been deliberately excluded from science in recent decades through the adoption of peer-review and a uniform impersonal writing style, as a way of imbuing the process with a form of institutional trust. Scientific American has an excellent article on the sociology of communicating new discoveries and how the relationship between science and journalism has changed over the years.
  • HAROLD JARCHE  |  SATURDAY, APRIL 28, 2012
    [Information] Feedforward
    This is why “perpetual Beta” informs all of my work. Informal Learning InternetTime PKM SocialLearningOne of the consultant’s dilemmas is that you have to stay ahead of the curve to remain relevant. Yesterday’s problem doesn’t need to be solved – there’s probably an app for that already. I used to work as a training designer but there’s really not much to differentiate one course from another.
  • JAY CROSS  |  THURSDAY, DECEMBER 20, 2012
    [Information] Learning by doing
    Informal Learning Social Learning
  • HAROLD JARCHE  |  SUNDAY, FEBRUARY 5, 2012
    [Information] When learning is the work …
    Unblock communication bottlenecks, like supervisors who control information flow. 21C_Leader Informal Learning SocialLearningTweet What if your organization got rid of the Learning & Development function? What would the average manager or department head do? What would workers do? I’ve been thinking about this for a while. When work is learning, and learning is the work, training that is pushed from outside has less relevance.
  • TONY KARRER  |  TUESDAY, JANUARY 13, 2009
    [Information] Information Radar
    You need information radar that continuously scans for new, quality information that you should be aware of. Information Addiction Let me start this topic with a word of caution. When you find new nuggets of information, you get a chemical reaction in your brain much like an opium hit. This reaction causes you to seek more information. In other words, you are quite literally an information addict.
  • HAROLD JARCHE  |  SATURDAY, MARCH 31, 2012
    [Information] Employees are often laughing
    Here’s a modified version of theses 11 to 13 of the Cluetrain Manifesto (1999), for all those corporate personnel support functions (HR, L&D, OD, KM): People in a networked society have figured out that they get far better information and support from one another than from the human resources department. Informal Learning WirearchyTweet.
  • HAROLD JARCHE  |  SUNDAY, SEPTEMBER 8, 2013
    [Information] Experience, Exposure, Education
    Making time to reflect on new observations, information, experiences, etc. Books Informal Learning InternetTime Learning Performance Improvement SocialLearning 70%: Experience. 20%: Exposure. 10%: Education.
  • HAROLD JARCHE  |  THURSDAY, JANUARY 14, 2016
    [Information] implementing a useful model – 70:20:10
    PKM is the discipline of engaging with our professional networks and creating a diverse source of information, knowledge, ideas, and opinions. Informal Learning Learning PKM SocialLearningThe 70:20:10 framework is a useful model based on observations that generally, people learn 70% of what they need to do their job from experience. About 20% is learned from exposure to new tasks or environments. Only 10% is learned through formal education.
  • HAROLD JARCHE  |  WEDNESDAY, JULY 20, 2011
    [Information] Training departments will shrink
    Even the information economy is giving way to the creative economy. The most significant change is in how we relate to, and deal with, information and knowledge. Informal Learning Learning SocialLearning WorkTweet The Epic social learning debate for Summer 2011 states: “This house believes that as social learning grows, so the requirement for traditional training departments shrinks.&#. Let’s examine why they grew in the first place.
  • HAROLD JARCHE  |  THURSDAY, NOVEMBER 3, 2016
    [Information] it’s not a skills gap
    Read more » ConnectedEnterprise Informal Learning PKMasteryThe lack of skills is not the main problem facing most organizations today, in spite of what many managers and executives might say. Researchers Dave Swenson and Liesl Eathington identified several factors contributing to hiring challenges, but a widespread lack of skilled workers was not one them … The Iowa researchers’ conclusion? When employers say.
  • HAROLD JARCHE  |  THURSDAY, APRIL 26, 2012
    [Information] Learning is the new black
    Informal Learning InternetTimeWork is learning and learning is the work. Yet too much of our organizational learning is focused on the 5% that is not at work , and usually sitting in a classroom or staring at a screen clicking the next button. If you want to show that you are not in the shovelware business and understand how important learning is for business, you can now show your colours. Learning is the new Black.
  • DAVID GURTEEN  |  SUNDAY, FEBRUARY 6, 2011
    [Information] Blog Post: From information to conversation - We have to talk!
    Problems in organizations tend to get labelled as lack of information. It feels more professional to try to solve a knowledge management problem that is called lack of information than a problem that is called confusion. Because any information can mean a variety of things, meaning cannot simply be discovered. Information does not help. Credit: From information to conversation by Esko Kilpi.
  • JAY CROSS  |  MONDAY, JULY 23, 2012
    [Information] Review my new informal learning book for free
    140 pages. Fresh as of today. Just Jay
  • JAY CROSS  |  TUESDAY, JULY 3, 2012
    [Information] What’s missing from the informal learning discussion
    At mLearnCon, I chatted with Float’s Jeff Tillett for a few minutes about why people should be interested in my experiential learning workshop. You can hear the entire conversation on the Float Learning Blog. Jeff and I chat about mLearning, Tin Can, innovation, happiness, neuroscience, and my upcoming experiential workshop. Just Jay
  • JAY CROSS  |  TUESDAY, JUNE 10, 2014
    [Information] Big Data at Google
    They memorize and parrot back explicit information. It’s the ability to pull together disparate bits of information.”. Informal Learning ITAshare To see Big Data at work, look to Google, where number-crunching on a massive scale has changed hiring and management practices. Measurements and analytics rule at Google. All people decisions at Google are based on data and analytics,” according to Kathryn Dekas, a manager in Google’s “people analytics” team.
  • JAY CROSS  |  MONDAY, SEPTEMBER 21, 2015
    [Information] Real Learning explained
    Informal learning sticks because it is need-driven and usually reinforced with immediate application. Information about the Real Learning project is at [link]. Real Learning DIY learning informal learning learning real learning self-directed learningExcerpt from interview with Learnnovators. Learnnovators: We are excited about having reviewed your new book Real Learning.
  • HAROLD JARCHE  |  SUNDAY, FEBRUARY 24, 2013
    [Information] The post-job economy
    America has hit peak jobs TechCrunch informs us. We have connected the world so that data and information can flow in the blink of an eye. There are fewer information asymmetries, as companies like Amazon bust down one industry after another. One recent example is a local startup that is reducing information asymmetry in the used car business. Informal Learning Learning Work
  • HAROLD JARCHE  |  THURSDAY, JUNE 2, 2011
    [Information] Connecting with Communities of Practice
    Informal Learning NetworkedLearning WorkTweet This month, The Learning Circuits blog asks how do we break down organizational walls when it comes to learning? One way to look at this problem is to see what kind of work needs to get done in the organization. For example, if you are trying to balance the need to support complex work with innovation, as many knowledge-intensive companies are, then there are different needs to be simultaneously addressed.
  • HAROLD JARCHE  |  MONDAY, MARCH 7, 2011
    [Information] Finding the time for networked learning
    Find information. Approximately 14 percent of SMB Knowledge Workers’ time is spent: Duplicating information (e.g. Finding the right information faster can be addressed individually through frameworks like networked learning ( personal knowledge management ). Finding information, plus the remaining four activities can be made more effective and efficient through social networks. Informal Learning NetworkedLearning PKM SocialLearning
  • JAY CROSS  |  FRIDAY, AUGUST 31, 2012
    [Information] How to Replace Top-Down Training with Collaborative Learning (3)
    In its place enters social and informal learning hubs like on-demand content, live online discussions, wikis and forums, and searchable content archives. The great news is that social and informal learning don’t require new systems because learning can take place on the same “platform” as the existing social network, if a company already has one. A diverse learning library, made up of videos, FAQs and links to relevant information. Community Informal Learning ITAshare Web 2.0
  • HAROLD JARCHE  |  THURSDAY, FEBRUARY 9, 2012
    [Information] A decade of life in perpetual Beta
    Informal Learning NetworkedLearningTweet Here are some of the things I’ve learned over the past decade about learning, working and life in perpetual Beta. Perpetual beta. View more presentations from Harold Jarche.
  • DAVID WEINBERGER  |  TUESDAY, NOVEMBER 17, 2009
    [Information] [berkman] Samuel Bowles on property rights in the information age
    Samuel Bowles is giving a Berkman lunchtime talk called: “Kudunomics: Property rights for the information based economy.&# Omitting key information. Arrow: “Information is a fugitive resource.&# The problem of the info economy is that information creates both substantial ambiguity or prop rights and a lot of inequality (winner-take-all).
  • GEORGE SIEMENS  |  THURSDAY, APRIL 8, 2010
    [Information] DNA is information, not intellectual property
    A court recently ruled that DNA is information, not intellectual property. For more information on the impact of patents on breast cancer treatment, have a look at this article. Intellectual property considerations in biology are one of the more worrying trends currently being negotiated in business and in the legal system. Whether this holds as it moves through the court system in the US is unclear.
  • JAY CROSS  |  WEDNESDAY, JULY 29, 2009
    [Information] Information sickness
    The bumbling, buzzing confusion in my head makes me ponder whether I’m returning to babyhood. I spent the better part of ten days in Alaska earlier this month. Upon return, I headed to Asilomar for several days of intense Overlap 09. I was off the grid for more than half the month. So many exciting ideas have flowed by in my absence that I am feeling overwhelmed. Drowning. The conversation has moved off my map. I know, I know. Let bygones be bygones. I should be content to rejoin the flow.
  • HAROLD JARCHE  |  WEDNESDAY, APRIL 18, 2012
    [Information] Learning is not something to get
    Complexity informs every aspect of our lives. Informal Learning NetworkedLearning SocialLearning WorkWhen times were tough, training departments slashed budgets by replacing face-to-face instruction with online reading. They failed to follow through with the discussions, practice, social processing, and reinforcement that makes lessons stick. It didn’t work. Most eLearning is ineffective drudgery. ~ Jay Cross. In too many cases we view learning as something that is done to people.
  • HAROLD JARCHE  |  SUNDAY, FEBRUARY 13, 2011
    [Information] Training Evaluation: a mug’s game
    It can and does occur in formal, informal and social ways every day in and out of your job. Since networked or collaborative learning solutions are informal, integrated with the workflow and driven by the learners, these traditional assessments will not work. Courses are an artifact of a time when information was scarce and connections were few. Informal Learning Performance ImprovementEfficiency is doing things right. Effectiveness is doing the right things.
  • HAROLD JARCHE  |  THURSDAY, APRIL 14, 2011
    [Information] Technologies for collaboration and cooperation
    Informal, opportunity-drive (serendipitous) collaboration is more like the free-for-all of an event like #lrnchat. There is an opportunity for platforms like Yammer & Socialcast or Brainpark to bridge the structured with the informal. Communities Informal Learning NetworkedLearning SocialLearningTweet Whether we’re working or learning, how we communicate is a key part of everything we do. Some web tools hinder communication while others may enable it.
  • JAY CROSS'S INFORMAL LEARNING  |  WEDNESDAY, MARCH 31, 2010
    [Information] Informal Learning and Learnscapes
    Working Smarter: The “unbook&# that shows why informal learning must be part of everyone’s future learnscapes. I have read Informal Learning and this one sums it all up. The previous one enabled me to evolve my understanding of informal, collaborative learning and this one shows me how I can act on it. Working Smarter is a must read as is Informal Learning. Tags: Informal Learning innovation
  • HAROLD JARCHE  |  WEDNESDAY, MARCH 26, 2014
    [Information] The CEO will be the next CLO
    However, more time and effort is put into collective training that emphasizes social and informal learning. Informal Learning SocialLearning Chief Learning Officers will be the next CEO’s say John Hagel and John Seely Brown, in this short video from Deloitte. I disagree, because I do not see business leadership coming from Organizational Development, Human Resources or Training & Development.
  • JAY CROSS  |  SUNDAY, OCTOBER 18, 2015
    [Information] Price of Real Learning going from $2.99 to $6.99
    Real Learning diy DIY learning informal learning jay cross real learning social learningThe price of the pdf version of Real Learning will increase from $2.99 to $6.99 on October 25th, a week from today. Buy enough for your team now. At $2.99 a pop, you could issue a wake-up call to everyone on your floor for a few hundred bucks. Buy Real Learning here. Table of Contents Bibliography. Book Reference Page. Learn from experience without 
instructors or classrooms. 
.
  • HAROLD JARCHE  |  TUESDAY, MAY 1, 2012
    [Information] Take off those rose coloured glasses
    The other 95% was just taken care of by the informal networks in the organization. All those informal networks became hyper-connected. Social media are fantastic tools to support organizational collaboration and informal learning. The informal part of organizational learning is no longer the private purview of L&D, if it ever was. Informal Learning NetworkedLearning
  • TONY KARRER  |  FRIDAY, JANUARY 8, 2010
    [Information] Information Filtering
    We’ve got plenty of information sources already. At the same time, we need lots of help filtering the flood of information. Harold is a master of that and effectively uses twitter, RSS reader and lots of other sources to bring across and filter information. My strong belief is that there is more and more of a need for effective information filtering. Basically, easy ways to get the information that you want or need.
  • HAROLD JARCHE  |  WEDNESDAY, MARCH 17, 2010
    [Information] Sense-making
    The term personal knowledge management (PKM) isn’t about management in a business sense but rather how we can manage to make sense of information and experience in our electronic surround. Knowledge – connecting information to experience (know what, know who, know how). The critical part of PKM is in personalizing information and experience, or to use a business term, adding value. Synthesis (describing patterns, trends or flows in large amounts of information).
  • JAY CROSS  |  THURSDAY, JANUARY 24, 2013
    [Information] Junky Informal Learning
    Informal Learning1-800-GOT-JUNK (“Junk”) came by Internet Time Lab to pick up 24 months of trash. The two thirty-somethings who showed up were pleasant, hard-working, and efficient. One fellow liked his job because it fix his life as a musician. For seven years, he has worked at Junk six months and then taken off to play music for six months. “It works for me; it works for them.”
  • HAROLD JARCHE  |  THURSDAY, APRIL 11, 2013
    [Information] We need more sandboxes
    Informal learning environments tolerate failure better than schools. For that, we have a robust informal learning system that eschews grades, takes all comers, and is available even on holidays and weekends. Perhaps the best way to develop a “robust informal learning system” that eschews control would be through joint efforts, public and private. Informal Learning
  • HAROLD JARCHE  |  WEDNESDAY, OCTOBER 21, 2009
    [Information] The Future of the Training Department
    It’s premised on the beliefs that management has access to the necessary strategic information and knowledge. Researcher and analyst, Jon Husband, says that wirearchy is, “a dynamic two-way flow of power and authority based on information, knowledge, trust and credibility, enabled by interconnected people and technology”. This requires information, knowledge, trust and credibility. Tags: Informal Learning Performance Improvement
  • HAROLD JARCHE  |  TUESDAY, FEBRUARY 2, 2010
    [Information] Learning is (still) conversation
    They conducted a survey to find out more about informal learning in the workplace, inspired by Jay Cross , who has shown that “ informal learning plays an important part in the learning and performance landscape “ Respondents reported that the most-used as well as the most effective informal learning method was: informal chats with colleagues. Here’s a quote from Jay’s book on Informal Learning : Conversations.
  • HAROLD JARCHE  |  THURSDAY, APRIL 19, 2012
    [Information] Using social media for onboarding
    Last year, I looked at new hire practices and found some interesting methods: Ensuring new hires understand the shadow or informal part of the organization through the use of tools such as network maps (Jon Katzenbach, Senior Partner of Booz & Company, author of The Wisdom of Teams). Informal Learning Work
  • HAROLD JARCHE  |  MONDAY, APRIL 2, 2012
    [Information] Awareness
    Information search. Formal & Informal Learning. Information organization. Informal Learning PKM WirearchyTweet Part of Personal Knowledge Management is seeking sources of knowledge (Seek-Sense-Share). To be able to seek, first you have to be aware. Wolfgang Reinhardt has looked at knowledge workers, researchers in particular, and examined how they can be aware in their fields of expertise.
  • DAVE SNOWDEN  |  SATURDAY, MARCH 6, 2010
    [Information] Information ecologies
    I was part of a small but select group discussing the information ecology of crisis management. There was a general recognition that the old style information centric knowledge management approach would not work (although many government agencies are going down that path). An interesting day yesterday in New York.
  • HAROLD JARCHE  |  FRIDAY, FEBRUARY 12, 2010
    [Information] Can we formalize informal learning?
    One of the reasons that informal learning has become a hot topic for workplace performance is that we now have an incredible array of communication tools, especially web social media. Join in the discussion at the bilingual & multi-cultural eCollab blog carnival and weigh in with your experiences and perspectives on informal learning in the enterprise. Tags: Informal Learning
  • HAROLD JARCHE  |  FRIDAY, DECEMBER 21, 2012
    [Information] Some thoughts from 2012
    Informal Learning: The 95% Solution. Informal learning is not better than formal training; there is just a whole lot more of it. We can keep bolting on bits of informal learning to the formal training structure, or we can take a systemic approach and figure out how learning can be integrated into the workflow – 95% of the time. Informal Learning Innovation SocialBusiness SocialLearning
  • HAROLD JARCHE  |  WEDNESDAY, APRIL 14, 2010
    [Information] Sense-making glossary
    Sense-making – The process by which individuals (or organizations) create an understanding so that they can act in a principled and informed manner … Source-linked sensemaking – In conventional media, a document about a topic may cite a list of references. Tags: Informal Learning PKM PARC offers a glossary of quite useful sense-making terms. Sense-making is what the second part of the Seek-Sense-Share PKM model is about.
  • HAROLD JARCHE  |  WEDNESDAY, FEBRUARY 17, 2010
    [Information] Informal Learning: “mission critique”
    My latest article, Informal Learning: mission critical ( en français Apprentissage Informel: Mission critique ) has just been published on the Collaborative Enterprise (#eCollab) site. My interest in informal learning has grown with my experiences online. We now have a wide array of cheap and plentiful platforms for informal learning – blogs, wikis, social bookmarks, podcasts, social networks, micro-blogs. Tags: Informal Learning
  • HAROLD JARCHE  |  TUESDAY, APRIL 5, 2011
    [Information] Learning and working effectively
    Informal LearningTweet. An effective networked workplace can be viewed as a three-sided framework, with a leadership/management strategy ( radical & wirearchical ) that supports collaborative work enabled by social learning. All three are necessary. If there is any degree of complexity in the work, collaboration needs to be supported by a flexible management framework that encourages social learning. This is especially true for creativity and innovation.
  • DAN PONTEFRACT  |  SATURDAY, FEBRUARY 12, 2011
    [Information] Dear Kirkpatrick’s: You Still Don’t Get It
    In the February edition of CLO Magazine , I had the opportunity to write an editorial entitled “Time’s Up – Learning Will Forever Be Part Formal, Part Informal and Part Social”. It can and does occur in formal, informal and social ways every day in and out of your job. evaluation formal informal kirkpatrick social social learning
  • DAVE GRAY  |  TUESDAY, NOVEMBER 2, 2010
    [Information] Information shadows and spimes
    Information shadows and spimes , originally uploaded by dgray_xplane. In his book Smart Things , Mike Kuniavsky talks about the information shadow as an essential element of a smart thing. The information shadow is the information that's associated with an object such as its name, number, position in space and time, and so on. Information shadows allow designers to make objects simpler, to reduce the size of interfaces and reduce the display requirements of an object.
  • HAROLD JARCHE  |  MONDAY, DECEMBER 16, 2013
    [Information] PKM and MOOC
    Informal Learning Learning NetworkedLearning PKM SocialLearning Workplace training and education too often resembles modern playgrounds: safe, repeatable, easily constructed from component parts, requiring that the child bring little of their own to the experience – Johnnie Moore. When adults design for children they have a tendency to dumb things down.
  • DAN PONTEFRACT  |  WEDNESDAY, FEBRUARY 1, 2012
    [Information] The Con Academy
    The reinvention occurs when our classrooms become melting pots of collaborative-based interdisciplinary learning using formal, informal and social means. social learning video sharing formal informal social videoRest assured, I am not against The Khan Academy … at least not entirely.
  • JAY CROSS'S INFORMAL LEARNING  |  SATURDAY, JANUARY 2, 2010
    [Information] After-Christmas Sale: Informal Learning
    New Year’s Resolution: Use informal learning to improve organizational performance in 2010. Informal Learning is on sale at Amazon for $18.18. Informal Learning : Rediscovering the Natural Pathways That Inspire Innovation and Performance. This book relates the stories of how more than a dozen firms are using informal learning to: Increase sales by Google-izing product knowledge. Tags: Informal Learning
  • CLARK QUINN  |  TUESDAY, OCTOBER 9, 2007
    [Information] Learnlets » Formal, informal, and information foraging
  • HAROLD JARCHE  |  TUESDAY, MAY 12, 2009
    [Information] Adding value to information
    Adding value to information is an important aspect of online communities, especially business and learning-related ones. The community manager can ensure 1) that environmental scans are done; 2) canvassing of members happens; 3) analysis & questionning is ongoing; 4) suggestions are made and 5) information tools (e.g. Once again, I have to thank Dave Pollard for an insightful post and another mode I can use for online community development.
  • JAY CROSS  |  WEDNESDAY, JANUARY 16, 2013
    [Information] Peeragogy
    Informal Learning Web 2.0The Peeragogy Handbook. How to Use this Handbook. Working together is how things get done. This free, open, crowd-sourced wiki-book shows us the best ways to get there. I’m glad I was on the team that created it. Intro: If you want to learn how to fix a pipe, solve a partial differential equation, write software, you are seconds away from know-how via YouTube, Wikipedia and search engines. Access to technology and access to knowledge, however, isn’t enough.
  • JAY CROSS'S INFORMAL LEARNING  |  FRIDAY, NOVEMBER 17, 2006
    [Information] Informal Learning Blog » Informal informatology
  • HAROLD JARCHE  |  TUESDAY, MARCH 22, 2016
    [Information] sense-making with social media
    Informal Learning“Tweeting during a conference helps me consolidate my thoughts and capture key insights. Facebook helps me share resources. LinkedIn is a useful professional tool. However, it is blogging, such as this post, that is by far my strongest form of learning, as it involves a number of things that are all supported by researched learning theory, and which improve memory and recall: Reflection. Generation. Elaboration. Retrieval. Interleaved and varied practice.
  • JAY CROSS'S INFORMAL LEARNING  |  SUNDAY, FEBRUARY 13, 2011
    [Information] Re-reading A New Culture of Learning
    One no longer needs to own a television station, a printing press, or a broadcast transmitter to disseminate information, for example. With just a computer and access to the internet, one can view or consume an almost unimaginably diverse array of information and points of view. But in each case, the participation has an effect, both in terms of what the individual is able to draw from it and how it shapes and augments the stream of information. Informal Learning
  • DAN PONTEFRACT  |  SATURDAY, OCTOBER 24, 2009
    [Information] The Standalone LMS is Dead
    Sure, clever instructors, faculty and learning administration management/leadership teams may find clever, albeit independent, ways in which to embed some form of informal and/or social learning before as well as after the event, but this is merely triage as opposed to a lobotomy. Facebook for the organization implies three things: A development platform that serves up formal, informal and social content & connection for all.
  • JAY CROSS'S INFORMAL LEARNING  |  MONDAY, MARCH 1, 2010
    [Information] February Informal Learning Hotlist
    Best of Informal Learning Flow. Informal learning from the horse’s mouth - Informal Learning , February 3, 2010. Formalizing informal learning? - Learnlets , February 16, 2010. Jay’s latest book focuses on social & informal learning in the cloud - Internet Time , January 31, 2010. Tags: General Informal Learning February 1, 2010 to February 27, 2010. The following are the top items from featured sources based on social signals.
  • HAROLD JARCHE  |  WEDNESDAY, MAY 30, 2012
    [Information] It’s time to focus on your LQ
    Unlimited information, distributed work, self-publishing, and ridiculously easy group-forming all point in one direction – the organization will no longer address all your learning needs in the network era. Informal Learning InternetTime PKMLearning is everywhere in the connected workplace. Networked professionals need more than advice (training); they need ongoing, real-time, constantly-changing, collaborative, support.
  • DAVE SNOWDEN  |  WEDNESDAY, SEPTEMBER 3, 2014
    [Information] Informing the peace makers
    One of the principles of managing a complex adaptive system is the need for fast feedback loops. In my second posting on narrative and conflict management I want to address that in the context of negotiation. Now while my mind is on national level conflict, the same principles apply to service negotiation at a company level without the nature of major changes in the process.
  • TONY KARRER  |  WEDNESDAY, NOVEMBER 4, 2009
    [Information] Microphones and Audio Information
    I just saw a couple of comments on my post Recommended End of Year eLearning Tools Spending? that were asking about quality differences between a Blue Snowball mic and SHURE mics. While I wouldn't know the specific answer to this off the top of my head, I thought I'd show what I do to find a pretty close answer and some people who I could easily ask.
  • JAY CROSS  |  WEDNESDAY, APRIL 8, 2009
    [Information] Informal Learning 2.0
    I said our theme is improving performance with “natural/informal/web 2.0/connected/social learning. The fundamentals of informal learning remain the same: People acquire the skills they use at work informally — talking, observing others, trial-and-error, and simply working with people in the know. The new eLeaning is much more informal, collaborative and self-directed. This is what we call Informal Learning 2.0. Informal Learning 2.0
  • TONY KARRER  |  MONDAY, MAY 14, 2007
    [Information] Informal Learning Topics
    Posts on the topic of Informal Learning: Formalizing and Investing in Informal Learning No Informal Learning and Blended Learning Mix - CLO Panel Surprises Action on Informal Learning - Leads to Great Questions Numbers and Informal Learning The Real Challenge around Informal Learning More on the Form of Informal The Paradox of Informal Learning (Form of Informal?) Informal Learning , Communities, Bottom-up vs. Top-Down
  • JAY CROSS'S INFORMAL LEARNING  |  SATURDAY, APRIL 10, 2010
    [Information] 2.0 is a philosophy, not a technology
    Among our recommendations were: Informal Live webcasts. Informal Recorded webinars. Informal Video conferencing. Informal Workshops. Informal Audio/ podcasts. Informal Learnshop. Informal Case Studies. Informal Non-formal video. Informal Discussion group/ forum. Informal SharePoint. Informal RSS Feeds. Informal Mentoring.
  • HAROLD JARCHE  |  TUESDAY, AUGUST 24, 2010
    [Information] Personal Information Management for Sense-making
    Tweet George Siemens calls it information management (what I describe as PKM). I specifically use the term information instead of knowledge. Our encounter with information is one of sensemaking and wayfinding. We encounter a continual flow of information – most of it will never become “knowledge”. From my perspective, the knowledge aspect of PKM is an emergent property of the activities conducted, many of which are merely information management.
  • HAROLD JARCHE  |  WEDNESDAY, MARCH 16, 2011
    [Information] Networked Knowledge: out of the ivory tower
    Some journalists inform but most, including the good ones, shine a lens and let us make up our minds. My post yesterday was intended to show that mainstream media were not very good at informing us on complex subjects. I wanted to explain how I was able to get information and put some things together. The self-correcting nature of a blog would ensure that somebody might set me straight or point me to better sources of information. complexity Informal Learning
  • HAROLD JARCHE  |  THURSDAY, MARCH 3, 2011
    [Information] Learning Assessment
    For March the LCBQ is: How do you assess whether your informal learning, social learning, continuous learning, performance support initiatives have the desired impact or achieve the desired results? Could you do this with informal or social learning? Do you have to regularly access information and knowledge to do your job? Have you learned to access information and knowledge faster than when you started 6 months ago? Informal Learning
  • JAY CROSS'S INFORMAL LEARNING  |  FRIDAY, JUNE 26, 2009
    [Information] Informal learning patterns
    Learnscaping describes a dozen learning patterns, e.g. processes that organizations are using to improve performance through networked informal learning. Technology is used to generate or analyze information individually. Technology is used to broadcast information publicly to people both known and unknown. Technology is used to transmit information privately to known people. Information sources give good answers to the questions users thought they were asking.
  • HAROLD JARCHE  |  MONDAY, SEPTEMBER 21, 2009
    [Information] Work Smarter – informal learning in the cloud
    The sub-title tells it all, “informal learning in the cloud&#. Tags: Books Informal Learning Just picked up my copy of Jay Cross’ latest book, Work Smarter , which sells through Lulu for a reasonable $19.99. As Jay says, this is not a traditional book. It’s an unbook and not meant to be read linearly, though you can if you want.
  • JAY CROSS  |  FRIDAY, NOVEMBER 2, 2012
    [Information] Jay Cross - Untitled Article
    Most corporate learning takes place informally in the course of doing the job, not in training courses away from the job. Design Informal Learning Working SmarterOctober 26, 2012, 12:26 p.m. THE JOURNAL REPORT: LEADERSHIP IN HUMAN RESOURCES. So Much Training, So Little to Show for It. An expert on corporate programs reveals why they often are a waste of time and money. In this lopsided Wall Street Journal article , a professor slams training for all the wrong reasons.
  • BETH KANTER  |  TUESDAY, APRIL 2, 2013
    [Information] #13ntc Nonprofit Technology Conference: Plenary Session on Failing Informatively
    Plenary: Placing Little Bets: Failing Informatively for NPTECH Innovation: Beth Kanter, Erin Shy, Megan Kashner, Brian Reich, Allison Burns. Leave a comment if you do training internationally and want to do a “trade craft” informal session. Gaping Void Cartoons. The 2013 Nonprofit Technology Conference takes place in Minneapolis next week. It is the largest gathering of people who work in the nonprofit sector and technology.
  • HAROLD JARCHE  |  WEDNESDAY, NOVEMBER 19, 2014
    [Information] Networked Knowing
    Informal learning, often with peers, is how how creative workers have learned through the ages. Communities Complexity Informal Learning I spoke at the UNL Extension conference in Nebraska last week. The theme was on the changing nature of work as we enter the network era and how learning is becoming integral to individual and organizational success.
  • JAY CROSS'S INFORMAL LEARNING  |  MONDAY, JANUARY 25, 2010
    [Information] The Informal Learning Page
  • JAY CROSS'S INFORMAL LEARNING  |  SATURDAY, APRIL 3, 2010
    [Information] Informal learning: the real deal. Free.
    Many vendors claim to offer informal learning, or even “informal learning management&# without having changed anything beyond the words in their advertising. Informal Learning: Five Ways to Do More with Less. We’ll be going right back to the basics: • What is Informal Learning? Assess when and where Informal Learning is appropriate. • Compelling reasons to invest in Informal Learning. Examples on how to apply Informal Learning.
  • JAY CROSS'S INFORMAL LEARNING  |  SATURDAY, MARCH 10, 2007
    [Information] Informal Learning Blog » Price cut on Informal Learning book
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