5 characteristics of how Knowledge Workers like to learn at work

Jane Hart

From the results of the Learning in the Workplace survey and my analysis of how smart workers use social media to work and learn today, 5 key characteristics of how Knowledge Workers like to learn at work have emerged.â?¦ ¦ [.]. Collaboration Social learning

Survey 155

Technology’s Real Benefits (Hint: They’re Not Economic)

Andy McAfee

A couple recent articles, one in the WSJ by Dennis Berman and one in the NYT by Eduardo Porter , have raised the question of why all the amazing technologies we have these days aren’t showing up more strongly in the productivity and GDP growth statistics.

Trending Sources

Dear C-Suite: We Don’t Do Training Anymore

Dan Pontefract

In 2012, Peter Aceto, the President and CEO of ING DIRECT – a Canadian bank with 1.78 million customers and over $38 billion in assets – delivered a speech where he waxed lyrical about being a social CEO. Two points come to mind from that speech.

Our future depends on the humanization of work

Ross Dawson

One of the reasons that my focus is increasingly shifting to the future of work is that it is in fact a large part of the future of humanity. And if we don’t get this right it might not look pretty.

eBook 151

Five Ways People Adopt And Love Change

Adaptive Path

Oh dear Lord. The new experience. You’ve spent months redesigning it and now you’re in the homestretch.

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The Power of Networks in a Complex (Business) World

Luis Suarez

When It Comes To Performance Support, The Cloud Changes Everything


Post Type: Blog post. I am incredibly excited to announce that yesterday afternoon, at the Bersin by Deloitte research conference, IMPACT 2013: The Business of Talent, Xyleme was recognized for winning the prestigious WhatWorks® Award in the Delivering Innovation category. read more. Cloud

Change 124

Strategy Made Simple - The 3 Core Strategy Questions

John Hagel

In increasingly turbulent and complex times, we understandably fall prey to a dangerous temptation – both as institutions and individuals. We’re tempted to abandon long-term strategy and fall back on rapid adaptation as the only winning game – sense and respond quickly enough to events as they occur and everything will be OK.    Don’t get me wrong, we all need to find ways to be more adaptable. But adaptation as a strategy is fraught with risk.

5 principles for a successful formal online social learning experience – and it’s not about the tools

Jane Hart

There has been a lot of talk about the use of social media tools in formal workplace learning; and I am regularly asked to review initiatives of this kind.

Manufacturing: Where the Jobless Recovery Is Most Evident

Andy McAfee

Over at Slate, Matthew Yglesias has a sharp post about what he calls the ‘Mythical American Manufacturing Renaissance.’ ’ He uses three FRED -generated charts to make his point. The first shows the recent, apparently-substantial rise in US manufacturing employment.

The TED of all Leadership Management Conferences – A Review of the Drucker Forum 2013

Dan Pontefract

Once in a while, you get inspired by events in your life that seem to be a precursor to real societal change. A hopeful change. A needed change. An evolutionary change.

Review 150

The immense role of national and ethnic diaspora in driving global innovation

Ross Dawson

For over a decade I have been working with various facets of the idea of Global Innovation Networks: connections around the world that facilitate new endeavors. Innovation always stems from diverse connections between ideas and people.

Extending Pixar’s Rules of Storytelling to Experience Design

Adaptive Path

Pixar is a creative organization we often draw inspiration from. Aerogramme Writers’ Studio recently captured a list of Pixar’s 22 Rules of Storytelling , a list originally tweeted by Emma Coats , Pixar’s Story Artist. It's a really nice list.

Design 148

The Best of Times, The Worst of Times: opportunities and challenges for the L&D profession

Charles Jennings

Survey 118

The Puzzling Technology Adoption Discrepancy Between Individuals and Institutions

Irving Wladawsky-Berger

Since the publication of its first report in 2009, I’ve closely followed the Shift Index initiative of Deloitte’s Center for the Edge.

50 suggestions for implementing 70-20-10

Jay Cross

50 suggestions for implementing 70-20-10. part 1 of 5. People learn their jobs by doing their jobs. Effective managers make stretch. assignments and coach their team members. Experience is the teacher, and managers shape those experiences.

Life Without eMail – 5th Year Progress Report – The Community, The Movement

Luis Suarez

Report 127

Content is King: The Top 5 Killer Reasons You Need to Attend the Bersin - Caterpillar Webinar


Post Type: Blog post. Content strategy. It’s not the buzz phrase du jour in L&D, but it should be! Did you know that according to research by Bersin , High Impact Learning Organizations (HILO) grow their profits 3x faster than other learning organizations?

Getting Stronger through Stress: Making Black Swans Work for You

John Hagel

Unanticipated events, especially extreme unanticipated events, can harm us or even destroy us. But they can also help us to grow and make us stronger. If they do the former, we tend to fear them and avoid them wherever possible. If they do the latter, our orientation shifts and we tend to welcome them.

System 118

ABC: 10 reasons NOT to create a course and 10 other options

Jane Hart

My colleague, Clark Quinn, recently wrote a blog post, Yes, you do have to change, in which he explained how he felt that “ the elearning industry, and the broader learning industry, is severely underperforming the potential”. ¦ [.]. Social learning

Course 152

To Understand Where We’re Headed, Read This Essay Written 64 Years Ago

Andy McAfee

Norbert Wiener was at MIT legend. He taught at the Institute for a long time (after getting his PhD from Harvard at age 17), where he epitomized the absent-minded professor.

Apparently, Organizational Culture is Crap

Dan Pontefract

The one thing we can be assured of until humans safely land and colonize Mars is “ organizational culture ” will continue to be a topic of conversation.

Parallel entrepreneurship goes mainstream

Ross Dawson

Back in the 1990s I became enamoured of Bill Gross’s IdeaLab , which was spinning off new web companies initially housed in its own support ecosystem. I loved that it generated and developed its own projects rather than looking outside for ideas.

Un-Sucking the Touchpoint

Adaptive Path

A while back I was speaking at a conference and I described the role the touchpoint played in helping make sense of a cross-channel service. After the talk, perusing the backchannel for the good, the bad, and the ugly on my talk, I came across this tweet….

TV 3.0

Doc Searls

We’re not watching any less TV. In fact, we’re watching more of it, on more different kinds of screens. Does this mean that TV absorbs the Net, or vice versa? Or neither? That’s what I’m exploring here. TV 1.0: The Antenna Age.

Reflections on Storytelling

Irving Wladawsky-Berger

Storytelling has played a central role in human communications since times immemorial. Storytelling predates writing. Oral narratives were used by many ancient cultures as a way of passing along their traditions, beliefs and learning from generation to generation.

Design 121

The principles of learning

Jay Cross

Yesterday I came upon a 13-year old cassette recording of Peter Henschel, executive director of the Institute for Research on Learning , speaking to a breakout session at Elliott Masie’s TechLearn conference. This talk had a profound effect on my thinking. It holds up damn well today.

The Innovation of Loneliness

Luis Suarez

A Few Words on ePortfolios

Stephen Downes: Half an Hour

I was asked, I think that it would be of a great interest that you (as a world wide reference in education) can write a very brief review (between 200-300 words) about your vision regarding ePortfolios.

The Untapped Potential of Corporate Narratives

John Hagel

At a time when we’ve all become obsessed with the power of story-telling, I’ve become increasingly focused on the missed opportunity to harness the much greater power of narratives, especially for institutions. In a time of mounting performance pressure and growing uncertainty, narratives will make the difference between institutions that crumble and institutions that grow stronger.

The Next Generation of Workplace Learning Practices in the Age of Knowledge Sharing and Collaboration

Jane Hart

The Myth of the Myth of Technological Unemployment

Andy McAfee

Over at Slate, Matt Yglesias has a post titled ‘ The Myth of Technological Unemployment ‘ accompanied by a graph showing that hours worked in the US have been rising and falling in lockstep with output. He writes.

An Infographic Depicting Learning & Collaboration in Action

Dan Pontefract

Some of you know I actually have a ‘real job’ where each and every day I get to work with great people and turn ideas into action. That role sees me employed by TELUS; an organization that was recently inducted into Canada’s 10 Most Admired Corporate Cultures Hall of Fame.

The 7 characteristics of powerful visions for effective leadership

Ross Dawson

‘Visionary leadership’ is one of the phrases most bandied about these days, yet it is almost always an aspiration rather than a description. A vision of what is possible is a prerequisite to visionary leadership.