Human-AI Decision Systems

Irving Wladawsky-Berger

I recently read The Human Strategy , a very interesting article on Human-AI decision systems by MIT Media Lab professor Sandy Pentland. Perhaps the most critical function of any organization or society is its decision systems,” wrote Pentland. “In

Systems thinking & complexity

Dave Snowden

The idea of systems and thinking systematically, about the properties of the whole being different from the parts and the dependency on interaction between system elements has been around for a long time. But general systems theory traces back to the start of the twentieth century.

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Complex Systems and the “Rashomon Effect”

Irving Wladawsky-Berger

But part of my fascination with the subject is that I often ask myself similar questions when thinking about the equally mysterious world of highly complex emergent systems, that is, systems where the whole can at times be quite different from the sum of their parts.

The Chinese Test Example

Stephen Downes: Half an Hour

It''s encouraging to see recent trends in math instruction trying to move beyond the "Old Way" - that hallowed, relentless focus on the process of performing calculations without ever helping students see what the calculations *mean*. That''s a really interesting use of the Chinese Room example (it is well known as such to philosophers). link] The example was originally intended as a response to the ''Turing Test'' model for evaluating artificial intelligence.

Scale and Complex Systemic Innovation

Irving Wladawsky-Berger

They excel at creative destruction , the term that economist Joseph Schumpeter popularized almost seventy years ago to describe the process of transformation that accompanies disruptive innovation. By investing in new products or processes, the company can sell them to their already large customer base and reap greater rewards faster. This kind of complex systemic innovation leverages lots of known ideas and makes them work together to help address important problems.

Cognitive Systems and Big-Data-driven Applications

Irving Wladawsky-Berger

In the first week of October I participated in a Cognitive Systems Colloquium hosted by IBM at its Thomas J. These systems will learn and interact to provide expert assistance to scientists, engineers, lawyers, and other professionals in a fraction of the time it now takes.” .

The Science of Complex Systems

Irving Wladawsky-Berger

When I look back over my long, relatively eclectic career, complex systems have been a common theme in all the activities I’ve been involved in. It started in the 1960s, when I was an undergraduate and graduate student at the University of Chicago majoring in physics, - the study of complex natural systems. My main research interests were centered on large computer systems, including mainframes, supercomputers and distributed systems.

Grand Unified Theory of Service Design, Systems Design, and Organization Design

Adaptive Path

Jeff Sussna is an internationally-recognized systems thinker and IT expert, combining engineering expertise with an ability to bridge business, creative, and technical perspectives. The other thing is, I think a lot about the relationship between designing and operating systems and designing and operating organizations. This is where organizational design and system design really become inseparable. And our systems get better and better as we go.

Networks and Systems

Stephen Downes: Half an Hour

It''s worth parsing this into individual points, because this is (I guess) connectivism from Dron''s perspective: all of which adopt a systems view all of which recognize the distributed nature of knowledge all of which embrace the role of mediating artefacts all of which recognize that more is different all of which adopt a systems perspective all of which describe or proscribe ways to engage in this new ecology. It''s interesting that he makes the point about ''systems'' twice.

Systems Thinking, Safety and Risk Management

Irving Wladawsky-Berger

Several participants cited the sharp rise in volume and speed of high-frequency trading over the past decade as an example of a current practice that is potentially increasing volatility and systemic risk in financial markets. Toward the end of the roundtable, the moderator asked us to reflect on the kinds of controls needed to make financial systems more stable and less prone to another major crisis. Financial systems are an example of such complex engineering systems.

A Neural, Digital System for the Economy

Irving Wladawsky-Berger

Dr. Arthur is external professor at the Santa Fe Institute and visiting researcher at PARC’s Intelligent Systems Lab. So we can say that another economy - a second economy - of all of these digitized business processes conversing, executing, and triggering further actions is silently forming alongside the physical economy.” This second, digital economy is essentially acting as the neural system for the overall economy. Other examples are found in our social organizations.

Montessori Is An Example Of The New Culture of Learning

Steve Denning

I reported a few days ago on a conversation with the authors , Douglas Thomas and John Seely Brown, of the wonderful new book, A New Culture of Learning: Cultivating the Imagination for a World of Constant Change.

Design the process, not the outcome

Dave Snowden

Once that change happens, it cannot be reversed and there are many examples in nature. It's a very useful concept when applied to human systems, and it is not just an analogy, although some of my biologist friends would disagree with me there.

Unlease Your Organizations Knowledge Sharing Processes

Beth Kanter

We are so focused on getting things done, checking it off the to do list and the forward momentum that it requires, that we miss an important opportunity to hit the pause button, reflect, and improve process.

Dr. Watson, Please Report to the Health Care System

Andy McAfee

For example, Watson might recognize that the kidney failure in our patient is linked to kidney failure in a patient in Buffalo and another in San Antonio; all three patients, he might inform me, were taking a “natural” weight loss supplement that contained a Chinese herb, aristolochia, that has been associated with more than 100 cases of kidney failure. Current speech recognition and natural language processing technologies are so good that I could give this description over the phone.

Artificial Intelligence is Ready for Business; Are Businesses Ready for AI?

Irving Wladawsky-Berger

A successful program requires firms to address many elements of a digital and analytics transformation: identify the business case, set up the right data ecosystem, build or buy appropriate AI tools, and adapt workflow processes, capabilities, and culture.”. AI is now seemingly everywhere.

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AI and the Productivity Paradox

Irving Wladawsky-Berger

Their deployment time-lags are longer because attaining their full benefits requires a number of complementary co-inventions and investments, including additional technologies, applications, processes, business models, and regulatory policies.

ICTs in Higher Education Systems of Arab States: Promises and Effective Practices - A Summary Report

Stephen Downes: Half an Hour

El Hassan made the same observation with respect to the American University of Beirut, pointing to the use of ICTs in monitoring and assessment of processes and outcomes. offered as an example the Global Campus student information and campus management application. For example, Prof.

Corporate Survival: Lessons from Biology

Irving Wladawsky-Berger

Therefore, the principles that confer robustness in these systems, whether natural or manmade, are directly applicable to business.”. Let’s take a closer look at the nature of complex adaptive systems. Why are these systems so complex?

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A Novel Approach for Measuring the True Impact of the Digital Economy

Irving Wladawsky-Berger

For example, it discovered that left turns caused the trucks to spend longer periods in standing traffic and increased the chances of an accident. Examples abound, especially with the rise of the Internet and online applications in the 1990s.

The MIT Systems Thinking Conference

Irving Wladawsky-Berger

I recently participated in MIT’s 2010 Systems Thinking Conference for Contemporary Challenges. This annual conference is sponsored by Systems Design and Management (SDM) - an interdisciplinary program between MIT’s School of Engineering and Sloan School of Management. The SDM program aims to provide mid-career professionals with a systems perspective that will help them address and solve large-scale, global, complex challenges. Riding a bicycle is an obvious example.

An Operating System for the Mind

Stephen Downes: Half an Hour

A commenter, for example, says, "we want them to think critically, to criticize, analyze, and apply. Quite the opposite is the case - we understand, and can prove (and have proved, over and over) that we can teach facts very simply and easily, through repetition, rote, memorization, practice examples, worked examples, and more. Put the facts into the system, and come up with some mechanism to get them out. Let's return to the computer system analogy.

Minds and Machines

Irving Wladawsky-Berger

With the advent of ERP systems and the Internet in the 1990s, businesses settled on what McAfee and Brynjolfsson call the standard partnership between people and computers. Its central thesis is that our mind is composed of two very different systems of thinking, System 1 and System 2.

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The Simple, Economic Value of Artificial Intelligence

Irving Wladawsky-Berger

Only then can we really figure out how things might change.” For example, the semiconductor revolution can be viewed as being all about the dramatic reductions in the cost of arithmetic calculations.

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On Saving the American Health System: Dr. Donald Berwick's.

Bob Sutton

WSJ CareerJournal | Though Now Routine, Bosses Still Stumble During the Layoff Process. The Observer | Business | You could be a genius - if only you had a good system. 11 Books Every Leader Should Read » On Saving the American Health System: Dr. Donald Berwicks Farewell Speech. To show these aren't just theories or pipe dreams, look at these examples from Dr. Berwick's speech: It is not possible to claim that we do not know what to do. Bob Sutton.

What’s the Value of Blockchain?

Irving Wladawsky-Berger

Blockchain has the potential to transform our economic and social systems, but such a transformation is still many years away. IGF provides over $40 billion of financing to the IT channel annually and processes over 35,000 returned IT assets per week around the world.

Is Blockchain Ready to “Cross the Chasm”? Lessons from the Internet

Irving Wladawsky-Berger

Traditionally, intermediaries have taken on the role of trust keepers, adding costs, delays and complexity to the processing of transactions. Blockchain has the potential to transform our economic and social systems.

Digital Identity - the Key to Privacy and Security in the Digital World

Irving Wladawsky-Berger

From time immemorial, our identity systems have been based on face-to-face interactions and on physical documents and processes. But, the transition to a digital economy requires radically different identity systems.

The Emergence of Cognitive Computing

Irving Wladawsky-Berger

The colloquium, - which was part of IBM’s Centennial celebration, - brought together experts across industry and academia to discuss and debate the direction of four key Grand Challenges at the very leading edge of IT: nano systems, exascale, big data, and cognitive computing. We will be able to design sophisticated, powerful nano systems-on-a-chip that will be totally contained within such a trillion transistor nano device.

Could Blockchain Prove to Be “The Next Big Thing”?

Irving Wladawsky-Berger

In its early years, - ’60s, ’70s, ’80s - companies deployed IT primarily to automate their existing processes, - leaving the underlying structure of the business in place. While these legacy systems operate with a high degree of robustness, they’re rather inflexible and inefficient.

The (Uneven) Digitization of the US Economy

Irving Wladawsky-Berger

For example, since the mid 1990s there has been a dramatic widening in the disparity in profits between the leading and lagging firms in industries that use technology intensively (as opposed to producing technology).

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Lean Principles in the Digital Economy

Irving Wladawsky-Berger

Such methods include quality control of the processes involved in production; just-in-time production to reduce the costs associated with excess inventory; and continuous improvement involving everyone in the organization in the quest for new, easy to implement ideas. .

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Intervention Design: Overcoming Stiff Resistance to a New, Disruptive Innovation

Irving Wladawsky-Berger

The article argues that we should apply design thinking to the launch of the disruptive innovation itself - a process they call intervention design. . It has gradually won commitment throughout the process of its creation.” .

The Datafication of Business and Society

Irving Wladawsky-Berger

In contrast to digitalisation, which enabled productivity improvements and efficiency gains on already existing processes, datafication promises to completely redefine nearly every aspect of our existence as humans on this planet.

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Anticipating the Future of the IT Industry

Irving Wladawsky-Berger

Let me share some of my personal impressions of this journey through the lens of three key areas, each of which has played a major role throughout IT’s history, and will continue to do so well into its future: data centers, transaction processing, and data analysis.

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Global Trends and Business Strategy

Irving Wladawsky-Berger

Resource-related business opportunities will turn up in unexpected places, and there’s room for a multitude of new products and services,” writes McKinsey. “An example is new carbon-based materials that are lighter, cheaper, and conduct electricity with limited heat loss.

The Smart London Plan

Irving Wladawsky-Berger

Complex Systems Data Science and Big Data Economic Issues Education and Talent Innovation Management and Leadership Political Issues Smart Systems Society and Culture Technology and Strategy

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Design Thinking and the Workplace Experience

Irving Wladawsky-Berger

To help overcome the stiff resistance often encountered by disruptive innovations, - both within one’s own organization and in the marketplace, - the article proposed that design thinking should be applied to their actual introduction, - a process it calls intervention design.

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The MIT Second Machine Age Conference

Irving Wladawsky-Berger

The second age machines are now enhancing our cognitive powers, giving us the ability to process vast amounts of information and make ever more complex decisions. And question-answering systems like IBM’s Watson are enabling us to solve increasingly complex problems. . “We’re

The Transformative Power of Cloud Computing

Irving Wladawsky-Berger

With the advent of PCs, they moved to support less well defined, personal productivity applications like word processing and spreadsheets. A prominent example of this shift is the embrace of cloud-based IT services.”.

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