The key to informal learning is autonomy

Jane Hart

Jay Cross, the author of the 2007 seminal book, Informal Learning, Rediscovering the Natural Pathways that Inspire Innovation and Performance , recently wrote a blog post in which he explained that although there has been a lot of talk about “informal learning” in the last five years, there has been very little action. They acted as if the natural way of informal learning didn’t exist. Social learning

PKM: our part of the social learning contract

Harold Jarche

Why is social learning important? With social learning, everyone contributes to collective knowledge and this in turn can make organizations and society more effective in dealing with problems. How does personal knowledge management relate to social learning? PKM is an individual, disciplined process by which we make sense of information, observations and ideas. Image Source: iKnowlej Personal Knowledge Management.

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Social Learning, Complexity and the Enterprise

Harold Jarche

Tweet The social learning revolution has only just begun. Corporations that understand the value of knowledge sharing, teamwork, informal learning and joint problem solving are investing heavily in collaboration technology and are reaping the early rewards. ~ Social learning. Why is social learning important for today’s enterprise? It is with each other that we can make sense, and this is social. Making social learning work.

Social Learning doesn’t mean what you think it does!

Jane Hart

A few days ago my Internet Time Alliance colleague, Harold Jarche, shared this article, written by Deb Lavoy, with me: Social Business Doesn’t Mean What You Think It Does, Neither Does Enterprise 2.0. Social Business” is not about technology, or about “corporate culture.” Learning and self-expression are exploding. The changes we are seeing in Workplace Learning are of course just one part of the changes we are seeing in businesses as whole.

Summer Camp starts Monday 16 July

Jane Hart

The online Summer Camp at the Social Learning Centre runs 16 July – 17 August and is led by Jane Hart and Harold Jarche. Learning is changing. Learning professionals need practical tools and techniques to integrate work and learning while adapting to an increasingly complex environment. Our Summer Camp provides an opportunity to learn with peers and gain some of the essential skills needed to support learning in the networked world.

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PKM and MOOC

Harold Jarche

In the workplace, thinking of co-workers as “learners” actually may be a barrier to learning. Indeed, I was struck by a recent comment from someone with 15 years of experience in designing face-to-face, blended and online credit programs: I am trying to understand what MOOCs can offer that my understanding of educational design, learning design and online and distance education does not include. Informal Learning Learning NetworkedLearning PKM SocialLearning

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“you simply can’t train people to be social!”

Harold Jarche

Tweet Over the past year I have been working on change initiatives to improve collaboration and knowledge-sharing with two large companies, one of them a multinational. I have also learned that changing work routines can be a messy process that requires significant time, much of it dedicated to modelling behaviours. . “ Jane refers to the collaboration pyramid by Oscar Berg , an excellent model to show what needs to be addressed to become a social business.

The learning organization: an often-described, but seldom-observed phenomenon

Harold Jarche

This post is in response to the Adidas Blog Carnival on a New Way of Working and Learning and more specifically responding to the question, “What should a true learning organisation look like?” The role of managers should be to manage the system, not the individual functions. The real barrier to systemic change, such as becoming a learning organization, is command & control management. Even team-based knowledge comes and goes.

Learning Assessment

Harold Jarche

For March the LCBQ is: How do you assess whether your informal learning, social learning, continuous learning, performance support initiatives have the desired impact or achieve the desired results? The reason only 10%-15% of what is learned shows up on the job is that most of what you learn disappears rapidly unless it’s reinforced by reflection and practice. Could you do this with informal or social learning?

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PKM starts new workshop series

Harold Jarche

So far in 2012, I have hosted three online workshops on personal knowledge management (PKM), as well as a Summer Camp that included one week on the topic. The format has changed, as Jane Hart and I have learned about what works. It will also be offered as the first in a series of seven workshops at the Social Learning Centre over the coming year. Learning in this community has been different to the way I am used to but I enjoyed it immensely.

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PKM: a node in the learning network

Harold Jarche

Somebody else, outside the hierarchy, is only one click away, and perhaps easier to deal with and a better source of information and knowledge. This is becoming obvious in the business world and frameworks such as Social CRM (customer relationship management) are one attempt to address it. Too often we think of learning as school, training as something that is delivered, and complex problems as solvable with enough effort and resources.

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Social media workshops

Harold Jarche

Please pass this on to people in the area who might need an introduction to social media, without any hype or sales pitch. Workshop #1: Social media for training & education (9:00 AM to noon). Focus: understanding web social media and how they can be used for training, education and personal learning. Personal knowledge management – a sense-making process. Workshop #2 Social media for small business (1:30 PM to 4:30 PM).

Network Learning: Working Smarter

Harold Jarche

Tweet “In the period ahead of us, more important than advances in computer design will be the advances we can make in our understanding of human information processing – of thinking, problem solving, and decision making…” ~ Herbert Simon, Economics Nobel-prize winner (1968). The World Wide Web is changing how many of us do our work as we become more connected to information and each other. This information overload has a direct impact on workplace learning.

The Evolving Social Organization

Harold Jarche

Innovation abounds in the early stages and knowledge capitalization is aided by a common vision of the business. Current management wisdom – based on Robin Dunbar’s research ; the size of military units through history; and the work of management experts such as Tom Peters – considers the ideal size of an organization to be around 150 people. Beyond this size, knowing everybody in person becomes impossible. Knowledge-Based View. Social.

Learning by doing

Harold Jarche

But … social media are very powerful business tools. Understand your business first, and then understand social media. What are doing to encourage failure and learning by doing? We started running workshops at the Social Learning Centre after a discussion about getting connected with our actual customers. For example, in most consulting projects, the client is a manager/exectutive but the end-users are distributed throughout the company.

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LearnTrends 2009

Harold Jarche

I will be giving a session on personal knowledge management and participating in a discussion with my colleagues at the re-branded Internet Time Alliance. The main theme is convergence and topics include: Reinventing organizational learning. Building a social learning environment. Tags: Informal Learning InternetTime The agenda has been set for LearnTrends 2009 (17-19 Nov 2009) and it looks extremely interesting.

The differences between learning in an e-business and learning in a social business

Jane Hart

In my recent webinar I shared a slide that showed the 5 stages of workplace learning. This has attracted a lot of interest, and I’ve been asked to talk more about the differences between “learning” in Stages 1-4 and Stage 5. Working and learning in Stages 1-4 is based upon a Taylorist , industrial age mindset. Similarly e-learning was also about automating traditional training practices. So whilst e-business is about automation, social business is about innovation.

PKM in 2010

Harold Jarche

Personal Knowledge Management. Personal = according to one’s abilities, interests and motivation (not directed by external forces). Knowledge = the capacity for effective action (know how). Management = how to get things done. PKM is an individual, disciplined process by which we make sense of information, observations and ideas. Engaging others can actually make it easier to learn and not become overwhelmed. Information.

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A personal learning journey

Harold Jarche

I became interested in knowledge management (KM) as I was introduced to it in the mid 1990’s while practising instructional systems design (ISD) and human performance technology (HPT) in the military. In the late 1990’s knowledge management was part of our solution suite at the Centre for Learning Technologies ( CLT via The Wayback Machine). I became a consumer and simultaneously a sharer of online knowledge. personal learning environment.

Knowledge sharing, one at a time

Harold Jarche

“Every amateur epistemologist knows that knowledge cannot be managed. Education has always assumed that knowledge can be transferred and that we can carefully control the process through education. While knowledge cannot be managed, we can work at managing our own knowledge. That’s what personal knowledge management ( PKM ) is all about. Luis Suarez prefers the term knowledge sharing to knowledge management.

Fluctuating support networks

Harold Jarche

Judith passed on a couple of papers which I found most interesting, as she has looked deeply into the theory behind the need for what I would describe as social learning networks. As an informal response to the formal organization, fluctuating support networks deviate from the conventions of the formal organization and provide network members with a venue for fulfilling unmet social and psychological work-related needs.

PKM: aggregate, filter, connect

Harold Jarche

Knowledge Squared equals Power Squared, says Craig Thomler : However the knowledge hoarding model begins to fail when it becomes cheap and easy to share and when the knowledge required to complete a task exceeds an individual’s capability to learn in the time available. This has been reflected in a longitudinal study of knowledge workers that Robert Kelley of Carnegie-Mellon University conducted over more than twenty years.

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Social tools for networks

Harold Jarche

Effective knowledge sharing is what many organizations do not do well, or as Lew Platt past-CEO of Hewlett-Packard said, “if only HP knew what HP knows, we would be three times more productive&#. That’s the key benefit of personal knowledge management, in my opinion. If each person can better manage knowledge creation and capture, then it becomes easier to share it. tools is that they are designed for knowledge-sharing as well.

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Exchanging knowledge in Ottawa & Montreal

Harold Jarche

On 3/4 Feb I will be presenting a framework for social learning in the enterprise in Ottawa with the Canadian Council for Learning and Development as well as the Knowledge Strategy Exchange Networks. My presentation will discuss: Social media, distributed work and unlimited information are changing our relationships in the workplace. Courses are an artifact of a time when information was scarce and connections were few. Social Media Workshops.

Summarizing Learn for Yourself

Jay Cross

I just copied a rough draft of my new book, Learn For Yourself , into a free summarizer. It’s all a matter of learning, but it’s not the sort of learning that is the province of training departments, workshops, and classrooms. You are learning to learn how to become the person you wrote the obit for. It’s learning to know versus learning to be. Most of what we learn, we learn by interacting with others.

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Mentoring Results

Clark Quinn

Eileen Clegg from the Future of Talent Institute (and colleague, we co-wrote the Extremophiles chapter for Creating a Learning Culture ) pinged me the other day and asked about my thoughts on the intersection of: The new role of managers in the results-oriented work environment ( ROWE ). The topic of blending the Talent and Learning functions in the workplace. And I would think that the management is NOT directly invested in the product, only in the producer.

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Learning is the Work

Beth Kanter

Last month, I had the pleasure of participating in National eXtension Conference which was amazing for many reasons. I first did several professional sessions with this network back in 2007 and an online class on knowledge sharing and online collaboration – so it was great to long-time colleagues. The highlight was a master panel with Dave Gray, Harold Jarche, and Jane Hart on connected learning and culture change needed to embrace this type of learning.

Pick of the Month: May 2012

Jane Hart

1 - Jane Bozarth started the month with some wise advice, as usual, in her Learning Solutions Magazine, Nuts and Bolts column piece: Selling it (1 May). I see this happen all the time with people trying to gain support for implementing new learning approaches and technologies, and I am sure I am often guilty of it myself. 2 – There were quite a lot of valuable postings this month on the topic of informal learning v formal learning.

eLearning Innovation 2010 – Top 30

Tony Karrer

The general sentiment around the room was that many workplace learning organizations were focused on nuts-and-bolts training, and that there was little innovation. These are often bloggers as exemplified by the great bloggers found via eLearning Learning. But I also thought I’d cheat and use what eLearning Learning is telling me the hotter topics are for the first 3 months of 2010. by Bill Brandon , January 27, 2010 The iPad and its impact on m-learning.

Catching up…

Clark Quinn

It’s been quite a while since I’ve blogged, and it’s not that there haven’t been learnings, it’s just that my dance card was too too full. Being able to do Personal Knowledge Management at the time of inspiration or need, or even of convenience, is huge. Having your social network on tap on demand really augments your ability to work more effectively. Social. The ongoing debates around social media for learning flummox me.

LearnTrends Speakers and Topics Accounced

Tony Karrer

You can find the conference description, preliminary schedule and session descriptions at: LearnTrends 2009 Conference Agenda Topics and Speakers include: Introduction: Convergence in Learning - George Siemens, Tony Karrer & Jay Cross The Immernet Singularity - Tony O'Driscoll Extending Learning to the Edges of Organizations - Charles Jennings & Andy McGovern – Thomson Reuters Reinventing Organizational Learning - Clark Quinn & Jay Cross Enterprise 2.0,

Working Smarter eFieldbook $12

Jay Cross

Point your smart phone at a QR code, and you’ll be led to a location on the net with more information. In this 2011 edition, we added a more lucid description of workscapes, streamlined the social learning chapter, updated the cheat sheets, and included a glossary. Knowledge work and learning to work smarter are becoming indistinguishable. It’s the platform where learning and work transpire. It’s an organization’s learning ecosystem.

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