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Network Learning: Working Smarter

Harold Jarche

Tweet “In the period ahead of us, more important than advances in computer design will be the advances we can make in our understanding of human information processing – of thinking, problem solving, and decision making…” ~ Herbert Simon, Economics Nobel-prize winner (1968). The World Wide Web is changing how many of us do our work as we become more connected to information and each other. This information overload has a direct impact on workplace learning.

Knowledge sharing, one at a time

Harold Jarche

“Every amateur epistemologist knows that knowledge cannot be managed. Education has always assumed that knowledge can be transferred and that we can carefully control the process through education. While knowledge cannot be managed, we can work at managing our own knowledge. That’s what personal knowledge management ( PKM ) is all about. Luis Suarez prefers the term knowledge sharing to knowledge management.

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PKM in 2010

Harold Jarche

Personal Knowledge Management. Personal = according to one’s abilities, interests and motivation (not directed by external forces). Knowledge = the capacity for effective action (know how). Management = how to get things done. PKM is an individual, disciplined process by which we make sense of information, observations and ideas. Engaging others can actually make it easier to learn and not become overwhelmed. Information.

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PKM: aggregate, filter, connect

Harold Jarche

Knowledge Squared equals Power Squared, says Craig Thomler : However the knowledge hoarding model begins to fail when it becomes cheap and easy to share and when the knowledge required to complete a task exceeds an individual’s capability to learn in the time available. This has been reflected in a longitudinal study of knowledge workers that Robert Kelley of Carnegie-Mellon University conducted over more than twenty years.

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Sense-making with PKM

Harold Jarche

We may learn on our own but usually not by ourselves. People learn socially. In looking at how we can make sense of the growing and changing knowledge in our respective professional fields, I see two parallel processes that support each other. One is internally focused, as in “How do I learn this?” and the other is external, as in “Who can help me learn this?”. Making Explicit: There are many ways of making knowledge explicit. Social.

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Creating your PKM processes

Harold Jarche

In Sense-making with PKM I described some personal knowledge management processes using various web tools. Personal knowledge management is one way of addressing the issue of TMI (too much information). A sense-making routine can be regularly reading certain blogs and news feeds, capturing important ideas with social bookmarks and then putting ideas out in the open on a blog. Use Social Bookmarks.

Social tools for networks

Harold Jarche

Effective knowledge sharing is what many organizations do not do well, or as Lew Platt past-CEO of Hewlett-Packard said, “if only HP knew what HP knows, we would be three times more productive&#. That’s the key benefit of personal knowledge management, in my opinion. If each person can better manage knowledge creation and capture, then it becomes easier to share it. tools is that they are designed for knowledge-sharing as well.

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