Learning in the Modern Workplace is more than training or e-learning
NOVEMBER 14, 2015
I think I have now pinned down the main reason why some people could not understand the points I was making in my post, The L&D world is splitting in two. It’s because Traditionalists see LEARNING as something to be designed, delivered and managed – in the form of some classroom training or e-learning – and LEARNERS as […]. Social learning
70:20:10 - Beyond the Blend
MAY 5, 2015
The term ‘blended learning’ first appeared in the late-1990s when web-based learning solutions started to become more widely used and were integrated on one way or another with face-to-face methods. Of course the ‘blending’ concept has been around for much longer than the past few years.
A Playbook for Improving Customer Journeys
SEPTEMBER 30, 2015
It feels great to see and map the experiences that customers have; you suddenly have a handle on what’s really happening from their perspective. But you’ve also set yourself up for something much harder—improving that customer journey you now see.
cooperation makes us human
APRIL 21, 2015
Automation of procedural work is accelerating. What was considered knowledge work yesterday will be routine tomorrow, and workers will be replaced by software and machines. At the same time, access to real-time data is making individuals more powerful, and managers obsolete.
Why Organizations Don’t Learn
OCTOBER 21, 2015
Where organic, bottom-up meets corporate top-down. An article entitled Why Organizations Don’t Learn by Francesca Gino and Bradley Staats in the November 2015 issue of Harvard Business Review caught my eye. The resemblance of their suggestions and the content of Real Learning is uncanny.
Adios Ed Tech. Hola something else.
SEPTEMBER 9, 2015
I’ve been involved in educational technology since the late 1990′s when I was at Red River College and involved in deploying the first laptop program in Canada. Since that time, I’ve been involved in many technology deployments in learning and in researching those deployments. Some have been systems-level – like a learning management system. Others have been more decentralized and unstructured – like blogs, wikis, and social media.
How digital collaboration will evolve in 2015
JANUARY 25, 2015
Providing a usable digital workplace today increasingly means giving access to a wider set of collaboration tools as part of an open adoption approach that''s is more dynamic, user-centric, and strategic. Collaboration
Micro-Learning Myth or Must
MAY 18, 2015
This week on eLearning Learning , the top two articles were funny to see side-by-side: You can find them on the Weekly Edition. Both articles may be interesting to read, but it also highlights how hot Micro-Learning is right now.
Everyday Workplace Learning: A Quick Guide (Slideset)
NOVEMBER 23, 2015
Last week, I was the Opening Keynote speaker at the Elearning Guild’s Online Forum: Collaborative, Social and Informal Learning: Where do Learning Professionals Fit In. I started by paying a tribute to Jay Cross, who many of you know died in early November.
Autonomy and Value in Social and Workplace Learning
JANUARY 23, 2015
My colleague Jane Hart recently shared the diagram below on her blog. It shows the relationship between relative value and relative autonomy as they relate to different approaches to learning in the modern workplace.
Jedi Principles of UI Animation
DECEMBER 18, 2015
Why, when, and how to use animation in your UI, what UX Choreography is, and what all of this has to do with Star Wars. I used be a print designer, then web designer, then UI designer. Now I’m becoming a UX choreographer—great title to put on a resume. So here’s how that happened : I can’t code.
are you prepared?
JANUARY 6, 2015
Major technological advances, like the printing press or the Internet, create economic volatility. This in turn changes the existing social contract. A common assumption for the past century has been that with education and effort, you can get a job and earn a decent wage. This is no longer the norm.
Flip your meetings
MARCH 21, 2015
American business people attend 11,000,000 business meetings every day and half of it’s a waste of time. Knowledge workers spend three hours a day in meetings. Senior executives spend more. Four out of five of us have brought other work to do during a meeting. One in ten of us admits to daydreaming.
Becoming a 21st Century Digital Tinkerer
JULY 28, 2015
I like to tell people that the key to being and/or sounding smart is to hang out with smart people. And, one of the names that would quickly comes to mind if asked to recommend who to hang out with is John Seely Brown , aka JSB.
Is Your Corporate Culture The Root Cause Of Bad Meetings?
DECEMBER 15, 2015
Several moons ago, I was asked to participate in a meeting. Nothing new there. After all, a report by Atlassian suggests employees attend 62 meetings per month. In the US alone that works out to roughly 11 million meetings being held every single day.
Apple’s content blocking is chemo for the cancer of adtech
AUGUST 26, 2015
The tide of popular sentiment is turning against tracking-based advertising — and Apple knows it. That’s why they’re enabling “content blocking” in iOS 9 (the new mobile operating system that will soon go in your iPhone and iPad). Says Apple , “Content Blocking* gives your extensions a fast and efficient way to block cookies, images, resources, pop-ups, and other content.”
White House: Innovation in Higher Education
AUGUST 3, 2015
A few weeks ago, I received an invitation to the White House. The invitation was somewhat cryptic, but basically stated that the focus on the meeting was on quality and innovation. This invite was then followed a week later with a link to a post by Ted Mitchell, Undersecretary of Education, on Innovation and Quality in Higher Education , to help prepare for the conversation.
Is it IT's last chance to lead digital transformation?
APRIL 6, 2015
IT budgets are expected to increase by only 1% in 2015, during an era of unprecedented digital trasition and disruption. Is IT being given the resources to win? If it is, can it deliver?
The Real Unemployment Innovation Challenge
AUGUST 24, 2015
While unemployment rates in certain parts of the world appear to be slowly improving, unemployment in many other parts of the world remain stubbornly high and, in some cases, are even increasing. More fundamentally, there’s a growing concern that rising unemployment may be one of the most significant economic, social and political issues that we will face in the decade ahead.
The Uberfication of Workplace Learning
NOVEMBER 18, 2015
I wanted to thank all of you who responded so positively to my post on The L&D world is splitting in two – either publicly or privately – to tell me about what you are doing to bring about fundamental change in your own L&D departments.
70:20:10 – Above All Else It’s a Change Agent
JANUARY 20, 2015
“Progress is impossible without change; and those who cannot change their minds cannot change anything.” George Bernard Shaw Tom Spiglanin is a senior engineering specialist at the Aerospace Corporation in California and manager of the organisation’s technical training.
Considering the Consideration Funnel
FEBRUARY 12, 2015
The transaction funnel. The moment you hope a customer is sure enough of what they’re buying that they’ll go through all the necessary steps to complete the purchase. We work to reduce friction, hoping to improve the rate at which people starting down the funnel complete it.
adapting to perpetual beta
FEBRUARY 18, 2015
There is no such thing as a social business strategy. There are only business strategies that understand networks. Cooperative and distributed work is becoming the norm in the network era. Social learning is how work gets done in networks.
Why Content Curation Should be in Your Skillset
APRIL 29, 2015
Curation can boost your profit and help your people grow. It can save millions, reduce frustration, and boost the velocity of information in your organization. It starts in a gallery. You expect the curator of an art gallery to know the collection and to: search out the best items.
The Importance of Empathy in Our Services-Centric, People-Oriented Economy
OCTOBER 6, 2015
A few days ago I read an excellent article in the Harvard Business Review , - Empathy Is Still Lacking in the Leaders Who Need It Most , - by Ernest Wilson , Dean of the Annenberg School of Communications and Journalism at the University of Southern California (USC).
Montreal’s Three Wise Men
APRIL 3, 2015
What’s Your Purpose?
OCTOBER 8, 2015
Apparently, ‘ two thirds of digital transformation projects fail ’.
The future of work: better decisions supported by computers and professionals
FEBRUARY 1, 2015
Closing the gap between executives and digital transformation
APRIL 30, 2015
The two groups that must come together and bring their organizations into the digital future -- technology and business leadership -- tend to have divergent priorities and inclinations. How can we resolve this?
Disruption by Trusted Advisors
MARCH 31, 2015
What’s “the next big thing”? Coming from Silicon Valley, I often get this question from executives around the world. Usually, they frame the question in terms of the next wave of technology innovation. They want to know what’s the next big technology that could disrupt everything? That’s an important question, but I often shift the question to disruptive business models.
Guidebook to the Top 100 Tools for Learning 2015 is ready
OCTOBER 28, 2015
Completely revised and updated, the 2015 GUIDEBOOK will provide you with even more information about each of the tools on the Top 100 Tools for Learning 2015 list – to help you make use of them for personal learning as well as for your professional practice.
Separating advertising’s wheat and chaff
AUGUST 12, 2015
Advertising used to be simple. You knew what it was, and where it came from. Whether it was an ad you heard on the radio, saw in a magazine or spotted on a billboard, you knew it came straight from the advertiser through that medium.
The Baseline Journey
NOVEMBER 2, 2015
Managing a customer’s journey across time and touchpoint is a labor of love. Attempting to manage different journeys for different customer types can be, well, a labor of lunacy.
democracy at work
MARCH 15, 2015
“ It has been said that democracy is the worst form of government except all the others that have been tried. ” – Winston Churchill. Our society has tried many ways to organize work over the years, yet real democracy is a form that few have attempted.