October, 2012

The Top 100 Tools for Learning 2012 list is revealed

Jane Hart

This year’s Top 100 Tools for Learning list (the 6th Annual Survey) has been compiled from the votes of 582 learning professionals worldwide – 55% working in education, 45% working in non-educational organizations.

List 151

Big Data: Running out of Metric System…

Andy McAfee

I recently came across two very different pieces of evidence showing how big a deal big data is. The first is the great thirst mainstream organizations have for analytic talent. A friend who works at PWC called me up a little while ago to ask if I knew of any data jocks who were looking for work.

Trending Sources

The Paradox of Preparing for Change

John Hagel

I love paradox. Here’s an example: the best way to prepare for change is to decide what isn’t going to change. Several weeks ago, I had the pleasure of speaking to a gathering hosted by the Churchill Club in Silicon Valley. The theme of the gathering was “Changing the Game.” They gave me exactly three minutes to offer some thoughts on the best way to prepare for change. Little did they know at the time, but I had deep experience with this topic from a very young age. 

Change 118

Storytelling is Engagement

Dan Pontefract

I’m not a particularly religious man, however Time Magazine, Life, Fortune and Sports Illustrated founder Henry Luce once said, “We didn’t invent the idea of delivering news through stories about people. The Bible invented it.” ” And frankly, he has a point.

“They don’t want to train people on the job anymore”

Harold Jarche

In a recent Atlantic article , Zvika Kriefer talks to Elli Sharef, who runs HireArt , a recruiting agency, focused on the tech sector. I also asked Sharef if she had any insights on the broader employment picture, since she spends most of her day trying to match employers with employees.

More Trending

Do we really want the Web to be a strip mall when it grows up?

Doc Searls

On FlightAware I see three spaces filled with the same message. That’s a screenshot of one, on the right. The guilty extension, I am sure, is Adblock Plus for Chrome. What that extension blocks is an ad, not a page.

Simple Brain Map

Jay Cross

Brain Science


Principles of Networked Unmanagement

Harold Jarche

Cooperation. Collaboration is working together for a common objective, while cooperation is openly sharing, without any quid pro quo. Cooperation is a necessary behaviour to be open to serendipity and to encourage experimentation. In networks, cooperation trumps collaboration.

Hey Jack: You’re Wrong About “Customers” Versus “Users”

Adaptive Path

Hi Jack. First of all, I'm a big fan of both your companies, Twitter and Square, and I've always admired what you've had to say in the press about the philosophies and principles underlying those products. That's why I was disappointed to read that you were renouncing the word "user" in favor of "customer" at Square. You started your post with a dictionary definition of the word "user". I'd like to start by turning your attention to its root: use /yo͞oz/.

Becoming an Entrepreneurial Learner

Jane Hart

On 1st March 2012 John Seely Brown gave a keynote presentation at the DML (Digital Media and Learning) 2012 Conference in San Francisco, called Cultivating the Entrepreneurial Learner in the 21st Century. You can watch the recording here , and you can read the transcript here.

Online Systems for Behavior Change

Tony Karrer

I've always believe that to truly have impact on performance, we need to be experts at Behavior Change. I've written a few times over the years on aspects of solutions that ultimately drive a change in behavior that leads to performance improvement.

The State of Social Business – A State of Maturity?

Luis Suarez

Learning in the Digital Age: The Reality and the Myth

Stephen Downes: Half an Hour

Let me tell you story of the great bear. It's a story from First Nations People who lived near where I was born in Canada, the Iroquois people. It's a story from long ago. They didn't have very much. They had a small community around a campfire. They lived on deer and rabbit. Time passed and a great bear came to plague their campground. Every day when they woke up, they could see the tracks of the bear around their campsite.

RSS 66

The revolution starts within

Harold Jarche

Do you work in an organization that is slow to adapt? Do you feel constrained by inept IT and HR policies? Are there deep impenetrable departmental silos within a non-collaborative culture? Is innovation and change painfully slow?

Ritual and the Service Experience

Adaptive Path

The interplay between efficiency and quality in a service experience is often what separates a merely transactional interaction from a valuable and pleasurable one.

Learn something new in 10 minutes a day

Jane Hart

Defibrillating Knowledge Management

Martijn Linssen

This is not the original title for this blog, the change is a bow towards the good folks on the ACT-KM listserv, some of whom are checking for a pulse on the teenaged wrist of Knowledge Management.

Bosses Should Shift From Scroll to Swipe

Dan Pontefract

“When I was 5 years old, my mother always told me that happiness was the key to life. When I went to school, they asked me what I wanted to be when I grew up.

Buy 62

Whose Connectivism?

Stephen Downes: Half an Hour

I would like to make just one point, that it is not "Siemen's 'Connectivism,'" that he gave a name to a theory and approach a number of us had been working on for some time. I don't mind saying I borrow the name from him, but I would certainly say this is as much my theory (and that of numerous other people) as it is his.

Traditional training structures are changing

Harold Jarche

Citrix GoToTraining has just released a paper I was commissioned to write, called What’s working and what’s not in online training. Here is the introduction, and you can read the rest at the link. I will be following up on some of the themes I discuss in this paper in the coming weeks.

The Importance of Personalized Learning – Part 1 of 3 – K12


Post Type: Blog post. Over the next weeks, I will be writing about personalized learning and how that applies to different learning populations. At first I’ll address K12 learning, then I’ll address how personalization affects a high-skill knowledge workforce, and a service workforce.

Enterprise Learners v Entrepreneurial Learners

Jane Hart

A few days ago I made a posting in which I shared an animated video of a keynote presentation by John Seely Brown in which he talked about the concept of the entrepreneurial learner, and today I’d like to follow up on that post.

[sogeti] Andrew Keen on Vertigo and Big Data

David Weinberger

Andrew Keen is speaking. (I I liveblogged him this spring when he talked at a Sogeti conference.) His talk’s title: “How today’s online social revolution is dividing, diminishing, and disorienting us.” ” [ Note: Posted without rereading because I'm about to talk. I may go back and do some cleanup. ]. NOTE: Live-blogging. Getting things wrong. Missing points. Omitting key information. Introducing artificial choppiness. Over-emphasizing small matters.

Data 59

Facebook vs your IT department

Euen Semple

Walter Adamson posted a really interesting article about the scale of Facebook and the way it is able to support terrifyingly large amounts of information, constant high levels of activity, and global reach to 1,000,000,000 people with almost 100% uptime on comparatively modest resources. Comparatively, that is, in the context of corporate IT departments.?

Reflections on the Nature of Human Organizations

Irving Wladawsky-Berger

Urbanization is one of the major forces transforming societies all over the world. The rapid pace of urbanization is succinctly summarized in these sentences from the 2012 World Urbanization Prospects of the United Nations Population Division : . Between 2011 and 2050, the world population is expected to increase by 2.3 billion, passing from 7.0 billion to 9.3 billion (United Nations, 2011). At the same time, the population living in urban areas is projected to gain 2.6 billion, passing from 3.6

Chance favours the Connected Company

Harold Jarche

About 18 months ago I wrote in Embrace Chaos , that I think the outer edge will be where almost all high value work gets done in organizations. Core activities will be increasingly automated or outsourced and these will be managed by very few internal staff.

An enterprise-wide vision for social business: SAP's new take

Dion Hinchcliffe

Earlier today software giant SAP unveiled their latest vision for enterprise social software, along with an integrated set of functional offerings that focus on delivering targeted business value. Is it enough? CIO Collaboration Enterprise Software IT Priorities SAP Software Enterprise 2.0

What corporates can learn from the Top 10 Tools for Learning 2012

Jane Hart

On 1 October I released the Top 100 Tools for Learning 2012 list , and in my introductory analysis I said.

Tools 66

How Nonprofits Can Use Measurement To Adapt to the Facebook Algorithm Change

Beth Kanter

The Importance of Personalized Learning – Part 1 of 3 – K12


Over the next weeks, I will be writing about personalized learning and how that applies to different learning populations. At first I’ll address K12 learning, then I’ll address how personalization affects a high-skill knowledge workforce, and a service workforce.

Social Business in the Age of the Customer

Irving Wladawsky-Berger

Social Media is one of the hallmarks of our digital age, enabling individuals and communities to create and share user-generated content. Starting about a decade ago with the rise of Web 2.0 , we have seen the explosive growth of social media technologies, - e.g., blogs, wikis and podcasts, - as well as platforms like Twitter, Facebook and YouTube with hundreds of millions of users.

It’s about value creation

Harold Jarche

There’s always something thought-provoking on Sigurd Rinde’s blog. His latest post, The information age fallacy , looks at the amount of time wasted in managing information flows, instead of creating anything new.

Downes's Business Hopelessness Scale

Stephen Downes: Half an Hour

Certain businesses - Down East Coffee on St. George, for example - give you pleasure when you deal with them. Others, however (and the list is long) seem to go out of their way to ruin your day. Pearson Education is one such, as witnessed by reports that an ill-conceived DMCA claim resulted in the shutdown of 1.4 million blogs at eduBlogs. The Pearson claim revolved around something called the Beck Hopelessness Scale.

The Future of Customer Service: Using technology to increase both efficiency and relationship strength

Ross Dawson

Last week I gave the closing keynote at KANA Connect 2012 in Las Vegas, on The Future of Customer Service.