Learning With and From Others: Restructuring Budgets for Social Learning

Dan Pontefract

The trend may have started with Facebook and Twitter being used inside company firewalls as a toe in the water, but it quickly shifted to specific social media tools being developed for specific corporate uses. Social software such as video servers, collaboration platforms, and microblogging tools do in fact require an investment to reap benefit thereafter. But where is the ROI? Originally posted to T+D Magazine, January 2011 Edition. Reprinted here with permission.