2011

The Anatomy of an Experience Map

Adaptive Path

Experience maps have been becoming more prominent over the past few years. Largely because companies are realizing the interconnectedness of the cross-channel experience, and it's becoming increasingly useful to gain insight in order to orchestrate service touchpoints over time and space.

155

The Fallacy of Digital Natives

Dan Pontefract

I have a problem with both the term digital native and how it has been manufactured into one of society’s greatest myths. I also believe there is an improved way in which we should be articulating the use of technology in the learning continuum.

155

Trending Sources

12 Themes for 2012: what we can expect in the year ahead

Ross Dawson

Towards the end of each year I share some thoughts on what awaits in the year ahead.

153

eLearning Conferences 2012

Tony Karrer

Clayton R. Wright has done his 26th version of his amazing list of conferences again this year and has asked me to post again. Past years eLearning Conferences 2011 , eLearning Conferences 2010 , eLearning Conferences 2009. You can contact him at: crwr77@gmail.com.

150

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Euen Semple

148

More Trending

I Have Seen the Future of Retail…

Andy McAfee

… and it looks like this: This is the main checkout area at the Walgreens at the corner of North Avenue and Wells St. in Chicago.

137

The Metasociety

Stephen Downes: Half an Hour

Responding to An Open Letter to #OccupyWallStreet When the OWS people say 'we' they do not mean it in the sense of 'we who are camped out' but rather 'we' as in 'we who are not among the financial elite'.

133

Knowledge is the network

David Weinberger

I forked yesterday for the first time. I’m pretty thrilled. Not about the few lines of code that I posted. If anyone notices and thinks the feature is a good idea, they’ll re-write my bit from the ground up.*

130

Typographers: the Original UX Designers

Adaptive Path

We named the project rooms in Adaptive Path’s new San Francisco office after typefaces. This made the type nerd in me happy and hopeful about the respect paid to typography on UX design.

145

Introducing the Digital Learning Quadrants

Dan Pontefract

This is the follow-up post and answer to “ The Fallacy of Digital Natives “ Let us agree, therefore, that regardless of age or situation, the learning process is one in which any learner can utilize formal, informal and social means to actually learn.

145

How to make money from crowdsourcing: A framework for Crowd Business Models

Ross Dawson

I think one of the most valuable aspects of our newly-launched book Getting Results From Crowds is the analysis of Crowd Business Models.

142

Flash Dead for eLearning

Tony Karrer

I've been warning about this since January 2010 in Still No Flash , and called it out further as the signs became more serious in May 2010 with Beginning of Long Slow Death of Flash.

146

A model of workplace learning

Jay Cross

My colleagues at Internet Time Alliance and I have been discussing new models for learning. Not that I am giving up on this one: Experience is still a more important teacher in the workplace than classes or workshops.

120

The Social Enterprise – Welcome to the Era of Intrapreneurship!

Luis Suarez

142

The role of visual thinking and communication in change management

Dave Gray

Martin Eppler of the University of St. Gallen interviews me about visual thinking and change. Yes it's a bit more formal than I usually get, but I was in Switzerland and they like that kind of thing

141

5 Stages of Workplace Learning (Revisited)

Jane Hart

Back in May 2010 I posted a diagram that I had created that showed what I considered to be the 5 stages of Workplace Learning. My ITA colleague, Jay Cross, re-worked it so that I looked like this.

131

The One Big Story, and the Next One

Andy McAfee

What have been the biggest stories since human civilization began? We domesticated animals, learned to farm, and founded cities. We suffered from plagues and climate changes. We explored other lands, bringing guns, germs, and steel along with new foods, customs, and genes.

132

How to Get the Most out of a Conference

Stephen Downes: Half an Hour

MS-Word version -- PDF Version EDUCAUSE has this habit of creating placeholders for its posts and then sending RSS feeds composed solely of those placeholders.

127

Anatomy Of An Idea

Steven Berlin Johnson

People often ask me about my research techniques. You would think this would be a relatively straightforward question, but the truth is that I have to keep changing my answer, because my techniques are constantly shifting as new forms of search or discovery become possible.

119

Losing interest in social media: there is no there there

George Siemens

Google+ was a bit of a breaking point for me. After recreating my online social network ( largely based on blogs from early 2000) in Facebook, Twitter, Foursquare, and Quora, G+ was a chore. I spent a few weeks of responding to G+ friend requests, trying to engage with a few people, posting a few random links, all the while trying to upkeep (occasionally) Twitter and (almost never) Facebook.

119

Learning 2.0 is Dumb: Use ‘Connected Learning’ Instead

Dan Pontefract

Going forward, and as best I can, I’ll use the term ‘ Connected Learning’ to describe a knowledge ecosystem made up of formal, informal and social learning behaviours and modalities. It’s about time I (and perhaps you as well) retire the term Learning 2.0.

144

Tablet computers as seen from 1994

Ross Dawson

The rise of news on tablets such as the iPad is one of the defining themes of our times. This was foreseen by some, even down to the language that we use. The following video, created by Knight-Ridder in 1994, describes their vision of the future of tablet newspapers.

135

Emerging Asynchronous Conversation Models

Tony Karrer

I had an interesting conversation with Patrick Randolph from TalkWheel about different kinds of asynchronous conversation models that are emerging and how they might fit into broader eLearning Initiatives. Particularly we focused on the implications of TalkWheel, Quora and Namesake.

123

The Pull of Narrative – In Search of Persistent Context

John Hagel

We live in a world of ever more change and choice , a world where we have far more opportunity than ever to achieve our potential. That kind of world is enormously exciting, and full of options. But it is also highly disorienting, threatening to overwhelm us with sensory and mental overload.    In that kind of world, the ability to provide persistent context becomes paradoxically ever more valuable.

119

The Crisis of Meaning in the Knowledge Workforce

Luis Suarez

If you have been reading this blog for a little while now, you may remember how there have been numerous ocassions where I have discussed how I am one of those folks who doesn’t really buy into both the whole generations or digital divide arguments. Gen-Yers, Gen-Xers, Baby Boomers, etc. etc.,

140

Reddit and community journalism

David Weinberger

I’ve come to love Reddit. What started as a better Digg (and is yet another happy outcome of the remarkable Y Combinator ) has turned into a way of sharing and interrogating news. Reddit as it stands is not the future of news. It is, however, a hope for news. As at other sites, at Reddit readers post items they find interesting. Some come from the media, but many are home-made ideas, photos, drawings, videos, etc.

117

3 simple tips for setting up online communities

Jane Hart

On Wednesday I spoke at the World Of Learning 2011 conference in the session on Harnessing the potential of social learning.

125

Google+ and the Unsettled World of Social Media

Andy McAfee

Like apparently all other tech geeks, I’ve been playing with Google Plus for the past week. And like a lot of us, I’m finding a lot to like.

130

If you hate Big Government, fight SOPA.

Doc Searls

Nobody who opposes Big Government and favors degregulation should favor the Stop Online Piracy Act, better known as SOPA , or H.R. It’s a big new can of worms that will cripple use of the Net, slow innovation on it, clog the courts with lawsuits, employ litigators in perpetuity and deliver copyright maximalists in the “content” business a hollow victory for the ages.

116

Writing For Designers: Be Like Papa

Adaptive Path

"All our words from loose using have lost their edge.". Ernest Hemingway, Death in the Afternoon. As this year is the fiftieth anniversary of Ernest Hemingway's death, I've been thinking about his writing and what I could learn from it. I’m not Hemingway.

116

Learning from Exceptions in the Brain

Eide Neurolearning

There is a learning style that seems unmistakable in some - and it seems to involve learning from exceptions. These may be children who from a very young age seem to question rules and challenge assumptions. They're kids who if you try to tell them what to think, they may quickly answer, "Actually."

114

ABC – The 21st Century Learning Model

Dan Pontefract

For those that know me, I started out my career many moons ago as a K-12 educator. For some of you, I’m sure you’re thinking, “what a lunatic”. I only lasted three years but I look back on those years, nevertheless, with the fondest of memories.

121

The 9 kinds of context that will define contextual search

Ross Dawson

Yesterday I did the kick-off presentation and workshop at a strategy planning session of a major online media company. The intent was to provide some different perspectives on trends in digital media as input to their deliberations.

135

Ten ways to create a knowledge ecology

Euen Semple

A tweet yesterday prompted me to remember sage advice from Dave Snowden which I took to heart in my work with social tools at the BBC. You can't manage knowledge but you can create a knowledge ecology". I thought it might be useful to others to list the ten most important things I learned about doing this. 1, Have a variety of tools rather than a single system.

114