May, 2017

The Knowledge and Learning Transfer Problem

Charles Jennings

During a meeting at Cambridge University around 30 years ago I was thoroughly chastised by a Cambridge academic. I’d used the phrase ‘learning delivery’ when describing computer-supported collaborative learning ( CSCL ) approaches.

Peering into a Confusing, Paradoxical Future

Irving Wladawsky-Berger

Every four years since 1997, the US National Intelligence Council has been publishing a Global Trends report on the key trends that will shape the world over the following twenty years.

Issues 106

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When it’s just so obvious no training is needed, it hurts to watch.

Jane Hart

New article in the MWL Magazine by Charles Jennings … Training is a certain and unquestioned component of every business strategy and plan, particularly when faced with the rollout of new systems and processes. Rolling out a new Finance or Business Suite, or a new CRM system?

Pragmatism requires knowledge

Dave Snowden

I’m half thinking of using the daily Gaping Void download to stimulate my posts this month. I may not keep it up, but today’s works well as it also picks up on yesterday’s post.

An Engaged Culture Improves Performance, Not The Other Way Around

Dan Pontefract

A vice-president approached me one day after I finished delivering a keynote. The talk was focused on organizational culture. He was friendly, but rather cocky. The first.

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A Blueprint for Supporting Modern Professional Learning: Part 3 (A 5-Step Plan to Move Forward)

Jane Hart

This new model requires a completely new organisational mindset about what workplace learning is all about and the role of L&D (and others within it).

False dichotomies, reality avoidance

Dave Snowden

In my keynote on Friday at Agile Maine I opened by suggesting that there was a schizophrenic dichotomy in the Agile movement between highly structured, harmful, all encompassing frameworks on the one hand, and mostly harmless, but inconsequential methods based on happiness and the like.

[liveblog] AI Advance opening: Jonathan Zittrain and lightning talks

David Weinberger

I’m at a day-long conference/meet-up put on by the Berkman Klein Center ‘s and MIT Media Lab ‘s “ AI for the Common Good ” project. NOTE: Live-blogging. Getting things wrong. Missing points. Omitting key information. Introducing artificial choppiness. Over-emphasizing small matters. Paraphrasing badly. Not running a spellpchecker. Mangling other people’s ideas and words. You are warned , people. Jonathan Zittrain gives an opening talk.

life in the jungle

Harold Jarche

How can you survive in the jungle when you live in a zoo? “Our silos (I won’t even mention cubicles!), like the cages in the zoo, exist to control behaviour and reduce complexity by creating homogeneity and closed environments.

Grappling with Groups

Clark Quinn

I’m a fan of the power of social learning. When people get together (and the process is managed right), the outcomes of a negotiated understanding can be powerful. However, in designing learning, working in groups has some real negative perceptions and realities.

Globalization at a Crossroads

Irving Wladawsky-Berger

Earlier this year I wrote about the future of global firms , based on two recent articles on the subject, - The retreat of the global company in The Economist , and The Global Enterprise: Where to Now? in Foreign Affairs by IBM’s former CEO Sam Palmisano.

Who’s responsible for Modern Workplace Learning? We all are!

Jane Hart

New article in the MWL Magazine: Workplace Learning has traditionally been seen as the sole responsibility of Training/L&D departments, but in the modern workplace we are all responsible. Here I look at the roles of the individual/employee, the manager and the L&D department … Social learning

Small actions to create meaning

Dave Snowden

The last few days have seen one of the periodic retweeting of a three year old post I wrote with the title SAFe the Infantilisation of Management. This in turn generated a more extensive debate on LinkedIn which saw a few SAFe trainers and coaches defend their position.

4 Signs You Are A Burned Out Nonprofit Fundraiser

Beth Kanter

You’ve smiled through back-to-back-to-back-to-back meetings with donors and your best donor prospect just cancelled on you, and now you’ve got to finish that grant report before you can go home.

the world needs knowledge catalysts

Harold Jarche

“We live in a society absolutely dependent on science and technology and yet have cleverly arranged things so that almost no one understands science and technology. That’s a clear prescription for disaster.” — Carl Sagan. When people are presented with a problem the first urge is to resolve it.

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Designing Microlearning

Clark Quinn

Yesterday, I clarified what I meant about microlearning. Earlier, I wrote about designing microlearning, but what I was really talking about was the design of spaced learning. So how should you design the type of microlearning I really feel is valuable? To set the stage, here’re we’re talking about layering learning on performance in a context. However, it’s more than just performance support.

Global Trends and Business Strategy

Irving Wladawsky-Berger

McKinsey recently published an article on the long-term trends that are reshaping the business environment. T he article reminds us that the trend is your friend is an old adage that applies to business strategy as well as to investing.

Building digital confidence at Cancer Research UK

Jane Hart

New article in the MWL Magazine: Building digital confidence at Cancer Research UK ‘When our digital team works with another team at CRUK in a ‘spoke’, we help them deliver a digital outcome. Like increase their digital presence or the performance of their pages.

The trust word

Dave Snowden

A weapon is defined by the Oxford English Dictionary either as A thing designed or used for inflicting bodily harm or physical damage or as A means of gaining an advantage or defending oneself in a conflict or contest.

Can You Measure the Impact of Capacity Building for Nonprofits?

Beth Kanter

Capacity building is about improving organizational (or network) effectiveness. Capacity building includes both money (grants), consultants/technical assistance, peer learning/communities of practice, and collaboration.

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the missing half of training

Harold Jarche

The training industry is based on models that were developed for the military. The Systems Approach to Training includes the ADDIE [analysis, design, development, implementation, evaluation] model, with variations used throughout industry.

Deliberate Practice

Clark Quinn

A colleague pointed me to a intense critique of master’s programs in Instructional Design, and it raised several issues for me. So, I thought it’d be worth discussing. The issue is that the program didn’t provide any practice in designing courses from go to whoa, it was all about theory. In the comments, many people talk about how the programs they went did include projects, but this raises issues around the role of programs as well as what practice means.

Not Your Grandfather’s Manufacturing

Irving Wladawsky-Berger

The February 23 issue of the NY Times Magazine was devoted to the future of work, and in particular, to what it called the new working class.

L&D Needs to Get In The Time Saving Business

Jane Hart

New article: L&D Needs to Get In The Time Saving Business by Mark Britz Uber and Lyft aren’t popular because they are cheaper than a taxi or cleaner or even that they are better at getting around a city. They are successful because they save you time and make time … Social learning

… and nearer to the Dust

Dave Snowden

One of the deeply negative aspects of the knowledge management period of a decade or more ago was the gross confusion of information with knowledge. One of the drivers was a quote now attributed to Bill Gates “ The inventory, the value of your company, walks out the door every evening. ”

Different Ways Nonprofits Are Using Design Thinking to Solve Problems and Achieve Impact

Beth Kanter

Note from Beth: Several years ago, I was got trained in design thinking facilitation methods using Luma and have incorporated these techniques into my consulting and training practice.

integrating personal knowledge mastery

Harold Jarche

I developed the personal knowledge mastery (PKM) framework for myself, beginning in 2004, as a way to make sense of all the digital information flows around me and to connect with others to improve my practice.

PKM 95

Some new elearning companies ;)

Clark Quinn

As I continue to track what’s happening, I get the opportunity to review a wide number of products and services. While tracking them all would be a full-time job, occasionally some offer new ideas. Here’s a collection of those that have piqued my interest of late: Sisters eLearning: these folks are taking a kinder, gentler approach to their products and marketing their services. Their signature offering is a suite of templates for your elearning featuring cooperative play.

This map shows what white Europeans associate with race – and it makes for uncomfortable reading

Mind Hacks

This new map shows how easily white Europeans associate black faces with negative ideas.

I am Bailey. I am a Modern Professional Learner.

Jane Hart

Meet Bailey, a Modern Professional Learner. This is how she wants to learn at work. How can you support her in the modern workplace? You’ll find some suggestions in this slideset below. Social learning

Boundaries as domain shadows

Dave Snowden

I’ve been teaching a masterclass her in India to a mixed group and took the opportunity to push myself to get the boundaries as domains version of Cynefin to a point where it could be published for comment and start to develop.

What I Learned About Online Donor Engagement from Fundraisers in Brasil

Beth Kanter

Last week, I was in Sao Paolo for the ABCR Festival, the leading conference in Brasil for fundraising for nonprofit organizations. This was my third visit to the country. I delivered a keynote for Social Good Brasil in 2012 and for a conference on volunteering hosted by Fundação Telefônica in 2014.

knowledge-sharing, post-technology

Harold Jarche

Your organization just implemented an enterprise collaboration platform. Now what? Most large organizations today have some kind of knowledge-sharing platform. The recent announcement of Jive’s purchase shows that this field is consolidating with a few large players dominating.

To LMS or not to LMS

Clark Quinn

A colleague recently asked (in general, not me specifically) whether there’s a role for LMS functions. Her query was about the value of having a place to see (recommended) courses, to track your development, etc. And that led me to ponder, and here’s my thinking: My question is where to draw the line. Should you do social learning in the LMS version of that, or have a separate system?