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Informal Learning – the other 80%

Jay Cross

The start-up stiffed me but the paper morphed into the Informal Learning book. I’ll be leading a series of master classes on informal learning and working smarter in Europe. Informal Learning – the other 80%. Learning is social.

Don’t drink the informal learning snake oil

Jay Cross

The 1999 Online Learning conference in Los Angeles was ground zero for eLearning. Our dream of personalized, modular, always-on learning was dashed. I fear that charlatans and dummies are taking informal learning down the same road. An Informal Learning Sequel?

Informal Learning is Business

Jay Cross

This is the second in a series of posts about how business can profit from informal learning. What makes informal learning effective. Informal learning is effective because it’s personal. We learn in context, with others, as we live and work. Recognizing this fact is the first step to crafting an effective learning strategy. People with experience like to learn but hate to be taught. Training metrics should be business metrics.

ROI and Metrics in eLearning

Tony Karrer

I'm working on an article around the use of ROI and metrics in eLearning. Kirkpatrick's Level 3: Improving the Evaluation of E-Learning Level 3 evaluations measure whether the there was an actual transfer of learning to the actual work setting. This level of evaluation will increase the visibility of learning and development efforts, because successful implementation of Level 3 evaluation Internet Time Blog: ROI is toast. · Learning Circuits - Analyze This!

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Social Media Metrics

Clark Quinn

I continue to get asked about social learning metrics. Until we get around to a whitepaper or something on metrics, here’re some thoughts: Frankly, the problem with Kirkpatrick (sort of like with LMS’ and ADDIE, *drink*) is not in the concept, but in the execution. This is true whether you’re talking about formal learning, informal learning, or whatever. Frankly, even activity is a metric.

Want Results? Champion the Informal

Jay Cross

First published in Chief Learning Officer magazine, February 2013. Formal gets all the money, but today more learning happens outside the classroom. Learning is more important than ever. We have an information explosion. We have to learn more just to keep living our lives.

Secrets of Working Smarter

Jay Cross

Learning Solutions Magazine. Working Smarter: Informal Learning in the Cloud by Jay Cross and Friends. Jay, with his colleagues in the Internet Time Alliance, has recently produced the 2010 version of his “unbook,” Working Smarter: Informal Learning in the Cloud.

Calling shades of gray “black and white&#

Jay Cross's Informal Learning

Recognition of Non-formal and Informal Learning. Fifteen years ago, “the OECD education ministers agreed to develop strategies for ‘lifelong learning for all’ &# They still don’t have it right. Adult learning policies and practices. Metrics

Business Impact of Social and Informal Learning

Jay Cross's Informal Learning

On Tuesday I led a session on Business Impact of Learning in the Real World for the Learning & Skills Group in London. To implement social/informal learning infrastructure projects, learning and development professionals need to shift their focus from learning to earning.

Formalizing and Investing in Informal Learning

Tony Karrer

I just saw a post by David Wilson - Real metrics on Informal Learning that asks about a subject that we would all like to know. Is investing in informal learning effective? This is a fascinating subject for me, because it leads us straight into The Paradox of Informal Learning (Form of Informal?) - which is basically that once you put form and structure to informal learning and try to support it in an organization, it becomes more formal.

ROI 2

Informal Learning Blog » The income statement isn’t

Jay Cross's Informal Learning

Informal Learning - Let's Get Real - Part II

Tony Karrer

I've received quite a bit of input on my blog post Informal Learning - Let's Get Real. We want to figure out what the process and mechanisms should look like when we are going after Intentional Informal Learning. Interestingly, Stephen Downes' new presentation - e-Learning 2.0 - Why the New Tools includes a slide that quotes my blog post: I'm becoming convinced that folks in the informal learning realm are quite willing to live with "free range" learning.

10 pieces of advice on the web, workflow, & learning

Jay Cross's Informal Learning

After a lengthy hibernation, Learning Light ’s eLearning Centre rides again! From a press release yesterday: Learning Light has now launched the new look and feel e-learning centre. Jay Cross pushes the envelope again on e-learning.

Roles in the ‘New’ Training Org

Dan Pontefract

I believe the traditional corporate university , or that of the old-fashioned Learning & Development Team, will morph itself into becoming a ‘Collaboration and Learning’ office of some sort in the not so distant future. Learning Asset Producer. Tech savvy; learning professional; flexible; nimble; succinct; thinks in nuggets. Takes orders to develop social/informal learning assets (nuggets of learning) but also teaches/assists others to do so.

Personal Learning: A Set of Three Talks

Stephen Downes: Half an Hour

index.php/ecentre/apt2014/schedConf/index Beyond Free: Open Learning in a Networked World As the concept of ‘open learning’ has grown it has posed an increasing challenge to educational institutions. Proponents moreover are demanding not only that open learning be free of charge, but also that the resources and materials be open source – free for reuse by students and educators for their own purposes. Today, though, alternative metrics are being deployed.

Content and continuous learning: The cornerstones of a learning architecture

Xyleme

What separates powerful learning and development organizations from the middling crowd? A May 2014 report from Bersin by Deloitte, Deloitte Consulting LLP  looking at the role of a learning architecture identifies what high-impact learning organizations (HILO''s) are.

Quotes from 2010

Harold Jarche

Metrics. charlesjennings “ROI on social learning? Catherine Lombardozzi – “One of my favorite quotes is from Kent Seibert: ‘Reject the myth that we learn from experience and accept the reality that we learn by reflecting on experience.’. Most of what we know we learn from other people. via @HealthCareerPro “I am always ready to learn although I do not always like being taught.” ~ Winston Churchill. Communities Informal Learning NetworkLearning

Through the Workscape Looking Glass

Jay Cross

Learning Ecosystem, Learning Ecology, and Learnscape mean the same thing as Workscape. I don’t use the word learn with executives, who inevitably think back to the awfulness of school and close their ears. Many old hands will not tolerate them nor learn from them if they do.

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Measurement?

Clark Quinn

He’s upset with it as it’s not permeated by learning, and I argue that it’s role is impact, not learning design (see my diagram at the end). In particular, for informal learning when we’ve got folks successfully developed as effective self-learners and a good culture, we don’t need to measure. If there is a gap, you have a natural metric.

What is stopping companies from measuring learning: Skillsets, datasets, toolsets or mindsets?

Xyleme

. Is your company''s learning and development strategy wedged between a rock and hard place? In short, learning and development organizations and departments are suffering from an analytics crisis. This concept ultimately draws a connection to the tools we use to measure learning.

Social Learning doesn’t mean what you think it does: PART TWO

Jane Hart

Yesterday, in my first posting on this topic, I showed how “social learning” is not just about a new training trend or about adding social media into the “blend&# or acquiring the latest Social Learning Management System, but a fundamental change in how we need to view workplace learning.

HRExaminer

Jay Cross

Jay Cross is a champion of informal learning, web 2.0, He has challenged conventional wisdom about how adults learn since designing the first business degree program offered by the University of Phoenix.

Top 10 eLearning Predictions 2011 #LCBQ

Tony Karrer

Learning apps. Branon Learning Management System App Stores Bob Little Apps, Not Courses Inge de Waard Augmented reality moves towards augmented learning with easy tools: Wikitude , Layar , ARToolKit. Learning Analytics 6. It may or may not involve learning.

Pick of the Month: May 2012

Jane Hart

1 - Jane Bozarth started the month with some wise advice, as usual, in her Learning Solutions Magazine, Nuts and Bolts column piece: Selling it (1 May). 2 – There were quite a lot of valuable postings this month on the topic of informal learning v formal learning.

Decisions, decisions. Business decisions.

Jay Cross

Jay Cross examines decision making on learning at work, and gives the lie to some myths about the use of business metrics. Every business decision is made with less than perfect information, and every decision entails taking a risk. There’s more and more to learn.

Dust-up at Training Zone

Jay Cross

Jay Cross, the man who coined the term ‘elearning’, believes the web is revolutionising the way we learn. Not through the kind of elearning of the 1990s but via the explosion of online communities which effectively democratise the way we learn. Cross believes the era of traditional course-led training is coming to an end and that informal, social learning is the way forward. Mike Levy interviews the guru of new learning approaches.

Keep Calm and Write It Down: How Reflective Practice Leads To Better Results for Nonprofits

Beth Kanter

One of the most valuable is to incorporate a process evaluation, capturing what actually happened as the event or program unfolded. You can always learn from documenting as an event unfolds and having a formal reflection or debrief post program or event.

CLO Thinking (& Measurement)

Clark Quinn

It was an interesting event, with a theme of “ Game-Changing Learning: Development for the New Normal “, held at a classy venue on the beach, and was well-organized. (You We got questions about how the role of the learning unit changes, about myths and new tools, and about measurement. As for addressing the social and informal metrics, while I addressed this a bit earlier , let me go a bit further.

Working Smarter eFieldbook $12

Jay Cross

Point your smart phone at a QR code, and you’ll be led to a location on the net with more information. In this 2011 edition, we added a more lucid description of workscapes, streamlined the social learning chapter, updated the cheat sheets, and included a glossary. Informal Learning.

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CLO Symposium

Jay Cross

Along with my Internet Time Alliance colleagues Jane Hart & Clark Quinn and several hundred chief learning officers, I attended the Fall CLO Symposium this week. Our theme was “Game-Changing Learning: Development for the New Normal.”

ROI 19

e-Clippings (Learning As Art): "The iPhone dominates the smartphone market in mobile media consumption" (ZDNet)

Mark Oehlert

e-Clippings (Learning As Art) Home Archives Subscribe About My Social Networks « Trying out PicApp.new image service.

5 Phrases to Make Mobile Work

Clark Quinn

We look up product info while shopping, use calculators to split up the bill, we call folks for information in problem-solving like what to bring home from the grocery store, and we take photos of things we need to remember like hotel room numbers or parking spots. Here we’re trying to help our stakeholders (and designers) think beyond the course and think about performance support, informal learning, collaboration, and more.

Origins of “eLearning”

Jay Cross

The meme of learning was replacing training. Learning is whatever gets past their personal firewalls (AKA skulls) and lodges in the brain. I can learn something; you can’t learn me something. e + learning.

ROI 10

Origins of “eLearning”

Jay Cross

The meme of learning was replacing training. Learning is whatever gets past their personal firewalls (AKA skulls) and lodges in the brain. I can learn something; you can’t learn me something. e + learning.

ROI 10

Not Your Father’s ROI

Jay Cross

The July issue of Chief Learning Officer is now available online. It features an article in which Jon Husband and I delve into how to measure the impact of learning in the network era. They subvert hierarchy because previously scarce resources such as information are available to all.

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2010

Jay Cross

Take advantage of convergence of informal learning and social networks. Time-to-performance becomes the new metric. Corporate learning continues to migrate from in-house IT to the open web. The Big Question. What are your biggest challenges for this upcoming year?

Pick of the Month: November 2012

Jane Hart

One of the big themes last month has been about change in the workplace learning profession, and in fact the direction that L&D might take in the future. 1 - Visualize real learning – Mark Britz, 5 November 2012. m learning, e learning, blended learning, etc) learning?

Time to Performance

Tony Karrer

Time-to-performance becomes the new metric. I thought that Time-to-performance was going to be the key metric back in 2002. Still a lot of what we talk about with informal learning, performance support, etc. Still since the last time this term and related metrics never really took off, I’m curious what people think. Subscribe to the Best of eLearning Learning for updates from this blog and other eLearning blogs

Workshop: Become a Chief Meta-Learning Officer

Jay Cross

On Tuesday, November 10, Clark Quinn and I will be leading a workshop entitled Be the Future of Organizational Learning: Become a Chief Meta-Learning Officer in San Jose. We hear informal learning is important, but what does that mean concretely?

Beyond Assessment ? Recognizing Achievement in a Networked World

Stephen Downes: Half an Hour

I did a talk at the London School of Economics on Wednesday about the role of the institution and the changing nature of online learning. This addresses the specific question of assessment in open learning and in informal learning. Obviously, she''s disgraced, et cetera, and she should not have done that, but the interesting thing here is that she can do an excellent job and be recognized for this, by a major institute of higher learning, and yet not have a degree.