Sun.May 06, 2012

CRM investments ramp due to social media and smart mobility

Dion Hinchcliffe

New forms of customer relationship management are moving to the forefront of enterprise capabilities as companies begin a new era of investment in the function, says new data. But are companies really ready to get more social and mobile, or they just reacting to seemingly irresistible customer demand? The companies that understand how to employ new CRM trends strategically seem most likely to benefit

The college in perpetual Beta

Harold Jarche

I will be speaking at Algonquin College in Ottawa tomorrow and one of the main themes I will be discussing is how networks are changing our communications, work and education systems.

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The edX, Udacity and Coursera Showdown

Dan Pontefract

You're reading fresh content from Dan Pontefract at Brave New Org: The higher education online learning gloves are now officially off.

FAQ 36

Testing the foundations of teen tech panics

Mind Hacks

ABC Radio National’s technology and society programme Future Tense has a good discussion of how much evidence supports popular fears about young people and technology.

The edX, Udacity and Coursera Showdown

Dan Pontefract

The higher education online learning gloves are now officially off. Let’s first recap the dizzying pace of change, announcements and launches that have occurred since the Fall of 2011 between Udacity, Coursera, MITx and the latest free-learning darling, edX.

FAQ 32