Sat.Aug 04, 2018 - Fri.Aug 10, 2018

An Agile, Incremental Approach to Business Process Automation

Irving Wladawsky-Berger

I’ve long believed that customer self-service was key to the success of e-business , - the IBM Internet strategy I was closely involved with in the mid-late 1990s.

MWL Newsletter No 76

Jane Hart

Posts, articles and news about Modern Workplace Learning (MWL) for the week 29 July – 4 August 2018. Modern Workplace Learning

how professionals learn for work

Harold Jarche

Jane Hart has been asking her readers what are the most useful/valuable ways that they learn for or at work.

On presuming competence

Doc Searls

A few weeks ago, while our car honked its way through dense traffic in Delhi, I imagined an Onion headline: American Visitor Seeks To Explain What He’ll Never Understand About India.

Whenever you come to a fork in the path take it

Euen Semple

I have always loved this Yogi Berra saying. It says so much about a potential approach to life. Many of us get bent out of shape when things go wrong, when we feel we have made the wrong decision, when fate seems to be against us. We end up “fighting what is” to quote Byron Katie.


Old and new school

Clark Quinn

As I mentioned in yesterday’s post, I was asked for my responses to questions about trends. What emerged in the resulting article, however, was pretty much contrary to what I said. I wasn’t misquoted, as I was used to set the stage, but what followed wasn’t what I said.

Trends 141

humans working socially

Harold Jarche

A lot of traditional human work is getting automated , by machines or software. routine cognitive work is declining. manufacturing production in the USA is increasing but jobs are not. even the banking sector may see a 30% job reduction. for example, Nordea Bank just cut its workforce in half.

More Trending

On driving and being driven

Euen Semple

This seems an appropriate post to write given that I sit my HGV theory test tomorrow but glancing through people’s Linkedin profiles it struck me how many of them describe themselves as “driven”. This is up there with “driving change” in its ability to make me recoil.

Trends in L&D

Clark Quinn

I agreed to be interviewed for an article, and was sent questions. And I wrote what I thought were cogent answers. I even dobbed in a couple of colleagues to also be interviewed. However, the resulting article isn’t what I expected at all. Now, I don’t intend to make all my posts critiques of what’s being said, but sometimes I guess I just can’t help myself! So first, here’re my original answers.

Trends 109

‘we’re living in a very liquid world’

Harold Jarche

When I think back. On all the crap I learned in high school. It’s a wonder. I can think at all. And though my lack of education. Hasn’t hurt me none. I can read the writing on the wall. Paul Simon, Kodachrome (1973). Nothing that you learned in school has prepared you for today. Nothing.