Learning in the Modern Workplace is more than training or e-learning

Jane Hart

I think I have now pinned down the main reason why some people could not understand the points I was making in my post, The L&D world is splitting in two. It’s because Traditionalists see LEARNING as something to be designed, delivered and managed – in the form of some classroom training or e-learning – and LEARNERS as […]. Social learning

70:20:10 - Beyond the Blend

Charles Jennings

The term ‘blended learning’ first appeared in the late-1990s when web-based learning solutions started to become more widely used and were integrated on one way or another with face-to-face methods. Of course the ‘blending’ concept has been around for much longer than the past few years.

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Technological Unemployment and the Future of Work

Irving Wladawsky-Berger

Few topics are as important, - and as challenging to anticipate, - than the future of work given our justifiable fears of rising technological unemployment. How are job markets likely to evolve in our 21st century digital economy?

If Your Enterprise Social Network Is a Ghost Town It’s Probably Due To Your Corporate Culture

Dan Pontefract

I was speaking at a conference recently, and a question was posed to me from someone in the audience near the tail end of the session. We deployed our enterprise social network last year, but it’s a ghost town. No one is using it.

Little Boxes

Dave Snowden

7: The dangers of categorisation. The great dystopian novel Brave New World foresees a future state in which humans are decanted into categories for a well ordered society. Current literary criticism is starting to suggest that Huxley intended a Utopia but I leave that for the judgement of others.

70:20:10 and the Learning Curve

Clark Quinn

My colleague Charles Jennings recently posted on the value of autonomous learning (worth reading!), sparked by a diagram provided by another ITA colleague, Jane Hart (that I also thought was insightful). In Charles’ post he also included an IBM diagram that triggered some associations.

Why Organizations Don’t Learn

Jay Cross

Where organic, bottom-up meets corporate top-down. An article entitled Why Organizations Don’t Learn by Francesca Gino and Bradley Staats in the November 2015 issue of Harvard Business Review caught my eye. The resemblance of their suggestions and the content of Real Learning is uncanny.

More Trending

Adios Ed Tech. Hola something else.

George Siemens

I’ve been involved in educational technology since the late 1990′s when I was at Red River College and involved in deploying the first laptop program in Canada. Since that time, I’ve been involved in many technology deployments in learning and in researching those deployments. Some have been systems-level – like a learning management system. Others have been more decentralized and unstructured – like blogs, wikis, and social media.

A Playbook for Improving Customer Journeys

Adaptive Path

It feels great to see and map the experiences that customers have; you suddenly have a handle on what’s really happening from their perspective. But you’ve also set yourself up for something much harder—improving that customer journey you now see.

Separating advertising’s wheat and chaff

Doc Searls

Advertising used to be simple. You knew what it was, and where it came from. Whether it was an ad you heard on the radio, saw in a magazine or spotted on a billboard, you knew it came straight from the advertiser through that medium.

Jive 285

The Uberfication of Workplace Learning

Jane Hart

I wanted to thank all of you who responded so positively to my post on The L&D world is splitting in two – either publicly or privately – to tell me about what you are doing to bring about fundamental change in your own L&D departments.

70:20:10 – Above All Else It’s a Change Agent

Charles Jennings

“Progress is impossible without change; and those who cannot change their minds cannot change anything.” George Bernard Shaw Tom Spiglanin is a senior engineering specialist at the Aerospace Corporation in California and manager of the organisation’s technical training.

Change 272

The Importance of Empathy in Our Services-Centric, People-Oriented Economy

Irving Wladawsky-Berger

A few days ago I read an excellent article in the Harvard Business Review , - Empathy Is Still Lacking in the Leaders Who Need It Most , - by Ernest Wilson , Dean of the Annenberg School of Communications and Journalism at the University of Southern California (USC).

Skills 285

Montreal’s Three Wise Men

Dan Pontefract

'I had the good fortune of spending some time in the great city of Montreal this week, on what many call a “business trip” Despite the unrelenting Arctic chill that continues to engulf its inhabitants — since late last year, a perpetual blanket of roughly a million degrees below zero — it donned on me that there are three individuals in particular who continue to warm the omnipresent frigidness of the city. (And I was lucky enough to spend some time with each of them.). Karl Moore is Professor of Strategy and Organization at McGill University’s Desautels Faculty of Management, having done so since 2000. His specialties center around the business world, specifically globalization, leadership, CEO leadership, and strategy. He has previously taught at leading universities such as Oxford, London Business School, Cambridge, Darden, Cornell, INSEAD, Duke, the Drucker School, the Rotterdam School of Management, IIM Bangalore and Queen’s. Not too shabby, dare I say. We met for an hour over an espresso and ‘pain au chocolate’ at his favourite haunt, Cafe Castel, beside the McGill campus. He owns the place, saying hello to every other passerby on the street, and two-thirds of the people in the joint itself. But that’s Karl. He is a wonderful connector, a networking aficionado, and a very deep thinker about all nuances with respect to the organization. He hosts a very popular radio show where he interviews CEO’s and other leaders. His writing and quotations at The Globe and Mail is vast and extensive, with over 800 references. (800!). Our talk, as usual, covered an array of topics. He was very helpful regarding a couple of strategies for my next book, as well as providing some insight into the content itself. He’s genuinely interested in the plight of the organization, which is probably why I think he’s so cool. He even asked when I might be returning to higher education / academia. That answer, naturally, remains private between the two of us. I’m looking forward to reading his next book, and generally anything that he puts out there on various mediums. I’m a much richer person knowing Karl, and reading or listening in on his various contributions. Karl is the first of my Montreal wise men, and if you weren’t aware of his writing or intellectual thoughts, be sure to click any of the links above to remedy it. You won’t be disappointed, I assure you. Jon Husband was the next wise man I met up with this week in Montreal. We enjoyed a lovely dinner at a restaurant that anyone would fall in love with at first bite. (I urge you to visit Restaurant Laloux the next time you’re in Montreal – you won’t be disappointed.). Almost five years ago, I introduced Jon in this very space with a story entitled, “ My Network Is My Net Worth” Indeed, my net worth continues to increase as a result of having Jon in my life. Ever since meeting him in 2009, Jon and I have had far-ranging and multiple conversations about the ‘future of work’ … even when it seemed there was no future. Our dinner this week was no different. His self-described ‘deep generalist’ DNA continues to improve my competence and understanding of the world in which we live. Jon is a walking encyclopedia, able to rhyme off book after book and their importance, not only on him, but on other authors and organizations that took the intellectual property to enact change or new bodies of knowledge. If you aren’t aware of Jon’s writing, you must at a minimum ‘lunch and learn’ with yourself and review his thoughts on his rather brilliant and self-defined principle known as Wirearchy. To get you started, Jon defines Wirearchy as: An emergent organizing principle that informs the ways that purposeful human activities and the structures in which they are contained is evolving from top-down direction and supervision (hierarchy’s command-and-control) to champion-and-channel … championing ideas and innovation, and channeling time, energy, authority and resources to testing those ideas and the possibilities for innovation carried in those ideas. I even cited it in FLAT ARMY , specifically in Chapter 8, The Collaborative Leader Action Model. What I appreciated this week when we met up for dinner was his belief in me. He thoughtfully provided a coaching ear during our meal, in a manner that was part provocative, part reminder, and part sanity check. I’m grateful for Jon, and that is why he’s the second of my Montreal wise men. The third and final wise man who I spent time with in Montreal this week was none other than Henry Mintzberg. . You know, the brilliant mind and author of 15 books including classics such as The Rise and Fall of Strategic Planning and Managers Not MBAs. He’s also a colleague of Karl Moore, holding the Cleghorn Professor of Management Studies role at McGill University’s Desautels Faculty of Management. Henry really needs no introduction. He possesses one of the — if not the top — management minds of the past 50 years. (I’m trying very hard to catch up.). I’ve spoken with and interviewed Henry on the phone before, but had never been fortunate enough to spend any time with him face-to-face, in any sort of intimate atmosphere. That all changed on Tuesday of this week. How lucky was I. Walking through the streets of the neighbourly district in Montreal known as NDG — Notre-Dame-de-Grâce — we finally stumbled upon what seemed like a makeshift restaurant below ground that served African food. It was delectable. The plantain was out-of-this-world, but so too was our conversation. Henry had just released his most recent book, “ Rebalancing Society: Radical Renewal Beyond Left, Right, and Center “ At 75 years of age, it is arguably one of Henry’s best. (Go buy it.) There is no stopping this man, and I hope he continues writing books like this for another 30 years. The latest centers around the hard-line positions society takes (those on the left, and those on the right) arguing that society actually requires a balance between private, public and plural organizations. He likens it to a 3-legged stool (something I often use in my talks) claiming the stool will fall over if one of the legs are removed, or become out of balance. This was a great discussion to have with him over lunch. I consider myself a lucky man. Over our walk and during the incredible food we devoured at lunch, I learned Henry is an ardent cyclist, regaling me with stories of biking trips across Europe, Japan and Canada. Given I’ve got a penchant for cycling as well, I didn’t think it was possible to like the man any more than I originally did, but he proved me wrong yet again. I hope we can fit in a cycling excursion this summer, together. The weather might have been freezing to this follicular-challenged man of West Coast climate living, but the time I spent with Karl, Jon and Henry was scintillating if not blistering as it relates to my learning. These three wise men donated their time, and I was the benefactor. I reckon the combined management and intellectual experience of the three is over 120 years. I consider myself a blessed man, and consider this post a small form of gratitude in return for their sharing, time and camaraderie. I won’t ever forget the week. I won’t ever forget Montreal’s Three Wise Men. They have taught me so much. Thank you Karl, Jon and Henry. Dan''s Related Posts: Leisure Interlocutors of 2012 (the goats are better for it) Announcing the Full Book Cover Jacket of Flat Army Lessons Learned From a First Time Author Favourite Books of 2013 That I Read. leadership Henry Mintzberg jon husband Karl Moore'

A memory of Peter Drucker

Dave Snowden

I'm back in San Diego again for a series of meetings and if things work out I am going to spending a lot more time here. It has fond memories for me of the early Delphi group knowledge management conferences held in the Hotel Del.

The Grail of Effective and Engaging Learning Experiences

Clark Quinn

There’s a considerable gap between what we can be doing, and what we are doing. When you look at what’s out there, we see that there are several way in which we fall short of the mark.

Two types of knowledge

Jay Cross

Explicit Knowledge. #1 1 is explicit knowledge. By definition, explicit knowledge can be captured in words. It’s the facts. Answers on Jeopardy. Tree/false tests.

Types 253

Wikipedia is too hard: A suggestion

David Weinberger

Frequently we consult encyclopedias because a concept came up in conversation or something we’re reading, and we need to know just enough about it to be able to move on. But it seems to me that more and more frequently Wikipedia’s explanations are too hard and too detailed for this.

Wiki 238

White House: Innovation in Higher Education

George Siemens

A few weeks ago, I received an invitation to the White House. The invitation was somewhat cryptic, but basically stated that the focus on the meeting was on quality and innovation. This invite was then followed a week later with a link to a post by Ted Mitchell, Undersecretary of Education, on Innovation and Quality in Higher Education , to help prepare for the conversation.

The Baseline Journey

Adaptive Path

Managing a customer’s journey across time and touchpoint is a labor of love. Attempting to manage different journeys for different customer types can be, well, a labor of lunacy.

Types 285

preparing for 2020

Harold Jarche

This is a synopsis of my opening keynote for the workplace learning & VET stream at EduTECH15 in Brisbane today. We cannot look at the 2020 workplace merely from the perspective of what will be different from today, as if these five years will pass in splendid isolation.

Everyday Workplace Learning: A Quick Guide (Slideset)

Jane Hart

Last week, I was the Opening Keynote speaker at the Elearning Guild’s Online Forum: Collaborative, Social and Informal Learning: Where do Learning Professionals Fit In. I started by paying a tribute to Jay Cross, who many of you know died in early November.

Autonomy and Value in Social and Workplace Learning

Charles Jennings

My colleague Jane Hart recently shared the diagram below on her blog. It shows the relationship between relative value and relative autonomy as they relate to different approaches to learning in the modern workplace.

Becoming a 21st Century Digital Tinkerer

Irving Wladawsky-Berger

I like to tell people that the key to being and/or sounding smart is to hang out with smart people. And, one of the names that would quickly comes to mind if asked to recommend who to hang out with is John Seely Brown , aka JSB.

System 284

Waxing Lyrical On Leadership, Engagement, Purpose & Innovation

Dan Pontefract

The fine folks at Learnnovators conducted an interview with me recently, where I spouted off on aspects of leadership, engagement, purpose and innovation. The results can be found below: 1.

The ethics of unintended consequences

Dave Snowden

I taught the first day of of the Cynefin and Sense-making course here in Zurich without slides.

Activities for Integrating Learning

Clark Quinn

I’ve been working on a learning design that integrates developing social media skills with developing specific competencies, aligned with real work. It’s an interesting integration, and I drafted a pedagogy that I believe accomplishes the task.

Future of Education 2020 Summit

Jay Cross

At a Stanford education conference this morning, speakers made presentation after presentation without once involving the audience, not even asking for questions. For the first couple of hours there was zero audience participation.

Joining Reddit

David Weinberger

Reddit is in flames. I can only see one way out of it that preserves the site’s unique value. I say this as an old man who loves Reddit despite being way outside its main demographic. Of course there are outrageously objectionable subreddits—topical discussion boards—but you don’t have to visit those. Reddit at its best is wonderful. Inspiring, even. It is a self-regulated set of communities that is capable of great collective insight, humor, and kindness. (At

Preparing for the Digital University

George Siemens

We’ve released a new report: Preparing for the Digital University: a review of the history and current state of distance, blended, and online learning (.pdf).

A New Language for Movement

Adaptive Path

Last week Adaptive Path brought together designers from IDEO, Adaptive Path, IDEO.org, Rackspace, Granular, Capital One, Samsung, SAP Labs, Narrative, TechSoup, and Chase for what was probably the weirdest workshop we’ve ever done: Laban Movement for Design.

loosening group boundaries

Harold Jarche

“When a society is too grouped, people do not have any social contact with people from other groups,” [University of Pennsylvania’s] Centola said. “People with the same job all attended the same school, live in the same neighborhood and frequent the same clubs.

Groups 285

RIP Jay Cross

Jane Hart

Jay was my hero, my colleague and a good friend. It was terrible to hear the news today that he died yesterday (6 November) at his home in California. Jay was always full of life and this is how I want to remember him: after our presentations at the L&SG event in London in 2009 […].

News 285

JAY CROSS – Pushing the Envelope to the End

Charles Jennings

“It all boils down to learning, but not the sort of learning you experienced at school. No, this is learning as a life skill. You’re learning all the time, taking in new information and making sense of it. You learn from experience, from conversations with peers, and from the school of hard knocks.

The Evolution of Design Thinking

Irving Wladawsky-Berger

Design Thinking is the featured topic in the September issue of the Harvard Business Review with four articles on the subject. “It’s It’s no longer just for products. Executives are using this approach to devise strategy and manage change,” reads the tagline in its cover.

Design 282

My Next Book Has A Title And A Publish Date

Dan Pontefract

On March 17, almost one hundred years ago in 1917, a young soldier by the name of Harold Simpson from Bayview, Prince Edward Island, and stationed on the front lines of World War I wrote to his mother. We are not fighting for territory, or wealth or glory.

Sensitive little souls

Dave Snowden

One of the really great things about growing up in my family was that we could have an argument without a breakup. A family dinner would often start with someone taking a position for the sake of controversy and seeing how everyone coped with it.