Google+ may miss the big opportunity: spanning internal and external social networks

Trends in the Living Networks

As many others have expressed, it is very frustrating to be delayed several months into the hottest new social space because we are more dedicated Google users than others. Individuals build social networks around their Profiles, and companies, brands, media etc. build Pages (in Facebook) in which there are slightly different parameters on how you communicate with their network. Some of your colleagues will also be in your social network. Enterprise 2.0

Making social media happen in government: case study of NSW Department of Education

Trends in the Living Networks

I’m at the launch meeting of the social media community of practice set up by Institute of Public Administration NSW (IPAA). At the conference I wrote about the case study of Queensland Police , which is a great example of government bodies creating value through social media. At today’s event Tracey Sen of the NSW Department of Education & Training (DET), which has 110,000 employees, presented on the Department’s social media initiatives. Enterprise 2.0


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7 Shifts: The Future of Social Media and Internal Communications

Trends in the Living Networks

Melcrum recently released a report on How to use social media to solve critical communication issues , with as usual some great case studies and many practical insights. I was asked to write the closing section in the report, on The Future of Social Media and Internal Communications. The Future of Social Media and Internal Communications. The most important implication of the rise of social media is that companies will increasingly diverge in how they communicate internally.

Integrating social media into cross-channel customer relationships

Trends in the Living Networks

NICE Systems’ history is in providing voice recording and analytics to companies with many customer interactions, such as banks and telcos, for customer services and security. The critical ‘single customer view’ becomes more difficult yet ever more important as new channels such as chat, mobile apps, and a variety of social media are added to existing customer communication channels. These challenges are far more difficult when social media becomes part of the mix.

I Know It When I See It

Andy McAfee

Photo of Andrew McAfee Home Blog About RSS Andrew McAfees Blog The Business Impact of IT Tweet I Know It When I See It by Andrew McAfee on January 27, 2009 More and more often these days I get asked “Does [offering X] from [vendor Y] qualify as an Enterprise 2.0 Whose products at present come closest to enabling Web 2.0-style collaboration and interaction in enterprise environments? The Web as a whole, and especially the Web 2.0 In the case of Enterprise 2.0,

e-Clippings (Learning As Art): Wanna new job? How about CEO at SocialText?

Mark Oehlert

e-Clippings (Learning As Art) Home Archives Subscribe About My Social Networks « Slow Week.Goin Campin | Main | PSP in the Classroom (UK style) » July 20, 2007 Wanna new job? Ross is the founder of Social Text , "the first wiki company and leading provider of Enterprise 2.0 It is time for Socialtext to be taken to the next level,and for that, I want to openly recruit the CEO 2.0 " ( click for more ) Now that, is recruiting 2.0.

Your social wishlist

Jay Cross

How will you take advantage of your in-house social network? Use networks to create services and share collective intelligence. Your company will install an in-house social network. Wise Chief Learning Officers are thinking about how social networks will augment learning & development. Social business is the flavor of the day in the C-suites of the Fortune 500. The allure of social business is captivating. and learning networks.

Individual Value Required

Tony Karrer

Interesting post found via the Communities and Networks Connection - The Future of Collaborative Networks by Aaron Fulkerson, CEO of MindTouch. Aaron's main point is that enterprise 2.0 When you make this information fabric easy to edit between groups of individuals in a dynamic, secure, governed and real-time manner, it creates a Collaborative Network. See Enterprise 2.0 - What's the PU? & Web 2.0

Business or Pleasure? - why not both: It's a mobile revolution.

Martijn Linssen

why not both Home About Contact Saturday, 29 January 2011 Its a mobile revolution - not a social media one Following the dialogue between Malcolm Gladwell and Clay Shirky concerning the events in Tunesia and Egypt, among others, I noticed that both missed a valid point. What the social networks offer on top of that, is the ability to broadcast photos and videos - and thats where the public is involved - not gets involved, but is involved. The social threshold - why cross it?

How Chatter made Marc humble

Martijn Linssen

Benioff says that Salesforce Chatter is the “magic of Facebook and Twitter brought to the enterprise.&# no info] Chatter-only user licenses are available for customers using Professional Edition, Enterprise Edition or Unlimited Edition for $15 per user, per month, which seems fairly affordable. application development|Facebook|Integration|maturity|social media|Twitter| Newer Post Older Post Home Subscribe to: Post Comments (Atom) Search blog Loading. Enterprise 2.0:

Wikis and Learning – 60 Resources

Tony Karrer

So, of course, I went to eLearning Learning and I looked at Wiki , Collaborative Learning with Wikis , Wikis and eLearning 2.0 , Wikis Corporate eLearning , Social Learning with Wikis , Wiki Security and a few others. Experiencing eLearning , July 27, 2009 Wikis at Work - eLearning Technology , February 25, 2007 Control and Community: A Case Study of Enterprise Wiki Usage , May 4, 2009 Blog or Wiki?

Wiki 161

Twitter stats - that just don't add up?

Martijn Linssen

I predict really life-like outcomes when the iPad were to be considered a mobile platform) Its interesting to see that 1/3rd of all Tweeps are using, on a daily basis, other social networks than Twitter. op 5/03/2010 07:05:00 PM Labels: change , Facebook , social media , Twitter 1 reacties: Django said. " Social Network " is ' A ' platform, campus or whatewver of exchange. Social Customer Service - proving you failed? Enterprise 2.0:

Raising the Dial Tone, Part 2

Martijn Linssen

Home About Complexity Reading List Knowledge Management Reading List Raising the Dial Tone, Part 2 John 1 comment Complexity , Social Media , Strategy Sep 25 (Part 1 is archived at [link] Recently, Dennis McDonald offered that transparency and collaboration should be considered as efficiency measures in the Secretary of Defense’s initiatives. This is how disparate networks form ‘small worlds.’ Consider the social or professional groups with which you primarily associate.

The Social Sh*tpile: Social Everything

Martijn Linssen

why not both Home About Contact Tuesday, 6 July 2010 The Social Sh*tpile: Social Everything Social CRM: pleonasm or tautology? Thats what a tautology does: it repeats the same word, synonyms Enters Social CRM Dennis Howlett shares his unminced words in Holiday rant: SocialCRM, the latest xLA and it brings back memories to me. Now we have Social CRM , or at least we are about to have it. The Social Competitor, nicking great clients and opportunities?

Why I'm not signing up for Amplify just to comment

Martijn Linssen

The user experience on Amplify is highly dependent upon building a network of people you choose to interact with. Well I do, and so will a whole bunch of other people op 6/06/2010 02:54:00 PM Labels: adopt , Globalisation , social media , trust , Twitter 9reacties: Eric Goldstein said. Amplify is a social network where people can share and discuss news and ideas similar to how they would on Twitter but without the restrictions of the 140 character limit.

How Beautiful it is, and How Easily it can be Broken : Andrew McAfee’s Blog

Andy McAfee

Andrew McAfee’s Blog The Business Impact of IT Home Home RSS Search How Beautiful it is, and How Easily it can be Broken June 29 2009 Comments to this post The Enterprise 2.0 They were articulate, clear, well-informed, and highly enthusiastic about their work, and about Enterprise 2.0 They gave the strong impression that emergent social software platforms are now part of the fabric of work across major parts of the company, and are poised to spread even farther.

Social from an Architectural PoV

Martijn Linssen

why not both Home About Contact Saturday, 4 September 2010 Social from an Architectural PoV From an architectural Point of View, the world looks rather classy, and simple. If you ask me: "what is Social all about"? my answer will be: there are many shades of Social, neatly cubicleisable (inventing that word as we speak) As an IT architect, I like to chop up ye olde elephant into a few square areas. I dont see the Social Beauty and the Enterprise 1.0

May – June 15 Great Ones

Jay Cross's Informal Learning

The following are the top items from featured sources based on social signals. Education 2.0: What does Government 2.0 Study: Twitter Is Not a Very Social Network - ReadWriteWeb , May 11, 2010. Blog – The Fundamental Limits of Privacy For Social Networks - Technology Review Feed – Tech Review Top Stories , May 4, 2010. Facebook, The Movie, In Theaters Soon - Lockergnome Blog Network , June 4, 2010. The Enterprise 2.0

eLgg 105

I Know It When I See It : Andrew McAfee’s Blog

Andy McAfee

Andrew McAfee’s Blog The Business Impact of IT Home About RSS I Know It When I See It January 27 2009 Comments to this post More and more often these days I get asked “Does [offering X] from [vendor Y] qualify as an Enterprise 2.0 Established vendors of collaboration software are modifying their offerings and repositioning them as social software platforms that have all the features and functions necessary to support the new modes of interacting and getting work done.

“Human beings are social animals. We come together two by two in.

Martijn Linssen

John 4 comments Social Media Aug 08 “Human beings are social animals. These groups assemble to achieve distinctive aims and to provide the satisfactions of sociability…Management thinkers, influenced by economists, have been slower to see the importance of social groups in organizations. What we are seeing with Gov 2.0, Enterprise 2.0, social media, etc., is nothing less than a celebration of the social over the machine.

Generations, Social and Enterprise: adopt vs adapt

Martijn Linssen

and Social are about humans, people, change management, radical organisation change, and, in the end, about tools And, on the field of Integration, the theme of adopt versus adapt has always played the most significant role in my working life. Enterprises do everything top-down. Im leaving my 100,000+ employee enterprise after 13 years because its suffocating me, and Im only 40 years old. It brings to the Enterprise everything there is in John Hagels right column.

Social (hiccup) CRM tools

Martijn Linssen

why not both Home About Contact Friday, 16 July 2010 Social (hiccup) CRM tools In the past few days there has been quite some fuss about Social CRM, to which my post did contribute a bit I guess. As always, tweets were exchanged as a result and there was some destruction but also a lot of construction First, some disclosure : as an Enterprise Integration Architect and a linguist I believe in natural diversity and detest the idea of one-size-fits-all. Enterprise 2.0:

Tools 157

(S)R in (S)CRM is for Record

Martijn Linssen

That makes it a passive, defensive system that operates from the end of the fish trap SCRM promises to engage the social customer where ever she is i.e. operating at the very beginning of that same fish trap. That makes SCRM an active, offensive system, operating at the very start of the fish trap Now, how do we make sure that the Social customer record makes all the difference from the good old-fashioned customer record? entrepreneur, SMB, enterprise. Enterprise 2.0:

e-Clippings (Learning As Art): OMG.There are spies everywhere sabotaging our organizations!!

Mark Oehlert

e-Clippings (Learning As Art) Home Archives Subscribe About My Social Networks « Godspeed Tim Russert. It came to light as part of a presentation at the Enterprise 2.0 books futures Web 2.0 Funny Future of e-Learning Research Cross Posting Futures Games Gaming & Learning Government Hardware Industry informal learning Innovation Insanely Cool Content Job Leads Latest News Learning Learning 2005 Learning As Art Learning/Training Learning/Web 2.0

e-Clippings (Learning As Art): OpenSocial, UWA and Facebook: What do the tabs tell us?

Mark Oehlert

e-Clippings (Learning As Art) Home Archives Subscribe About My Social Networks « Id like to pass along my latest addiction.say goodbye to free time. So I am culling back through my open tabs and I am hitting the ones that talk about Google releasing its OpenSocial APIs , and then I hit the Facebook Platform tab I had open, and then I am reading netvibes news about how it will be linking all existing social APIs as plugins for its Universal Widget API.

Web 2.0 Applications in Learning

Tony Karrer

Last week I presented a session at ASTD TechKnowledge entitled eLearning 2.0 - Applications and Implications. It could just as easily have been called Web 2.0 Question 1 - What are the most likely ways / places your organization might or does use Blogs, Wikis, Social Bookmarking, Social Networking or Collaboration Tools? I discussed my experience from Collaborative Learning Using Web 2.0 Spending or Wasting Time on Web 2.0 Web 2.0

Doc Searls Weblog · Making Rules, II

Doc Searls

Here’s the voice of a spokesperson from the world of TV itself, Howard Beale, the anchorman in Paddy Chayefsky’s Network who announced that he would commit suicide because “I just ran out of bullshit.” We haven’t run out of bullshit, and there’s no less cause for anger than there was when Network, The Third Wave and Cluetrain each came out. ‘ That’s what WEB 2.0 Personally, I work in the Enterprise 2.0