Learning in the Modern Workplace is more than training or e-learning

Jane Hart

I think I have now pinned down the main reason why some people could not understand the points I was making in my post, The L&D world is splitting in two. It’s because Traditionalists see LEARNING as something to be designed, delivered and managed – in the form of some classroom training or e-learning – and LEARNERS as […]. Social learning

Technological Unemployment and the Future of Work

Irving Wladawsky-Berger

Few topics are as important, - and as challenging to anticipate, - than the future of work given our justifiable fears of rising technological unemployment. How are job markets likely to evolve in our 21st century digital economy? This question has been widely discussed for years, but, - at the end of the day, - we don’t really have good answers. One such discussion took place this past September at the The World Summit on Technological Unemployment in New York.


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Adios Ed Tech. Hola something else.

George Siemens

I’ve been involved in educational technology since the late 1990′s when I was at Red River College and involved in deploying the first laptop program in Canada. Since that time, I’ve been involved in many technology deployments in learning and in researching those deployments. Some have been systems-level – like a learning management system. Others have been more decentralized and unstructured – like blogs, wikis, and social media.

Joining Reddit

David Weinberger

Reddit is in flames. I can only see one way out of it that preserves the site’s unique value. I say this as an old man who loves Reddit despite being way outside its main demographic. Of course there are outrageously objectionable subreddits—topical discussion boards—but you don’t have to visit those. Reddit at its best is wonderful. Inspiring, even. It is a self-regulated set of communities that is capable of great collective insight, humor, and kindness. (At

If Your Enterprise Social Network Is a Ghost Town It’s Probably Due To Your Corporate Culture

Dan Pontefract

I was speaking at a conference recently, and a question was posed to me from someone in the audience near the tail end of the session. We deployed our enterprise social network last year, but it’s a ghost town. No one is using it. I knew what was about to come next, but I politely waited for the question to be asked anyhow. Why won’t anyone post to it?

Little Boxes

Dave Snowden

7: The dangers of categorisation. The great dystopian novel Brave New World foresees a future state in which humans are decanted into categories for a well ordered society. Current literary criticism is starting to suggest that Huxley intended a Utopia but I leave that for the judgement of others. The novel also includes some of the then progressive ideas of control through drugs, sleep learning and the like. In one telling passage the pneumatic Lenina says: Alpha children wear grey.

70:20:10 and the Learning Curve

Clark Quinn

My colleague Charles Jennings recently posted on the value of autonomous learning (worth reading!), sparked by a diagram provided by another ITA colleague, Jane Hart (that I also thought was insightful). In Charles’ post he also included an IBM diagram that triggered some associations.

More Trending

The Real Unemployment Innovation Challenge

John Hagel

While unemployment rates in certain parts of the world appear to be slowly improving, unemployment in many other parts of the world remain stubbornly high and, in some cases, are even increasing. More fundamentally, there’s a growing concern that rising unemployment may be one of the most significant economic, social and political issues that we will face in the decade ahead.

70:20:10 - Beyond the Blend

Charles Jennings

The term ‘blended learning’ first appeared in the late-1990s when web-based learning solutions started to become more widely used and were integrated on one way or another with face-to-face methods. Of course the ‘blending’ concept has been around for much longer than the past few years. Apprenticeship training has ‘blended’ for centuries and the correspondence schools in Europe in the 1840s used ‘blending’. There are many other examples of ‘blending’ learning stretching back into the past, too.

Birgit Mager and the Evolution of Service Design

Adaptive Path

Birgit Mager has watched service design evolve since the mid-nineties, and has been hugely influential in its development. She holds the first service design professorship at the University of Applied Sciences, Cologne, Germany, is the President and Co-Founder of the International Service Design Network , and Editor-in-Chief of Touchpoint , the International Journal of Service Design.

Design 219

The Uberfication of Workplace Learning

Jane Hart

I wanted to thank all of you who responded so positively to my post on The L&D world is splitting in two – either publicly or privately – to tell me about what you are doing to bring about fundamental change in your own L&D departments. It was particularly encouraging to read that a lot of […]. Social learning

The Importance of Empathy in Our Services-Centric, People-Oriented Economy

Irving Wladawsky-Berger

A few days ago I read an excellent article in the Harvard Business Review , - Empathy Is Still Lacking in the Leaders Who Need It Most , - by Ernest Wilson , Dean of the Annenberg School of Communications and Journalism at the University of Southern California (USC). The article is based on the Third Space , a research project to better understand the key competencies companies are looking for, and whether these talent requirements are being adequately addressed by universities.

Skills 218

White House: Innovation in Higher Education

George Siemens

A few weeks ago, I received an invitation to the White House. The invitation was somewhat cryptic, but basically stated that the focus on the meeting was on quality and innovation. This invite was then followed a week later with a link to a post by Ted Mitchell, Undersecretary of Education, on Innovation and Quality in Higher Education , to help prepare for the conversation.

Restoring the Network of Bloggers

David Weinberger

It’s good to have Hoder — Hossein Derakhshan — back. After spending six years in an Iranian jail, his voice is stronger than ever. The changes he sees in the Web he loves are distressingly real. Hoder was in the cohort of early bloggers who believed that blogs were how people were going to find their voices and themselves on the Web. (I I tried to capture some of that feeling in a post a year and a half ago.)

Montreal’s Three Wise Men

Dan Pontefract

I had the good fortune of spending some time in the great city of Montreal this week, on what many call a “business trip” Despite the unrelenting Arctic chill that continues to engulf its inhabitants — since late last year, a perpetual blanket of roughly a million degrees below zero — it donned on me that there are three individuals in particular who continue to warm the omnipresent frigidness of the city. And I was lucky enough to spend some time with each of them.).

A memory of Peter Drucker

Dave Snowden

I'm back in San Diego again for a series of meetings and if things work out I am going to spending a lot more time here. It has fond memories for me of the early Delphi group knowledge management conferences held in the Hotel Del. It was where I first met Peter Drucker and where, after one conference I got to join him and one other to deliver a leadership seminar. Teaching with Peter Drucker was a privilege to say the least and the chance for conversation a blessing.

Reconciling two worlds

Clark Quinn

A recent post by my colleague in the Internet Time Alliance, Jane Hart , has created quite the stir. In it, she talks about two worlds: an old world and a new world of workplace learning. And another colleague from the Serious eLearning Manifesto , Will Thalheimer, wrote a rather ‘spirited’ response. I know, respect, and like both these folks, so I’m wrestling with trying to reconcile these seemingly opposite viewpoints.

Two types of knowledge

Jay Cross

Explicit Knowledge. #1 1 is explicit knowledge. By definition, explicit knowledge can be captured in words. It’s the facts. Answers on Jeopardy. Tree/false tests. Retention of explicit knowledge is easily measured and graded and for that reason it’s where tests focus, over-simplified or not. We grade recent recall, but people have forgotten 90% of what they learned before they have the opportunity to apply it.

Types 194

Disruption by Trusted Advisors

John Hagel

What’s “the next big thing”?   Coming from Silicon Valley, I often get this question from executives around the world.    Usually, they frame the question in terms of the next wave of technology innovation. They want to know what’s the next big technology that could disrupt everything? That’s an important question, but I often shift the question to disruptive business models.

Beyond ad blocking — the biggest boycott in human history

Doc Searls

According to Business Insider , ad blocking is now “approaching 200 million.” ” Calling it a boycott is my wife’s idea. I say she’s right. Look at the definitions: Merriam-Webster : “ to engage in a concerted refusal to have dealings with (as a person, store, or organization) usually to express disapproval or to force acceptance of certain conditions.”

Buy 220

A Playbook for Improving Customer Journeys

Adaptive Path

It feels great to see and map the experiences that customers have; you suddenly have a handle on what’s really happening from their perspective. But you’ve also set yourself up for something much harder—improving that customer journey you now see. You can’t just stop after creating an experience map. That’s because a good current-state experience map is simply oozing with potential: the potential to create an even better experience. But how do you move forward?

Everyday Workplace Learning: A Quick Guide (Slideset)

Jane Hart

Last week, I was the Opening Keynote speaker at the Elearning Guild’s Online Forum: Collaborative, Social and Informal Learning: Where do Learning Professionals Fit In. I started by paying a tribute to Jay Cross, who many of you know died in early November. Jay was a close colleague and friend, but he is probably best remembered […]. Social learning

Becoming a 21st Century Digital Tinkerer

Irving Wladawsky-Berger

I like to tell people that the key to being and/or sounding smart is to hang out with smart people. And, one of the names that would quickly comes to mind if asked to recommend who to hang out with is John Seely Brown , aka JSB. JSB, - who’s been a friend for over 25 years, - was chief scientist at Xerox and director of its Palo Alto Research Center (PARC) until June of 2000. He is now the independent co-chairman of the Deloitte Center for the Edge and a visiting scholar at USC.

Preparing for the Digital University

George Siemens

We’ve released a new report: Preparing for the Digital University: a review of the history and current state of distance, blended, and online learning (.pdf).

Adblockers are not pirates

David Weinberger

Mathew Ingram tweeted : Currently arguing with someone over whether ad blocking is ethically the same as music piracy. I’m arguing it’s not. Any thoughts, Twitter? Mathew Ingram (@mathewi) September 18, 2015. No, it is not. (Of Of course, talking about the illegal sharing of music as “piracy” is ridiculous, as would be obvious to anyone who’s ever met an actual, non-arrrrr pirate. Which I have not.). Is turning a page in a magazine without reading the ad piracy?

Waxing Lyrical On Leadership, Engagement, Purpose & Innovation

Dan Pontefract

The fine folks at Learnnovators conducted an interview with me recently, where I spouted off on aspects of leadership, engagement, purpose and innovation. The results can be found below: 1. Learnnovators: It is so inspiring to hear you speak of leveraging the metaphor of Canada Geese, which rotate leadership, thus ensuring that each member of the team contributes to the end result. You say “We are not allowing our employees to be engaged… we are not enabling ‘workplace actualization.”

The ethics of unintended consequences

Dave Snowden

I taught the first day of of the Cynefin and Sense-making course here in Zurich without slides. I'm breaking the pattern entrainment of the slides I used and modified for the last two years by finding different ways to explain and expand on some of the consequences of thinking from a complexity perspective. One of the aspects of speaking in this way is that you discover new ways of explaining things, but also you get new insights and understanding.

Design Thinking?

Clark Quinn

There’s been quite a bit of flurry about Design Thinking of late (including the most recent #lrnchat ), and I’m trying to get my around what’s unique about it. The wikipedia entry linked above helps clarify the intent, but is there any there there ? It helps to understand that I’ve been steeped in design approaches since at least the 80’s. Herb Simon’s Sciences of the Artificial argued, essentially, that design is the quintessential human activity.

Design 203

Future of Education 2020 Summit

Jay Cross

At a Stanford education conference this morning, speakers made presentation after presentation without once involving the audience, not even asking for questions. For the first couple of hours there was zero audience participation. Finally, following a panel session, we were invited to stand at a microphone if we had questions. Naturally, I was first in line. I explained that I came to this event as an outsider. I am not an academic. In fact, my corporate title is “Chief Unlearning Officer.”

Drawing Inspiration From Independence Day

John Hagel

Independence Day in the US is a time of celebration, recalling a historic milestone when a small group of fragmented colonies in a distant part of the world came together and bravely declared independence from a world power. Rather than simply celebrating an event in the distant past, maybe we can use the occasion to inspire ourselves to pursue a different kind of independence today. The prison of conformity. What do I have in mind?

If marketing listened to markets, they’d hear what ad blocking is telling them

Doc Searls

What follows is my comment (the first one!) under Confusion Reigns as Apple Puts the Spotlight on Mobile Ad Blocking , in AdAge. I’ve added some links. Marketers should be looking at what the market wants, and why.

The Baseline Journey

Adaptive Path

Managing a customer’s journey across time and touchpoint is a labor of love. Attempting to manage different journeys for different customer types can be, well, a labor of lunacy. The baseline journey is a means for making a service for many types of customers a manageable feat for you and much more lovely for them. Let’s start with why they even care. People don’t start a journey because they’re looking forward to the tedious or boring.

Types 219

The L&D world is splitting in two

Jane Hart

It is now very clear to me, that the world of L&D is splitting in two. There are those who think that the old ways of training are still valid and sufficient for today’s workforce, and there are those who realise that the world and the workplace has moved on and a new approach to […]. Social learning

The Evolution of Design Thinking

Irving Wladawsky-Berger

Design Thinking is the featured topic in the September issue of the Harvard Business Review with four articles on the subject. “It’s It’s no longer just for products. Executives are using this approach to devise strategy and manage change,” reads the tagline in its cover. The application of design thinking beyond products, - in innovation, problem solving and business strategy, - isn’t new. Nobel laureate Herbert Simon discussed the concept in his 1969 classic The Sciences of the Artificial.

Design 214

The Linearity of Stephen Downes. Or a tale of two Stephens

George Siemens

Stephen Downes responds to my previous post : “I said, “the absence of a background in the field is glaring and obvious.” ” In this I refer not only to specific arguments advanced in the study, which to me seem empty and obvious, but also the focus and methodology, which seem to me to be hopelessly naïve.”. Stephen makes the following points: 1. George has recanted his previous work and is now playing the academic game. Research as is done in the academy today is poor.

A civic-minded man

David Weinberger

I was walking on the street in front of Wheelock College today when I saw an elderly man, nicely dressed, stopping as he walked along to pick up the plastic bags stuck in the shrubbery. “Thank you,” I said as I passed by him. It was Mike Dukakis , whom you might remember from such projects as being the former governor of the Commonwealth of Massachusetts and the Democratic Presidential candidate who ran against George Bush the Senior. He chatted me up: My name, what I do, etc.

My Next Book Has A Title And A Publish Date

Dan Pontefract

On March 17, almost one hundred years ago in 1917, a young soldier by the name of Harold Simpson from Bayview, Prince Edward Island, and stationed on the front lines of World War I wrote to his mother. We are not fighting for territory, or wealth or glory. The terms of peace may bring us new colonies, possibly we may become a richer nation after the war and certainly Britain’s record will be a glorious one.