Enterprise 2.0, Where Art Thou?

Luis Suarez

Over the course of the years, if you have been a long time reader, you may remember how there were a number of themes I kept coming back to from Knowledge Management, to Collaboration, (Social) Learning, Online Communities and, specially, Social / Open Business. Pretty much like for Enterprise 2.0 , since I still feel we are only now just getting started with it and its role in transforming organisations from the inside out. . Remember Web 2.0

Enterprise 2.0 transition

Harold Jarche

The E20 Meetup in Paris today discussed the role of “Organizational Development” (OD) and “Human Ressource Management” (HR) in the Enterprise 2.0 What are the obstacles in the Enterprise 2.0 I have not seen organizations move toward a more social business model without changing management. Management is the problem and management is also the solution, if you change it. Enterprise 2.0


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What’s Needed First? Culture Change or Enterprise 2.0 Adoption

Dan Pontefract

Do we first require an organizational culture adaptation prior to any meaningful Enterprise 2.0 Or, do Enterprise 2.0 Obviously the aforementioned possibilities are not exactly Enterprise 2.0 Steve Dale also wrote that storytelling is invaluable when it comes to knowledge sharing. To me, knowledge sharing is as “Enterprise 2.0Knowledge sharing becomes the new ‘compan y culture’. Culture collaboration enterprise 2.0

Enterprise 2.0 the Indian Way

Andy McAfee

Ashok is the head of the Web 2.0 Among his many other responsibilities, Ashok has been one of the point people for Enterprise 2.0 At a services firm of 150,000 people that’s growing like a weed, knowledge management is a massive challenge. Ashok told me that he started trying to make progress in this area by rolling out, enterprise-wide, a tool that would let people ask and answer questions. So if a well-designed 2.0

theTeam – Knowledge Management Done Right

Luis Suarez

Have you seen “ Using Knowledge Management “? Specially, if you are one of those folks who feels that Enterprise 2.0 and Social Business are pretty close to some of the basic key principles behind traditional Knowledge Management, drafted back in the day, like I have blogged about, just recently, under the heading “ KM, Enterprise 2.0 Innovation Knowledge Management Knowledge Tools Learning Personal KM Productivity Tools

KM, Enterprise 2.0 and Social Business: One and The Same

Luis Suarez

For a good number of years you have probably heard me state how Enterprise 2.0 (Now Now morphed into Social Business ) has started already to follow the same path that traditional Knowledge Management did back in the day. To the point where I have been mentioning how some of the key aspects from both Enterprise 2.0 If you ask KMers about Social Computing, Social Networking or Enterprise 2.0 If you thought that Enterprise 2.0

State of Enterprise 2.0 Collaboration Survey by Chess Media Group

Luis Suarez

if you haven’t started just yet, if you would want to keep up with what’s happening around Social Computing within the Enterprise ) you would know how the folks from Chess Media Group , with my good friend Jacob Morgan being the main instigator, are conducting a rather interesting study on Enterprise 2.0 and Collaboration where they are gathering input from 2.0 The rather interesting thing about this Enterprise 2.0

What is the difference between Social Business and Enterprise 2.0?

Trends in the Living Networks

There is an interesting Quora discussion going on What are the distinctions between Social Business and Enterprise 2.0? I find it interesting that many people seems to think that Enterprise 2.0 My standard definition of Enterprise 2.0 The application of Web 2.0 To my mind, Enterprise 2.0 However, somewhat similarly to how the term ‘knowledge management&# was commandeered by vendors, ‘Enterprise 2.0

Enterprise 2.0 – A Joyful Definition

Luis Suarez

In previous blog posts I mentioned how, over the course of time, I would be putting together a bunch of articles on some of the major highlights from the recent Enterprise 2.0 And over time I am realising that most of those highlights are finding out their way in a multitude of different entries over here when talking about specific topics related to Enterprise 2.0 What if Enterprise 2.0 While we were in Paris at the Enterprise 2.0

Emergent Knowledge Management

Tony Karrer

There's been a long running discussion around what Knowledge Management is going to look like going forward and whether big systems that manage knowledge are going to be there. As I read through these, I began to wonder what happened to the idea that KM was going to move along the lines of what Andrew McAfee talks about around Enterprise 2.0. There would be tools like social networks that would allow us to find people inside and outside the enterprise.

Blog Post: The two meanings of Social Business and the future of Knowledge Management

David Gurteen

By David Gurteen Many of you may have noticed a new term kicking around the Enterprise 2.0 Its precise meaning is still the subject of debate - see the discussion on Quora: What are the distinctions between Social Business and Enterprise 2.0? But the term Social Business has an alternative meaning that has been around a little longer than in the Enterprise 2.0 This to me is what Knowledge Management is about and is its future.

Is craigslist or eHarmony the Right Model for Enterprise 2.0?

Andy McAfee

Photo of Andrew McAfee Home Blog About RSS Andrew McAfees Blog The Business Impact of IT Tweet Is craigslist or eHarmony the Right Model for Enterprise 2.0? As I’ve written before , I believe that the new crop of digital tools for building, maintaining, and exploiting social networks are both novel and powerful for individuals and enterprises alike. Presumably, the PP questions and user profiles will also be used by managers to select people into teams.

If I Were CEO, I’d Mandate Enterprise 2.0

Dan Pontefract

If I were a CEO, I’d mandate Enterprise 2.0 For those that are looking for a little more proof, I present to you three studies/surveys (of many) that can help one in their understanding of why Enterprise 2.0 One facet of Enterprise 2.0, In a comment to a blog post entitled “ The Holy Trinity: Leadership Framework, Learning 2.0 & Enterprise 2.0 “ I stated “ Networks don’t need org charts, but org charts need networks ”.

A Window Into The Org

Dan Pontefract

Through the introduction of Web 2.0 This is a zany example of course, but the point is as we continue to introduce new Web, Learning, Enteprise 2.0 tools and applications into the enterprise, we arbitrarily do so without giving thought to what the experience is like for the employee, and what the overall time commitment is in terms of that same employee merely trying to keep up. Organizations need to start thinking about a single window into the org: call it Intranet 2.0

Let The Next Adventure Begin – The With Whom (#CAWW)

Luis Suarez

In a now more than ever hyperconnected, networked and complex systems driven working environment I pretty soon came to the conclusion, as I went solo and independent, that my odds to make a bigger difference out there would have been more notorious by being part of a network of rather talented, passionate, engaged, inspiring and rather thought-provoking knowledge (Web) workers, with whom, if anything, you sense you aren’t anymore the smartest person in the room, the network is.

What’s Your Purpose?

Luis Suarez

I know that headline may well be both a bit too provocative and rather pessimistic at best, but I guess we can’t deny there are far too many reasons out there as to why that may be happening, as Dion Hinchcliffe himself wrote, quite nicely, over 6 years ago, in a rather insightful article titled: ’ 14 Reasons Why Enterprise 2.0 Frankly, to be 2.0 on the outside, requires that you may well be 2.0 The Journey of Becoming a Socially Integrated Enterprise .

What is the future of the Learning & Development department?

Trends in the Living Networks

I haven’t spent a lot of time explicitly in the learning space, though my experience from the mid-1990s in the knowledge management arena means I have long considered many of the same issues as those in learning. Creating and providing access to collections of digital artifacts, ranging from documents to meeting archives to videos, long dominated knowledge management. Enterprise 2.0

Social Business in 2013 – A Commitment

Luis Suarez

and somehow it’s starting to bring back memories of the same trip that Knowledge Management went through back in the day. And not just with that flavour of a focus on delighting customers, but with employees and knowledge workers alike! Because if you don’t manage to make that happen in an effective and engaging manner, I suspect both customers AND employees will move on. Remember how 70% of the corporate world knowledge workforce is totally disengaged?

Why Do I Share My Knowledge?

Luis Suarez

A couple of days ago, one of my favourite Enterprise 2.0 and Social Business thought leaders and blogger extraordinaire, Oscar Berg , put together a rather inspiring article that I thought would be worth while reflecting on, specially, since it is at the heart of not just social software, but also collaboration and knowledge management in general. To name: Knowledge Sharing is the Learning, Learning is the Knowledge Sharing.

The Collaboration Cycle

Dan Pontefract

In a previous instalment entitled “ The Collaboration Curve ”, I discussed the basic premise that over a period of time and as the use of collaboration methods increase, a user’s knowledge, engagement, network and ultimately their performance would increase. Be true to yourself, your abilities, your knowledge, your network and collaborate as someone who is unpretentious and indisputably sincere. Although Andrew McAfee describes 4 rings of network ties in his Enterprise 2.0

Social Task Management – When Social Business Got Down to Work – #e2conf Highlights

Luis Suarez

To get things going with the series of blog posts with highlights from the recent Enterprise 2.0 There will be other entries that I will be putting together over the course of the next few days sharing along what else I learned throughout the event, but for now, let’s get things started with this one: Social Task Management – When Social Business Got Down to Work. This insight came after attending the the recent Enterprise 2.0

Social Business Forum 2011 – On Collaboration by Luis Suarez

Luis Suarez

Once more, and like every year, the Enterprise 2.0 Before #e2conf there will be another one of my favourite Enterprise 2.0 The Enterprise 2.0 Forum in Milan, now transformed into the Social Business Forum, is moving along nicely from year to year into consolidating itself as one of the most relevant Enterprise 2.0, Social Computing and Social Business events in Europe, along with the Enterprise 2.0

#e2conf Highlights – Online Community Building Methodologies, SNA, Task Centric Computing, Gamification, Social Learning, Social Fatigue…

Luis Suarez

You may remember how on the last blog post that I put together over here a few days back, I mentioned how I was on my way to participate and attend the Enterprise 2.0 I have already got a couple of draft blog posts that I will be sharing over here over the course of the next few days on what I learned from the event itself, but before we dive into those and I begin my journey with all of you into detailing what the event of events around Enterprise 2.0

How connect.BASF Helped BASF Become a Social Business

Luis Suarez

Take, for instance, this short video clip of a little bit of 3 minutes, where my good friend CheeChin Liew shares the story of what it’s meant for BASF to live social : The really exciting part of this tremendous success story is not the full commitment to make a difference in this Social Business space, but to eventually have done it in such a way that presents the perfect business case, and business opportunity, for all of those companies to embrace Enterprise 2.0

2013 – The Year of Social HR

Luis Suarez

Probably I would go with Behavioural Dynamics, which has got completely different connotations to what gamification has been all along, and perhaps I should develop further in additional blog posts what is meant with that behavioural dynamics, to help influence how knowledge workers engage through social technologies behind the firewall. . In fact, it’s been in the making for nearly 10 years now, even way before Enterprise 2.0 Knowledge Management Open Business

Social Business in 2013 – An Opportunity (Open Business)

Luis Suarez

In previous blog entries I have reflected on the fact of how I keep seeing how more and more businesses seem to stagnate in their adoption efforts of becoming a Socially Integrated Enterprise after the first or second year of deploying social technologies behind the firewall (Never mind the external side for a minute… More on that one later on…). Ever heard of Talent Management or Talent Wars? IBM Innovation Knowledge Management Knowledge Tools Open Business Personal KM

Liberate Your Company Through Employee Engagement

Luis Suarez

If there is one topic out there in the field of Social Business that has been bugging me for a long while, as perhaps one of my strongest pet peeves ever, way even before we first started using the concepts of Social Business and Enterprise 2.0, A little bit like my own personal knowledges sharing system on engagement. So, no, don’t worry, this is not that odd article where I’m going to bash against Social Business, or Enterprise 2.0

Social Business in 2013 – A Challenge

Luis Suarez

Why Do I Share My Knowledge? Whether businesses are still blocking the use of social networks behind the firewall empowering inadvertently their knowledge workers to make that assumption (and rightly so!) that social tools are just meant to be utilised for personal use, outside of work; whether it’s because knowledge workers do not want to mix personal / private AND work as part of the same entity (Themselves!) IBM Innovation Knowledge Management Open Business

Snap Bird – Experimenting with Curation of Live Tweeting at Conference Events

Luis Suarez

To name: The Melcrum Digital Summit (In London), the brilliant Enterprise 2.0 Summit (In Paris), Congreso de Empresa 2.0 since I am about to prepare for my next business trip, this time happening over the weekend, when I make my way to the always fascinating and insightful Enterprise 2.0 Really looking forward now to putting it into a massive test at the event of events on Enterprise 2.0

The Future of Open Business At Stake

Luis Suarez

About a year ago, I put together an article where I was reflecting on the fact of how plenty of the early thinkers of Enterprise 2.0 In fact, for vast majority of practitioners social / open business is all about, and just about, collaborating with your peers, although perhaps nowadays with a fancier set of collaborative and knowledge sharing tools. I am pretty much in favour of collaboration and knowledge sharing.

Smart Filtering – On Humanising and Socialising the Web

Luis Suarez

In yesterday’s blog post under the heading “ 5 Reasons Why Activity Streams Will Save You From Information Overload &# I mentioned how crucial and critical collaborative and social filtering of relevant content and people would become within the Social Computing realm in the coming years, if not already altogether, in order to allow knowledge workers manage their various streams much more efficiently and effectively.

How Meaningful, Smarter, Freelance Work Is Redesigning the Social Enterprise

Luis Suarez

to realise the Social Enterprise dream, I thought I would go ahead and share a bit of special entry today where we can keep talking about it, although it’s not going to be me the one doing the talk, but one of the folks I have long admired and from whom I have learned tremendously over the course of years in the areas of Knowledge Management, Communities (Of Practice, a.k.a. CoPs), Complexity, Enterprise 2.0 Hippie 2.0

How the Social Enterprise Defines the 21st Century Workplace – Moving To The Edge

Luis Suarez

Yes, I am referring to the so-called Knowledge Web Workers. In a way, not his words, but mine, plenty of folks feel one of the culprits why the jobs market is not recovering fast enough is because of Enterprise 2.0. Or the Social Enterprise. Knowledge workers are not getting hired, because social computing tools are helping solve most of the companies’ problems / issues without having to spend extra money on hiring new resources. Hippie 2.0

Distributed Work in Exceptional Times

elsua: The Knowledge Management Blog

It means we no longer have to exclusively depend on the traditional command and control, top-down hierarchy of (senior) management making decisions for us. Instead, we thrive in informal networks where we have democratised the way information and knowledge are shared across.

Jive 52

Social Business Forum Highlights – Social Business on the Shoulders of Giants

Luis Suarez

Welcome to the 2.0 sharing further insights which mimic, almost too close, plenty of the main thinking behind Social Business from all along, even for Social Computing and Enterprise 2.0. Here is the embedded code of Andrew’s slide deck, so you can have a look into it right away as well: Socialising the Enterprise: it’s also about the process – Andrew Gilboy. Innovation Knowledge Management Knowledge Tools Learning Social Computing Travelling

#e2conf 2011 Highlights – 10 Reasons Why I Enjoyed the Event

Luis Suarez

I know that plenty of folks out there are probably waiting for the next blog post in the series of #e2conf 2011 Highlights from the Enterprise 2.0 Thank goodness for the wonderful piece of hard work done by Jim Worth , who managed to capture all of the live tweeting that went one during that time and shared it across over at the Enterprise 2.0 “, to the “ How do we do Enterprise 2.0? How can I benefit the most from Enterprise 2.0

Social Business Forum Highlights – Reinventing Conference Events

Luis Suarez

And that’s exactly what I witnessed four years later after my first, back then, Enterprise 2.0 IBM Innovation Knowledge Management Knowledge Tools Learning Social Computing TravellingAs mentioned in previous blog posts, here I am, once again, putting together this particular series of articles detailing some of the various highlights from the recent Social Business Forum event held in Milan, Italy, on June 8th, that I attended and presented at.

The Social Enterprise and The Circular Economy

Luis Suarez

Earlier on today, and continuing further with yesterday’s blog entry on “ The Social Enterprise – Welcome to the Era of Intrapreneruship! &# that I shared over here, my good friend, the always insightful Susan Scrupski put together a follow-up article that absolutely pretty much nails it for me on this whole topic of transitioning into “ The Social Enterprise&# from “Social Business&#. Hippie 2.0

IBM’s Lotusphere 2011 Highlights – People-Centric vs. Content-Centric by Louis Richardson

Luis Suarez

So, eventually, Louis picked up some of the biggest pain points that every single knowledge worker faces at the moment and for each of them he provides a potential solution from the Enterprise 2.0 field, i.e. social computing and social software tools: building credibility and value, communities, tags, social bookmarks, open knowledge sharing spaces, profiles, activities, etc.

Why Social? To Help Colleagues Work Together Much More Effectively

Luis Suarez

One of my all time favourite social networking tools for informal learning , as well as information discovery, on a good range of interesting and relevant topics, and specially Enterprise 2.0 / Social Computing and Social Business as of late is Slideshare. Both of them have been put together by a couple of really good friends who are very well versed on this whole topic of Social Business, Collaboration and Knowledge Sharing. Hippie 2.0

Amo La Vida

Luis Suarez

After enjoying another gorgeous summer weekend back at home, and while I am starting to prepare things for the next upcoming business trip to Boston, MA, to attend & present at Enterprise 2.0 He gets to talk as well about wisdom and how much different it is from knowledge itself, about the lost art of conversation , about what real friendships are all about. Fun Stuff and Musings General Interest Hippie 2.0

Community Managers and the Art of Facilitating Communities Effectively

Luis Suarez

Of course, I am talking about the role of the Community Manager , or Community Facilitator , which has been my preferred term from the beginning. Who else out there nowadays doesn’t consider themselves a community manager, right? The truth is that everyone is, indeed, a community facilitator / manager nowadays , as you saw in a recent blog entry where I referenced Gautam’s comments along these very same lines. Project Manager.

Ghost Writing – Good or Bad?

Luis Suarez

The Social Enterprise has always demanded authenticity, co-ownership, responsibility, trust, transparency, commitment, engagement, motivation, being the real you, your self, the don’t pretend to be who you are not, etc. Is this the new workplace of the future, we have been envisioning over the course of the last few years, that we would want to inspire within our younger generations, as well as our more senior knowledge workers?