Informal learning, the 95% solution

Harold Jarche

Tweet Informal learning is not better than formal training; there is just a whole lot more of it. It’s 95% of workplace learning, according to the research behind this graphic, by Gary Wise. In this context, only training professionals were allowed to talk about learning.

Informal Learning – the other 80%

Jay Cross

The start-up stiffed me but the paper morphed into the Informal Learning book. I’ll be leading a series of master classes on informal learning and working smarter in Europe. Informal Learning – the other 80%. Learning is social.

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Learn Informal Learning Informally

Jay Cross

Next month I’ll be offering an experiential workshop on Informal Learning through Jane Hart’s Social Learning Center. Hands-on experiential learning. Review cases and examples of successful implementations. You learn by doing.

The Masterclass on Informal Learning

Jay Cross

Your organization has decided to tilt in the direction of informal learning. Masterclass for L&D managers, instructional designers, and senior instructors on the concept and implementation of informal learning. Introduction to informal learning.

The key to informal learning is autonomy

Jane Hart

He writes: “I thought I had made a sound business case for investing more in informal learning, but few organizations changed their ways. They acted as if the natural way of informal learning didn’t exist. Social learning

strategic transformation of workplace learning

Harold Jarche

Is your learning and development team able to transform so it can support complex work, help people be more creative, and adapt to the changing nature of the digital workplace? While learning is personal, much of it happens while we are working with others.

preparing for 2020

Harold Jarche

This is a synopsis of my opening keynote for the workplace learning & VET stream at EduTECH15 in Brisbane today. Automated tellers are an obvious example. What can the tetrad tell us about learning? In the network era, work is learning and learning is the work.

Building institutional memory, one story at a time

Harold Jarche

The Ritz-Carlton provides an excellent example with Stories that Stay with You. Communities Informal Learning NetworkedLearning PKM Institutional memory, which I wrote about recently , is a mixture of explicit and implicit knowledge sharing.

Organizational Learning in the Network Era

Harold Jarche

But the real barrier to systemic change is hierarchical management, as it constrains the sharing of power, a necessary enabler of organizational learning. If learning is what organizations need to do well in order to survive and thrive, then structural barriers to learning must be removed.

Dear C-Suite: We Don’t Do Training Anymore

Dan Pontefract

It’s time to help the C-Suite – aside from Peter Aceto and other learning savvy and employee engagement focused C-Suite leaders – to appreciate and understand that organizations don’t do training anymore. ” What can learning leaders contemplate?

Learning by Osmosis

Dan Pontefract

I liken learning in an organization to osmosis. Learning therefore is part art and science. Learning by osmosis permits employees the opportunity to allow new ideas and concepts to fill our gaps through any type of passage or membrane. Related Posts: Learning 2.0

Learning is everywhere

Harold Jarche

There are lots of “learning specialists” in organizations and they work for variously named departments. If I want to learn about a new market sector, will the Learning & Development specialist help me? Learning & working are interconnected in the network era.

It is time to simplify

Harold Jarche

The five informal learning methods described in yesterday’s post on Learning in the Workplace have one thing in common. The examples of how to support informal learning do not require expensive technology or detailed needs analyses.

sense-making with social media

Harold Jarche

However, it is blogging, such as this post, that is by far my strongest form of learning, as it involves a number of things that are all supported by researched learning theory, and which improve memory and recall: Reflection. What do you do to make sense of your learning?

50 suggestions for implementing 70-20-10

Jay Cross

Post 1 People learn their jobs by doing their jobs. We learn to do the job on the job. To stay ahead and create more value, you have to learn faster, better, smarter. Post 2 The 70 percent: learning from experience. People learn by doing. Learning is social.

“you simply can’t train people to be social!”

Harold Jarche

I have also learned that changing work routines can be a messy process that requires significant time, much of it dedicated to modelling behaviours. . PKM is individuals retaking control of learning, and making it transparent. Informal Learning InternetTime SocialLearning

What is learning’s role?

Harold Jarche

My colleague, Clark Quinn , in Building a Performance Ecosystem states that the benefits of maximum information for people to get work done, combined with minium barriers to achieve their work goals, are good for the entire organization. Folks know they can learn on their own and together.

Boundaries are for learning

Harold Jarche

That’s also where we find learning opportunities. Understanding the role of boundaries in human systems can also give us ways to take advantage of them for learning, as Kathia Laszlo writes in Reflecting on Boundaries: Who is teaching and who is learning?

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Learning in the workplace

Harold Jarche

Jane Hart asked readers “ how regularly are you “learning” in the workplace? ” Here are the top five ways that people learn, with my comments below on how this can be facilitated in the organization, either by management or the learning support group.

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Formalizing informal learning?

Clark Quinn

The Entreprise Collaborative has a new question , asking whether we can formalize informal learning. To me, it’s not about formalizing informal learning so much as explicitly supporting it versus ignoring it. Like the proverbial ’stuff’, informal learning happens. To me, it is more a matter of providing infrastructure to support informal learning, and facilitating informal learning as well.


Harold Jarche

This is why “perpetual Beta” informs all of my work. I’m now focused on working smarter , helping organizations integrate learning into the workflow, especially using social media. MOOC’s are another example of this non-fixed curriculum perspective.

New Technology Supporting Informal Learning

Stephen Downes: Half an Hour

Abstract We often talk about games, simulations and other events in learning, but these technologies support only episodic learning. Equally important are those technologies that provide a context for these learning episodes, an environment where students and interact and converse among themselves. Context Online learning today is beginning to be dominated by developments in games, simulations and related technologies. Siemens, Where does the learning occur??,

The post-job economy

Harold Jarche

Learning may be the work in the network age, but that does not mean that learning will get you the work. Much of my professional focus is about learning at work, and improving how people collaborate, cooperate and innovate in internet time. Informal Learning Learning Work

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Informal rule of thumb

Harold Jarche

The bank has a central online learning portal where employees can take “courses”, particularly compliance training. Developing all of this compliance training must account for a significant amount of revenue for the e-learning industry (anyone have figures on this?).

Connecting with Communities of Practice

Harold Jarche

Tweet This month, The Learning Circuits blog asks how do we break down organizational walls when it comes to learning? Informal Learning NetworkedLearning Work

How to Replace Top-Down Training with Collaborative Learning (3)

Jay Cross

Technological infrastructure for social learning. Work and learning are converging, and as this change happens, the infrastructure of the old corporate learning must go – things like traditional one-size-fit-all in-person training seminars. Putting a learning platform in place.

Network Learning: Working Smarter

Harold Jarche

Tweet “In the period ahead of us, more important than advances in computer design will be the advances we can make in our understanding of human information processing – of thinking, problem solving, and decision making…” ~ Herbert Simon, Economics Nobel-prize winner (1968).

Learning is not something to get

Harold Jarche

In too many cases we view learning as something that is done to people. ” We need to look at work and learning together. A workscape perspective can help us see how learning and working are interrelated in a business environment that is a complex, interconnected ecosystem today.

Finding the time for networked learning

Harold Jarche

Find information. Approximately 14 percent of SMB Knowledge Workers’ time is spent: Duplicating information (e.g. Finding the right information faster can be addressed individually through frameworks like networked learning ( personal knowledge management ).

Sense-making glossary

Harold Jarche

Sense-making – The process by which individuals (or organizations) create an understanding so that they can act in a principled and informed manner … Source-linked sensemaking – In conventional media, a document about a topic may cite a list of references.

The Future of the Training Department

Harold Jarche

Sometimes guilds helped apprentices learn by doing things under the eye of a master, but there weren’t any trainers involved. Xerox Learning, DDI, Forum Corporation, and hundreds of other “instructional systems companies&# sprung up. Adopting new models of learning.

Lessons from an early MOOC

Harold Jarche

I learned a lot, including the insight not to do another one of these for free. blogs are ways of mapping the learning journey. This course was an excellent example of some pragmatic uses of social media and is still pertinent today. tools for learning.

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Re-reading A New Culture of Learning

Jay Cross's Informal Learning

A New Culture of Learning by John Seely Brown and Doug Thomas. These paragraphs lept out and grabbed me: Peer-to-Peer Learning. Learning from others is neither new nor revolutionary; it has just been ignored by most of our educational institutions. Informal Learning

Learning Assessment

Harold Jarche

For March the LCBQ is: How do you assess whether your informal learning, social learning, continuous learning, performance support initiatives have the desired impact or achieve the desired results? Could you do this with informal or social learning?

2497 and counting

Harold Jarche

What will you have learned during that decade? For example, I have the flow (148 posts to date) of my thoughts on personal knowledge management since my first post in 2004. Communities Informal Learning Do you think you will still be working, in some capacity, in 10 years?

Informal learning: the real deal. Free.

Jay Cross's Informal Learning

I nformal Learning has been getting a lot of buzz lately. Many vendors claim to offer informal learning, or even “informal learning management&# without having changed anything beyond the words in their advertising. What are the different ways people learn?


Harold Jarche

The term personal knowledge management (PKM) isn’t about management in a business sense but rather how we can manage to make sense of information and experience in our electronic surround. Knowledge – connecting information to experience (know what, know who, know how).

Free webinar on informal learning

Jay Cross's Informal Learning

UMBC’s ISD Now Webinar Series — Informal Learning: 5 Ways to do More with Less, April 20, 2010. UMBC’s ISD Now Webinar Series is UMBC’s ISD Graduate Program’s newest online platform to share ideas and information on topics related to business, organizational productivity and workplace learning and performance. Guest speaker, Jay Cross, will discuss Informal Learning: 5 Ways to do More With Less. Join Us and Discover: What is Informal Learning?

Informal learning from the horse’s mouth

Jay Cross's Informal Learning

Every morning, my email is littered with very basic questions about informal learning. I’ve been ranting about informal and computer-supported learning in organizations for twelve years now. I’m the Johnny Appleseed of networked, social learning.


Favorite 2009 posts on Informal Learning Blog

Jay Cross's Informal Learning

Here are the most popular posts on the Informal Learning Blog in 2009. Business Impact of Social and Informal Learning. G et Out of the Training Business , my most recent column for Chief Learning Officer, called for the abolition of corporate training departments.