Controversy over Informal Learning
APRIL 28, 2012
When the book on informal learning came out, nay-sayers attacked me as some kind of loony. QUESTION: How do you know that informal learning works? ANSWER: How did you learn to walk and talk? How did you learn to kiss? QUESTION: How can you measure what people learn? QUESTION: How can we assess the ROI of informal learning? But hold it, how to you assess the ROI of formal learning?