Mon.Apr 08, 2019

Build the bridge to self-learning: Help individuals help themselves

Jane Hart

AI and our Social Interactions

Irving Wladawsky-Berger

I recently wrote about the event I attended on February 28 to celebrate the launch of MIT’s Schwarzman College of Computing.

Issues 201

sensemaking in a networked world

Harold Jarche

It’s a networked world. As we become more connected we should not be cutting out social media, instead we should be using them in smarter ways so that we are sensemaking beyond the outrage. Don’t teach people how to fish.

3 Business Benefits of Providing Customer Service Training to Healthcare Professionals


Customer service training benefits just about every type of company in any industry.