Sat.Jan 01, 2011 - Fri.Jan 07, 2011

Why acquisition beats retention

Martijn Linssen

In a short conversation with Graham Hill today, the topic of acquisition versus retention was brought up. My response to Graham's initial question was "human nature": @GrahamHill: If only banks, utilities, telcos put as much effort into

Learning With and From Others: Restructuring Budgets for Social Learning

Dan Pontefract

Originally posted to T+D Magazine, January 2011 Edition. Reprinted here with permission. original link here ). Now is the time for learning professionals to embrace social learning as an emerging and engaging way to enhance an organization’s learning strategy. By Dan Pontefract. A confluence of issues, both mitigated and unmitigated, has arisen over the past several quarters.

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Lost in Translation:

Charles Jennings

Why Learning Professionals Need to Learn to Speak their Stakeholders’ Language The language we use is important. There’s no doubt about that. Human cultural development owes a great deal to our ability to communicate complex thoughts and be clearly understood by others so they can take actions. The problem is, like opinions, there are just so many languages to choose from at any one time.

The Evolution of Money

Irving Wladawsky-Berger

In 2010, the BBC and the British Museum collaborated in a project called A History of the World. The heart of the project was a BBC Radio program which focused on one hundred objects from the collection of the British Museum, around which you can tell the history of humanity over the past two million years.

The Leader's Guide to Radical Management: HBR on How to Fix.

Steve Denning

Michael Porter and Mark Kramer: Article in HBR on How to Fix Capitalism: A Bandage on a Cancer

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Transparency: embrace it

Harold Jarche

How do you make work more effective? Make it transparent, as Sigurd Rinde did with his client. He redesigned an advertising agency’s workflow, identifying the main choke points, four “big meetings&# where one of the “owners&# had to be present , and then made the workflow visible so anybody could see what was happening.

2011 Predictions

Clark Quinn

For the annual eLearn Mag predictions, this year I wrote: I think we’ll see some important, but subtle, trends. Deeper uses of technology are going to surface: more data-driven interactions, complemented by both more structured content and more semantics. These trends are precursors to some very interesting nascent capabilities, essentially web 3.0: system-generated content.

Words about The Scream

Mind Hacks

The Leader's Guide to Radical Management: Radical management is.

Steve Denning

Radical management is the most dangerous kind of revolution. because it can't be defeated by guns or force or diktat. By changing people's hearts, the old way of doing things becomes no longer viable

Interdependence: a sense of purpose

Harold Jarche

As we do more of our work in networks, workplace learning becomes an interdependent activity. Social and collaborative learning support the development of emergent practices needed for more complex work.

The evident relationship between solar and ice?

Martijn Linssen

A (dutch) tweet from Martien de Laat this morning triggered my attention: Of een elfstedentocht wordt verreden ligt aan de zonnecyclus Jaartallen onder foto: tochten! link] Opmerkelijk!

The war of the manual of mental illness

Mind Hacks

Wired covers the battle raging over the next version of the ‘manual of mental illness’ – the American Psychiatric Association’s DSM-5.

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What's your sentence?: The video | Daniel Pink

Dan Pink

On New Year's Day last year, we introduced our Two Sentences video. On New Year's Day this year, we introduce a new video inspired by its

Video 17

Networked learning in a changing world

Harold Jarche

Here are some of the things I learned via Twitter this past week. I modified my use of Twitter favourites for my Friday’s Finds selection this week. I switched my social bookmarking service from Delicious to Diigo and noticed that Diigo offered a method to save my favourites automatically. Instead of reviewing my favourites in Twitter, I went through the bookmarks on Diigo, deleting ones I no longer wanted to keep and updating and annotating those that I found more interesting.

[2b2k] Amateur astronomers, and science as a network

David Weinberger

I met today with Aaron Price, who’s with the American Association of Variable Star Observers , a group celebrating a hundred years of gathering data from amateurs and professionals about variable stars. AAVSO has an archive of over 19 million variable star observations. Aaron is particularly interested in enabling and encouraging amateurs to become increasingly involved in the scientific process, ultimately collaboratively writing publishable articles. (I’m

Price 16

Change of pace

Mind Hacks

Mind Hacks posts may be a little irregular in the future as I’ve just moved location and job. I’ve left the wonderful city of Medellín and am now living in Colombia’s impressive capital, Bogotá.

News 18

The Leader's Guide to Radical Management: Fixing capitalism: Is.

Steve Denning

HBR on how to fix capitalism: is "shared value" another "business process re-engineering

Enterprise microblogging should be pay-per-use

Martijn Linssen

An article by Dennis Howlett about Socialtext and Yammer yesterday caught my attention In essence SocialText announces that they'll sell their product at 80% of Yammer's price (being very brief here) but I think they're both wrong

Make Your Own Zombies

Doc Searls

Tim Hwang, (aka Broseph Stalin , aka @TimHwang ) father of ROFLCon , mother of The Awesome Foundation for the Arts and Sciences (in which I hold a chair, mostly for other people), commissioner of The U.S.

Fish Bowling, Solo Galaxies and Free Writing in Holland

Nancy White

Note: I’m working a back log of “draft posts&# that have yet to see the light of day. This is one from my trip to the Netherlands in December!).

The Leader's Guide to Radical Management: Tom Gilb's review of.

Steve Denning

Tom Gilb's review of Radical Management: "I love this book

2010 - year in review

Martijn Linssen

2010 marked the first full year of blogging for me. I loved every second of it, letting myself be driven by The Circle of Inspiration that this outside world is, Twitter, Blogs and comments all leading one to the other. On a side note

The earliest use of “user experience” as we now think of it?

Adaptive Path

Many years ago, I did a little research on the term “user experience,&# and shared my findings on my personal site. Don Norman claimed to have invented the term back at Apple around 1993. Even earlier, in the seminal tome “User Centered Systems Design,&# (published 1986) there’s a phrase about “the user’s experience can be enhanced…&# I would argue, though, that’s more of happenstance joining of “user&# and “experience.&#.


Jay Cross

Last night I wondered whatever happened to Gloria Gery, so I dropped her a line. I’d lost track of Gloria when she was caring for Romanian babies and later on Romanian youth several years back.

The Leader's Guide to Radical Management: How delighting the.

Steve Denning

How delighting the client overcame impossible odds: Qatar & the 2022 World Cup

Will’s Learning Landscape Model

Harold Jarche

Will Thalheimer has developed the Learning Landscape Mode l and created this 13 minute video to explain it.

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3 resolutions for making 2011 practically radical | Daniel Pink

Dan Pink

Still haven't gotten around to making your new year's resolutions? The Pink Blog is here to help. I asked my friend, Fast Company co-founder Bill Taylor

Finding Stability at the Core of Change

John Hagel

As the New Year dawns, all of our thoughts turn to the changes ahead. At the same time, it might be an occasion to reflect on what will not change.    What will be the sources of stability that will help to sustain us through the accelerating changes unfolding around us? In virtually all of the writing about our era today among the digerati, there is very little focus on where that stability will come from and what will be required to nurture it. The need for stability.

Science and the legal high

Mind Hacks

Nature News has an article by a psychopharmacologist whose experimental drugs appeared on the street – with fatal consequences in some cases – even though he’d only mentioned them in initial scientific studies.

My Main Focus for 2011: Scaling Good Behavior - Bob Sutton

Bob Sutton

Now that the launch of Good Boss, Bad Boss is done, along with a host of chores related to The No Asshole Rule paperback and the Asian Leadership edited volume, I am turning to future projects. I'm working on two

The Leader's Guide to Radical Management: Putting the meaning back.

Steve Denning

Do you have a job or a calling? It makes all the difference in the world to employee retention

Signposts for the week ending 1/7/11

Adaptive Path

It’s the first signposts of the new year , so we thought we’d honor it with some “goes to 11″ goodness. Numbers wonks win the top jobs for 2011, according to this report. Bruce Temkin of Experience Matters strikes again with his 8 Customer Experience Trends For 2011. We all want to be happy in 2011, but what makes us happy can be surprising. Here’s a take on what makes old people very happy …really?

Principles and Compromises

Irving Wladawsky-Berger

Last week I posted a blog focused on the tax deal between President Obama and Senate Republicans as a good example of political compromise, - bringing people together with widely different opinions in order to get something concrete done. Such compromises are the essence of effective governance, especially in highly complex organization, whether in business or government. Are there limits to compromise? Are there times when our sense of right and wrong should guide our actions?

The myth of the tongue map

Mind Hacks

I have just discovered Wikipedia’s page on a ‘List of common misconceptions’ that includes, among many other wonders, a great piece about the myth of the tongue taste map.