July, 2012

Trending Sources

A guide to complexity and organizations

Harold Jarche

Via Jay Cross is this amazing synthesis – Organize for Complexity – of how complexity affects our work and the ways in which we can change our organizational structures to account for complexity, instead or adding more complication. If you know nothing about complexity, read this.

New Ways of Visualizing the Customer Journey Map

Adaptive Path

[Credit: Evan Litvak
] Evan chose to represent his journey as a circular graphic instead of the more common linear or chart structure. As the field of service design evolves so do the tools. At Adaptive Path we often find ourselves debating the form and definition of service design artifacts.

MOOCs are really a platform

George Siemens

We can officially declare massive open online courses (MOOCs) as the higher education buzzword for 2012. Between Coursera, edX and smaller open course offerings, nearly $100 million in funding has been directed toward MOOCs in that past 8 months.

Why Corporate Training is Broken And How to Fix It

Jay Cross

Why Corporate Training is Broken And How to Fix It. Executive Summary 3. Where Corporate Learning Came From 3. Corporate Learning Today 5. Training is not the same as learning 6. Corporate Training Is Broken 7. Senior managers are dissatisfied 7.

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The Fallacy of Social Networking

Luis Suarez

You may have noticed how over the course of the last couple of weeks I haven’t been much active on the external social networking tools out there that I usually hang out at, such as Twitter, Google Plus or LinkedIn.

More Trending

Open Letter to Canadian Universities

George Siemens

Dear Canadian Universities, You are, as the cool 4chan/Reddit kids say, about to get pwned. The dramatic entrance of elite US universities into online learning will change the education landscape globally. Where we, as Canadian higher education institutions, should be leading, we are laggards. The geography and distributed sparse population of Canada lends itself well to technology-enhanced learning.

Free book on business & learning

Jay Cross

Download your copy here: Learning is Business. 27 pages. Just Jay

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Liberate Your Company Through Employee Engagement

Luis Suarez

If there is one topic out there in the field of Social Business that has been bugging me for a long while, as perhaps one of my strongest pet peeves ever, way even before we first started using the concepts of Social Business and Enterprise 2.0, that would be the one on Employee Engagement.

Checking in, 16.5 years later

Doc Searls

I fired up Searls.com in early 1995, and began publishing on it immediately. A lot of that writing is at a subdomain called Reality 2.0.

PKM as pre-curation

Harold Jarche

The most important part of personal knowledge management (PKM), in my opinion, is the need for active sense-making. Merely seeking and sharing information does little other than create more noise online. Sense-making part takes time, discipline, and effort.

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Moving the CIO to the heart of strategy

Ross Dawson

My recent European speaking tour was divided around equally between deep dives into crowdsourcing and where it is going, and keynotes and workshops for Chief Information Officers on shifts in the business environment and how that will shape the future of the IT function.

Transparency, Radical or Otherwise

Stephen Downes: Half an Hour

Responding to Doug Johnson , who in turn is responding to Miguel Guhlin , who has made his RSS work again. :) My managers and co-workers read my blog (though not as speedily as I would like). My mother reads my blog. So I don't "write as though" they read it; I write knowing they read it. They all know I am fallible, that I sometimes have bad days, that I'll call someone out if they deserve it, and (most importantly) that I'm passionate and care about my work.

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Push and Pull, Formal and Informal

Jay Cross

Just Jay

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Social Business – *The* Ecosystem

Luis Suarez

Introducing Future Perfect

Steven Berlin Johnson

In the spring of 2001, I was finishing up the final chapter of my second book, Emergence: The Connected Lives Of Ants, Brains, Cities, and Software. That subtitle gives some sense of the book’s specific subject matter, though the primary theme of the book was more abstract: it was an examination of self-organizing systems, like city neighborhoods or ant colonies, systems that lacked traditional leadership structures or command hierarchies but that nonetheless managed to solve complex problems.

Innovating our way out of the industrial era

Harold Jarche

I have frequently said that simple and complicated work is getting automated and outsourced and that the real value in the networked enterprise is in complex (creative) work. Standardized work, that can be done by many, is low value in the network era.

The role of the Enterprise Learning Community Manager #elcm

Jane Hart

In my recent webinar presentation for the LSG online conference, Using a collaboration platform for brilliant learning , rather than giving a PowerPoint presentation, I took the participants on a web tour of the Social Learning Centre.

Scenarios for the downfall of Facebook and a new landscape for social networks

Ross Dawson

Today I gave the keynote on Social Media and the Future at Marcus Evans’ CIO Summit. In question time after my keynote I was asked whether Facebook will still be the dominant social network in 5 years. I think the degree of uncertainty on this front is too high to make a firm prediction. However given the current market landscape and trends over the last couple of years, the most likely outcome is that Facebook will still dominate.

Louis C.K. and the Decent Net, or How Louis won the Internet

David Weinberger

( This is the lead article in the new issue of my free and highly intermittent newsletter, JOHO. Also in it, a Higgs-Bogus Contest on particles that would explain mysteries of the Internet. ). Louis C.K. now famously sold his latest comedy album over the Internet direct to his audience for $5, with no DRM to get in the way of our ability to play it on any device we want, and even to share it.

Becoming a Jedi Master – The Secret Art of Cultivating Online Communities #sbf12 #cmgr

Luis Suarez

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The Coherent Organization

Jay Cross

At the Internet Time Alliance, we’re big fans of narrating our work. We encourage clients to get their people to narrate their work, through blogs or other sharing media, for a number of reasons. If you are a blogger, you know how blogging makes you reflect on your experience and draw conclusions. What’s more, if you are transparent about what you’re doing, your colleagues and acquaintances will know when and how to lend you a hand.

I come not to bury training, only to put it in its place

Harold Jarche

I’ve taught ABCD objectives (audience, behavior, condition, and degree) on many continents, and in universities, companies, and government agencies. I promise you that students of instructional design appreciate ABCD. They rely on the mnemonic to help them produce and screen their efforts.

Radical Individualism and the Common Good

Irving Wladawsky-Berger

A recent NY Times OpEd, The Downside of Liberty , has generated quite a bit of discussion. It was written by Kurt Andersen , - an American author and host of the award-winning public radio program Studio 360. The OpEd ’ s main thesis is that ever since the late 1960s, a radical American individualism has been unleashed on multiple fronts. . What has happened politically, economically, culturally and socially since the sea change of the late ’60s isn’t contradictory or incongruous.

The rise of micro mavens: Building business empires around personal brands

Ross Dawson

Trevor Young , aka PR Warrior , is launching a new site Micro Domination which covers the “Global Microbrand Revolution” The site already includes an excellent free e-book The Micro Maven Revolution. You can download it from here or by clicking on the cover below.

“How can I convince others about the value of social technologies in an organisation?”

Jane Hart

“How can I convince others about the value of social technologies in an organisation?” ” That’s a question that I am often asked.

Social Business – Where Ideas Keep Fighting Hierarchy

Luis Suarez

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udemy Course with Marissa Mayer

Jay Cross

In this week’s ExtraCurricular, you’ll learn how to cultivate great ideas from new Yahoo! CEO Marissa Mayer, win $1,000 for your best design, and learn how a student just like you is succeeding with what she learned on Udemy. Learn How to Cultivate Great Ideas with Marissa Mayer.

It’s not complicated, you see

Harold Jarche

When Bayer’s Material Sciences Division decided to become more collaborative , they realized that the main challenge in promoting knowledge-sharing across organizational boundaries is culture.

You can’t create a craft by committee

Dave Snowden

From time to time in knowledge management circles the cry of standardisation is raised. It's just happened again with a new KM Linked In Group with the banner.accreditation association delegated to make decisions by the global KM community. A brief investigation indicates its a variant on three men and a dog, or in this case two men seeking jobs, a woman and a cat. When challenged on the pretentiousness of the title they say its just aspirational.

Non-levitated mass

David Weinberger

Guy Horton criticizes Michael Heiser’s new artwork at the LA County Museum of Art. I saw it a couple of weeks ago. And outwardly, it’s nothing but a giant rock with a walkway cut underneath it. But inwardly, it’s a big expensive rock with a pointless walkway cut underneath it.

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Nonprofit CEOs and the Network Mindset

Beth Kanter

SF Goodwill's CEO, Debbie Alvarez-Rodriguez Source: Flickr, Goodwill SF. Today, I have the honor of doing a session at The Allstate Foundation ‘s 60th Anniversary Executive Summit (hashtag #60summit ) where I’ll be talking about leading nonprofits with a network mindset.

Four Principles for the Open World by Don Tapscott #hippie2.0

Luis Suarez

For a good few weeks I had on my pending to-do list that action item of watching, I was told, one of of the most inspiring and thought-provoking TED Talks in recent times that would certainly not leave you indifferent for a long while. Yes, I was advised that it was that good.

To optimize your learning, optimize your networks

Jay Cross

The Internet Time Alliance has been brainstorming models of learning networks. Harold recently posted this model: Workers collaborate in Project Teams to get the job done. People cooperate in External Networks to meet a shared goal. Communities in the middle do a bit of both.

Flatter hierarchies require deeper skills

Harold Jarche

The writing is on the wall. Most people manage themselves with great success: they manage to get out of bed in the morning, they manage to get dressed, they manage to get to the office on time. Then, at the office, they meet the “manager” that will manage them until end of the day.