The collapse of complicated business models
APRIL 8, 2010
Clay Shirky, in the collapse of complex business models , notes: Bureaucracies temporarily reverse the Second Law of Thermodynamics. In a bureaucracy, it’s easier to make a process more complex than to make it simpler, and easier to create a new burden than kill an old one. The premise of his article is that successful organizations and industries become more complex over time and are unable to embrace new ways of doing things, which at the onset are much simpler.