Harold Jarche

MARCH 18, 2010

PKM consists of practical methods for making sense of the increasing digital information flows around us. And while there are different ways to think of knowledge – processed, procedural, propositional – this model I think adheres to a more basic view. Here are some images from a presentation on PKM I will be giving at our local university tomorrow and including in a workshop next week. People use their knowledge to make sense of data and information.

Personal Knowledge Management 147

Personal Knowledge Management Knowledge Management Data Process 147

Harold Jarche

DECEMBER 16, 2013

In the workplace, thinking of co-workers as “learners” actually may be a barrier to learning. Indeed, I was struck by a recent comment from someone with 15 years of experience in designing face-to-face, blended and online credit programs: I am trying to understand what MOOCs can offer that my understanding of educational design, learning design and online and distance education does not include. Informal Learning Learning NetworkedLearning PKM SocialLearning

PKM 209

PKM Personal Knowledge Management Design Education 209

Jane Hart

APRIL 27, 2012

Jay Cross, the author of the 2007 seminal book, Informal Learning, Rediscovering the Natural Pathways that Inspire Innovation and Performance , recently wrote a blog post in which he explained that although there has been a lot of talk about “informal learning” in the last five years, there has been very little action. They acted as if the natural way of informal learning didn’t exist. Social learning

Informal Learning 188

Informal Learning PKM Personal Knowledge Management Adoption 188

Harold Jarche

MARCH 22, 2010

Personal Knowledge Management: A way to deal with ever-increasing digital information. Requires an open attitude to learning and finding new things (I Seek). Aids in observing, thinking and using information & knowledge (I Sense). PKM prepares the mind to be open to new ideas (enhanced serendipity). PKM is related to Personal Learning Environments and Personal Learning Networks.

PKM 203

PKM Personal Knowledge Management Knowledge Management Skills 203

Harold Jarche

NOVEMBER 8, 2009

I will be presenting on personal knowledge management (PKM) for LearnTrends 2009 on Tuesday, 17 November at 12:00 noon Pacific (15:00 EST & 20:00 GMT). PKM Overview. References: Sense-making with PKM (explains processes in more detail). Creating your PKM Processes (some suggestions). Other PKM Processes (includes diagrams). Learning and Micro-blogging (all about Twitter). Tags: Informal Learning

Overview 136

Overview PKM Diagrams Personal Knowledge Management 136

Harold Jarche

JULY 31, 2012

So far in 2012, I have hosted three online workshops on personal knowledge management (PKM), as well as a Summer Camp that included one week on the topic. The format has changed, as Jane Hart and I have learned about what works. The next PKM workshop will be offered as a one-month activity this September, with much more time for discussion, reflection, and dealing with competing activities in our professional lives.

PKM 153

PKM Personal Knowledge Management Patterns Knowledge Management 153

Harold Jarche

JULY 15, 2010

In PKM in a Nutshell , I linked my various posts on personal knowledge management to make the framework more coherent. Jane Hart has just released an extensive resource that correlates nicely with the PKM framework. It is called A WORKING SMARTER RESOURCE : A Practical Guide to using Social Media in Your Job and includes seven sections (my annotations on how they connect to PKM): 1. Improving your personal productivity (SENSE & USE).

PKM 154

PKM Performance Improvement Personal Knowledge Management Resources 154

Harold Jarche

JANUARY 27, 2010

Personal Knowledge Management. This post is a continuation of Sense-making with PKM (March, 2009)]. Personal = according to one’s abilities, interests and motivation (not directed by external forces). Knowledge = the capacity for effective action (know how). Management = how to get things done. What is PKM? PKM is an individual, disciplined process by which we make sense of information, observations and ideas. Knowledge.

PKM 169

PKM Performance Improvement Repository Social Bookmarking 169

Harold Jarche

MARCH 12, 2009

We may learn on our own but usually not by ourselves. People learn socially. In looking at how we can make sense of the growing and changing knowledge in our respective professional fields, I see two parallel processes that support each other. One is internally focused, as in “How do I learn this?” and the other is external, as in “Who can help me learn this?”. One of the important aspects of PKM is triage, or sorting.

PKM 203

PKM eLgg Yammer Delicious 203

Harold Jarche

SEPTEMBER 16, 2010

Personal knowledge management is not so much about creating knowledge but rather the development of conscious regular activities from which can emerge new knowledge. The knowledge artifacts created along the way are only as good as the use to which they are put. My idea of Seeking > Sense-making > Sharing is similar to many other descriptive processes about learning and working. Tags: Informal Learning PKM

PKM 149

PKM Personal Knowledge Management Knowledge Management Network 149

Harold Jarche

MARCH 7, 2010

Somebody else, outside the hierarchy, is only one click away, and perhaps easier to deal with and a better source of information and knowledge. This is becoming obvious in the business world and frameworks such as Social CRM (customer relationship management) are one attempt to address it. Too often we think of learning as school, training as something that is delivered, and complex problems as solvable with enough effort and resources.

PKM 172

PKM Network Social Learning Personal Knowledge Management 172

Harold Jarche

OCTOBER 6, 2009

I’ll be presenting on Personal Knowledge Management. Here are some of my existing resources on PKM: The most recent overview: Sense-making with PKM. One example: Creating your PKM Processes. More examples: Other PKM Processes. Also, Patti Anklam just concluded a three-part series on knowledge management, with The 3rd KM: Personal Knowledge Management. Tags: Informal Learning

PKM 122

PKM Personal Knowledge Management Overview Knowledge Management 122

Harold Jarche

OCTOBER 29, 2009

His latest post shows this graphic, which I find reflects many of the concepts of personal knowledge management , but with some additional aspects that may make it easier to understand and do: Dennis has a clear and simple definition for Learnstreaming – publishing your learning activities online for the benefit of you and others. Tags: Informal Learning InternetTime Dennis Callahan has a most interesting Posterous site, called LearnStreaming.

PKM 150

PKM Social Bookmarking Personal Knowledge Management Knowledge Management 150

Harold Jarche

MAY 31, 2010

In what BP’s oil spill says about management today , the author talks about the need to deal with increasing complexity, concluding: Navigating a business successfully through turbulent times requires the ability to deal with ambiguity, be resilient in the face of adversity, be authentic and have the innovative capacity to anticipate and respond to the unpredictable environment. This isn’t a “nice-to-have&# , optional approach to organizational learning.

PKM 133

PKM Personal Knowledge Management Knowledge Management Complexity 133

Harold Jarche

JANUARY 25, 2010

Knowledge Squared equals Power Squared, says Craig Thomler : However the knowledge hoarding model begins to fail when it becomes cheap and easy to share and when the knowledge required to complete a task exceeds an individual’s capability to learn in the time available. This has been reflected in a longitudinal study of knowledge workers that Robert Kelley of Carnegie-Mellon University conducted over more than twenty years.

PKM 154

PKM Social Bookmarking Diagrams Personal Knowledge Management 154

Harold Jarche

OCTOBER 15, 2009

Why is social learning important? With social learning, everyone contributes to collective knowledge and this in turn can make organizations and society more effective in dealing with problems. How does personal knowledge management relate to social learning? PKM is an individual, disciplined process by which we make sense of information, observations and ideas. Image Source: iKnowlej Personal Knowledge Management.

PKM 187

PKM Social Learning Personal Knowledge Management Knowledge Management 187

Harold Jarche

JULY 20, 2009

In Sense-making with PKM I described some personal knowledge management processes using various web tools. Personal knowledge management is one way of addressing the issue of TMI (too much information). The power of this process is realized after many iterations when you have created a personally contextualized knowledge base. PKM takes the notion of a personal journal and extends it significantly.

Process 100

Process PKM Social Bookmarking Personal Knowledge Management 100

Harold Jarche

MARCH 3, 2009

David Eaves writes in Why the Government of Canada needs Bloggers : One theme that came up was that public servants feel they are suffering from information overload. I can’t discuss any specifics of what I observed but there is no doubt that senior public servants are inundated with information and that their time is not their own, with many days filled with meetings and other time-consuming activities. The bottom line of web-based PKM is to develop a process of sense-making.

PKM 146

PKM Social Bookmarking Personal Knowledge Management Knowledge Management 146

Harold Jarche

APRIL 5, 2012

“Every amateur epistemologist knows that knowledge cannot be managed. Education has always assumed that knowledge can be transferred and that we can carefully control the process through education. The only knowledge that can be managed is our own. In my opinion, knowledge management should be about supporting personal knowledge management in networks, a distributed, not centralized, approach.

Personal Knowledge Management 183

Personal Knowledge Management Knowledge Management Education Network 183

Harold Jarche

JULY 17, 2013

Institutional memory, which I wrote about recently , is a mixture of explicit and implicit knowledge sharing. Is it how-to knowledge, like a trade secret formula, or is sit certain practices and norms that define the culture? Implicit knowledge is difficult to share and is usually complex. We know that this type of knowledge cannot easily be codified. Finding ways to collect and share both types of knowledge is important for institutional memory.

Personal Knowledge Management 202

Personal Knowledge Management Knowledge Management Types Informal Learning 202

Harold Jarche

MARCH 7, 2011

Tweet A survey of small and medium sized businesses (SMB) showed workers spend about half their day on unproductive taks: Knowledge Workers are among the largest staff component in a typical SMB. SMB Knowledge Workers spend an estimated 36 percent of their time trying to. Find information. Approximately 14 percent of SMB Knowledge Workers’ time is spent: Duplicating information (e.g. Managing unwanted communications (e.g.

Network 203

Network ROI Survey Sample 203

Harold Jarche

MARCH 30, 2010

Here is Edward Glaser’s definition: Critical thinking calls for a persistent effort to examine any belief or supposed form of knowledge in the light of the evidence that supports it and the further conclusions to which it tends. A personal knowledge management process can help to develop critical thinking skills, where sense-making includes observing, studying, challenging (especially one’s assumptions), and evaluating.

Organization 205

Organization Personal Knowledge Management Skills Knowledge Management 205

Harold Jarche

MAY 30, 2012

Learning is everywhere in the connected workplace. However, many of us have relegated our own learning to the specialists over the years – teachers, instructors, professors. We’re not used to handling all of this learning on our own. But if we want to thrive in complexity and if we want our work teams to be effective, we have to integrate our learning into the workflow. On 11 June 2012 we will start the next online personal knowledge management workshop.

Workflow 157

Workflow Skills Personal Knowledge Management Analysis 157

Harold Jarche

AUGUST 2, 2010

I became interested in knowledge management (KM) as I was introduced to it in the mid 1990’s while practising instructional systems design (ISD) and human performance technology (HPT) in the military. In the late 1990’s knowledge management was part of our solution suite at the Centre for Learning Technologies ( CLT via The Wayback Machine). I became a consumer and simultaneously a sharer of online knowledge. personal learning environment.

Performance Improvement 182

Performance Improvement Repository Knowledge Management Social Bookmarking 182

Harold Jarche

AUGUST 11, 2010

Yesterday, during my presentation on personal knowledge management to IBM BlueIQ I was asked about the role of blogging in my own sense-making processes. These are my half-baked thoughts which I make public in order to share and to learn. In my Seek>Sense><Share model, seeking and annotating information is important but cannot stand on its own. Seeking information is an important foundation to PKM online but it’s of little use without action.

Activities 199

Activities Social Bookmarking Personal Knowledge Management RSS 199

Harold Jarche

FEBRUARY 11, 2010

My working definition of personal knowledge management: PKM: a set of processes, individually constructed, to help each of us make sense of our world, work more effectively and contribute to society. PKM is also an enabling process for wirearchy : &# a dynamic two-way flow of power and authority based on knowledge, trust, credibility and a focus on results enabled by interconnected people and technology&#. PKM works best when knowledge is shared.

PKM 152

PKM Personal Knowledge Management Knowledge Management Process 152

Harold Jarche

APRIL 2, 2012

Tweet Part of Personal Knowledge Management is seeking sources of knowledge (Seek-Sense-Share). Wolfgang Reinhardt has looked at knowledge workers, researchers in particular, and examined how they can be aware in their fields of expertise. Wolfgang graciously sent me a copy of his PhD thesis (Awareness: Support for knowledge workers in research networks) which he will be defending on 5 April at the Open Universiteit Nederland in Heerlen.

Research 157

Research Search Network Personal Knowledge Management 157

Harold Jarche

MARCH 17, 2010

The term personal knowledge management (PKM) isn’t about management in a business sense but rather how we can manage to make sense of information and experience in our electronic surround. Personal – according to one’s abilities, interests & motivation (not directed by external forces). Knowledge – connecting information to experience (know what, know who, know how). Management – getting things done.

Social Bookmarking 156

Social Bookmarking Personal Knowledge Management Patterns Process 156

Harold Jarche

FEBRUARY 16, 2010

Tim Kastelle (a great source of knowledge on innovation) discusses how it’s better to have a good idea than a large network to fire off any old idea. The notion of aggregating/filtering/connecting for innovation is one that I have looked at for personal knowledge management. I have revised this to Seek/Sense/Share in my quest to find a good metaphor/model to introduce PKM. It’s knowledge management, not information or document management.

Personal Knowledge Management 166

Personal Knowledge Management Knowledge Management Innovation Skills 166

Harold Jarche

JULY 21, 2010

“Every amateur epistemologist knows that knowledge cannot be managed. Education has always assumed that knowledge can be transferred and that we can carefully control the process through education. While knowledge cannot be managed, we can work at managing our own knowledge. That’s what personal knowledge management ( PKM ) is all about. Luis Suarez prefers the term knowledge sharing to knowledge management.

Repository 188

Repository Knowledge Management Social Bookmarking Knowledge Base 188

Harold Jarche

OCTOBER 22, 2010

Tweet “In the period ahead of us, more important than advances in computer design will be the advances we can make in our understanding of human information processing – of thinking, problem solving, and decision making…” ~ Herbert Simon, Economics Nobel-prize winner (1968). The World Wide Web is changing how many of us do our work as we become more connected to information and each other. This information overload has a direct impact on workplace learning.

Network 219

Network Delicious Social Bookmarking Informal Learning 219

Harold Jarche

OCTOBER 6, 2010

Tweet I mentioned in my last post that the term “personal knowledge management&# ( PKM ) does not adequately describe the sense-making process that I attribute to it. It’s rather obvious that knowledge cannot be managed, as Dave Jonassen has said many times: Every amateur epistemologist knows that knowledge cannot be managed. Sharing knowledge produces network effects. As we get interconnected, networking is learning.

Network 159

Network Patterns Personal Knowledge Management Journal 159

Harold Jarche

DECEMBER 6, 2008

Harold Jarche on Get thee to a theatre Gilbert on Get thee to a theatre Harold Jarche on Get thee to a theatre Karyn Romeis on Get thee to a theatre Jon Husband on Invert the Pyramid Virginia Yonkers on T&D Learning in 2020 Harold Jarche on Invert the Pyramid Traci Fenton on Invert the Pyramid CCK08: Thank You! Harold Jarche on An educated and informed citizenry. Informal Learning. Learning. PKM - Personally Managing Your Knowledge.

PKM 109

PKM Enterprise 2.0 Personal Knowledge Management Web 2.0 109

Harold Jarche

APRIL 5, 2010

Silvia Andreoli has added to my last post on PKM and created this graphic to show the individual as well as the social aspects of personal knowledge management. My only minor issue is that I would replace “knowledge&# with “personalized information&#. Knowledge is an an emergent property of the entire system, in my opinion. Tags: Informal Learning c PKM

Personal Knowledge Management 141

Personal Knowledge Management Knowledge Management Issues Process 141

Harold Jarche

MARCH 26, 2010

Personal Knowledge Management. All of my posts tagged PKM. PKM social bookmarks. Slide/Audio overview of PKM. Related posts: Role of an online community manager. How Computer Games Help Children Learn. Tags: Communities Informal Learning As promised, here are the follow-up notes & links from yesterday’s social media workshops in Miramichi. Presentation slides (this is one large file of slides from both presentations).

PKM 133

PKM Social Bookmarking Overview Personal Knowledge Management 133

Harold Jarche

OCTOBER 4, 2010

All the information and knowledge in the world will not help us unless we take time to reflect upon what we have learned and also do something with it. When I discuss personal knowledge management [a term that really needs to be changed and I welcome suggestions] I emphasize reflection through doing. Blogs are ways of mapping our personal learning journey. Every blog is unique and, over time, gives a whole-person view. Tweet.

Personal Knowledge Management 152

Personal Knowledge Management Blogging Knowledge Management Meeting 152

Harold Jarche

APRIL 11, 2013

Earlier this week I wrote that practices like personal knowledge management (PKM), and its potential for enhanced serendipity can give us the underlying structure to become better hackers and more creative. PKM can be your cognitive sandbox. Informal learning environments tolerate failure better than schools. For that, we have a robust informal learning system that eschews grades, takes all comers, and is available even on holidays and weekends.

PKM 185

PKM LinkedIn Personal Knowledge Management Company 185

Harold Jarche

APRIL 14, 2010

Sense-making is what the second part of the Seek-Sense-Share PKM model is about. Sense-making – The process by which individuals (or organizations) create an understanding so that they can act in a principled and informed manner … Source-linked sensemaking – In conventional media, a document about a topic may cite a list of references. Tags: Informal Learning PKM PARC offers a glossary of quite useful sense-making terms.

Personal Knowledge Management 126

Personal Knowledge Management Knowledge Management Report Activities 126

Harold Jarche

AUGUST 4, 2010

This week, a few related knowledge management (KM) articles crossed my path and I’d like to weave them together. Nancy Dixon discusses three eras of knowledge management as moving from Explicit Knowledge (document management) to Experiential Knowledge (communities of practice; expertise locators) and now to Collective Knowledge (social media). The illusion of knowledge.

Performance Improvement 163

Performance Improvement Knowledge Management Personal Knowledge Management Design 163

Harold Jarche

FEBRUARY 14, 2012

Tweet Over the past year I have been working on change initiatives to improve collaboration and knowledge-sharing with two large companies, one of them a multinational. I have also learned that changing work routines can be a messy process that requires significant time, much of it dedicated to modelling behaviours. . They have to be internalized and perceived as valuable to each person in order to achieve the discipline to use them regularly.

Training 217

Training PKM Activities Collaboration 217

Harold Jarche

OCTOBER 27, 2020

Leaving the Army I worked at a university and a few years later for an e-learning startup. One early experience was running the Informal Learning Unworkshop online with Jay Cross, which cemented the idea of perpetual beta in my work.

PKM 189

PKM Personal Knowledge Management Training Informal Learning 189

Harold Jarche

AUGUST 13, 2012

What are doing to encourage failure and learning by doing? We started running workshops at the Social Learning Centre after a discussion about getting connected with our actual customers. For example, in most consulting projects, the client is a manager/exectutive but the end-users are distributed throughout the company. Jane had done some online workshops previously and had learned what works and what doesn’t, though this is constantly changing, as we have learned.

PKM 155

PKM Personal Knowledge Management Proposal Social Learning 155

Harold Jarche

MAY 29, 2009

Over several online and on-site presentations this past year, I’ve noticed a need for organizations to develop practical tools and contextual processes to manage information, knowledge and learning. I am offering a one-day workshop that encapsulates several years of “learning & working on the Web&#. Learning & Working in Complexity Workshop. Part 1: Overview of issues and forces that are fundamentally changing workplace learning.

Complexity 100

Complexity PKM Overview Price 100