Puppetry of the Meanest

Dan Pontefract

In it the authors note: Based on qualitative data gathered from focus groups, narrative interviews, and target drawings, the analysis describes how bullying can feel like a battle, water torture, nightmare, or noxious substance. Corporate bullies. I’m fed up with them. In 2006, Sarah J.

Rethinking the Work of Leadership

Dan Pontefract

Through focus groups, interactive online polling and voting, the 1,000 were whittled down to a final four. In 1973, Peter Drucker stated in his book Management: Tasks, Responsibilities, Practices, “Management is not culture-free, that is, part of the world of nature.

Trending Sources

Five Uses for Virtual Worlds in the Workplace

Dan Pontefract

You could conduct focus groups, instructor-led learning sessions, widget/gadget/service demonstrations, or through the use of contests a way to recognize customers or at least appreciate their business.

Try Implementing Flexible Work Options to Increase Employee Engagement

Dan Pontefract

The study included focus groups and quantitative research to compare office resident, home, and mobile knowledge workers. We are in the midst of one of the greatest eras of technological, social and cultural change.

Who Are Our Students? Bridging Local and Global Learning Communities

Stephen Downes: Half an Hour

After some focus groups and research with his students, some themes emerged. networking, small groups, projects, etc. Response: we did focus groups, we did a survey – I didn’t see any pushback.

The latest on the future of journalism: where value creation means jobs

Ross Dawson

Relevance relates news to individuals or small groups of readers, often through personalisation and localisation. Journalists will provide value through a deep understanding of focused groups, the issues they face and the decisions they need to make.

Social Media at Work

Luis Suarez

Yes, the video clip may well be oriented towards communicators and all, but if you take a closer look, beyond that initial focus group, you would be able to see how plenty of its key learnings would also be relevant for everyone who is involved with social tools.

Four Early Lessons Learned in the Quest to Improve Feedback Loops in Philanthropy

Beth Kanter

They use a variety of methods including focus groups, surveys, and one-on-one conversations. Through focus groups, they asked participants about the consistently high scores. Photo by LIFT.

Do You Work With A Bully? #PinkShirtDay

Dan Pontefract

In it the authors note: Based on qualitative data gathered from focus groups, narrative interviews, and target drawings, the analysis describes how bullying can feel like a battle, water torture, nightmare, or noxious substance. February 24th, 2016 is #PinkShirtDay.

Context Is Everything: Online Communities

Beth Kanter

We were part of an email thread with a small group of individuals offered input on community management systems and facilitator recruiting resources. At the time, we invited Internet thought-leaders to participate in an email list discussion, focusing on interactive tools.

Google + Nonprofit Brand Pages

Beth Kanter

If I was going to create a google + brand page for a nonprofit, I would probably focus on using to cultivate a small sub-set of my community that I knew was already using Google + – perhaps use it as a focus group to learn and figure out what might make sense.

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Reconfiguring the world of business around the customer

Ross Dawson

No more “thinking a reflection of the moon in the pond is the sun” proxy approaches, no more focus groups, no more control samples. The esteemed JP Rangaswami , who was at the very front of creating Enterprise 2.0 at Dresdner Kleinwort Wasserstein and is now at Salesforce.com , has just written a compelling post Thinking about the Social Enterprise , in which he distills the essence of social business.

Reddit and community journalism

David Weinberger

This was uttered, according to Jane Buckingham (and reported in a 2008 Brian Stelter NY Times article ) by a college student in a focus group. In my view, the quote would be more accurate if it read, “If the news is interesting to my social group, it will find me.&# The Reddit community constitutes itself through a set of references that belong to a particular group and that exclude those who just don’t get nods to Robocop. I’ve come to love Reddit.

[2b2k] [berkman] Alison Head on how students seek information

David Weinberger

In a focus group, a student said s/he went to international relations class and there was an assignment on how Socrates would be relevant to a problem today.

Giving Away Four Free Passes To Millennial Donor Summit 2012

Beth Kanter

This year’s study had more than 6,500 Millennials, 3 focus groups and 90 nonprofit professionals respond/participate. MCON 2012, a virtual summit to help nonprofit leaders learn how to engage the Millennial generation as donors, takes place online on July 19.

SenseMaker® in marketing

Dave Snowden

It's taken a bit of time but we are starting to make breakthroughs in marketing with one expert suggesting that SenseMaker® will replace focus groups and polling, although he did add that vested interests may try and prevent that! That is something you don't find with collections of stories/anecdotes through direct questions and workshops which really don't move the agenda on that much from focus groups.

Learning is social, Design is not

Harold Jarche

By moving the service reps out of their isolated cubicles and bringing them together in shared work spaces, where a group of six or seven ICS staffers would be in constant contact with one another. Not focus groups. That group prefers to rely on experimental data, not designers, to guide its decisions. Tweet Here are some of the things that were shared via Twitter this past week.

Steve Jobs – My Favourite Beatle

Dan Pontefract

Likewise, Steve dreamed up the music our society wanted to listen to next, devoid of focus groups or reviews. The Fab Four; Steve Jobs, Bill Gates, George Lucas and Steven Spielberg were a band like no other. As someone born in 1971, they are my generation’s Fab Four.

The real history of the ‘safe space’

Mind Hacks

Although originally a behaviourist, he became deeply involved in social psychology at the level of small group interactions and eventually became director of the Center for Group Dynamics at MIT.

A Lexicon of Sustainability

Stephen Downes: Half an Hour

We created a book - the focus groups came back: "Nobody knows what ''lexicon'' means." This is a summary of a talk at the Hewlett Grantees'' Meeting, San Francisco, March 25, 2015. Errors (and typos, etc) are my own. Douglas Gayeton Lexicon of Sustainability [link] Our food system is opaque. We asked people to develop a lexicon around food sources We started with the word ''sustainability''. That is one of the most opaque words.

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LinkedIn Guide for Knowledge Workers

Tony Karrer

Using LinkedIn For Travel and Meetings Breaking the Ice at a Meeting with LinkedIn Using LinkedIn to Fill Out Your Business Trip Using LinkedIn for Travel Connecting with People in Your Network When Traveling Groups on LinkedIn 5 ways to get more from your LinkedIn Groups 5 Tips for Creating, Promoting and Managing a LinkedIn Group What are They Talking About? LinkedIn e-Learning Groups) – These are some of the learning focused groups on LinkedIn.

New Resource for Nonprofits: The Data Playbook – Practices for Purpose-Driven Work

Beth Kanter

Last year when I attended the Data for Good Conference there were several hundred nonprofits interested in data in the room and there is a whole online community focusing on little, medium, and big data at Markets for Good. Within the same group at different points in time.

Experts and Authority

Stephen Downes: Half an Hour

It's the sort of failure experts could have avoided with non-expert opinion (and it's why companies use devices such as focus groups to ensure they don't make similar mistakes in the future).

A frustrated question (but answers are welcome)

Dave Snowden

One of the things I would be really interested to find out is just how much money they are spending on questionnaires and focus groups and to what effect? I've had several meetings with people in local and provincial government over the last few days. Everyone seems to know they don't work, but the orthodoxy says they have to be done.

Getting Insight from Facebook Insight Requires Sense Making Skills

Beth Kanter

So, you must have an outcome or result identified and know how each metric you pick helps you take a step towards that outcome. The goal of my Facebook page is serve as a focus group to listen to nonprofit practitioners and their ideas, concerns, and needs to use social media effectively.

Cheap and Cheerful Audience Analysis for Nonprofits

Beth Kanter

Just distill the message you want to test down to a Facebook ad, and then run that ad against various groups: married women over 40, students living in Washington and Oregon, Canadian kayakers and so forth. Flickr Photo by Matthew Field.

Are brands people, my friends?

David Weinberger

They don’t have to run all their tweets through focus groups. The always thoughtful Terry Heaton [twitter: TerryHeaton ] has posted a provocative thesis, which is expressed in the post’s title: “ How Brands Can Behave as People (And Why They Should).” ” Terry writes: Futurist Stowe Boyd believes that we’ve entered a stage of “ social business ” in which “brands will try to look and feel as much like people as possible, online.”

The Leader's Guide to Radical Management: HBR on How to Fix.

Steve Denning

If firms focus on these additional profit opportunities, they will make a lot more money and society will be better off than it otherwise would be. It means reversing the value chain and starting from what would delight the client and focusing the entire organization on that goal.

MOOC Provider Panel: Coursera, Academic Partnerships, Instructure, edX

Stephen Downes: Half an Hour

What we’re hearing in focus groups is the community, the interaction. Now MOOCs are focusing institutional questions. The MOOCs are more interactive, with short videos, with activities and quizzes, lots of interactions on the discussion forums, outside in real life meeting with study groups. Summary of a panel with Maria H. Andersen (Canvas by Instructure), Relly Brandman (Coursera), Rebecca Petersen (EdX), Barbara E.

How To Think Like An Instructional Designer for Your Nonprofit Trainings

Beth Kanter

All of my work these days is focused on designing and delivering effective training for nonprofits -primarily on the topics of social media, strategy, networks, and measurement. People can’t be as focused on content when they been sitting longer than 10-20 minutes.

Social Business Is People to People Business – The Movistar Story

Luis Suarez

This time around though, since it is a company issued 3G USB modem I was re-directed to @movistarpro_es as a focused group working on these issues for knowledge workers.

Notes from ALT-C

Stephen Downes: Half an Hour

"The notion of students as change agents is a relatively new concpt." -- Malcom Ryan Rachel Winston How we can shape the development of a new culture of learning by creating a new partnership between students and educators. political view of the prevailing culture 1. why NUS thinks is an ideal model 2. how you in your role can build these partnerships 3.

Packard Foundation OE Launches Their Strategy Refresh Site

Beth Kanter

4) Engage grantees, consultants and other stakeholders, possibly through interviews, focus groups and webinars. Flickr Photo by Pink Sherbet Photography.

To Promote or Not to Promote? (…and Is That The Question?):GlobalGiving’s Experiment With Facebook Promoted Posts

Beth Kanter

Alison Carlson from Global Giving was a participant in the a learning group of 60 Packard grantees that served as a focus group during the writing of the book, “ Measuring the Networked Nonprofi t.”

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Trainer’s Notebook: Integrating Thinking and Feedback Activities

Beth Kanter

While I did a pretty thorough participant assessment survey before finalizing the content, the instructional design and creating materials, I always like to get a group understanding of the learning goals and get people ready to learn.

Not Your Father’s ROI

Jay Cross

As Steven Forth of the LeveragePoint division of the Monitor Group puts it, “Too many people who talk about the ROI of learning are focused on being precisely wrong rather than directionally correct.”. The July issue of Chief Learning Officer is now available online.

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We see dead people

David Weinberger

Mr. Shyamalan, your focus group results are in. Last night, we went to the movies, and the small crowd in the theater watched a really good trailer. People trapped in an elevator. Lights out. A shriek. Lights on. Someone’s been wounded. A confrontation. A flash. The elevator jerks. A sudden noise. The trailer completely shut off the pre-show banter around us. Then a title screen came up, simple white lettering on a black background: “From the mind of M.

Follow-up from the Leadership Learning Community Webinar

Nancy White

Any tips or recommended resources for facilitating hybrid online/phone focus groups with smaller groups (5-15 max)? Also, any recommendations re: optimal group size for this sort of interaction? If the group is all online – you are lucky. The most challenging groups are mixed online and offline. 3) Group size issues are similar to those F2F. Consider focusing the domain in a way that carries relevance for people NOW.

Reflections from NTC Plenary Panel on Innovation

Beth Kanter

” That got me thinking about my prep process. I spent ten years as a focus group moderator so I think that experience was invaluable to learning how to facilitate wide ranging discussions, learning to listen intensely, and bringing out different points of view.

Insights on using crowdsourcing for marketing

Ross Dawson

It is persistent rather than a one-off survey or focus group. As I will be running a Crowdsourcing for Marketing workshop in New York this Thursday, I was keen to attend the Marketing session at CrowdConf today. Here are brief notes from the speakers through what was an excellent panel discussion: Neil Perry, CEO, Poptent. A key to getting quality contribution is giving education. They are junior filmmakers, so they want tips, contributed by veterans.