Knowledge Work Types

Tony Karrer

Several people have asked for some clarification on my definition of Concept Work and Concept Workers. To help clarify this and to begin thinking through implications for Work Literacy Skills , I went back through a couple of different sources. Thomas Davenport classifies Knowledge Work Types in Thinking for a Living: How to Get Better Performances And Results from Knowledge Workers using a variety of classifications. One was based on the complexity of the work.

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Personal Learning Knowledge Work Environment

Tony Karrer

world that included a post by Bill Ives - Managing Personal Knowledge: Setting a Foundation for Transformation? adoption is getting folks to manage their personal knowledge and adopt practices like blogging for personal knowledge management (PKM) and personal learning. Learning-Knowledge-Work - they really are the same and I need to do them all at once. If you make these independent and distinct, it will be really annoying for us knowledge workers.

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Search - Implications on Knowledge Work

Tony Karrer

This post was sparked by a couple of recent articles: Babson Knowledge: How Google Plans to Change the Scope of Googling (And Why Information and Knowledge Workers Should Care). Interestingly, I think the algorithms that Google relies on for searching the public web (based on incoming links) will not work nearly as well as older algorithms based on frequency, semantic interpretation and other techniques. Keywords: eLearning Trends , eLearning 2.0 , Web 2.0

PWLE Not PLE - Knowledge Work Not Separate from Learning

Tony Karrer

Mohamed Amine Chatti (a fellow Eddie eLearning nominee) last two posts The LaaN Perspective , and Requirements of a PLE Framework are both interesting posts and worth reading. But, too much structure is not going to work. I mentioned quite a while ago (in Personal Work and Learning Environments (PWLE) - More Discussion and Personal Work and Learning Environments ) that: Knowledge work is not separate from learning.

Changes in Knowledge Work and Implications for Workplace Learning – The Keynote That Wasn't

Tony Karrer

I was supposed to be in Vancouver right now for the eLearn Conference. The conference has a diverse attendee list and I was very much looking forward to my keynote presentation: Changes in Knowledge Work and Implications for Workplace Learning. eLearning Technology. Subscribe to the Best of eLearning Learning for updates from this blog and other eLearning blogs

Corporate eLearning

Tony Karrer

Corporate eLearning Blog posts related to Corporate eLearning: eLearning Tools - Wikis, Blogs and More in Corporate eLearning New Debate on Value of Blogs and Wikis in the Enterprise Open Source Business Model Knowledge Management Core Issues Use of iPods and other Mobile Learning IBM Taps Employees for Innovation Using Blog Like Tools Corporate Learning Laggards? Search - Implications on Knowledge Work Corporate eLearning Development: Learning2.0,

eLearning Topics

Tony Karrer

Back in 2007, I pointed out various aspects of what I was seeing: strategy/strategic and performance are back as topics after dropping way down in 2006 surprisingly trainer is also back, you would think in the age of eLearning 2.0 this would be down notable dropping topics: games, simulations, knowledge, interactive and blended Karyn Romeis commented: Hmm. This works across any subset of the content including sources, keywords and arbitrary searches. eLearning Technology.

Top eLearning Posts

Tony Karrer

Post Views Comments Bookmarks eLearningTechnology 18,308 247 What is eLearning 2.0? 6,890 16 152 Rapid eLearning Tools 4,337 11 35 First Time Visitor Guide 2,345 17 67 LMS Satisfaction Features and Barriers 1,988 6 40 eLearning Trends 1,820 9 24 Software Simulation eLearning (w/ links to Tools) 1,724 2 11 Personal Learning for Learning Professionals - Using Web 2.0 and eLearning 2.0 Start-Up Guides 1,368 1 22 eLearning 1.0 Tools 1,140 9 43 eLearning 2.0

Virtual Presentation – Ten eLearning Predictions for 2010

Tony Karrer

I’m still working on my yearly post that is my eLearning Predictions. Here’s the information: Ten eLearning Predictions for 2010 To kick off the new year, Dr. Tony Karrer is sharing some thoughts on what's going to be happening in the world of eLearning in 2010. Back in 2006, Tony was talking about eLearning 2.0 s impact on knowledge work and workplace learning. eLearning Technology.

Ten Predictions for eLearning 2008

Tony Karrer

Here are my predictions, but realistically they are more about trends in eLearning and eLearning Software. Prediction #1 => eLearning 2.0 - Increasing Pressure It's safe to predict that you'll be hearing more and more about eLearning 2.0 There will be increasing pressure on each of us to understand eLearning 2.0 for ourselves in order to apply it within our organizations ( eLearning 2.0 - An Immediate, Important Shift).

What’s the future for traditional training departments?

Xyleme

based eLearning development firm Epic asks this very question in its fourth E-learning Debate – and this Epic debate is being hosted only online. Those arguing against the motion: Melissa Highton, Head of the Learning Technologies Group at the University of Oxford, and Clive Shepherd , Chair of the UK’s eLearning Network. Donna Hamilton points out, “We know that very little of what is taught in the class room ever makes its way into working life.

Links for 2008-09-08 [del.icio.us]

Clark Quinn

How Common Craft Stopped Doing Client Work, In Plain English - ReadWriteWeb. Training Method Trends : eLearning Technology. The FASTForward Blog » Knowledge work and micro-processes: Enterprise 2.0 Blog: News, Coverage, and Commentary

Dilbert Warns Me About Work Literacy

Tony Karrer

Should the following Dilbert worry me about Work Literacy? Much of the idea of Work Literacy is to help people who need to keep up with how technology impacts knowledge work. Subscribe to the Best of eLearning Learning for updates from this blog and other eLearning blogs

2009 Top Posts and Topics

Tony Karrer

I’ll also do a post similar to my post last year 2008 2009 that will look at my 12 eLearning Predictions for 2009. To create this list, I’m using eLearning Learning as described in Using Special Parameters to Create Year End Post for details on how I’ve come up with this list. Discussion Forums for Knowledge Sharing at Capital City Bank eLearning Portal Integration Data Driven Notable Topics for 2009 Work Skills and Knowledge Work Work Skills Keeping Up?

LearnTrends 2009 – Free Online Conference

Tony Karrer

We will bring together people who look at different aspects of learning and knowledge work to understand better what's going on in those areas and how we should be thinking about this holistically. How does this impact our eLearning Strategy ? eLearning Technology.

Seven Things I Learned This Year

Tony Karrer

Learning Coach Model Very Powerful In 2010, I had a great experience where Dr. Joel Harband wrote a series of articles for my blog on Text-to-Speech in eLearning. It’s an amazing device and no surprise it was one of the breakout topics on eLearning Learning this year. Aggregation and Social Filtering Provide High Value eLearning Learning has somewhat become my singular source of great eLearning content. Top eLearning Sites?

Revolution in Workplace Learning

Clark Quinn

Likely I (and others in Work Literacy ) will be doing similar workshops over the next few months. If you are interested, but can't attend this workshop, then you might want to go to Work Literacy and go to Services to state your interest. GCASTD is bringing nationally-known expert Dr. Tony Karrer to Greater Cincinnati to present a fun, engaging, fast-paced workshop that will allow you to use these "eLearning 2.0" for your organization Make a plan for getting an eLearning 2.0

Know Where You Can Find Anything

Clark Quinn

As part of my presentations on Work Literacy and eLearning 2.0 - I discuss how learning and knowledge work are changed by things such as computers, mobile computing, the web, social media, social networks, access to people/experts through the web, and the flood of new tools.

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The Best of Times, The Worst of Times: opportunities and challenges for the L&D profession

Charles Jennings

Rethink what’s gone before and adapt to change, or keep on doing what’s always been done in the hope beyond hope that it will work. This is all very positive, and an apparent validation of the existing work L&D departments are carrying out.

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Revolution in Workplace Learning

Tony Karrer

Likely I (and others in Work Literacy ) will be doing similar workshops over the next few months. If you are interested, but can't attend this workshop, then you might want to go to Work Literacy and go to Services to state your interest. GCASTD is bringing nationally-known expert Dr. Tony Karrer to Greater Cincinnati to present a fun, engaging, fast-paced workshop that will allow you to use these "eLearning 2.0" for your organization Make a plan for getting an eLearning 2.0

Social Media for Knowledge Workers

Tony Karrer

tools to improve your performance as a knowledge worker. This was a major reason that I started down the path with Work Literacy. That said, I thought it would be worthwhile for me to collect a few of the resources that provide good starting points that can help Knowledge Workers improve their performance using Social Media. eLearning Technology. Subscribe to the Best of eLearning Learning for updates from this blog and other eLearning blogs

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Free - Web 2.0 for Learning Professionals

Clark Quinn

Work Literacy and the eLearning Guild are partnering to provide you with a great (and free) opportunity to get up to speed on Web 2.0 Introduce you to new tools and methods for work and learning Discuss implications of these tools for learning professionals Prepare you to participate in DevLearn 2008 in new ways as an attendee or as a spectator. Harold has been a freelance consultant for the past five years, and blogs about learning and working on the Web at jarche.com.

Work Literacy Launch

Clark Quinn

I'm very happy to announce that Michele Martin and I have just launched Work Literacy - a network of individuals, companies and organizations who are interested in learning, defining, mentoring, teaching and consulting on the frameworks, skills, methods and tools of modern knowledge work. This venture comes partly from my experiences doing presentations, workshops, blogging around eLearning 2.0. Answer a poll on work skills opportunities.

Mobile as Main Mode

Clark Quinn

Now, I don’t think all of everything needs to be pulled through a mobile device, but the realization I had is that these devices are going to be increasingly ubiquitous, increasingly powerful, and consequently will be the go-to way individuals will augment their ability to work.

Social Network Tools

Tony Karrer

I'm hoping you can help a reader with thoughts and likely help others of us … A medium size nonprofit and lobbying organization is working on a designing and creating a social / work network for experts, students, volunteers who are willing to help through campaigning, lobby, sharing knowledge, working on solutions (writing documents). eLearning Technology. Browse eLearning Content

Simulations Games Social and Trends

Tony Karrer

I received some interesting questions (and you know I love questions) from someone doing eLearning industry market research around trends in simulations, games, social learning. This is a case where I look back at what I’ve written: Course and Courseware Fading - The Future of eLearning Shift in Blended Learning - Example of Melding of Training and Support and now I find that I probably should back step a little. Will there remain a need for eLearning libraries?

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Work Literacy Launch

Tony Karrer

I'm very happy to announce that Michele Martin and I have just launched Work Literacy - a network of individuals, companies and organizations who are interested in learning, defining, mentoring, teaching and consulting on the frameworks, skills, methods and tools of modern knowledge work. This venture comes partly from my experiences doing presentations, workshops, blogging around eLearning 2.0. Answer a poll on work skills opportunities.

ASTD TechKnowledge

Tony Karrer

Session Hopping a Practical Guide General Session - New Work Literacies and E-Learning 2.0 These changes are continuously transforming the landscape for knowledge work. The results are in, and most knowledge workers are struggling to adapt to new forms of work and learning. In this keynote, Dr. Tony Karrer will look at the transformation of knowledge work into concept work and the implications for the roles and responsibilities of learning professionals.

Tapping the Social Grid - Free Webinar

Tony Karrer

Tapping the Social Grid Date: Friday, February 27th Time: 9 - 10 am PACIFIC, Noon - 1 pm EASTERN Register Here Over the past 20 years, knowledge work has been transformed by the explosion of information sources and information flow. This has caused fairly radical changes in core work tools and methods. A social grid has formed that provides concept workers new work methods. Browse eLearning Content at www.elearninglearning.com

Hot List

Tony Karrer

There are some very cool new features especially our hot list feature coming out soon on the eLearning Learning Content Community. In other words, we are using what is happening: with the content out in the network on the eLearning Learning searches that land on us and that occur on the site, and various other kinds of behaviors. This is going to take some work to get it right, but we believe it will help to highlight various hot list content.

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Horizontal Learning

Tony Karrer

In the eLearning sector many vendors have created eLearning solutions primarily for educational institutions. Same is true in the corporate eLearning space ( LMS Dissatisfaction on the Rise & Do You WANT an LMS? However, knowledge workers and learners are adopting other work and learning techniques and tools because they support knowledge work and learning AND because they are incredibly easy to use, thus, the adoption hurdle is low (see Adoption of Web 2.0

Performance Support in 2015

Tony Karrer

Examples in matching were: People to Projects People to Jobs Students to Tutors In each of these, it has the classic characteristics that point to Performance Support: Infrequent Complex Important to get right I would claim that as knowledge work becomes more complex and we move towards being concept workers , we are being asked to act like experts even though we aren’t experts. We are already seeing this in terms of lots of startups aimed at particular elements of knowledge work.

Learned about Learning in 2009

Tony Karrer

It’s always fun at the end of the year to go back and take a look at what you’ve been working on, what you’ve learned during the year. 2009 Top Posts and Topics , Top 125 Workplace eLearning Posts of 2009 and just running through my blog posts for the year. In June 2008, Work Literacy Launched. I’m convinced that we are all struggling to have our Work Skills Keep Up. Each of these allowed me to fast forward my learning and share knowledge effectively.

Workscaping, part 1 of n

Jay Cross

On the way home from the Swiss eLearning Conference, my mind was racing after three days of talking with interesting people and spreading the informal learning gospel. In time, the words will migrate into the Working Smarter unbook.

ASTD Follow-Up

Tony Karrer

Last week at ASTD TechKnowledge , I did a keynote on Work Literacy and eLearning 2.0, Tools for eLearning. Work Literacy eLearning 2.0 Fourth Grader Wikipedia Update New Work and New Work Skills Work Skills Keeping Up? Knowledge Work Framework Tilde Effect Concept Worker Knowledge Work Not Separate from Learning Tool Set 2009 Search Better Memory Network Learning Information Radar Remote Collaboration Common eLearning 2.0

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2008 2009

Tony Karrer

Top 2008 Posts based on Read Counts: 100 eLearning Articles and White Papers Free - Web 2.0 37) Training Method Trends (27) Examples of eLearning 2.0 (26) June 1, 2008 was when Work Literacy Launched. eLearning 2.0 Browse eLearning Content at www.elearninglearning.com

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Slow Learning – #change11

Clark Quinn

Our formal learning approaches too often don’t follow how our brains really work. It’s part of what my colleague Harold Jarche talks about when saying “work is learning and learning is work”, the notion that as organizations start empowering workers to adapt to the increasing complexity, there will be no difference between work and learning, and we’ll have to move away from the ‘event’ model of learning and start integrating learning more closely into our activities.

50 suggestions for implementing 70-20-10

Jay Cross

Replacing today’s haphazard approaches with systematic, enlightened management accelerates the development of future workers and gets the entire organization working smarter. Convergence of work and learning. Work and learning have merged.

Skimming and Learning Design

Tony Karrer

One of the common themes on my blog is the world we live in with availability of trillions of web pages, millions of people, and thousands of tools, has meant a significant and continuous change in our work literacy. Note to self, figure out how this could have worked.)

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Top-Down Strategy

Tony Karrer

It's left to the reader to interpret where they fit into their day-to-day concept work. Trying to fit any tool into the myriad of different work lives is really hard. It starts by looking at your key knowledge work: Roles Projects For myself, these might be: Roles Small Business Owner Manager Acting CTO Community organizer Expert / Speaker / Writer Client Advisor Family Vacation Planner Fine Dining Planner etc.

Personal Learning Tools and Technologies

Tony Karrer

Here are some of the links: Requirements of a PLE Framework Social Network Operating Systems Personal Work and Learning Environments (PWLE) - More Discussion Personal Work and Learning Environments PWLE Not PLE - Knowledge Work Not Separate from Learning Learning and Networking With A Blog (T+D article) Personal Learning Strategies Personal Learning Learning Systems EPSS and ePerformance Personal Learning for Learning Professionals - Using Web 2.0

Favourite Workplace Learning Blogs

Harold Jarche

I don’t like creating “Top 50″ lists so here are my current favourite sources of information and knowledge about learning, especially for the networked business environment. Anecdote AU: A blog focused on “putting stories to work&#. Corporate eLearning Strategies & Development US: (the title says it all) by Brent Schlenker (includes a very long blog roll). Green Chameleon SG: Blog of knowledge management consulting firm Straits Knowledge.

Trends in Learning

Tony Karrer

Environmental Changes Some of the common trends I discuss in presentations are: Decreased L&D budgets Faster pace Increased workforce mobility Shorter job tenure Increased job fragmentation - fewer numbers in any one role Constant increase in complexity Greater concept work Need for faster proficiency Changing expectations for learning The bottom line is that Learning and Development needs to do more with less these days or they will be marginalized. eLearning Technology.

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